{"id":137,"date":"2022-02-03T16:46:07","date_gmt":"2022-02-03T19:46:07","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=137"},"modified":"2022-03-08T14:14:07","modified_gmt":"2022-03-08T17:14:07","slug":"faq-ren-1000","status":"publish","type":"page","link":"https:\/\/faq.ren1000.norven.com.br\/","title":{"rendered":"D\u00favidas Frequentes<br>REN 1000"},"content":{"rendered":"\n<div class=\"wp-block-group has-accent-color has-text-color\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:12px\"><style>div.ewd-ufaq-faq-title h4 { font-size: 30 !important; }<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='title' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/index.php\/wp-json\/wp\/v2\/pages\/137' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div id='ewd-ufaq-faq-category-art-002' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 2\">\n\t\t\tArt. 2\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1150-vNnG5OoKhA' data-post_id='1150'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 2 \/ 23 &#8211; O art. 2, XXIII define que consumidores com tens\u00e3o inferior a 2,3 kV a partir de sistemas subterr\u00e2neos s\u00e3o do Grupo A, subgrupo AS. No entanto, o art. 23, I, B informa que esses consumidores s\u00e3o do Grupo B, com possibilidade de migrar para o subgrupo AS caso tenha carga instalada superior a 75 kW.Assim, questiona-se Consumidores atendidos em tens\u00e3o inferior a 2,3 kV a partir de sistemas subterr\u00e2neos devem ser enquadrados no Grupo A ou Grupo B?Consumidores atendidos em tens\u00e3o inferior a 2,3 kV a partir de sistemas subterr\u00e2neos com carga superior a 75 kW podem ser Grupo B?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">(i) Como regra geral, o art. 23, I, \u201cb\u201d prev\u00ea que unidades consumidoras atendidas em tens\u00e3o menor que 2,3 kV em sistema subterr\u00e2neo sejam enquadrados no Grupo B, de acordo com a pot\u00eancia instalada definida em  padr\u00e3o de atendimento da distribuidora, ou seja, \u00e9 a distribuidora quem estabelece o limite de pot\u00eancia para esse enquadramento. \u00c9 a mesma regra do art. 12, II da REN 414\/2010.<br>No caso de carga acima de 75 kW, o consumidor pode optar pelo Grupo A, com enquadramento no AS. Essa regra era a do art.101 da REN 414\/2010 e foi reproduzida, sem altera\u00e7\u00e3o de m\u00e9rito, no art. 23, \u00a73\u00ba da REN 1000\/2021.<br>Ent\u00e3o, o subgrupo AS do art. 2\u00ba, XXIII, \u201cf\u201d \u00e9 uma possibilidade de enquadramento, mas n\u00e3o uma regra obrigat\u00f3ria. A regra de enquadramento est\u00e1 no art. 23.<br><br>(ii) Sim. No caso de carga acima de 75 kW, o consumidor pode optar pelo Grupo A, com enquadramento no AS. Essa regra era a do art.101 da REN 414\/2010 e foi reproduzida, sem altera\u00e7\u00e3o de m\u00e9rito, no art. 23, \u00a73\u00ba da REN 1000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=grupo-a\">GRUPO A<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=grupo-b\">GRUPO B<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=subgrupo-as\">SUBGRUPO AS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1150' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-006' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 6\">\n\t\t\tArt. 6\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-913-3LgCxqzVWQ' data-post_id='913'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 6 \/ 406 \/ 416 &#8211; Tendo em vista a obrigatoriedade da distribuidora em cadastrar de imediato a exist\u00eancia de pessoa usu\u00e1ria de equipamentos de autonomia limitada, vitais \u00e0 preserva\u00e7\u00e3o da vida humana e dependentes de energia el\u00e9trica, disposta no art 6\u00b0 da REN 1000\/2021, pedimos esclarecimentos quanto a possibilidade de exig\u00eancia de documenta\u00e7\u00e3o que comprove a situa\u00e7\u00e3o.<br>As distribuidoras podem cadastrar de imediato, por\u00e9m informando ao consumidor que h\u00e1 necessidade de apresenta\u00e7\u00e3o de documenta\u00e7\u00e3o complementar dentro do prazo de atendimento da demanda, ou seja, dentro de 5 dias \u00fateis para solicita\u00e7\u00e3o sem visita t\u00e9cnica e 10 dias \u00fateis para situa\u00e7\u00f5es com visita t\u00e9cnica?<br>Se o consumidor n\u00e3o apresentar documenta\u00e7\u00e3o que comprove a situa\u00e7\u00e3o, a distribuidora pode seguir com o cadastro do consumidor, mas sem a informa\u00e7\u00e3o de que h\u00e1 pessoa usu\u00e1ria de equipamentos de autonomia limitada, vitais \u00e0 preserva\u00e7\u00e3o da vida humana e dependentes de energia el\u00e9trica? Nessa situa\u00e7\u00e3o \u00e9 necess\u00e1rio envio de correspond\u00eancia demonstrando a improced\u00eancia da solicita\u00e7\u00e3o, conforme art 406 e 416?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 27, \u00a77\u00ba da REN 414\/2010 previa a exig\u00eancia de \u201ccomprova\u00e7\u00e3o m\u00e9dica\u201d para o cadastramento das \u201cunidades consumidoras onde pessoas utilizem equipamentos el\u00e9tricos essenciais \u00e0 sobreviv\u00eancia humana\u201d.<br>Considerando que esse dispositivo foi alterado pela REN 1.000\/2021, conforme reda\u00e7\u00e3o do art. 6\u00ba, esclarecemos que at\u00e9 31\/03\/2022 a distribuidora pode continuar exigindo a comprova\u00e7\u00e3o m\u00e9dica, com fundamento na REN 414\/2010 e no art. 668 da REN 1000\/2021.<br>Esclarecemos que se encontra em an\u00e1lise proposta de retifica\u00e7\u00e3o do par\u00e1grafo \u00fanico do art. 6\u00ba da REN 1.000\/2021, para corrigir o texto e retornar a express\u00e3o \u201cmediante comprova\u00e7\u00e3o m\u00e9dica\u201d, o que ser\u00e1 oportunamente informado se vier a acontecer.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu? <strong>ANEEL<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=documentacao\">DOCUMENTA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='913' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-009' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 9\">\n\t\t\tArt. 9\t\t\t <span>(5)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1149-tbuhlqtl7r' data-post_id='1149'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 9 &#8211; Com base no artigo 9 da REN 1000 na Lei Geral de Prote\u00e7\u00e3o de Dados podemos restringir registro ou respostas de reclama\u00e7\u00e3o ou de solicita\u00e7\u00e3o de informa\u00e7\u00f5es ao titular ou seu representante devidamente cadastrado?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 9\u00ba da REN 1000\/2021 estabelece que o relacionamento do consumidor e demais usu\u00e1rios com a distribuidora deve ser realizado pelo titular das instala\u00e7\u00f5es, por seu representante ou procurador.<br>Adicionalmente, o mesmo art. 9\u00ba prev\u00ea que no caso de unidade consumidora residencial, de titularidade de pessoa f\u00edsica, a distribuidora deve manter o relacionamento com o c\u00f4njuge ou companheiro do titular, cadastrado conforme informa\u00e7\u00e3o do consumidor, e se relacionar com outras pessoas que utilizem a unidade consumidora, observadas as condi\u00e7\u00f5es do inciso II.<br>O art. 9\u00ba se aplica para todas as situa\u00e7\u00f5es da REN 1000\/2021 em que for exig\u00edvel o relacionamento do consumidor com a distribuidora, a exemplo de uma resposta a uma reclama\u00e7\u00e3o. <br>O art. 9\u00ba da REN 1.000\/2021 n\u00e3o restringe o registro da reclama\u00e7\u00e3o ao titular de uma unidade consumidora, conforme expressamente previsto no \u00a72\u00ba.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relacionamento\">RELACIONAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=titularidade\">TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1 parent\" id=\"comment-18\">\n\t\t\t\t<div id=\"div-comment-18\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/f0388458734666f07b0daef28abf8d77c0db78ab6043b85bfa324a46cf5bc4a4?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/f0388458734666f07b0daef28abf8d77c0db78ab6043b85bfa324a46cf5bc4a4?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Ana Paula Cardoso<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/93\/#comment-18\">05\/05\/2022 \u00e0s 17:13<\/a>\t\t<\/div>\n\n\t\t<p>O par\u00e1grafo 3 do artigo 9 diz que o consumidor pode a qualquer tempo cadastrar o c\u00f4njuge ou companheiro junto a distribuidora. Seria para sair o nome junto na fatura ou seria apenas para deixar junto ao cadastro?<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-18\" data-commentid=\"18\" data-postid=\"1149\" data-belowelement=\"div-comment-18\" data-respondelement=\"respond\" data-replyto=\"Responder para Ana Paula Cardoso\" aria-label=\"Responder para Ana Paula Cardoso\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<ul class=\"children\">\n\t\t<li class=\"comment odd alt depth-2 parent\" id=\"comment-19\">\n\t\t\t\t<div id=\"div-comment-19\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Filipe Dias<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/93\/#comment-19\">06\/05\/2022 \u00e0s 10:19<\/a>\t\t<\/div>\n\n\t\t<p>Para cadastro e &#8220;relacionamento com a distribuidora&#8221;. De acordo com a resposta da ANEEL, este relacionamento se aplica a todas as situa\u00e7\u00f5es da REN 1000.<br \/>\nA fatura continua sendo emitida apenas no nome do titular.<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-19\" data-commentid=\"19\" data-postid=\"1149\" data-belowelement=\"div-comment-19\" data-respondelement=\"respond\" data-replyto=\"Responder para Filipe Dias\" aria-label=\"Responder para Filipe Dias\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<ul class=\"children\">\n\t\t<li class=\"comment even depth-3 parent\" id=\"comment-20\">\n\t\t\t\t<div id=\"div-comment-20\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/f0388458734666f07b0daef28abf8d77c0db78ab6043b85bfa324a46cf5bc4a4?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/f0388458734666f07b0daef28abf8d77c0db78ab6043b85bfa324a46cf5bc4a4?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Ana Paula Cardoso<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/93\/#comment-20\">06\/05\/2022 \u00e0s 14:11<\/a>\t\t<\/div>\n\n\t\t<p>Diante da pergunta acima por mim proferida, o artigo 327 -I menciona a identifica\u00e7\u00e3o do consumidor e demais usu\u00e1rios. Por\u00e9m  o M\u00f3dulo 11 do Prodist al\u00ednea a do item 6, j\u00e1 n\u00e3o menciona demais usu\u00e1rios, e sim apenas no singular usu\u00e1rios.  Ou seja artigo 9 diz uma coisa,  artigo 327 outra e Prodist M\u00f3dulo 11 outra?<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-20\" data-commentid=\"20\" data-postid=\"1149\" data-belowelement=\"div-comment-20\" data-respondelement=\"respond\" data-replyto=\"Responder para Ana Paula Cardoso\" aria-label=\"Responder para Ana Paula Cardoso\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<ul class=\"children\">\n\t\t<li class=\"comment odd alt depth-4\" id=\"comment-21\">\n\t\t\t\t<div id=\"div-comment-21\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Filipe Dias<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/93\/#comment-21\">11\/05\/2022 \u00e0s 17:17<\/a>\t\t<\/div>\n\n\t\t<p>O termo &#8220;demais usu\u00e1rios&#8221; se refere a outros tipos de acessantes, conforme defini\u00e7\u00e3o no art. 2\u00ba:<br \/>\nLI &#8211; usu\u00e1rio: pessoa f\u00edsica ou jur\u00eddica que se beneficia ou utiliza, efetiva ou potencialmente, do servi\u00e7o p\u00fablico de distribui\u00e7\u00e3o de energia el\u00e9trica, a exemplo de consumidor, gerador, produtor independente, autoprodutor, outra distribuidora e agente importador ou exportador.<\/p>\n<p>Assim, n\u00e3o h\u00e1 incompatibilidade, o termo &#8220;consumidor e demais usu\u00e1rios&#8221; somente deixa claro que se aplica para todos os tipos de acessantes, n\u00e3o se refere ao c\u00f4njuge.<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-21\" data-commentid=\"21\" data-postid=\"1149\" data-belowelement=\"div-comment-21\" data-respondelement=\"respond\" data-replyto=\"Responder para Filipe Dias\" aria-label=\"Responder para Filipe Dias\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n<\/ul><!-- .children -->\n<\/li><!-- #comment-## -->\n<\/ul><!-- .children -->\n<\/li><!-- #comment-## -->\n<\/ul><!-- .children -->\n<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1149' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-765-2crIFM9NOb' data-post_id='765'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 9 &#8211; No artigo 9 consta que:<br>&#8220;O relacionamento do consumidor e demais usu\u00e1rios com a distribuidora deve ser realizado pelo titular das instala\u00e7\u00f5es, por seu representante ou procurador.<br>\u00a7 1\u00ba No caso de unidade consumidora residencial, de titularidade de pessoa f\u00edsica, a distribuidora deve:<br>II &#8211; se relacionar com outras pessoas que utilizem a unidade consumidora, observadas as seguintes condi\u00e7\u00f5es:<br>c) n\u00e3o pode ocorrer altera\u00e7\u00e3o contratual ou cobran\u00e7a adicional ao titular decorrente da intera\u00e7\u00e3o com a distribuidora; e&#8221;<br>D\u00favida: A veda\u00e7\u00e3o a cobran\u00e7a adicional ao titular decorrente de intera\u00e7\u00e3o se refere a contatos com a distribuidora, como por informar falta de energia? Essa veda\u00e7\u00e3o se estende a servi\u00e7os cobr\u00e1veis solicitados pela pessoa autorizada que utilize a unidade consumidora?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A reda\u00e7\u00e3o do art. 9\u00ba, \u00a71\u00ba, II, \u201cc\u201d foi retificada para maior clareza do texto:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Art. 9\u00ba. [\u2026] \u00a71\u00ba, II, c) n\u00e3o pode ocorrer altera\u00e7\u00e3o contratual <s>ou cobran\u00e7a adicional<\/s> ao titular decorrente da intera\u00e7\u00e3o com a distribuidora; e<\/em>. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relacionamento\">RELACIONAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=titularidade\">TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='765' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-896-iKxGVCPma3' data-post_id='896'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 9 \/ 591 &#8211; No art. 591 consta que: \u201cArt. 591. Ao emitir o TOI, a distribuidora deve: \u00a7 3\u00ba Em caso de recusa do recebimento do TOI ou se n\u00e3o for o consumidor que acompanhar a inspe\u00e7\u00e3o, a distribuidora deve enviar ao consumidor em at\u00e9 15 dias da emiss\u00e3o, por qualquer modalidade que permita a comprova\u00e7\u00e3o do recebimento, a c\u00f3pia do TOI e demais informa\u00e7\u00f5es dos incisos do caput.\u201d O termo \u201cconsumidor\u201d do art 591 se refere ao titular e aos demais usu\u00e1rios cadastrados conforme art 9\u00b0 da REN 1000\/2021 ou apenas ao titular, visto que o significado de consumidor na referida REN \u00e9 \u201cpessoa f\u00edsica ou jur\u00eddica que solicite o fornecimento do servi\u00e7o \u00e0 distribuidora, assumindo as obriga\u00e7\u00f5es decorrentes desta presta\u00e7\u00e3o \u00e0 sua unidade consumidora\u201d?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O termo &#8220;consumidor&#8221; do art. 591 \u00e9 o do art. 2\u00ba, VII da REN 1000\/2021:<br><em>&#8220;VII &#8211; consumidor: pessoa f\u00edsica ou jur\u00eddica que solicite o fornecimento do servi\u00e7o \u00e0 distribuidora, assumindo as obriga\u00e7\u00f5es decorrentes desta presta\u00e7\u00e3o \u00e0 sua unidade consumidora;&#8221;<\/em><br>Assim, o art. 591 se refere ao titular da unidade consumidora.<br>Entretanto, o art. 9\u00ba da REN 1000\/2021 estabelece que o relacionamento do consumidor e demais usu\u00e1rios com a distribuidora deve ser realizado pelo titular das instala\u00e7\u00f5es, por seu representante ou procurador.<br>Adicionalmente, o mesmo art. 9\u00ba prev\u00ea que no caso de unidade consumidora residencial, de titularidade de pessoa f\u00edsica, a distribuidora deve manter o relacionamento com o c\u00f4njuge ou companheiro do titular, cadastrado conforme informa\u00e7\u00e3o do consumidor, e se relacionar com outras pessoas que utilizem a unidade consumidora, observadas as condi\u00e7\u00f5es do inciso II.<br>O art. 9\u00ba se aplica para todas as situa\u00e7\u00f5es da REN 1000\/2021 em que for exig\u00edvel o relacionamento do consumidor com a distribuidora, a exemplo da entrega do TOI prevista no art. 591, \u00a73\u00ba.<br>Ent\u00e3o, o TOI pode ser entregue ao consumidor e tamb\u00e9m ao representante ou procurador do titular. No caso de uma unidade consumidora residencial de titularidade de pessoa f\u00edsica, o TOI tamb\u00e9m pode ser entregue ao c\u00f4njuge ou ao representante maior de idade que utilize a unidade consumidora, desde que previamente cadastrados pelo titular.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relacionamento\">RELACIONAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=titularidade\">TITULARIDADE<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=toi\">TOI<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='896' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1190-422chSIEVL' data-post_id='1190'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 9 \/ 591 &#8211; Sobre a comprova\u00e7\u00e3o da entrega do TOI, no art. 591, no caso de recebimento do TOI pelo acompanhante, ainda assim ser\u00e1 necess\u00e1rio realizar o envio do TOI por n\u00e3o ter sido assinado pelo titular?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 9\u00ba da REN 1000\/2021 estabelece que o relacionamento do consumidor e demais usu\u00e1rios com a distribuidora deve ser realizado pelo titular das instala\u00e7\u00f5es, por seu representante ou procurador. <br><br>Adicionalmente, o mesmo art. 9\u00ba prev\u00ea que no caso de unidade consumidora residencial, de titularidade de pessoa f\u00edsica, a distribuidora deve manter o relacionamento com o c\u00f4njuge ou companheiro do titular, cadastrado conforme informa\u00e7\u00e3o do consumidor, e se relacionar com outras pessoas que utilizem a unidade consumidora, observadas as condi\u00e7\u00f5es do inciso II. <br><br>O art. 9\u00ba se aplica para todas as situa\u00e7\u00f5es da REN 1000\/2021 em que for exig\u00edvel o relacionamento do consumidor com a distribuidora, a exemplo da entrega do TOI prevista no art. 591, \u00a73\u00ba. <br><br>Ent\u00e3o, o TOI pode ser entregue ao consumidor e ao representante ou procurador do titular. No caso de uma unidade consumidora residencial de titularidade de pessoa f\u00edsica, o TOI tamb\u00e9m pode ser entregue ao c\u00f4njuge ou ao representante maior de idade que utilize a unidade consumidora, desde que previamente cadastrados pelo titular.  <br><br>No caso em que esse acompanhante n\u00e3o seja um dos previstos no art. 9\u00ba, a distribuidora dever\u00e1 encaminhar o TOI ao consumidor por qualquer modalidade que permita a comprova\u00e7\u00e3o do recebimento.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relacionamento\">RELACIONAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=titularidade\">TITULARIDADE<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=toi\">TOI<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1190' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1185-7xo2tQpR1F' data-post_id='1185'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 9 \/ 591 &#8211; Sobre o \u00a7 3\u00ba do art. 591, mesmo que o acompanhante assine o TOI, teremos que enviar uma via ao titular?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 9\u00ba da REN 1000\/2021 estabelece que o relacionamento do consumidor e demais usu\u00e1rios com a distribuidora deve ser realizado pelo titular das instala\u00e7\u00f5es, por seu representante ou procurador. <br><br>Adicionalmente, o mesmo art. 9\u00ba prev\u00ea que no caso de unidade consumidora residencial, de titularidade de pessoa f\u00edsica, a distribuidora deve manter o relacionamento com o c\u00f4njuge ou companheiro do titular, cadastrado conforme informa\u00e7\u00e3o do consumidor, e se relacionar com outras pessoas que utilizem a unidade consumidora, observadas as condi\u00e7\u00f5es do inciso II. <br><br>O art. 9\u00ba se aplica para todas as situa\u00e7\u00f5es da REN 1000\/2021 em que for exig\u00edvel o relacionamento do consumidor com a distribuidora, a exemplo da entrega do TOI prevista no art. 591, \u00a73\u00ba. <br><br>Ent\u00e3o, o TOI pode ser entregue ao consumidor e ao representante ou procurador do titular. No caso de uma unidade consumidora residencial de titularidade de pessoa f\u00edsica, o TOI tamb\u00e9m pode ser entregue ao c\u00f4njuge ou ao representante maior de idade que utilize a unidade consumidora, desde que previamente cadastrados pelo titular.  <br><br>No caso em que esse acompanhante n\u00e3o seja um dos previstos no art. 9\u00ba, a distribuidora dever\u00e1 encaminhar o TOI ao consumidor por qualquer modalidade que permita a comprova\u00e7\u00e3o do recebimento.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relacionamento\">RELACIONAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=titularidade\">TITULARIDADE<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=toi\">TOI<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1185' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-013' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 13\">\n\t\t\tArt. 13\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-766-Q2DsuDHasS' data-post_id='766'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 13 &#8211; No artigo 13 consta que:<br>&#8220;O consumidor e demais usu\u00e1rios podem apresentar documentos por meio de c\u00f3pia autenticada, dispensada a confer\u00eancia com o documento original.<br>\u00a7 1\u00ba Caso necess\u00e1rio, a distribuidora pode autenticar a c\u00f3pia de documentos pela compara\u00e7\u00e3o com o documento original.&#8221;<br>D\u00favida: A c\u00f3pia que a distribuidora pode autenticar pela compara\u00e7\u00e3o com o documento original se refere a c\u00f3pia simples do documento?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, \u00e9 a c\u00f3pia simples.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=documentacao\">DOCUMENTA\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='766' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-021' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 21\">\n\t\t\tArt. 21\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-717-2QbxOkl8dt' data-post_id='717'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 21 &#8211; Tendo em vista o disposto no par\u00e1grafo \u00fanico do Art. 21, seria necess\u00e1rio disponibilizar um computador ou totem para permitir o acesso do consumidor as informa\u00e7\u00f5es na ag\u00eancia presencial ou entende-se que tanto o atendimento presencial quanto o virtual devem atender os itens descritos nos incisos I a VII?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A distribuidora deve disponibilizar meios para que o consumidor que for ao posto presencial consiga realizar todas as atividades previstas no art. 21. Isso pode ser realizado por meio do pr\u00f3prio atendimento presencial, na intera\u00e7\u00e3o com o funcion\u00e1rio do posto, e n\u00e3o implica obriga\u00e7\u00e3o de disponibiliza\u00e7\u00e3o de computador\/totem para acesso do usu\u00e1rio. Assim, \u00e9 a distribuidora que deve avaliar como cumprir o regulamento.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento-pela-internet\">ATENDIMENTO PELA INTERNET<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='717' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-022' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 22\">\n\t\t\tArt. 22\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1181-qzhqa8SByG' data-post_id='1181'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 22 &#8211; No inciso II do Art. 22 h\u00e1 determina\u00e7\u00e3o para disponibilizar informa\u00e7\u00f5es da capacidade das barras de suas subesta\u00e7\u00f5es conforme plano de expans\u00e3o. Qual horizonte deve ser observado nessa informa\u00e7\u00e3o? Seria conforme M\u00f3dulo 2 PRODIST (10 anos para SDAT e 5 anos para SDMT)?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, a informa\u00e7\u00e3o deve ser disponibilizada conforme M\u00f3dulo 2 do PRODIST.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1181' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-023' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 23\">\n\t\t\tArt. 23\t\t\t <span>(3)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-768-T1g4EN6rIW' data-post_id='768'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 23 &#8211; No artigo 23 consta que:<br>&#8220;\u00a7 2\u00ba Instala\u00e7\u00f5es de uso coletivo em edifica\u00e7\u00f5es de m\u00faltiplas unidades consumidoras e que possuam carga maior que 75 kW podem ser enquadradas no Grupo B, desde que satisfeitas as seguintes condi\u00e7\u00f5es:<br>I &#8211; mais que 50% (cinquenta por cento) das unidades da edifica\u00e7\u00e3o se enquadrem no Grupo B;<br>II &#8211; exist\u00eancia de solicita\u00e7\u00e3o ou concord\u00e2ncia do consumidor; e<br>III &#8211; a distribuidora avalie a viabilidade por meio de realiza\u00e7\u00e3o de estudo.&#8221;<br>D\u00favida: A distribuidora pode definir em suas normas os crit\u00e9rios t\u00e9cnicos para que, uma vez atendidos os requisitos previstos nos incisos I e II, a conex\u00e3o seja vi\u00e1vel?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong>  NEOENERGIA<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o. Deve ser realizado o estudo caso a caso, conforme disposto no art. 23, \u00a72\u00ba, III. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=multiplas-ucs\">M\u00daLTIPLAS UCS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tensao\">TENS\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='768' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1251-uuWWwZZLra' data-post_id='1251'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 23 &#8211; O \u00a7 1\u00ba do art. 23 restringe a possibilidade de indica\u00e7\u00e3o de tens\u00e3o diferente \u00e0s unidades consumidoras com equipamentos potencialmente prejudiciais com carga instalada entre 50 e 75 kW. No caso de uma UC, por exemplo, com carga de 1,6 MW, inicialmente enquadrada em tens\u00e3o &lt; 69 kV, mas com motores cuja partida seria prejudicial para o sistema, de modo que fosse necess\u00e1rio conect\u00e1-la em tens\u00e3o \u2265 69 kV. Quais procedimentos devem ser adotados quanto \u00e0 tens\u00e3o de atendimento e c\u00e1lculo de PFC?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>ABRADEE<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Na conex\u00e3o de unidade consumidora, a distribuidora deve observar o&nbsp; crit\u00e9rio de m\u00ednimo custo global e as demais regras que definem a tens\u00e3o e o ponto de conex\u00e3o, conforme expressamente previsto no art. 82:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Art. 82. Caso as condi\u00e7\u00f5es solicitadas pelo consumidor e demais usu\u00e1rios sejam diferentes das selecionadas na alternativa de m\u00ednimo custo global, a distribuidora deve:<\/em><br><em>I &#8211; para unidade consumidora:<\/em><br><em>a) se houver viabilidade t\u00e9cnica para o atendimento solicitado: manter as condi\u00e7\u00f5es requeridas pelo consumidor, observado o art. 98; ou<\/em><br><em>b) se n\u00e3o houver viabilidade t\u00e9cnica para o atendimento solicitado: <strong><u>apresentar a alternativa de m\u00ednimo custo global considerando as condi\u00e7\u00f5es de defini\u00e7\u00e3o da tens\u00e3o e do ponto de conex\u00e3o do art. 23 e do art. 25<\/u><\/strong>;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Assim, para uma UC a regra disposta na REN 1000\/2021 \u00e9 a defini\u00e7\u00e3o da alternativa de m\u00ednimo custo global para o n\u00edvel de tens\u00e3o e localiza\u00e7\u00e3o do ponto de conex\u00e3o previstos na regula\u00e7\u00e3o.<br>Observamos que a REN 1000\/2021 incorporou na reda\u00e7\u00e3o do art. 23, \u00a71\u00ba a interpreta\u00e7\u00e3o consolidada na Ag\u00eancia do art. 13, I da REN 414\/2010, com reda\u00e7\u00e3o dada pela REN ANEEL 670\/2015.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Importante observar ainda que o aprimoramento do art. 13, I da REN 414\/2010 foi tratado pela Nota T\u00e9cnica n\u00ba 27\/2014-SRC\/ANEEL, no \u00e2mbito da Audi\u00eancia P\u00fablica n\u00ba 50\/2014, com a seguinte motiva\u00e7\u00e3o:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>&#8211; Art. 13, I \u2013 deixar claro que para unidades consumidoras com carga de at\u00e9 50 kW, independentemente do tipo da carga, a distribuidora n\u00e3o deve estabelecer tens\u00e3o prim\u00e1ria para atendimento, salvo nos casos de op\u00e7\u00e3o do interessado;<\/em><em><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A contribui\u00e7\u00e3o da ABRADEE na AP n\u00ba 50\/2014 foi a seguinte:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" width=\"600\" height=\"266\" class=\"wp-image-1252\" style=\"width: 600px\" src=\"https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/05\/Imagem1.png\" alt=\"\" srcset=\"https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/05\/Imagem1.png 567w, https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/05\/Imagem1-300x133.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Assim, denota-se que tanto na proposta da ANEEL como na contribui\u00e7\u00e3o da ABRADEE na AP n\u00ba 50\/2014, o objetivo era o de disciplinar o atendimento de unidades consumidoras em baixa tens\u00e3o, considerando a gratuidade prevista no art. 14 da Lei n\u00ba 10.438\/2002 para cargas de at\u00e9 50 kW.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sobre o Caso 1, da UC com motores, entendemos que a distribuidora, com fundamento na regula\u00e7\u00e3o da ANEEL, j\u00e1 pode exigir a instala\u00e7\u00e3o de um sistema de partida eficiente e\/ou a ado\u00e7\u00e3o de outras solu\u00e7\u00f5es t\u00e9cnicas, de modo a limitar a queda de tens\u00e3o no ponto de conex\u00e3o e minimizar\/eliminar os dist\u00farbios no sistema de distribui\u00e7\u00e3o. Eventuais obras no sistema de distribui\u00e7\u00e3o ainda ter\u00e3o o c\u00e1lculo do ERD e da participa\u00e7\u00e3o financeira.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/05\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=obras\">OBRAS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tensao\">TENS\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1251' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1150-3CJOOop113' data-post_id='1150'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 2 \/ 23 &#8211; O art. 2, XXIII define que consumidores com tens\u00e3o inferior a 2,3 kV a partir de sistemas subterr\u00e2neos s\u00e3o do Grupo A, subgrupo AS. No entanto, o art. 23, I, B informa que esses consumidores s\u00e3o do Grupo B, com possibilidade de migrar para o subgrupo AS caso tenha carga instalada superior a 75 kW.Assim, questiona-se Consumidores atendidos em tens\u00e3o inferior a 2,3 kV a partir de sistemas subterr\u00e2neos devem ser enquadrados no Grupo A ou Grupo B?Consumidores atendidos em tens\u00e3o inferior a 2,3 kV a partir de sistemas subterr\u00e2neos com carga superior a 75 kW podem ser Grupo B?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">(i) Como regra geral, o art. 23, I, \u201cb\u201d prev\u00ea que unidades consumidoras atendidas em tens\u00e3o menor que 2,3 kV em sistema subterr\u00e2neo sejam enquadrados no Grupo B, de acordo com a pot\u00eancia instalada definida em  padr\u00e3o de atendimento da distribuidora, ou seja, \u00e9 a distribuidora quem estabelece o limite de pot\u00eancia para esse enquadramento. \u00c9 a mesma regra do art. 12, II da REN 414\/2010.<br>No caso de carga acima de 75 kW, o consumidor pode optar pelo Grupo A, com enquadramento no AS. Essa regra era a do art.101 da REN 414\/2010 e foi reproduzida, sem altera\u00e7\u00e3o de m\u00e9rito, no art. 23, \u00a73\u00ba da REN 1000\/2021.<br>Ent\u00e3o, o subgrupo AS do art. 2\u00ba, XXIII, \u201cf\u201d \u00e9 uma possibilidade de enquadramento, mas n\u00e3o uma regra obrigat\u00f3ria. A regra de enquadramento est\u00e1 no art. 23.<br><br>(ii) Sim. No caso de carga acima de 75 kW, o consumidor pode optar pelo Grupo A, com enquadramento no AS. Essa regra era a do art.101 da REN 414\/2010 e foi reproduzida, sem altera\u00e7\u00e3o de m\u00e9rito, no art. 23, \u00a73\u00ba da REN 1000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=grupo-a\">GRUPO A<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=grupo-b\">GRUPO B<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=subgrupo-as\">SUBGRUPO AS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1150' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-032' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 32\">\n\t\t\tArt. 32\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1180-ODIbUt97uJ' data-post_id='1180'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 32 \/ 50 \/ 51 \/ 67 &#8211; Os arts. 50 e 51 disp\u00f5em sobre aprova\u00e7\u00e3o pr\u00e9via de projeto, que deve ser apresentado na solicita\u00e7\u00e3o do Or\u00e7amento Pr\u00e9vio, conforme inciso X do Art. 67, mas no art. 32 o regulamento determina a apresenta\u00e7\u00e3o dos \u201cajustes de prote\u00e7\u00e3o\u201d ap\u00f3s a assinatura dos contratos e 30 dias antes da vistoria das instala\u00e7\u00f5es. Como a aprova\u00e7\u00e3o pr\u00e9via do projeto envolve a avalia\u00e7\u00e3o dos ajustes de prote\u00e7\u00e3o no ponto de entrega, a que se referem estes ajustes de prote\u00e7\u00e3o? Estes ajustes devem, obrigatoriamente, ser apresentados ap\u00f3s contratos e 30 dias antes da vistoria ou a distribuidora poderia avaliar na an\u00e1lise de projetos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A apresenta\u00e7\u00e3o dos ajustes de prote\u00e7\u00e3o, caso necess\u00e1ria e prevista nas normas t\u00e9cnicas da distribuidora, deve ser realizada conforme art. 32, par\u00e1grafo \u00fanico da REN 1000\/2021.<br><br>O art. 67, X prev\u00ea que a apresenta\u00e7\u00e3o do projeto aprovado no pedido do or\u00e7amento somente pode ser exigida se o projeto for necess\u00e1rio para a elabora\u00e7\u00e3o do or\u00e7amento e n\u00e3o dependa da defini\u00e7\u00e3o do ponto de conex\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=projetos\">PROJETOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1180' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-034' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 34\">\n\t\t\tArt. 34\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-931-HMXmpE8Dxf' data-post_id='931'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 34 \/ 105 &#8211; O art. 34 veda a vistoria das instala\u00e7\u00f5es internas dos usu\u00e1rios pela distribuidora, com algumas exce\u00e7\u00f5es.<br>Entretanto, existem casos que a distribuidora adentrar nas instala\u00e7\u00f5es do consumidor, como exemplo para realizar:<br>i. Levantamento da carga declarada para comprova\u00e7\u00e3o da gratuidade que trata o art. 105<br>ii. Vistoria nos equipamentos de gera\u00e7\u00e3o distribuidora (inversores, pain\u00e9is, etc) para comprovar a conformidade dos equipamentos conforme indica\u00e7\u00e3o na solicita\u00e7\u00e3o de acesso<br>Nesses casos, entendemos que a distribuidora poder\u00e1 realizar o levantamento e vistoria citados. Esse entendimento est\u00e1 correto?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou?<strong> <\/strong>ENEL<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. A avalia\u00e7\u00e3o \u00e9 que as situa\u00e7\u00f5es apresentadas se enquadram dentro das exce\u00e7\u00f5es previstas no art. 34.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vistoria\">VISTORIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='931' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-035' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 35\">\n\t\t\tArt. 35\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1176-LNf1fXoc6p' data-post_id='1176'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 35 \/ 38 &#8211; Sobre a conex\u00e3o de outra distribuidora, os arts. 38 e 35 indicam que as instala\u00e7\u00f5es do ponto de conex\u00e3o devem ser transferidas \u00e0 distribuidora acessada. Na REN 506 n\u00e3o havia disposi\u00e7\u00e3o para transfer\u00eancia do ponto de conex\u00e3o para a distribuidora acessada (Art. 21). Necess\u00e1rio adequar eventuais instala\u00e7\u00f5es existentes?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o, a REN 1000\/2021 e a REN 956\/2021 n\u00e3o cont\u00e9m previs\u00e3o para adequa\u00e7\u00e3o das instala\u00e7\u00f5es existentes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1176' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-038' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 38\">\n\t\t\tArt. 38\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1176-grHdxr40Mm' data-post_id='1176'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 35 \/ 38 &#8211; Sobre a conex\u00e3o de outra distribuidora, os arts. 38 e 35 indicam que as instala\u00e7\u00f5es do ponto de conex\u00e3o devem ser transferidas \u00e0 distribuidora acessada. Na REN 506 n\u00e3o havia disposi\u00e7\u00e3o para transfer\u00eancia do ponto de conex\u00e3o para a distribuidora acessada (Art. 21). Necess\u00e1rio adequar eventuais instala\u00e7\u00f5es existentes?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o, a REN 1000\/2021 e a REN 956\/2021 n\u00e3o cont\u00e9m previs\u00e3o para adequa\u00e7\u00e3o das instala\u00e7\u00f5es existentes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1176' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-048' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 48\">\n\t\t\tArt. 48\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-769-FYTuzOY8V0' data-post_id='769'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 48 \/ 72 &#8211; No artigo 48 consta que:<br>&#8220;O compartilhamento de subesta\u00e7\u00e3o da central geradora pode ser realizado com a distribuidora ou com o consumidor para atendimento de sua unidade consumidora, caso essa alternativa seja indicada na an\u00e1lise de m\u00ednimo custo global realizada pela distribuidora.&#8221;<br>D\u00favida: Al\u00e9m do crit\u00e9rio do m\u00ednimo custo global, ser\u00e1 definido algum requisito obrigat\u00f3rio para que este compartilhamento seja poss\u00edvel, ou pode ser livremente acordado entre as partes?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">De forma geral, a distribuidora deve observar os dispositivos relacionados \u00e0 an\u00e1lise (estudos e projeto), previstos nos arts. 72 e seguintes da REN 1000\/2021.<br>Demais condi\u00e7\u00f5es devem ser negociadas entre as partes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='769' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-050' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 50\">\n\t\t\tArt. 50\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-739-2M9nC53vz2' data-post_id='739'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 50 \/ 51 \/ 86 &#8211; No artigo 086 \u00e9 citado que, caso o cliente opte por alterar o projeto disponibilizado pela distribuidora, deve submet\u00ea-lo a aprova\u00e7\u00e3o. Neste caso, qual o prazo para aprova\u00e7\u00e3o do projeto, seria o prazo do artigo 51? Pois, o artigo 50 trata apenas do projeto de entrada de energia e das obras de responsabilidade do interessado.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Os prazos e condi\u00e7\u00f5es para aprova\u00e7\u00e3o do projeto s\u00e3o os do art. 50 e seguintes. A reda\u00e7\u00e3o do art. 86, \u00a72\u00ba, I, \u201ca\u201d foi retificada para maior clareza:<br><em>Art. 86, \u00a72\u00ba, I [\u2026] a) o projeto elaborado no or\u00e7amento pr\u00e9vio, informando que eventual altera\u00e7\u00e3o deve ser submetida \u00e0 aprova\u00e7\u00e3o da distribuidora, <strong>conforme prazos e condi\u00e7\u00f5es dispostos no art. 50 e seguintes<\/strong>;<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=projetos\">PROJETOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='739' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1180-x75AaLzG16' data-post_id='1180'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 32 \/ 50 \/ 51 \/ 67 &#8211; Os arts. 50 e 51 disp\u00f5em sobre aprova\u00e7\u00e3o pr\u00e9via de projeto, que deve ser apresentado na solicita\u00e7\u00e3o do Or\u00e7amento Pr\u00e9vio, conforme inciso X do Art. 67, mas no art. 32 o regulamento determina a apresenta\u00e7\u00e3o dos \u201cajustes de prote\u00e7\u00e3o\u201d ap\u00f3s a assinatura dos contratos e 30 dias antes da vistoria das instala\u00e7\u00f5es. Como a aprova\u00e7\u00e3o pr\u00e9via do projeto envolve a avalia\u00e7\u00e3o dos ajustes de prote\u00e7\u00e3o no ponto de entrega, a que se referem estes ajustes de prote\u00e7\u00e3o? Estes ajustes devem, obrigatoriamente, ser apresentados ap\u00f3s contratos e 30 dias antes da vistoria ou a distribuidora poderia avaliar na an\u00e1lise de projetos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A apresenta\u00e7\u00e3o dos ajustes de prote\u00e7\u00e3o, caso necess\u00e1ria e prevista nas normas t\u00e9cnicas da distribuidora, deve ser realizada conforme art. 32, par\u00e1grafo \u00fanico da REN 1000\/2021.<br><br>O art. 67, X prev\u00ea que a apresenta\u00e7\u00e3o do projeto aprovado no pedido do or\u00e7amento somente pode ser exigida se o projeto for necess\u00e1rio para a elabora\u00e7\u00e3o do or\u00e7amento e n\u00e3o dependa da defini\u00e7\u00e3o do ponto de conex\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=projetos\">PROJETOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1180' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-051' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 51\">\n\t\t\tArt. 51\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-739-YYDA4uc5PG' data-post_id='739'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 50 \/ 51 \/ 86 &#8211; No artigo 086 \u00e9 citado que, caso o cliente opte por alterar o projeto disponibilizado pela distribuidora, deve submet\u00ea-lo a aprova\u00e7\u00e3o. Neste caso, qual o prazo para aprova\u00e7\u00e3o do projeto, seria o prazo do artigo 51? Pois, o artigo 50 trata apenas do projeto de entrada de energia e das obras de responsabilidade do interessado.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Os prazos e condi\u00e7\u00f5es para aprova\u00e7\u00e3o do projeto s\u00e3o os do art. 50 e seguintes. A reda\u00e7\u00e3o do art. 86, \u00a72\u00ba, I, \u201ca\u201d foi retificada para maior clareza:<br><em>Art. 86, \u00a72\u00ba, I [\u2026] a) o projeto elaborado no or\u00e7amento pr\u00e9vio, informando que eventual altera\u00e7\u00e3o deve ser submetida \u00e0 aprova\u00e7\u00e3o da distribuidora, <strong>conforme prazos e condi\u00e7\u00f5es dispostos no art. 50 e seguintes<\/strong>;<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=projetos\">PROJETOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='739' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1180-6uns4ZlQDG' data-post_id='1180'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 32 \/ 50 \/ 51 \/ 67 &#8211; Os arts. 50 e 51 disp\u00f5em sobre aprova\u00e7\u00e3o pr\u00e9via de projeto, que deve ser apresentado na solicita\u00e7\u00e3o do Or\u00e7amento Pr\u00e9vio, conforme inciso X do Art. 67, mas no art. 32 o regulamento determina a apresenta\u00e7\u00e3o dos \u201cajustes de prote\u00e7\u00e3o\u201d ap\u00f3s a assinatura dos contratos e 30 dias antes da vistoria das instala\u00e7\u00f5es. Como a aprova\u00e7\u00e3o pr\u00e9via do projeto envolve a avalia\u00e7\u00e3o dos ajustes de prote\u00e7\u00e3o no ponto de entrega, a que se referem estes ajustes de prote\u00e7\u00e3o? Estes ajustes devem, obrigatoriamente, ser apresentados ap\u00f3s contratos e 30 dias antes da vistoria ou a distribuidora poderia avaliar na an\u00e1lise de projetos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A apresenta\u00e7\u00e3o dos ajustes de prote\u00e7\u00e3o, caso necess\u00e1ria e prevista nas normas t\u00e9cnicas da distribuidora, deve ser realizada conforme art. 32, par\u00e1grafo \u00fanico da REN 1000\/2021.<br><br>O art. 67, X prev\u00ea que a apresenta\u00e7\u00e3o do projeto aprovado no pedido do or\u00e7amento somente pode ser exigida se o projeto for necess\u00e1rio para a elabora\u00e7\u00e3o do or\u00e7amento e n\u00e3o dependa da defini\u00e7\u00e3o do ponto de conex\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=projetos\">PROJETOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1180' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-063' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 63\">\n\t\t\tArt. 63\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-820-t5alteGP6T' data-post_id='820'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 63 \/ 64 &#8211; A retirada dos prazos de elabora\u00e7\u00e3o do parecer de acesso e das situa\u00e7\u00f5es de suspens\u00e3o do prazo de emiss\u00e3o e da recusa imediata da solicita\u00e7\u00e3o de acesso que eram dispostos na revis\u00e3o 7 do M\u00f3dulo 3 do PRODIST implicam no atendimento do acessante de MicroGD e de MiniGD conforme as condi\u00e7\u00f5es estabelecidas para o atendimento do &#8220;Or\u00e7amento Pr\u00e9vio&#8221; dispostas entre o art. 63 e o art. 69 da REN 1.000\/21?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-energisa\">Quem Perguntou ? ENERGISA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, conforme art. 3\u00ba da REN 482\/2012, com reda\u00e7\u00e3o dada pela REN 1000\/2021:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Art. 3\u00ba Na solicita\u00e7\u00e3o de fornecimento inicial ou aumento de pot\u00eancia disponibilizada de unidade consumidora com microgera\u00e7\u00e3o ou minigera\u00e7\u00e3o distribu\u00edda aplicam-se os procedimentos, prazos e condi\u00e7\u00f5es estabelecidos nas Regras de Presta\u00e7\u00e3o do Servi\u00e7o P\u00fablico de Distribui\u00e7\u00e3o de Energia El\u00e9trica e no M\u00f3dulo 3 do PRODIST.<\/em> <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='820' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-064' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 64\">\n\t\t\tArt. 64\t\t\t <span>(5)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-770-E3VwOJ9c3b' data-post_id='770'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 64 &#8211; No artigo 64 consta que:<br>&#8220;\u00a7 1\u00ba A distribuidora n\u00e3o deve emitir or\u00e7amento pr\u00e9vio quando:<br>II &#8211; n\u00e3o houver necessidade de obras de responsabilidade da distribuidora para a conex\u00e3o ou para o atendimento do aumento da pot\u00eancia demandada ou eleva\u00e7\u00e3o da pot\u00eancia injetada no sistema de distribui\u00e7\u00e3o, devendo ser adotadas as seguintes provid\u00eancias:<br>a) informar as pr\u00f3ximas etapas e provid\u00eancias para viabiliza\u00e7\u00e3o da solicita\u00e7\u00e3o; e<br>b) encaminhar, at\u00e9 os prazos dispostos nos incisos do caput, caso aplic\u00e1vel, os contratos e demais documentos para assinatura.&#8221;<br>D\u00favida: Uma vez que nestas situa\u00e7\u00f5es n\u00e3o h\u00e1 necessidade de obra, qual prazo deve ser considerado para envio dos contratos e demais documentos? 15 dias?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A reda\u00e7\u00e3o do art. 64, \u00a71\u00ba, II foi retificada para tornar o texto mais claro, indicando que devem ser observados os prazos do art. 64, I e III, de 15 dias e de 45 dias, a depender do tipo de conex\u00e3o.<br><em>Art. 64 [\u2026], \u00a71\u00ba [\u2026] II &#8211; n\u00e3o houver necessidade de obras de responsabilidade da distribuidora para a conex\u00e3o ou para o atendimento do aumento da pot\u00eancia demandada ou eleva\u00e7\u00e3o da pot\u00eancia injetada no sistema de distribui\u00e7\u00e3o, devendo ser adotadas, <strong>dentro dos prazos dispostos nos incisos I ou III do caput, conforme o tipo de conex\u00e3o<\/strong>, as seguintes provid\u00eancias:<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='770' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-738-YrvFL41kMq' data-post_id='738'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 64 \/ 91- No processo de conex\u00e3o, ao realizar a leitura dos artigos 91 e 64 n\u00e3o fica claro qual o procedimento deve ser adotado quando da solicita\u00e7\u00e3o de conex\u00e3o sem obras na rede de energia, visto que em muitos casos a identifica\u00e7\u00e3o da necessidade da obra ocorre apenas durante a vistoria de campo. Do que se trata a an\u00e1lise da distribuidora que define pela n\u00e3o necessidade de obra, conforme artigo 91 par\u00e1grafo \u00fanico Inciso I? Existe algum prazo para essa an\u00e1lise?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Os procedimentos de an\u00e1lise (estudos e projeto) s\u00e3o os dispostos nos arts. 70 a 78 da REN 1000\/2021.<br>Os prazos m\u00e1ximos para an\u00e1lise no caso de conex\u00e3o sem obras, incluindo a ida a campo, se necess\u00e1ria, s\u00e3o os previstos no art. 64, I e III, de 15 dias e de 45 dias, a depender do tipo de conex\u00e3o.<br>A reda\u00e7\u00e3o do art. 64, \u00a71\u00ba, II foi retificada para tornar o texto mais claro:<br><br><em>Art. 64 [\u2026], \u00a71\u00ba [\u2026] II &#8211; n\u00e3o houver necessidade de obras de responsabilidade da distribuidora para a conex\u00e3o ou para o atendimento do aumento da pot\u00eancia demandada ou eleva\u00e7\u00e3o da pot\u00eancia injetada no sistema de distribui\u00e7\u00e3o, devendo ser adotadas, <strong>dentro dos prazos dispostos nos incisos I ou III do caput, conforme o tipo de conex\u00e3o<\/strong>, as seguintes provid\u00eancias:<\/em><br><br>No caso de atendimento em tens\u00e3o at\u00e9 2,3 kV e apenas com ramal de conex\u00e3o (art. 64, \u00a71\u00ba, I), aplica-se o mesmo prazo de an\u00e1lise de at\u00e9 15 dias do inciso I do caput, com a diferen\u00e7a de que n\u00e3o h\u00e1 necessidade de informa\u00e7\u00e3o ao consumidor, e a distribuidora deve cumprir de imediato a etapa da vistoria e instala\u00e7\u00e3o de medi\u00e7\u00e3o prevista no art. 91.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='738' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-820-0lTXdVA5Cv' data-post_id='820'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 63 \/ 64 &#8211; A retirada dos prazos de elabora\u00e7\u00e3o do parecer de acesso e das situa\u00e7\u00f5es de suspens\u00e3o do prazo de emiss\u00e3o e da recusa imediata da solicita\u00e7\u00e3o de acesso que eram dispostos na revis\u00e3o 7 do M\u00f3dulo 3 do PRODIST implicam no atendimento do acessante de MicroGD e de MiniGD conforme as condi\u00e7\u00f5es estabelecidas para o atendimento do &#8220;Or\u00e7amento Pr\u00e9vio&#8221; dispostas entre o art. 63 e o art. 69 da REN 1.000\/21?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-energisa\">Quem Perguntou ? ENERGISA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, conforme art. 3\u00ba da REN 482\/2012, com reda\u00e7\u00e3o dada pela REN 1000\/2021:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Art. 3\u00ba Na solicita\u00e7\u00e3o de fornecimento inicial ou aumento de pot\u00eancia disponibilizada de unidade consumidora com microgera\u00e7\u00e3o ou minigera\u00e7\u00e3o distribu\u00edda aplicam-se os procedimentos, prazos e condi\u00e7\u00f5es estabelecidos nas Regras de Presta\u00e7\u00e3o do Servi\u00e7o P\u00fablico de Distribui\u00e7\u00e3o de Energia El\u00e9trica e no M\u00f3dulo 3 do PRODIST.<\/em> <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='820' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1170-l02VyRtKWs' data-post_id='1170'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 64 \/ 482 &#8211; No caput do artigo 482 tem-se: \u201cA distribuidora deve informar ao interessado o resultado da an\u00e1lise do projeto, o or\u00e7amento da obra de conex\u00e3o e as demais condi\u00e7\u00f5es comerciais necess\u00e1rias para o atendimento, observados os prazos e condi\u00e7\u00f5es do art. 64 e seguintes.\u201d<br>Para empreendimentos de m\u00faltiplas unidades consumidoras atendidos em tens\u00e3o menor do que 69 kV, caso n\u00e3o haja necessidade de obras, a distribuidora dever\u00e1 informar o resultado da an\u00e1lise do projeto em 15 dias, conforme previsto no artigo 64, inciso I? Ou para estes empreendimentos, independentemente de haver ou n\u00e3o necessidade de obras, o prazo de an\u00e1lise de projeto deve ser separado e atender ao disposto no artigo 51? Neste caso, ap\u00f3s a aprova\u00e7\u00e3o do projeto conforme artigo 51, passaria a ser aplicado o artigo 64?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 482 da REN 1000\/2021 reproduz, sem altera\u00e7\u00e3o de m\u00e9rito, o art. 48, \u00a75\u00ba da REN 414\/2010.<br><br>Dessa forma, tanto a an\u00e1lise do projeto como a emiss\u00e3o do or\u00e7amento da obra de conex\u00e3o devem ser realizados nos prazos do art. 64.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=multiplas-ucs\">M\u00daLTIPLAS UCS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=projetos\">PROJETOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1170' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-821-Ml6lm6w2dR' data-post_id='821'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 64 \/ 70 \/ 71 &#8211; Na hip\u00f3tese de alguma informa\u00e7\u00e3o de responsabilidade do acessante estar ausente ou em desacordo com as exig\u00eancias da regulamenta\u00e7\u00e3o, a distribuidora acessada deve reprovar a solicita\u00e7\u00e3o? Pergunto, pois, a distribuidora s\u00f3 pode suspender os prazos de atendimento do or\u00e7amento pr\u00e9vio nos casos do \u00a7 2\u00ba do art. 64. Da mesma forma, no caso de entrega de formul\u00e1rio de acesso com a rela\u00e7\u00e3o incompleta a distribuidora acessada pode recusar a solicita\u00e7\u00e3o do or\u00e7amento?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-energisa\">Quem Perguntou ?<strong> <\/strong>ENERGISA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Assunto tratado nos artigos 70 e 71 da REN 1000\/2021:<br><em>Art. 70. A distribuidora deve fornecer protocolo ao consumidor e demais usu\u00e1rios quando receber solicita\u00e7\u00e3o de or\u00e7amento estimado ou de or\u00e7amento pr\u00e9vio.<br>Par\u00e1grafo \u00fanico. A distribuidora pode recusar o pedido se n\u00e3o forem apresentadas, no ato, as informa\u00e7\u00f5es de responsabilidade do consumidor e demais usu\u00e1rios.<br>Art. 71. A distribuidora tem o prazo de at\u00e9 5 dias \u00fateis, contados a partir da solicita\u00e7\u00e3o, para verificar a entrega das informa\u00e7\u00f5es e documentos necess\u00e1rios e adotar uma das seguintes provid\u00eancias:<br>I &#8211; comunicar ao consumidor e demais usu\u00e1rios o recebimento da solicita\u00e7\u00e3o e a pr\u00f3xima etapa; ou<br>II &#8211; indeferir a solicita\u00e7\u00e3o e comunicar ao consumidor e demais usu\u00e1rios as n\u00e3o conformidades<\/em>. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='821' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-067' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 67\">\n\t\t\tArt. 67\t\t\t <span>(3)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1180-LIYwyE4cA5' data-post_id='1180'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 32 \/ 50 \/ 51 \/ 67 &#8211; Os arts. 50 e 51 disp\u00f5em sobre aprova\u00e7\u00e3o pr\u00e9via de projeto, que deve ser apresentado na solicita\u00e7\u00e3o do Or\u00e7amento Pr\u00e9vio, conforme inciso X do Art. 67, mas no art. 32 o regulamento determina a apresenta\u00e7\u00e3o dos \u201cajustes de prote\u00e7\u00e3o\u201d ap\u00f3s a assinatura dos contratos e 30 dias antes da vistoria das instala\u00e7\u00f5es. Como a aprova\u00e7\u00e3o pr\u00e9via do projeto envolve a avalia\u00e7\u00e3o dos ajustes de prote\u00e7\u00e3o no ponto de entrega, a que se referem estes ajustes de prote\u00e7\u00e3o? Estes ajustes devem, obrigatoriamente, ser apresentados ap\u00f3s contratos e 30 dias antes da vistoria ou a distribuidora poderia avaliar na an\u00e1lise de projetos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A apresenta\u00e7\u00e3o dos ajustes de prote\u00e7\u00e3o, caso necess\u00e1ria e prevista nas normas t\u00e9cnicas da distribuidora, deve ser realizada conforme art. 32, par\u00e1grafo \u00fanico da REN 1000\/2021.<br><br>O art. 67, X prev\u00ea que a apresenta\u00e7\u00e3o do projeto aprovado no pedido do or\u00e7amento somente pode ser exigida se o projeto for necess\u00e1rio para a elabora\u00e7\u00e3o do or\u00e7amento e n\u00e3o dependa da defini\u00e7\u00e3o do ponto de conex\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=projetos\">PROJETOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1180' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1151-Zot7bucaHb' data-post_id='1151'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 67 \/ 126 \/ 333 &#8211; Referente ao art. 126 da REN 1.000\/21, os contratos de ades\u00e3o podem ser encaminhados por meio eletr\u00f4nico, mesmo que o cliente tenha sua fatura entregue fisicamente?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A entrega impressa no endere\u00e7o das instala\u00e7\u00f5es \u00e9 a regra geral, conforme art. 333, I da REN 1000\/2021. A entrega por meio eletr\u00f4nico pode ser realizada se essa forma tiver sido escolhida pelo consumidor, conforme art. 67, III e art. 333, II e III da REN 1000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=contratos\">CONTRATOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=notificacao\">NOTIFICA\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1151' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-930-gw7qa9RPqa' data-post_id='930'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 67 \/ 69 \/ 82 \/ 89 \/ 94 &#8211; A REN 1000\/21 estabelece no art. 68 que o usu\u00e1rio poder\u00e1 indicar um n\u00edvel de tens\u00e3o de interesse. Por\u00e9m, caso n\u00e3o houver viabilidade na conex\u00e3o, a distribuidora deve indicar a alternativa vi\u00e1vel e de m\u00ednimo custo global, conforme art. 82.<br>Questionamos qual seria o procedimento a ser adotado, caso seja necess\u00e1ria a adequa\u00e7\u00e3o de alguma informa\u00e7\u00e3o encaminhada pelo Usu\u00e1rio na solicita\u00e7\u00e3o do acesso, a exemplo do projeto das instala\u00e7\u00f5es de entrada.<br>Nestes casos:<br>i. A distribuidora poder\u00e1 indeferir o pedido de acesso informando a inviabilidade na tens\u00e3o informada pelo usu\u00e1rio e solicitar que o mesmo ingresse com o acesso novamente na tens\u00e3o indicada como tecnicamente vi\u00e1vel?<br>ii. A distribuidora poder\u00e1 suspender o prazo para solicitar a corre\u00e7\u00e3o ou adequa\u00e7\u00e3o nos documentos que for necess\u00e1rio ou projeto das instala\u00e7\u00f5es de entrada?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou?<strong> <\/strong>ENEL<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">i. Como regra geral a solicita\u00e7\u00e3o n\u00e3o pode ser indeferida. Conforme art. 69, o or\u00e7amento pr\u00e9vio deve apresentar, dentre outras informa\u00e7\u00f5es, as alternativas avaliadas para conex\u00e3o e as estimativas de custos e justificativas, al\u00e9m da rela\u00e7\u00e3o das obras e instala\u00e7\u00f5es de responsabilidade do consumidor e demais usu\u00e1rios para a conex\u00e3o e a informa\u00e7\u00e3o se h\u00e1 necessidade de aprova\u00e7\u00e3o de projeto dessas instala\u00e7\u00f5es.<br>Assim, caso seja necess\u00e1rio o usu\u00e1rio dever\u00e1 apresentar um novo projeto para aprova\u00e7\u00e3o.<br>Importe observar que o art. 67, X estabelece que a apresenta\u00e7\u00e3o de projeto aprovado das instala\u00e7\u00f5es de entrada de energia no pedido de or\u00e7amento pr\u00e9vio somente deve ser exigida caso tal projeto n\u00e3o dependa da defini\u00e7\u00e3o do ponto de conex\u00e3o.<br>O art. 94, \u00a72\u00ba tamb\u00e9m estabelece que a vistoria pode ser reprovada em caso de n\u00e3o aprova\u00e7\u00e3o do projeto.<br>Excepcionalmente, caso o projeto aprovado seja necess\u00e1rio para a elabora\u00e7\u00e3o do or\u00e7amento pr\u00e9vio (art. 67, X), avalia-se que pode ser solicitado ao usu\u00e1rio que aprove o projeto considerando a alternativa j\u00e1 avaliada pela distribuidora e reapresente ou complemente o pedido de or\u00e7amento pr\u00e9vio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ii. No caso citado, como regra n\u00e3o. O usu\u00e1rio deve, no or\u00e7amento pr\u00e9vio, receber a informa\u00e7\u00e3o de que ser\u00e1 necess\u00e1rio aprovar novamente o projeto considerando a alternativa de conex\u00e3o avaliada pela distribuidora, mas as demais etapas devem\/podem continuar. Pode ocorrer a reprova\u00e7\u00e3o na vistoria, conforme resposta anterior.<br>A suspens\u00e3o somente pode ser realizada se as informa\u00e7\u00f5es pendentes do consumidor inviabilizarem a execu\u00e7\u00e3o das obras pela distribuidora (art. 89, I)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='930' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-069' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 69\">\n\t\t\tArt. 69\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-930-gZSHUB8ckT' data-post_id='930'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 67 \/ 69 \/ 82 \/ 89 \/ 94 &#8211; A REN 1000\/21 estabelece no art. 68 que o usu\u00e1rio poder\u00e1 indicar um n\u00edvel de tens\u00e3o de interesse. Por\u00e9m, caso n\u00e3o houver viabilidade na conex\u00e3o, a distribuidora deve indicar a alternativa vi\u00e1vel e de m\u00ednimo custo global, conforme art. 82.<br>Questionamos qual seria o procedimento a ser adotado, caso seja necess\u00e1ria a adequa\u00e7\u00e3o de alguma informa\u00e7\u00e3o encaminhada pelo Usu\u00e1rio na solicita\u00e7\u00e3o do acesso, a exemplo do projeto das instala\u00e7\u00f5es de entrada.<br>Nestes casos:<br>i. A distribuidora poder\u00e1 indeferir o pedido de acesso informando a inviabilidade na tens\u00e3o informada pelo usu\u00e1rio e solicitar que o mesmo ingresse com o acesso novamente na tens\u00e3o indicada como tecnicamente vi\u00e1vel?<br>ii. A distribuidora poder\u00e1 suspender o prazo para solicitar a corre\u00e7\u00e3o ou adequa\u00e7\u00e3o nos documentos que for necess\u00e1rio ou projeto das instala\u00e7\u00f5es de entrada?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou?<strong> <\/strong>ENEL<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">i. Como regra geral a solicita\u00e7\u00e3o n\u00e3o pode ser indeferida. Conforme art. 69, o or\u00e7amento pr\u00e9vio deve apresentar, dentre outras informa\u00e7\u00f5es, as alternativas avaliadas para conex\u00e3o e as estimativas de custos e justificativas, al\u00e9m da rela\u00e7\u00e3o das obras e instala\u00e7\u00f5es de responsabilidade do consumidor e demais usu\u00e1rios para a conex\u00e3o e a informa\u00e7\u00e3o se h\u00e1 necessidade de aprova\u00e7\u00e3o de projeto dessas instala\u00e7\u00f5es.<br>Assim, caso seja necess\u00e1rio o usu\u00e1rio dever\u00e1 apresentar um novo projeto para aprova\u00e7\u00e3o.<br>Importe observar que o art. 67, X estabelece que a apresenta\u00e7\u00e3o de projeto aprovado das instala\u00e7\u00f5es de entrada de energia no pedido de or\u00e7amento pr\u00e9vio somente deve ser exigida caso tal projeto n\u00e3o dependa da defini\u00e7\u00e3o do ponto de conex\u00e3o.<br>O art. 94, \u00a72\u00ba tamb\u00e9m estabelece que a vistoria pode ser reprovada em caso de n\u00e3o aprova\u00e7\u00e3o do projeto.<br>Excepcionalmente, caso o projeto aprovado seja necess\u00e1rio para a elabora\u00e7\u00e3o do or\u00e7amento pr\u00e9vio (art. 67, X), avalia-se que pode ser solicitado ao usu\u00e1rio que aprove o projeto considerando a alternativa j\u00e1 avaliada pela distribuidora e reapresente ou complemente o pedido de or\u00e7amento pr\u00e9vio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ii. No caso citado, como regra n\u00e3o. O usu\u00e1rio deve, no or\u00e7amento pr\u00e9vio, receber a informa\u00e7\u00e3o de que ser\u00e1 necess\u00e1rio aprovar novamente o projeto considerando a alternativa de conex\u00e3o avaliada pela distribuidora, mas as demais etapas devem\/podem continuar. Pode ocorrer a reprova\u00e7\u00e3o na vistoria, conforme resposta anterior.<br>A suspens\u00e3o somente pode ser realizada se as informa\u00e7\u00f5es pendentes do consumidor inviabilizarem a execu\u00e7\u00e3o das obras pela distribuidora (art. 89, I)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='930' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-070' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 70\">\n\t\t\tArt. 70\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-821-AiRZJlHj10' data-post_id='821'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 64 \/ 70 \/ 71 &#8211; Na hip\u00f3tese de alguma informa\u00e7\u00e3o de responsabilidade do acessante estar ausente ou em desacordo com as exig\u00eancias da regulamenta\u00e7\u00e3o, a distribuidora acessada deve reprovar a solicita\u00e7\u00e3o? Pergunto, pois, a distribuidora s\u00f3 pode suspender os prazos de atendimento do or\u00e7amento pr\u00e9vio nos casos do \u00a7 2\u00ba do art. 64. Da mesma forma, no caso de entrega de formul\u00e1rio de acesso com a rela\u00e7\u00e3o incompleta a distribuidora acessada pode recusar a solicita\u00e7\u00e3o do or\u00e7amento?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-energisa\">Quem Perguntou ?<strong> <\/strong>ENERGISA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Assunto tratado nos artigos 70 e 71 da REN 1000\/2021:<br><em>Art. 70. A distribuidora deve fornecer protocolo ao consumidor e demais usu\u00e1rios quando receber solicita\u00e7\u00e3o de or\u00e7amento estimado ou de or\u00e7amento pr\u00e9vio.<br>Par\u00e1grafo \u00fanico. A distribuidora pode recusar o pedido se n\u00e3o forem apresentadas, no ato, as informa\u00e7\u00f5es de responsabilidade do consumidor e demais usu\u00e1rios.<br>Art. 71. A distribuidora tem o prazo de at\u00e9 5 dias \u00fateis, contados a partir da solicita\u00e7\u00e3o, para verificar a entrega das informa\u00e7\u00f5es e documentos necess\u00e1rios e adotar uma das seguintes provid\u00eancias:<br>I &#8211; comunicar ao consumidor e demais usu\u00e1rios o recebimento da solicita\u00e7\u00e3o e a pr\u00f3xima etapa; ou<br>II &#8211; indeferir a solicita\u00e7\u00e3o e comunicar ao consumidor e demais usu\u00e1rios as n\u00e3o conformidades<\/em>. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='821' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-071' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 71\">\n\t\t\tArt. 71\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-821-G8qaCApo8C' data-post_id='821'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 64 \/ 70 \/ 71 &#8211; Na hip\u00f3tese de alguma informa\u00e7\u00e3o de responsabilidade do acessante estar ausente ou em desacordo com as exig\u00eancias da regulamenta\u00e7\u00e3o, a distribuidora acessada deve reprovar a solicita\u00e7\u00e3o? Pergunto, pois, a distribuidora s\u00f3 pode suspender os prazos de atendimento do or\u00e7amento pr\u00e9vio nos casos do \u00a7 2\u00ba do art. 64. Da mesma forma, no caso de entrega de formul\u00e1rio de acesso com a rela\u00e7\u00e3o incompleta a distribuidora acessada pode recusar a solicita\u00e7\u00e3o do or\u00e7amento?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-energisa\">Quem Perguntou ?<strong> <\/strong>ENERGISA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Assunto tratado nos artigos 70 e 71 da REN 1000\/2021:<br><em>Art. 70. A distribuidora deve fornecer protocolo ao consumidor e demais usu\u00e1rios quando receber solicita\u00e7\u00e3o de or\u00e7amento estimado ou de or\u00e7amento pr\u00e9vio.<br>Par\u00e1grafo \u00fanico. A distribuidora pode recusar o pedido se n\u00e3o forem apresentadas, no ato, as informa\u00e7\u00f5es de responsabilidade do consumidor e demais usu\u00e1rios.<br>Art. 71. A distribuidora tem o prazo de at\u00e9 5 dias \u00fateis, contados a partir da solicita\u00e7\u00e3o, para verificar a entrega das informa\u00e7\u00f5es e documentos necess\u00e1rios e adotar uma das seguintes provid\u00eancias:<br>I &#8211; comunicar ao consumidor e demais usu\u00e1rios o recebimento da solicita\u00e7\u00e3o e a pr\u00f3xima etapa; ou<br>II &#8211; indeferir a solicita\u00e7\u00e3o e comunicar ao consumidor e demais usu\u00e1rios as n\u00e3o conformidades<\/em>. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='821' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-072' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 72\">\n\t\t\tArt. 72\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-769-DV1u2CXRmd' data-post_id='769'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 48 \/ 72 &#8211; No artigo 48 consta que:<br>&#8220;O compartilhamento de subesta\u00e7\u00e3o da central geradora pode ser realizado com a distribuidora ou com o consumidor para atendimento de sua unidade consumidora, caso essa alternativa seja indicada na an\u00e1lise de m\u00ednimo custo global realizada pela distribuidora.&#8221;<br>D\u00favida: Al\u00e9m do crit\u00e9rio do m\u00ednimo custo global, ser\u00e1 definido algum requisito obrigat\u00f3rio para que este compartilhamento seja poss\u00edvel, ou pode ser livremente acordado entre as partes?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">De forma geral, a distribuidora deve observar os dispositivos relacionados \u00e0 an\u00e1lise (estudos e projeto), previstos nos arts. 72 e seguintes da REN 1000\/2021.<br>Demais condi\u00e7\u00f5es devem ser negociadas entre as partes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='769' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-073' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 73\">\n\t\t\tArt. 73\t\t\t <span>(7)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1244-pUpOYavF6b' data-post_id='1244'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 73 &#8211; O artigo 73 da nova REN 1000\/2021 disp\u00f5e que: Art. 73. A distribuidora deve, se necess\u00e1rio, realizar estudos para: I &#8211; avalia\u00e7\u00e3o do grau de perturba\u00e7\u00e3o das instala\u00e7\u00f5es do consumidor e demais usu\u00e1rios em seu sistema de distribui\u00e7\u00e3o; II &#8211; avalia\u00e7\u00e3o dos impactos sist\u00eamicos da conex\u00e3o; Para o item I, que os estudos de transit\u00f3rios eletromec\u00e2nicos, transit\u00f3rios eletromagn\u00e9ticos ou qualidade de energia el\u00e9trica, por exemplo, podem ser utilizados para avaliar perturba\u00e7\u00f5es no sistema de distribui\u00e7\u00e3o. Para o item II, o impacto sist\u00eamico deve ser identificado atrav\u00e9s dos estudos de regime permanente tais como fluxo de pot\u00eancia e curto-circuito. Entendendo-se por impacto sist\u00eamico, o impacto das instala\u00e7\u00f5es do consumidor ou usu\u00e1rio no sistema de distribui\u00e7\u00e3o e na Rede B\u00e1sica e destas instala\u00e7\u00f5es no ponto de conex\u00e3o dos acessantes. O exposto acima \u00e9 uma interpreta\u00e7\u00e3o poss\u00edvel dos conceitos de grau de perturba\u00e7\u00e3o e de impactos sist\u00eamicos da conex\u00e3o, mas n\u00e3o restrita do artigo, raz\u00e3o pela qual as Distribuidoras solicitam \u00e0 ANEEL seu entendimento sobre os conceitos citados.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>ABRADEE<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A REN 1000\/2021 consolidou as disposi\u00e7\u00f5es relacionadas a estudos presentes nas vers\u00f5es anteriores dos M\u00f3dulos 3 e 8 do PRODIST e na REN 414\/2010, conforme transcrito a seguir:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>M\u00f3dulo 3:<br><\/em><\/strong>[<em>\u2026]<br>3.1.4. [\u2026] b) a distribuidora acessada deve:<br>i. realizar os estudos necess\u00e1rios para definir a alternativa de conex\u00e3o da central geradora ao sistema el\u00e9trico de acordo com o crit\u00e9rio de m\u00ednimo custo global;<br>[\u2026]<br>3.3.3 Estudos devem ser realizados para se avaliar o impacto dessas manobras nos padr\u00f5es de desempenho do sistema de distribui\u00e7\u00e3o, sempre que necess\u00e1rio, ficando o acessante respons\u00e1vel pelas medidas mitigadoras que se fizerem pertinentes.<br>[\u2026]<br>4.2.3 <strong>A acessada deve realizar estudo e an\u00e1lise para avaliar o grau de perturba\u00e7\u00e3o em seu sistema de distribui\u00e7\u00e3o <\/strong>pela presen\u00e7a de carga que a provoque, bem como do impacto de manobras de bancos de capacitores do acessante, indicando ao acessante a necessidade da instala\u00e7\u00e3o de equipamentos de corre\u00e7\u00e3o ou implementa\u00e7\u00e3o de a\u00e7\u00f5es de mitiga\u00e7\u00e3o.<\/em><br><em>[\u2026]<br>4.4 No procedimento para formaliza\u00e7\u00e3o da solicita\u00e7\u00e3o de acesso e posterior elabora\u00e7\u00e3o do parecer de acesso devem ser observadas as seguintes responsabilidades:<br>[\u2026]<br>b) a distribuidora acessada deve:<br>i. realizar os estudos necess\u00e1rios para definir a alternativa de conex\u00e3o do acessante ao sistema el\u00e9trico de acordo com o crit\u00e9rio de m\u00ednimo custo global, observando garantias provenientes de etapa anterior, conforme item 3.1;<br>ii. <strong>realizar os estudos de car\u00e1ter sist\u00eamico sob sua responsabilidade de modo a avaliar o impacto da solicita\u00e7\u00e3o de acesso sobre o desempenho do sistema el\u00e9trico<\/strong>;<br>iii. <strong>seguir suas responsabilidades em rela\u00e7\u00e3o aos estudos espec\u00edficos de qualidade da energia el\u00e9trica para fins de acesso<\/strong> ao sistema de distribui\u00e7\u00e3o dispostas no M\u00f3dulo 8 do PRODIST;<br>iv. verificar a necessidade de solicitar ao ONS ou a outras distribuidoras parecer t\u00e9cnico acerca de impactos do acesso sobre o sistema de transmiss\u00e3o ou de distribui\u00e7\u00e3o, respectivamente;<br>v. <strong>disponibilizar ao acessante, quando solicitada, os estudos que serviram de base para a defini\u00e7\u00e3o da alternativa de conex\u00e3o do acessante<\/strong>; e<\/em><br><em>vi. reunir as demais informa\u00e7\u00f5es a serem apresentadas ao acessante no parecer de acesso. [\u2026]<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><strong>M\u00f3dulo 8:<br><\/strong>11.1 Os <strong>estudos espec\u00edficos de qualidade da energia el\u00e9trica dever\u00e3o avaliar o potencial impacto da conex\u00e3o e opera\u00e7\u00e3o do acessante<\/strong>;<\/em><br>[\u2026]<br>11.2 As conclus\u00f5es dos estudos e\/ou recomenda\u00e7\u00f5es dever\u00e3o constar no parecer de acesso.<br><br><strong><em>REN 414\/2010<br><\/em><\/strong><em>Art. 32. A distribuidora tem o prazo de 30 (trinta) dias, contados da data da solicita\u00e7\u00e3o de que trata o art. 27, <strong>para elaborar os estudos<\/strong>, or\u00e7amentos, projetos e informar ao interessado, por escrito, quando: [\u2026]<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/05\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=estudos\">ESTUDOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1244' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1250-ipWR7JeTKL' data-post_id='1250'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 73 &#8211; Sobre a responsabilidade dos estudos el\u00e9tricos no processo de acesso, prop\u00f5e-se que antes da efetiva\u00e7\u00e3o da conex\u00e3o do acessante, caso haja altera\u00e7\u00e3o nos dados e par\u00e2metros de suas instala\u00e7\u00f5es o acessante dever\u00e1 realizar a revis\u00e3o dos estudos el\u00e9tricos com os modelos utilizados revistos para se adequarem as instala\u00e7\u00f5es reais, encaminhando os resultados, os modelos, dados e documentos que validem os mesmos para que a Distribuidora tome as medidas cab\u00edveis.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>ABRADEE<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A elabora\u00e7\u00e3o dos estudos pela distribuidora foi tratada no Relat\u00f3rio de An\u00e1lise de Impacto Regulat\u00f3rio \u2013 AIR da CP 18\/2021.<br>Ademais, \u00e9 obriga\u00e7\u00e3o do consumidor e demais usu\u00e1rios manter atualizadas as informa\u00e7\u00f5es de carga\/gera\u00e7\u00e3o na distribuidora, inclusive antes da conex\u00e3o, podendo ser responsabilizado no caso de provocar dist\u00farbios ou danos ao sistema el\u00e9trico de distribui\u00e7\u00e3o ou \u00e0s instala\u00e7\u00f5es e equipamentos el\u00e9tricos de outros usu\u00e1rios.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/05\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=estudos\">ESTUDOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1250' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1247-M4aCOzKKGt' data-post_id='1247'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 73 &#8211; Sobre a responsabilidade dos estudos el\u00e9tricos no processo de acesso, prop\u00f5e-se que ap\u00f3s a conex\u00e3o dos usu\u00e1rios ou unidades consumidoras, quando os acessantes j\u00e1 possu\u00edrem os dados e par\u00e2metros concretos de suas instala\u00e7\u00f5es, a distribuidora realize uma campanha de medi\u00e7\u00e3o p\u00f3s energiza\u00e7\u00e3o, para fins de avalia\u00e7\u00e3o dos impactos.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">A distribuidora pode realizar \u201ccampanha de medi\u00e7\u00e3o\u201d p\u00f3s energiza\u00e7\u00e3o.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/05\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=estudos\">ESTUDOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1247' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1248-kQfA3i1A4Z' data-post_id='1248'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 73 &#8211; Sobre a responsabilidade dos estudos el\u00e9tricos no processo de acesso, prop\u00f5e-se que ap\u00f3s o estudo comparativo das medi\u00e7\u00f5es de qualidade antes e ap\u00f3s a conex\u00e3o, caso se concretize as perturba\u00e7\u00f5es nos indicadores de qualidade, ser\u00e1 solicitado ao acessante a instala\u00e7\u00e3o de equipamentos que resolvam\/mitiguem as perturba\u00e7\u00f5es.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>ABRADEE<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Assunto regulado no art. 44 da REN 1000\/2021. A distribuidora deve comprovar que os dist\u00farbios e\/ou danos foram provocados pelas instala\u00e7\u00f5es do consumidor ou dos demais usu\u00e1rios.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/05\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=estudos\">ESTUDOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1248' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1249-6dQaUopHse' data-post_id='1249'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 73 &#8211; Sobre a responsabilidade dos estudos el\u00e9tricos no processo de acesso, prop\u00f5e-se que estudos de transit\u00f3rios ser\u00e3o de responsabilidade do acessante, pois seus resultados s\u00e3o sens\u00edveis aos par\u00e2metros de equipamentos pertencentes \u00e0s instala\u00e7\u00f5es do acessante, sobre os quais a Distribuidora n\u00e3o tem gest\u00e3o na escolha, aquisi\u00e7\u00e3o ou projeto financeiro e que devem ser instalados pelo pr\u00f3prio acessante conforme inciso XI do artigo 69.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>ABRADEE<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 69, XI prev\u00ea expressamente que os estudos devem ser realizados pela distribuidora. A elabora\u00e7\u00e3o dos estudos pela distribuidora foi tratada no Relat\u00f3rio de An\u00e1lise de Impacto Regulat\u00f3rio \u2013 AIR da CP 18\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/05\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=estudos\">ESTUDOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1249' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1246-7phcn0pEqz' data-post_id='1246'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 73 &#8211; Sobre a responsabilidade dos estudos el\u00e9tricos no processo de acesso, prop\u00f5e-se que na etapa de emiss\u00e3o dos or\u00e7amentos a distribuidora realize uma campanha de medi\u00e7\u00e3o de qualidade de energia el\u00e9trica previamente a entrada dos usu\u00e1rios ou unidades consumidoras.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>ABRADEE<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A distribuidora pode realizar a \u201ccampanha de medi\u00e7\u00e3o de qualidade de energia el\u00e9trica\u201d, mas deve observar os prazos regulados para emiss\u00e3o dos or\u00e7amentos. A realiza\u00e7\u00e3o da campanha n\u00e3o exime a responsabilidade da distribuidora de cumprir os demais comandos regulat\u00f3rios relacionados aos estudos e elabora\u00e7\u00e3o de projetos com vistas \u00e0 emiss\u00e3o do or\u00e7amento.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/05\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=estudos\">ESTUDOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1246' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1245-W0JBETAGQf' data-post_id='1245'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 73 &#8211; Sobre a responsabilidade dos estudos el\u00e9tricos no processo de acesso, prop\u00f5e-se que os estudos de qualidade de energia el\u00e9trica sejam de responsabilidade dos acessantes ap\u00f3s a indica\u00e7\u00e3o da necessidade dos mesmos pela Distribuidora a fim de que n\u00e3o seja atribu\u00edda a Distribuidora eventuais responsabilidades.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>ABRADEE<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A elabora\u00e7\u00e3o dos estudos pela distribuidora foi tratada no Relat\u00f3rio de An\u00e1lise de Impacto Regulat\u00f3rio \u2013 AIR da CP 18\/2021. Necessidade de adequa\u00e7\u00e3o da regula\u00e7\u00e3o \u00e0 Lei n\u00ba 13.874\/2019 e \u00e0 Instru\u00e7\u00e3o Normativa SEAE n\u00ba 97\/2020. Conforme Contrato de Concess\u00e3o, a responsabilidade de realizar estudos, planejar e executar obras para atendimento do mercado s\u00e3o inerentes \u00e0 pr\u00f3pria presta\u00e7\u00e3o do servi\u00e7o p\u00fablico de distribui\u00e7\u00e3o de energia el\u00e9trica.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/05\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=estudos\">ESTUDOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1245' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-082' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 82\">\n\t\t\tArt. 82\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-930-vAcKRE704O' data-post_id='930'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 67 \/ 69 \/ 82 \/ 89 \/ 94 &#8211; A REN 1000\/21 estabelece no art. 68 que o usu\u00e1rio poder\u00e1 indicar um n\u00edvel de tens\u00e3o de interesse. Por\u00e9m, caso n\u00e3o houver viabilidade na conex\u00e3o, a distribuidora deve indicar a alternativa vi\u00e1vel e de m\u00ednimo custo global, conforme art. 82.<br>Questionamos qual seria o procedimento a ser adotado, caso seja necess\u00e1ria a adequa\u00e7\u00e3o de alguma informa\u00e7\u00e3o encaminhada pelo Usu\u00e1rio na solicita\u00e7\u00e3o do acesso, a exemplo do projeto das instala\u00e7\u00f5es de entrada.<br>Nestes casos:<br>i. A distribuidora poder\u00e1 indeferir o pedido de acesso informando a inviabilidade na tens\u00e3o informada pelo usu\u00e1rio e solicitar que o mesmo ingresse com o acesso novamente na tens\u00e3o indicada como tecnicamente vi\u00e1vel?<br>ii. A distribuidora poder\u00e1 suspender o prazo para solicitar a corre\u00e7\u00e3o ou adequa\u00e7\u00e3o nos documentos que for necess\u00e1rio ou projeto das instala\u00e7\u00f5es de entrada?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou?<strong> <\/strong>ENEL<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">i. Como regra geral a solicita\u00e7\u00e3o n\u00e3o pode ser indeferida. Conforme art. 69, o or\u00e7amento pr\u00e9vio deve apresentar, dentre outras informa\u00e7\u00f5es, as alternativas avaliadas para conex\u00e3o e as estimativas de custos e justificativas, al\u00e9m da rela\u00e7\u00e3o das obras e instala\u00e7\u00f5es de responsabilidade do consumidor e demais usu\u00e1rios para a conex\u00e3o e a informa\u00e7\u00e3o se h\u00e1 necessidade de aprova\u00e7\u00e3o de projeto dessas instala\u00e7\u00f5es.<br>Assim, caso seja necess\u00e1rio o usu\u00e1rio dever\u00e1 apresentar um novo projeto para aprova\u00e7\u00e3o.<br>Importe observar que o art. 67, X estabelece que a apresenta\u00e7\u00e3o de projeto aprovado das instala\u00e7\u00f5es de entrada de energia no pedido de or\u00e7amento pr\u00e9vio somente deve ser exigida caso tal projeto n\u00e3o dependa da defini\u00e7\u00e3o do ponto de conex\u00e3o.<br>O art. 94, \u00a72\u00ba tamb\u00e9m estabelece que a vistoria pode ser reprovada em caso de n\u00e3o aprova\u00e7\u00e3o do projeto.<br>Excepcionalmente, caso o projeto aprovado seja necess\u00e1rio para a elabora\u00e7\u00e3o do or\u00e7amento pr\u00e9vio (art. 67, X), avalia-se que pode ser solicitado ao usu\u00e1rio que aprove o projeto considerando a alternativa j\u00e1 avaliada pela distribuidora e reapresente ou complemente o pedido de or\u00e7amento pr\u00e9vio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ii. No caso citado, como regra n\u00e3o. O usu\u00e1rio deve, no or\u00e7amento pr\u00e9vio, receber a informa\u00e7\u00e3o de que ser\u00e1 necess\u00e1rio aprovar novamente o projeto considerando a alternativa de conex\u00e3o avaliada pela distribuidora, mas as demais etapas devem\/podem continuar. Pode ocorrer a reprova\u00e7\u00e3o na vistoria, conforme resposta anterior.<br>A suspens\u00e3o somente pode ser realizada se as informa\u00e7\u00f5es pendentes do consumidor inviabilizarem a execu\u00e7\u00e3o das obras pela distribuidora (art. 89, I)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='930' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-083' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 83\">\n\t\t\tArt. 83\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-737-buNjbOEnB8' data-post_id='737'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 83 &#8211; O prazo disposto no par\u00e1grafo 1\u00b0 do art.83 da REN 1.000\/2021, \u00e9 discricion\u00e1rio, n\u00e3o podendo ser inferior a 10 dias?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, o prazo do art. 83, \u00a71\u00ba \u00e9 discricion\u00e1rio e n\u00e3o pode ser inferior a 10 dias \u00fateis. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='737' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-086' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 86\">\n\t\t\tArt. 86\t\t\t <span>(4)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-739-0XJCRslh8t' data-post_id='739'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 50 \/ 51 \/ 86 &#8211; No artigo 086 \u00e9 citado que, caso o cliente opte por alterar o projeto disponibilizado pela distribuidora, deve submet\u00ea-lo a aprova\u00e7\u00e3o. Neste caso, qual o prazo para aprova\u00e7\u00e3o do projeto, seria o prazo do artigo 51? Pois, o artigo 50 trata apenas do projeto de entrada de energia e das obras de responsabilidade do interessado.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Os prazos e condi\u00e7\u00f5es para aprova\u00e7\u00e3o do projeto s\u00e3o os do art. 50 e seguintes. A reda\u00e7\u00e3o do art. 86, \u00a72\u00ba, I, \u201ca\u201d foi retificada para maior clareza:<br><em>Art. 86, \u00a72\u00ba, I [\u2026] a) o projeto elaborado no or\u00e7amento pr\u00e9vio, informando que eventual altera\u00e7\u00e3o deve ser submetida \u00e0 aprova\u00e7\u00e3o da distribuidora, <strong>conforme prazos e condi\u00e7\u00f5es dispostos no art. 50 e seguintes<\/strong>;<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=projetos\">PROJETOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='739' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-776-ZEh1Utz0Qw' data-post_id='776'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 86 &#8211; No artigo 86 consta que:<br>&#8220;\u00a7 3\u00ba A distribuidora deve formalizar a op\u00e7\u00e3o do consumidor e demais usu\u00e1rios pela antecipa\u00e7\u00e3o das obras por meio de um contrato que, al\u00e9m das cl\u00e1usulas essenciais, detalhe as condi\u00e7\u00f5es e valores da restitui\u00e7\u00e3o.&#8221;<br>D\u00favida: Este contrato necessariamente precisa ser assinado entre as partes, ou pode ser um termo semelhante ao contrato de ades\u00e3o do grupo B, que n\u00e3o precisa de assinatura?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> NEOENERGIA<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Tem que ser assinado. A reda\u00e7\u00e3o do art.86, \u00a73\u00ba foi retificada para tornar o texto mais claro.<br><em>Art. 86. [\u2026] \u00a7 3\u00ba A distribuidora deve formalizar a op\u00e7\u00e3o do consumidor e demais usu\u00e1rios pela antecipa\u00e7\u00e3o das obras por meio <strong>da assinatura<\/strong> de um contrato que, al\u00e9m das cl\u00e1usulas essenciais, detalhe as condi\u00e7\u00f5es e valores da restitui\u00e7\u00e3o<\/em>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=antecipacao-de-obra\">ANTECIPA\u00c7\u00c3O DE OBRA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=contratos\">CONTRATOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=licencas\">LICEN\u00c7AS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='776' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-932-KjvYXvzMj1' data-post_id='932'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 86 \/ 87 &#8211; Nas minutas propostas na 1\u00aa e 2\u00aa fase da CP 18\/2021, havia a necessidade de informar ao usu\u00e1rio quais as licen\u00e7as e autoriza\u00e7\u00f5es seriam de sua responsabilidade em casos de antecipa\u00e7\u00e3o da obra. Entretanto na minuta final da REN 1000\/21 o art. 86, , \u00a7 2\u00ba, III estabelece que a distribuidora dever\u00e1 informar que as licen\u00e7as, autoriza\u00e7\u00f5es, desapropria\u00e7\u00f5es e institui\u00e7\u00f5es de servid\u00e3o administrativa ser\u00e3o de responsabilidade da distribuidora. Recentemente, a SRD j\u00e1 orientou as distribuidora atrav\u00e9s da ABRADEE que o projeto aprovado pela distribuidora passa a ser refer\u00eancia para o usu\u00e1rio. Ou seja, entendemos que a distribuidora dever\u00e1 providenciar todas as licen\u00e7as citadas no art. 86, , \u00a7 2\u00ba, III. Entretanto, conforme contribui\u00e7\u00e3o da Enel na 1\u00aa fase da CP, ap\u00f3s a disponibiliza\u00e7\u00e3o do projeto ao usu\u00e1rio, pode surgir necessidade de obten\u00e7\u00e3o de novos licenciamentos ou autoriza\u00e7\u00f5es. Nesses casos entendemos que a responsabilidade ser\u00e1 do usu\u00e1rio. Esse entendimento est\u00e1 correto?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou?<strong> <\/strong>ENEL<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o. Conforme art. 86, \u00a72\u00ba, III e art. 87, nas obras de responsabilidade da distribuidora, inclusive as que forem antecipadas, \u00e9 a distribuidora que deve obter as licen\u00e7as, autoriza\u00e7\u00f5es ou aprova\u00e7\u00f5es da autoridade competente, al\u00e9m de adotar provid\u00eancias necess\u00e1rias para desapropria\u00e7\u00e3o ou institui\u00e7\u00e3o de servid\u00e3o administrativa necess\u00e1rias para execu\u00e7\u00e3o das obras de sua responsabilidade.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=antecipacao-de-obra\">ANTECIPA\u00c7\u00c3O DE OBRA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=licencas\">LICEN\u00c7AS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='932' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-775-2bhkQ5pUTj' data-post_id='775'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 86 \/ 87 &#8211; No artigo 86 consta que:<br>&#8220;\u00a7 2\u00ba No caso de op\u00e7\u00e3o pela execu\u00e7\u00e3o da obra, a distribuidora deve adotar as seguintes provid\u00eancias no prazo de at\u00e9 10 (dez) dias \u00fateis, contados da informa\u00e7\u00e3o do \u00a71\u00ba:<br>III &#8211; informar que as licen\u00e7as, autoriza\u00e7\u00f5es, desapropria\u00e7\u00f5es e institui\u00e7\u00f5es de servid\u00e3o administrativa ser\u00e3o de responsabilidade da distribuidora, conforme art. 87;&#8221;<br>D\u00favida: Quando o cliente optar por apresentar o projeto ao inv\u00e9s de usar o projeto elaborado pela distribuidora, as licen\u00e7as, autoriza\u00e7\u00f5es, desapropria\u00e7\u00f5es e institui\u00e7\u00f5es de servid\u00e3o administrativa tamb\u00e9m ser\u00e3o de responsabilidade da distribuidora?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. O projeto aprovado pela distribuidora passa a ser a refer\u00eancia para a obra de responsabilidade da distribuidora. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=antecipacao-de-obra\">ANTECIPA\u00c7\u00c3O DE OBRA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=licencas\">LICEN\u00c7AS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='775' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-087' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 87\">\n\t\t\tArt. 87\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-932-HaDK9VEstB' data-post_id='932'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 86 \/ 87 &#8211; Nas minutas propostas na 1\u00aa e 2\u00aa fase da CP 18\/2021, havia a necessidade de informar ao usu\u00e1rio quais as licen\u00e7as e autoriza\u00e7\u00f5es seriam de sua responsabilidade em casos de antecipa\u00e7\u00e3o da obra. Entretanto na minuta final da REN 1000\/21 o art. 86, , \u00a7 2\u00ba, III estabelece que a distribuidora dever\u00e1 informar que as licen\u00e7as, autoriza\u00e7\u00f5es, desapropria\u00e7\u00f5es e institui\u00e7\u00f5es de servid\u00e3o administrativa ser\u00e3o de responsabilidade da distribuidora. Recentemente, a SRD j\u00e1 orientou as distribuidora atrav\u00e9s da ABRADEE que o projeto aprovado pela distribuidora passa a ser refer\u00eancia para o usu\u00e1rio. Ou seja, entendemos que a distribuidora dever\u00e1 providenciar todas as licen\u00e7as citadas no art. 86, , \u00a7 2\u00ba, III. Entretanto, conforme contribui\u00e7\u00e3o da Enel na 1\u00aa fase da CP, ap\u00f3s a disponibiliza\u00e7\u00e3o do projeto ao usu\u00e1rio, pode surgir necessidade de obten\u00e7\u00e3o de novos licenciamentos ou autoriza\u00e7\u00f5es. Nesses casos entendemos que a responsabilidade ser\u00e1 do usu\u00e1rio. Esse entendimento est\u00e1 correto?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou?<strong> <\/strong>ENEL<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o. Conforme art. 86, \u00a72\u00ba, III e art. 87, nas obras de responsabilidade da distribuidora, inclusive as que forem antecipadas, \u00e9 a distribuidora que deve obter as licen\u00e7as, autoriza\u00e7\u00f5es ou aprova\u00e7\u00f5es da autoridade competente, al\u00e9m de adotar provid\u00eancias necess\u00e1rias para desapropria\u00e7\u00e3o ou institui\u00e7\u00e3o de servid\u00e3o administrativa necess\u00e1rias para execu\u00e7\u00e3o das obras de sua responsabilidade.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=antecipacao-de-obra\">ANTECIPA\u00c7\u00c3O DE OBRA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=licencas\">LICEN\u00c7AS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='932' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-775-lNeGVxzLex' data-post_id='775'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 86 \/ 87 &#8211; No artigo 86 consta que:<br>&#8220;\u00a7 2\u00ba No caso de op\u00e7\u00e3o pela execu\u00e7\u00e3o da obra, a distribuidora deve adotar as seguintes provid\u00eancias no prazo de at\u00e9 10 (dez) dias \u00fateis, contados da informa\u00e7\u00e3o do \u00a71\u00ba:<br>III &#8211; informar que as licen\u00e7as, autoriza\u00e7\u00f5es, desapropria\u00e7\u00f5es e institui\u00e7\u00f5es de servid\u00e3o administrativa ser\u00e3o de responsabilidade da distribuidora, conforme art. 87;&#8221;<br>D\u00favida: Quando o cliente optar por apresentar o projeto ao inv\u00e9s de usar o projeto elaborado pela distribuidora, as licen\u00e7as, autoriza\u00e7\u00f5es, desapropria\u00e7\u00f5es e institui\u00e7\u00f5es de servid\u00e3o administrativa tamb\u00e9m ser\u00e3o de responsabilidade da distribuidora?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. O projeto aprovado pela distribuidora passa a ser a refer\u00eancia para a obra de responsabilidade da distribuidora. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=antecipacao-de-obra\">ANTECIPA\u00c7\u00c3O DE OBRA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=licencas\">LICEN\u00c7AS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='775' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-088' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 88\">\n\t\t\tArt. 88\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-764-uyq5h8q7fo' data-post_id='764'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 88 &#8211; No caso de realiza\u00e7\u00e3o de obras para atendimento de consumidores localizados em regi\u00f5es isoladas, onde a alternativa seria atend\u00ea-los por meio de sistemas isolados, o prazo para execu\u00e7\u00e3o da obra deve ser considerado conforme \u00a7 1\u00ba do art. 88 da REN 1000\/21?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. Nesse caso o prazo deve ser o cronograma elaborado pela distribuidora. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=obras\">OBRAS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='764' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-089' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 89\">\n\t\t\tArt. 89\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-930-WageJp3KcJ' data-post_id='930'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 67 \/ 69 \/ 82 \/ 89 \/ 94 &#8211; A REN 1000\/21 estabelece no art. 68 que o usu\u00e1rio poder\u00e1 indicar um n\u00edvel de tens\u00e3o de interesse. Por\u00e9m, caso n\u00e3o houver viabilidade na conex\u00e3o, a distribuidora deve indicar a alternativa vi\u00e1vel e de m\u00ednimo custo global, conforme art. 82.<br>Questionamos qual seria o procedimento a ser adotado, caso seja necess\u00e1ria a adequa\u00e7\u00e3o de alguma informa\u00e7\u00e3o encaminhada pelo Usu\u00e1rio na solicita\u00e7\u00e3o do acesso, a exemplo do projeto das instala\u00e7\u00f5es de entrada.<br>Nestes casos:<br>i. A distribuidora poder\u00e1 indeferir o pedido de acesso informando a inviabilidade na tens\u00e3o informada pelo usu\u00e1rio e solicitar que o mesmo ingresse com o acesso novamente na tens\u00e3o indicada como tecnicamente vi\u00e1vel?<br>ii. A distribuidora poder\u00e1 suspender o prazo para solicitar a corre\u00e7\u00e3o ou adequa\u00e7\u00e3o nos documentos que for necess\u00e1rio ou projeto das instala\u00e7\u00f5es de entrada?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou?<strong> <\/strong>ENEL<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">i. Como regra geral a solicita\u00e7\u00e3o n\u00e3o pode ser indeferida. Conforme art. 69, o or\u00e7amento pr\u00e9vio deve apresentar, dentre outras informa\u00e7\u00f5es, as alternativas avaliadas para conex\u00e3o e as estimativas de custos e justificativas, al\u00e9m da rela\u00e7\u00e3o das obras e instala\u00e7\u00f5es de responsabilidade do consumidor e demais usu\u00e1rios para a conex\u00e3o e a informa\u00e7\u00e3o se h\u00e1 necessidade de aprova\u00e7\u00e3o de projeto dessas instala\u00e7\u00f5es.<br>Assim, caso seja necess\u00e1rio o usu\u00e1rio dever\u00e1 apresentar um novo projeto para aprova\u00e7\u00e3o.<br>Importe observar que o art. 67, X estabelece que a apresenta\u00e7\u00e3o de projeto aprovado das instala\u00e7\u00f5es de entrada de energia no pedido de or\u00e7amento pr\u00e9vio somente deve ser exigida caso tal projeto n\u00e3o dependa da defini\u00e7\u00e3o do ponto de conex\u00e3o.<br>O art. 94, \u00a72\u00ba tamb\u00e9m estabelece que a vistoria pode ser reprovada em caso de n\u00e3o aprova\u00e7\u00e3o do projeto.<br>Excepcionalmente, caso o projeto aprovado seja necess\u00e1rio para a elabora\u00e7\u00e3o do or\u00e7amento pr\u00e9vio (art. 67, X), avalia-se que pode ser solicitado ao usu\u00e1rio que aprove o projeto considerando a alternativa j\u00e1 avaliada pela distribuidora e reapresente ou complemente o pedido de or\u00e7amento pr\u00e9vio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ii. No caso citado, como regra n\u00e3o. O usu\u00e1rio deve, no or\u00e7amento pr\u00e9vio, receber a informa\u00e7\u00e3o de que ser\u00e1 necess\u00e1rio aprovar novamente o projeto considerando a alternativa de conex\u00e3o avaliada pela distribuidora, mas as demais etapas devem\/podem continuar. Pode ocorrer a reprova\u00e7\u00e3o na vistoria, conforme resposta anterior.<br>A suspens\u00e3o somente pode ser realizada se as informa\u00e7\u00f5es pendentes do consumidor inviabilizarem a execu\u00e7\u00e3o das obras pela distribuidora (art. 89, I)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='930' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-090' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 90\">\n\t\t\tArt. 90\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1177-D2jM5NCroJ' data-post_id='1177'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 90 &#8211; Para conex\u00e3o de unidades consumidoras do Grupo A em at\u00e9 45 dias, na 1\u00aa fase da CP 18 a ANEEL aceitou a sugest\u00e3o de inclus\u00e3o do inciso V \u201cn\u00e3o possuir gera\u00e7\u00e3o na unidade consumidora\u201d, mas n\u00e3o constou no texto final. Este requisito pode ser considerado nas restri\u00e7\u00f5es para enquadramento neste dispositivo?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o. A Lei n\u00ba 14.195\/2021 trata de unidades consumidoras, mas n\u00e3o restringe a aplica\u00e7\u00e3o quando existir gera\u00e7\u00e3o nessas unidades.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1177' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-091' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 91\">\n\t\t\tArt. 91\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-738-uH8IFKjLPB' data-post_id='738'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 64 \/ 91- No processo de conex\u00e3o, ao realizar a leitura dos artigos 91 e 64 n\u00e3o fica claro qual o procedimento deve ser adotado quando da solicita\u00e7\u00e3o de conex\u00e3o sem obras na rede de energia, visto que em muitos casos a identifica\u00e7\u00e3o da necessidade da obra ocorre apenas durante a vistoria de campo. Do que se trata a an\u00e1lise da distribuidora que define pela n\u00e3o necessidade de obra, conforme artigo 91 par\u00e1grafo \u00fanico Inciso I? Existe algum prazo para essa an\u00e1lise?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Os procedimentos de an\u00e1lise (estudos e projeto) s\u00e3o os dispostos nos arts. 70 a 78 da REN 1000\/2021.<br>Os prazos m\u00e1ximos para an\u00e1lise no caso de conex\u00e3o sem obras, incluindo a ida a campo, se necess\u00e1ria, s\u00e3o os previstos no art. 64, I e III, de 15 dias e de 45 dias, a depender do tipo de conex\u00e3o.<br>A reda\u00e7\u00e3o do art. 64, \u00a71\u00ba, II foi retificada para tornar o texto mais claro:<br><br><em>Art. 64 [\u2026], \u00a71\u00ba [\u2026] II &#8211; n\u00e3o houver necessidade de obras de responsabilidade da distribuidora para a conex\u00e3o ou para o atendimento do aumento da pot\u00eancia demandada ou eleva\u00e7\u00e3o da pot\u00eancia injetada no sistema de distribui\u00e7\u00e3o, devendo ser adotadas, <strong>dentro dos prazos dispostos nos incisos I ou III do caput, conforme o tipo de conex\u00e3o<\/strong>, as seguintes provid\u00eancias:<\/em><br><br>No caso de atendimento em tens\u00e3o at\u00e9 2,3 kV e apenas com ramal de conex\u00e3o (art. 64, \u00a71\u00ba, I), aplica-se o mesmo prazo de an\u00e1lise de at\u00e9 15 dias do inciso I do caput, com a diferen\u00e7a de que n\u00e3o h\u00e1 necessidade de informa\u00e7\u00e3o ao consumidor, e a distribuidora deve cumprir de imediato a etapa da vistoria e instala\u00e7\u00e3o de medi\u00e7\u00e3o prevista no art. 91.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='738' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-928-n8Y4Tiw2ve' data-post_id='928'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 91 \/ 624 &#8211; \u00c9 comum que, na constru\u00e7\u00e3o de edif\u00edcios, os respons\u00e1veis solicitem vistorias de seus padr\u00f5es, com o intuito de identificar pend\u00eancias e entregar o im\u00f3vel pronto para os futuros habitantes do edif\u00edcio, de forma que, quando as solicita\u00e7\u00f5es forem feitas, falte apenas a instala\u00e7\u00e3o da medi\u00e7\u00e3o. Considerando a unifica\u00e7\u00e3o dos servi\u00e7os de vistoria e liga\u00e7\u00e3o disposta na REN 1000, essa pr\u00e1tica ainda \u00e9 permitida? Caso positivo, deve-se considerar o prazo de vistoria conforme disposto no artigo 91?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>CEMIG<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 31 da REN 414\/2010 j\u00e1 previa expressamente que a liga\u00e7\u00e3o deveria ser realizada automaticamente a partir da aprova\u00e7\u00e3o da vistoria. Esse conceito foi mantido na REN 1000\/2021, apenas com a unifica\u00e7\u00e3o das etapas de vistoria e de instala\u00e7\u00e3o do medidor, conforme art. 91.<br>Ademais, assim como na REN 414\/2010, a REN 1000\/2021 prev\u00ea no art. 91 a realiza\u00e7\u00e3o da vistoria e instala\u00e7\u00e3o de medi\u00e7\u00e3o dentro do processo de conex\u00e3o, dispondo, inclusive, que a primeira vistoria n\u00e3o pode ser cobrada. Para o Grupo A o contrato j\u00e1 estar\u00e1 assinado na vistoria.<br>Uma possibilidade \u00e9 a de caracterizar essa vistoria do padr\u00e3o do edif\u00edcio como uma vistoria especial, ou seja, feita por solicita\u00e7\u00e3o do construtor e n\u00e3o relacionada ao processo normal de conex\u00e3o. Nesse caso, a vistoria pode ser cobrada pela distribuidora, conforme art. 624, \u00a73\u00ba (\u201cdemais vistorias\u201d). Quando do pedido de conex\u00e3o do futuro morador, a distribuidora seria obrigada a realizar a primeira vistoria (sem cobran\u00e7a) e a instala\u00e7\u00e3o da medi\u00e7\u00e3o.<br>Tamb\u00e9m pode ser realizado o processo de conex\u00e3o completo (vistoria e instala\u00e7\u00e3o da medi\u00e7\u00e3o) e o pedido de encerramento contratual ao final.<br>De todo o modo, esclarecemos que s\u00e3o op\u00e7\u00f5es que cabem ao respons\u00e1vel pela constru\u00e7\u00e3o, competindo \u00e0 distribuidora apenas o devido esclarecimento.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atividades-acessorias\">ATIVIDADES ACESS\u00d3RIAS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vistoria\">VISTORIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='928' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-094' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 94\">\n\t\t\tArt. 94\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-930-NoW9aWSMF2' data-post_id='930'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 67 \/ 69 \/ 82 \/ 89 \/ 94 &#8211; A REN 1000\/21 estabelece no art. 68 que o usu\u00e1rio poder\u00e1 indicar um n\u00edvel de tens\u00e3o de interesse. Por\u00e9m, caso n\u00e3o houver viabilidade na conex\u00e3o, a distribuidora deve indicar a alternativa vi\u00e1vel e de m\u00ednimo custo global, conforme art. 82.<br>Questionamos qual seria o procedimento a ser adotado, caso seja necess\u00e1ria a adequa\u00e7\u00e3o de alguma informa\u00e7\u00e3o encaminhada pelo Usu\u00e1rio na solicita\u00e7\u00e3o do acesso, a exemplo do projeto das instala\u00e7\u00f5es de entrada.<br>Nestes casos:<br>i. A distribuidora poder\u00e1 indeferir o pedido de acesso informando a inviabilidade na tens\u00e3o informada pelo usu\u00e1rio e solicitar que o mesmo ingresse com o acesso novamente na tens\u00e3o indicada como tecnicamente vi\u00e1vel?<br>ii. A distribuidora poder\u00e1 suspender o prazo para solicitar a corre\u00e7\u00e3o ou adequa\u00e7\u00e3o nos documentos que for necess\u00e1rio ou projeto das instala\u00e7\u00f5es de entrada?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou?<strong> <\/strong>ENEL<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">i. Como regra geral a solicita\u00e7\u00e3o n\u00e3o pode ser indeferida. Conforme art. 69, o or\u00e7amento pr\u00e9vio deve apresentar, dentre outras informa\u00e7\u00f5es, as alternativas avaliadas para conex\u00e3o e as estimativas de custos e justificativas, al\u00e9m da rela\u00e7\u00e3o das obras e instala\u00e7\u00f5es de responsabilidade do consumidor e demais usu\u00e1rios para a conex\u00e3o e a informa\u00e7\u00e3o se h\u00e1 necessidade de aprova\u00e7\u00e3o de projeto dessas instala\u00e7\u00f5es.<br>Assim, caso seja necess\u00e1rio o usu\u00e1rio dever\u00e1 apresentar um novo projeto para aprova\u00e7\u00e3o.<br>Importe observar que o art. 67, X estabelece que a apresenta\u00e7\u00e3o de projeto aprovado das instala\u00e7\u00f5es de entrada de energia no pedido de or\u00e7amento pr\u00e9vio somente deve ser exigida caso tal projeto n\u00e3o dependa da defini\u00e7\u00e3o do ponto de conex\u00e3o.<br>O art. 94, \u00a72\u00ba tamb\u00e9m estabelece que a vistoria pode ser reprovada em caso de n\u00e3o aprova\u00e7\u00e3o do projeto.<br>Excepcionalmente, caso o projeto aprovado seja necess\u00e1rio para a elabora\u00e7\u00e3o do or\u00e7amento pr\u00e9vio (art. 67, X), avalia-se que pode ser solicitado ao usu\u00e1rio que aprove o projeto considerando a alternativa j\u00e1 avaliada pela distribuidora e reapresente ou complemente o pedido de or\u00e7amento pr\u00e9vio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ii. No caso citado, como regra n\u00e3o. O usu\u00e1rio deve, no or\u00e7amento pr\u00e9vio, receber a informa\u00e7\u00e3o de que ser\u00e1 necess\u00e1rio aprovar novamente o projeto considerando a alternativa de conex\u00e3o avaliada pela distribuidora, mas as demais etapas devem\/podem continuar. Pode ocorrer a reprova\u00e7\u00e3o na vistoria, conforme resposta anterior.<br>A suspens\u00e3o somente pode ser realizada se as informa\u00e7\u00f5es pendentes do consumidor inviabilizarem a execu\u00e7\u00e3o das obras pela distribuidora (art. 89, I)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='930' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-096' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 96\">\n\t\t\tArt. 96\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-779-oZIkMnL7l5' data-post_id='779'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 96 &#8211; No artigo 96 consta que:<br>&#8220;\u00a71\u00ba A distribuidora deve informar o cronograma das etapas dispostas no caput para o consumidor titular da unidade consumidora livre ou especial ou para outra distribuidora.&#8221;<br>D\u00favida: As etapas dispostas anteriormente j\u00e1 t\u00eam prazo previsto. Que cronograma seria esse?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9 o cronograma formado pelos prazos dispostos nos incisos do caput do art. 96. A reda\u00e7\u00e3o do dispositivo foi retificada para melhorar a compreens\u00e3o:<br><em>Art. 96. [\u2026] \u00a7 1\u00ba A distribuidora deve informar o cronograma <s>das etapas<\/s> <strong>com os prazos <\/strong>dispostos nos incisos do caput para o consumidor titular da unidade consumidora livre ou especial ou para outra distribuidora.<\/em> <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acl\">ACL<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=consumidor-livre\">CONSUMIDOR LIVRE<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='779' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1183-Gc9z3ncOke' data-post_id='1183'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 96 \/ 439 &#8211; No \u00faltimo FAQ respondido pela ANEEL, foi esclarecido que o cronograma citado no \u00a71\u00ba do artigo 96 \u00e9 referente \u00e0s etapas e prazos previstos nos incisos I a VI do caput. Desta forma, como dever\u00e1 ser feita a contabiliza\u00e7\u00e3o no Anexo IV?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A contabiliza\u00e7\u00e3o dever\u00e1 ser feita pela compara\u00e7\u00e3o do prazo final informado no cronograma da distribuidora, que deve observar os prazos previstos no art. 96, com o prazo efetivamente gasto na elabora\u00e7\u00e3o do projeto, na montagem e no comissionamento do sistema de medi\u00e7\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1183' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-098' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 98\">\n\t\t\tArt. 98\t\t\t <span>(3)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-813-vPlsYAeylx' data-post_id='813'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 98 &#8211; O \u00a7 4\u00ba do artigo 98 disp\u00f5e que a distribuidora n\u00e3o pode incluir no or\u00e7amento emitido ao consumidor e demais usu\u00e1rios os custos de administra\u00e7\u00e3o, de gerenciamento, de engenharia, de elabora\u00e7\u00e3o de projetos, de topografia, ambientais, de desapropria\u00e7\u00e3o, de institui\u00e7\u00e3o de servid\u00e3o, de comissionamento, de fiscaliza\u00e7\u00e3o ou quaisquer custos t\u00e9cnicos e administrativos na execu\u00e7\u00e3o de obras de sua responsabilidade, inclusive na forma de percentual em rela\u00e7\u00e3o aos custos de material e de m\u00e3o de obra do or\u00e7amento elaborado.<br>Pelo teor do par\u00e1grafo, restaram d\u00favidas, uma vez que os custos associados \u00e0s desapropria\u00e7\u00f5es e institui\u00e7\u00e3o de servid\u00e3o administrativa, quando necess\u00e1rios para viabilizar a constru\u00e7\u00e3o de ramais de acesso em qualquer n\u00edvel de tens\u00e3o para atender solicita\u00e7\u00e3o de consumidores, devem fazer parte do or\u00e7amento para c\u00e1lculo do Encargo de Responsabilidade da Distribuidora e Participa\u00e7\u00e3o Financeira do interessado.<br>Entendemos que t\u00e3o somente os custos administrativos, de gerenciamento e de engenharia n\u00e3o devem ser inclu\u00eddos no or\u00e7amento a ser apresentado pela distribuidora. Importa considerar que, para a constru\u00e7\u00e3o de ramais e linhas de distribui\u00e7\u00e3o que permitam a conex\u00e3o de unidades consumidoras, n\u00e3o raro, torna-se necess\u00e1rio dispender somas vultosas com desapropria\u00e7\u00f5es e institui\u00e7\u00e3o de servid\u00e3o administrativa, valores que, por justi\u00e7a, devem integrar o or\u00e7amento da obra.<br>Contamos com a especial aten\u00e7\u00e3o no sentido ver ratificado o entendimento acima.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sobre o assunto, a avalia\u00e7\u00e3o \u00e9 que os custos de desapropria\u00e7\u00e3o e de institui\u00e7\u00e3o de servid\u00e3o administrativa n\u00e3o devem compor o or\u00e7amento, devendo seguir o rito estabelecido pela REN 919\/2021.<br>Ademais, os custos das servid\u00f5es e dos direitos de uso e de passagem adquiridos de forma onerosa j\u00e1 s\u00e3o contemplados na base de remunera\u00e7\u00e3o regulat\u00f3ria, conforme item 4.4 do Subm\u00f3dulo 2.3 do PRORET.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=obras\">OBRAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='813' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1184-Uk5NgjwBRd' data-post_id='1184'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 98 &#8211; O disposto no \u00a72\u00ba do art. 98 significa que o consumidor pode escolher como quer ser atendido, na situa\u00e7\u00e3o ali prevista, independentemente dos custos envolvidos, e a diferen\u00e7a com rela\u00e7\u00e3o \u00e0 op\u00e7\u00e3o de menor custo deve ser assumida pela distribuidora, ou seja, em \u00faltima an\u00e1lise, pelos consumidores como um todo? Entende-se que a diferen\u00e7a em rela\u00e7\u00e3o \u00e0 op\u00e7\u00e3o de menor custo\/alternativa mais adequada avaliada deve ser imputada ao solicitante que requerer tal atendimento.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 98, \u00a72\u00ba da REN 1000\/2021 manteve o m\u00e9rito existente na REN 414\/2010 para conex\u00e3o de unidade consumidora, que teve o art. 13, \u00a71\u00ba revogado pela REN n\u00ba 768\/2017, ou seja, essa regra j\u00e1 est\u00e1 vigente desde 1\u00ba de janeiro de 2018.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=obras\">OBRAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1184' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1179-rv0r2klVh8' data-post_id='1179'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 98 \/ 101 &#8211; Sobre os custos de remanejamento ou substitui\u00e7\u00e3o de instala\u00e7\u00f5es existentes, no Art. 14 \u00a7 3\u00ba da REN 506\/2012 constava que este custo era integralmente dos geradores, importadores e exportadores. No Art. 101 indica que deve ser inclu\u00eddo no or\u00e7amento, mas no Art. 98 \u00a7 1\u00ba indica que esses usu\u00e1rios n\u00e3o t\u00eam PFC. Portanto, estes custos permanecem integralmente com estes usu\u00e1rios, correto?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 14, \u00a73\u00ba tratava da implanta\u00e7\u00e3o das instala\u00e7\u00f5es de responsabilidade do acessante, incluindo as de interesse restrito. Esse comando n\u00e3o se confunde com o art. 101, que trata do or\u00e7amento das obras de responsabilidade da distribuidora.<br><br>Ent\u00e3o, os custos de remanejamento ou substitui\u00e7\u00e3o de instala\u00e7\u00f5es existentes previstos no art. 101, que se relacionam \u00e0s obras de responsabilidade da distribuidora, n\u00e3o ser\u00e3o pagos por central geradora, importador e exportador de energia e na conex\u00e3o de outra distribuidora.<br><br>Central geradora, importador e exportador de energia pagar\u00e3o todos os custos relacionados \u00e0s suas instala\u00e7\u00f5es, o que inclui as obras de interesse restrito e o remanejamento de instala\u00e7\u00f5es existentes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=obras\">OBRAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1\" id=\"comment-16\">\n\t\t\t\t<div id=\"div-comment-16\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Filipe Dias<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/123\/#comment-16\">05\/04\/2022 \u00e0s 13:48<\/a>\t\t<\/div>\n\n\t\t<p>Na republica\u00e7\u00e3o da REN 1000\/2021 realizada em 25\/03\/22 foi inclu\u00eddo um par\u00e1grafo no art. 35, compatibilizando com o que havia na REN 506:<\/p>\n<p><em>\u00a7 3\u00ba A central geradora, importador ou exportador s\u00e3o respons\u00e1veis pelos custos de remanejamento de instala\u00e7\u00f5es existentes da distribuidora ou de terceiros na implanta\u00e7\u00e3o das obras de sua responsabilidade.<\/em><\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-16\" data-commentid=\"16\" data-postid=\"1179\" data-belowelement=\"div-comment-16\" data-respondelement=\"respond\" data-replyto=\"Responder para Filipe Dias\" aria-label=\"Responder para Filipe Dias\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1179' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-101' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 101\">\n\t\t\tArt. 101\t\t\t <span>(3)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-781-9mB8PxatiG' data-post_id='781'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 101 &#8211; Conforme o Decreto n\u00ba 10.480, os custos para remo\u00e7\u00e3o ou realoca\u00e7\u00e3o da infraestrutura de telecomunica\u00e7\u00e3o s\u00e3o da pessoa f\u00edsica ou jur\u00eddica detentora destes ativos. Ainda assim, esses custos devem constar no or\u00e7amento a ser apresentado ao consumidor e demais usu\u00e1rios?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o. A reda\u00e7\u00e3o do dispositivo foi retificada para melhorar a compreens\u00e3o:<br><em>Art. 101. [\u2026] Par\u00e1grafo \u00fanico. A distribuidora deve observar as disposi\u00e7\u00f5es do Decreto n\u00ba 10.480, de 1\u00ba de setembro de 2020, na aplica\u00e7\u00e3o deste artigo para infraestrutura de redes de telecomunica\u00e7\u00f5es, <strong>n\u00e3o incluindo no or\u00e7amento os custos atribu\u00edveis ao detentor da infraestrutura<\/strong>.<\/em> <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=obras\">OBRAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='781' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1213-w5MpSrKjFZ' data-post_id='1213'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 101 &#8211; O par\u00e1grafo \u00fanico do art. 101 da REN 1000\/2021 e os arts. 7\u00ba, 9\u00ba, 11 e 12 do Decreto 10480\/2020 estabelecem condi\u00e7\u00f5es sobre remanejamento ou substitui\u00e7\u00e3o de instala\u00e7\u00f5es existentes, inclusive de terceiros, observando a aplica\u00e7\u00e3o para infraestrutura de redes de telecomunica\u00e7\u00f5es, n\u00e3o incluindo no or\u00e7amento os custos atribu\u00edveis ao detentor da infraestrutura. Diante da complexidade do processo estabelecido no Decreto para a obten\u00e7\u00e3o de autoriza\u00e7\u00e3o, licen\u00e7as, servid\u00e3o de passagem, entre outras exig\u00eancias e condi\u00e7\u00f5es para a constru\u00e7\u00e3o e\/ou remo\u00e7\u00e3o de infraestrutura de redes de telecomunica\u00e7\u00f5es, o comando do par\u00e1grafo \u00fanico do artigo 101 da REN 1000\/2021 abrange tamb\u00e9m as obras de amplia\u00e7\u00e3o, realoca\u00e7\u00e3o ou de remo\u00e7\u00e3o de redes e\/ou postes de energia el\u00e9trica, onde as empresas de telecomunica\u00e7\u00f5es s\u00e3o meras ocupantes dos postes, e n\u00e3o detentoras da infraestrutura?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=licencas\">LICEN\u00c7AS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=obras\">OBRAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1213' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1179-53ri4ewu6G' data-post_id='1179'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 98 \/ 101 &#8211; Sobre os custos de remanejamento ou substitui\u00e7\u00e3o de instala\u00e7\u00f5es existentes, no Art. 14 \u00a7 3\u00ba da REN 506\/2012 constava que este custo era integralmente dos geradores, importadores e exportadores. No Art. 101 indica que deve ser inclu\u00eddo no or\u00e7amento, mas no Art. 98 \u00a7 1\u00ba indica que esses usu\u00e1rios n\u00e3o t\u00eam PFC. Portanto, estes custos permanecem integralmente com estes usu\u00e1rios, correto?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 14, \u00a73\u00ba tratava da implanta\u00e7\u00e3o das instala\u00e7\u00f5es de responsabilidade do acessante, incluindo as de interesse restrito. Esse comando n\u00e3o se confunde com o art. 101, que trata do or\u00e7amento das obras de responsabilidade da distribuidora.<br><br>Ent\u00e3o, os custos de remanejamento ou substitui\u00e7\u00e3o de instala\u00e7\u00f5es existentes previstos no art. 101, que se relacionam \u00e0s obras de responsabilidade da distribuidora, n\u00e3o ser\u00e3o pagos por central geradora, importador e exportador de energia e na conex\u00e3o de outra distribuidora.<br><br>Central geradora, importador e exportador de energia pagar\u00e3o todos os custos relacionados \u00e0s suas instala\u00e7\u00f5es, o que inclui as obras de interesse restrito e o remanejamento de instala\u00e7\u00f5es existentes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=obras\">OBRAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1\" id=\"comment-16\">\n\t\t\t\t<div id=\"div-comment-16\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Filipe Dias<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/123\/#comment-16\">05\/04\/2022 \u00e0s 13:48<\/a>\t\t<\/div>\n\n\t\t<p>Na republica\u00e7\u00e3o da REN 1000\/2021 realizada em 25\/03\/22 foi inclu\u00eddo um par\u00e1grafo no art. 35, compatibilizando com o que havia na REN 506:<\/p>\n<p><em>\u00a7 3\u00ba A central geradora, importador ou exportador s\u00e3o respons\u00e1veis pelos custos de remanejamento de instala\u00e7\u00f5es existentes da distribuidora ou de terceiros na implanta\u00e7\u00e3o das obras de sua responsabilidade.<\/em><\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-16\" data-commentid=\"16\" data-postid=\"1179\" data-belowelement=\"div-comment-16\" data-respondelement=\"respond\" data-replyto=\"Responder para Filipe Dias\" aria-label=\"Responder para Filipe Dias\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1179' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-102' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 102\">\n\t\t\tArt. 102\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1178-auQM1Tls8t' data-post_id='1178'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 102 &#8211; Sobre a utiliza\u00e7\u00e3o de instala\u00e7\u00f5es de uso restrito de central geradora, consta que<br>\u201cArt. 102. Na utiliza\u00e7\u00e3o de instala\u00e7\u00f5es de uso restrito de central geradora para a conex\u00e3o de unidade consumidora ou para expans\u00e3o do sistema para atendimento de mercado, a distribuidora deve<br> &#8211; incorporar as instala\u00e7\u00f5es at\u00e9 o seu correspondente novo ponto de conex\u00e3o; ressarcir os propriet\u00e1rios das instala\u00e7\u00f5es em at\u00e9 180 (cento e oitenta) dias, contados a partir da conex\u00e3o, pelo Valor de Mercado em Uso \u2013 VMU, conforme regula\u00e7\u00e3o da ANEEL, exceto se a transfer\u00eancia das instala\u00e7\u00f5es ocorrer por meio de instrumento de doa\u00e7\u00e3o para a distribuidora;  realocar e adequar os sistemas de medi\u00e7\u00e3o e de prote\u00e7\u00e3o.\u201d<br>Esta disposi\u00e7\u00e3o tamb\u00e9m n\u00e3o deveria contemplar a ocorr\u00eancia de conex\u00e3o de outra distribuidora, conforme estabelecia o Art. 23 da REN 506\/2012?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 102 da REN 1000\/2021 reproduz as disposi\u00e7\u00f5es do item 7.1 da Se\u00e7\u00e3o 3.1 da vers\u00e3o 7 do M\u00f3dulo 3 do PRODIST, consolidadas sem altera\u00e7\u00e3o de m\u00e9rito. A conex\u00e3o de outra distribuidora se enquadra no art. 102 como \u201cexpans\u00e3o do sistema para atendimento de mercado\u201d da distribuidora local.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=incorporacao-de-redes\">INCORPORA\u00c7\u00c3O DE REDES<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1178' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-105' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 105\">\n\t\t\tArt. 105\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-931-X54xtXvfvD' data-post_id='931'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 34 \/ 105 &#8211; O art. 34 veda a vistoria das instala\u00e7\u00f5es internas dos usu\u00e1rios pela distribuidora, com algumas exce\u00e7\u00f5es.<br>Entretanto, existem casos que a distribuidora adentrar nas instala\u00e7\u00f5es do consumidor, como exemplo para realizar:<br>i. Levantamento da carga declarada para comprova\u00e7\u00e3o da gratuidade que trata o art. 105<br>ii. Vistoria nos equipamentos de gera\u00e7\u00e3o distribuidora (inversores, pain\u00e9is, etc) para comprovar a conformidade dos equipamentos conforme indica\u00e7\u00e3o na solicita\u00e7\u00e3o de acesso<br>Nesses casos, entendemos que a distribuidora poder\u00e1 realizar o levantamento e vistoria citados. Esse entendimento est\u00e1 correto?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou?<strong> <\/strong>ENEL<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. A avalia\u00e7\u00e3o \u00e9 que as situa\u00e7\u00f5es apresentadas se enquadram dentro das exce\u00e7\u00f5es previstas no art. 34.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vistoria\">VISTORIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='931' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-107' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 107\">\n\t\t\tArt. 107\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1182-fmlWWDunhu' data-post_id='1182'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 107 &#8211; No parcelamento do valor da obra, quando solicitado pelo cliente, podemos aplicar uma taxa de juros superior a 1% ao m\u00eas?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O pagamento parcelado da participa\u00e7\u00e3o financeira, previsto no art. 107 da REN 1000\/2021, \u00e9 uma faculdade da distribuidora, sendo que a ANEEL n\u00e3o regula a taxa de juros aplicada.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=juros\">JUROS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=parcelamento\">PARCELAMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1182' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-114' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 114\">\n\t\t\tArt. 114\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-819-qfrTfavKAd' data-post_id='819'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 114 \/ 115 &#8211; Com rela\u00e7\u00e3o \u00e0 restitui\u00e7\u00e3o de valores de obras, de responsabilidade da distribuidora, executadas pelo consumidor, consideramos que a data se refere a partir do primeiro dia de atraso. Exemplo: se formos fazer a restitui\u00e7\u00e3o 100 dias ap\u00f3s a aprova\u00e7\u00e3o do comissionamento, o juro de mora seria calculado sobre o valor do inciso II, no per\u00edodo do dia 90 ao dia 100. <BR>Est\u00e1 correto?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem Perguntou ?<strong> <\/strong>CEMIG<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. Confirmamos o entendimento manifestado para o art. 115, III da REN 1000\/2021, de que os juros de mora incidem a partir da data em que se configurar o atraso. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atualizacao-monetaria\">ATUALIZA\u00c7\u00c3O MONET\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=ipca\">IPCA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=juros\">JUROS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='819' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-115' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 115\">\n\t\t\tArt. 115\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-819-MoLj7lLHm5' data-post_id='819'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 114 \/ 115 &#8211; Com rela\u00e7\u00e3o \u00e0 restitui\u00e7\u00e3o de valores de obras, de responsabilidade da distribuidora, executadas pelo consumidor, consideramos que a data se refere a partir do primeiro dia de atraso. Exemplo: se formos fazer a restitui\u00e7\u00e3o 100 dias ap\u00f3s a aprova\u00e7\u00e3o do comissionamento, o juro de mora seria calculado sobre o valor do inciso II, no per\u00edodo do dia 90 ao dia 100. <BR>Est\u00e1 correto?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem Perguntou ?<strong> <\/strong>CEMIG<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. Confirmamos o entendimento manifestado para o art. 115, III da REN 1000\/2021, de que os juros de mora incidem a partir da data em que se configurar o atraso. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atualizacao-monetaria\">ATUALIZA\u00c7\u00c3O MONET\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=ipca\">IPCA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=juros\">JUROS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='819' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-714-9sBxT2YB7u' data-post_id='714'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 115 \/ 668 &#8211; Tendo em vista que o art 115 tamb\u00e9m estabelece a aplica\u00e7\u00e3o de IPCA, a entrada em vigor deve ser o dia 01\/07\/2022?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. Inclu\u00eddo dispositivo no art. 668, III, \u201cd\u201d.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atualizacao-monetaria\">ATUALIZA\u00c7\u00c3O MONET\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=ipca\">IPCA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='714' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-126' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 126\">\n\t\t\tArt. 126\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1151-7NoUi7hCl5' data-post_id='1151'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 67 \/ 126 \/ 333 &#8211; Referente ao art. 126 da REN 1.000\/21, os contratos de ades\u00e3o podem ser encaminhados por meio eletr\u00f4nico, mesmo que o cliente tenha sua fatura entregue fisicamente?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A entrega impressa no endere\u00e7o das instala\u00e7\u00f5es \u00e9 a regra geral, conforme art. 333, I da REN 1000\/2021. A entrega por meio eletr\u00f4nico pode ser realizada se essa forma tiver sido escolhida pelo consumidor, conforme art. 67, III e art. 333, II e III da REN 1000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=contratos\">CONTRATOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=notificacao\">NOTIFICA\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1151' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-127' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 127\">\n\t\t\tArt. 127\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1152-My9T6uJ8kg' data-post_id='1152'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 127 &#8211; No \u00a73\u00ba do artigo 127 \u00e9 colocado que central geradora despachada centralizadamente pelo ONS deve celebrar CUST com o ONS.<br>A central geradora dever\u00e1 celebrar CUSD e CUST? O usu\u00e1rio ir\u00e1 pagar dois montantes de uso?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Essa regra de contrata\u00e7\u00e3o do M\u00f3dulo 3 do PRODIST (Revis\u00e3o 7) foi  consolidada na REN 1000\/2021 sem altera\u00e7\u00e3o de m\u00e9rito:<br><br><em>Se\u00e7\u00e3o 3.6 <br>[&#8230;] 2.1 Quando do acesso a instala\u00e7\u00f5es de distribui\u00e7\u00e3o, os acessantes devem celebrar CCD e CUSD com a distribuidora acessada. <br>2.1.1 Adicionalmente, as centrais geradoras despachadas centralizadamente pelo ONS dever\u00e3o firmar o Contrato de Uso do Sistema de Transmiss\u00e3o \u2013 CUST com este Operador.<\/em><br><br>Sobre o pagamento do MUST, observar o SubM\u00f3dulo 8.1 Procedimental dos Procedimentos de Rede:<br><br><em>\u201c4.1.8 Os CUST s\u00e3o celebrados e os MUST contratados de acordo com seguintes tipos de usu\u00e1rio e conforme regulamenta\u00e7\u00e3o: <br>(a) agente de gera\u00e7\u00e3o: <br>[&#8230;] (2) com usina despachada centralizadamente e conectada \u00e0 instala\u00e7\u00e3o da distribuidora;<br>[&#8230;]<br>4.1.10 O agente de gera\u00e7\u00e3o descrito no item 4.1.8(a)(2) deve considerar que: (a) <strong>os MUST s\u00e3o iguais a zero<\/strong> e as m\u00e1ximas pot\u00eancias injet\u00e1veis no ponto de conex\u00e3o do usu\u00e1rio com o sistema da distribuidora s\u00e3o especificadas no CUST, com o valor m\u00ednimo igual \u00e0 pot\u00eancia instalada subtra\u00edda da m\u00ednima carga pr\u00f3pria; e [&#8230;]\u201d<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=contratos\">CONTRATOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=cusd\">CUSD<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=demanda-contratada\">DEMANDA CONTRATADA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1152' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-133' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 133\">\n\t\t\tArt. 133\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-997-KFddo7j64Z' data-post_id='997'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 133 \/ 141 \/ 143 &#8211; Na situa\u00e7\u00e3o indicada pelo art. 143, em caso de necessidade de desmobiliza\u00e7\u00e3o dos ativos instalados para atendimento da unidade consumidora que agora solicita encerramento contratual, o \u00a7 1\u00ba deste artigo indica o dever da distribuidora identificar essa situa\u00e7\u00e3o e informar ao consumidor j\u00e1 no faturamento final a discrimina\u00e7\u00e3o dos custos relacionados \u00e0 essa desmobiliza\u00e7\u00e3o.<br>Enquanto isso, o art. 141 que trata da emiss\u00e3o do faturamento final descreve a necessidade de realizar tal a\u00e7\u00e3o com os seguintes prazos:<br>3 dias \u00fateis na \u00e1rea urbana; e<br>5 dias \u00fateis na \u00e1rea rural<br>Portanto, questiono se na situa\u00e7\u00e3o espec\u00edfica indicada no art. 143, pelo fato da distribuidora ter o dever de or\u00e7ar obra de desmobiliza\u00e7\u00e3o para encaminhar ao solicitante do encerramento contratual a discrimina\u00e7\u00e3o dos custos desta obra, a distribuidora poderia encaminhar tal or\u00e7amento conforme os prazos indicados no art. 64 que tratam do or\u00e7amento pr\u00e9vio? Ou a distribuidora deve seguir os prazos indicados no art. 141, mesmo nessa situa\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-energisa\">Quem perguntou?<strong> <\/strong>ENERGISA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A distribuidora deve observar os prazos do art. 141 para o faturamento final.<br>Importante ressaltar que o prazo de den\u00fancia do CUSD\/CCER previsto no art. 133 \u00e9 de pelo menos 180 dias antes do t\u00e9rmino da vig\u00eancia, ou seja, em situa\u00e7\u00e3o de den\u00fancia normal a distribuidora n\u00e3o ter\u00e1 apenas os prazos do art. 141 para avaliar eventuais custos de desmontagem, podendo se antecipar \u00e0 emiss\u00e3o do faturamento final.<br>Nos casos de altera\u00e7\u00e3o de titularidade tamb\u00e9m n\u00e3o haver\u00e1 a desmontagem dos ativos.<br>Nas situa\u00e7\u00f5es de migra\u00e7\u00e3o para a Rede B\u00e1sica, o procedimento tamb\u00e9m \u00e9 diferente, conforme art. 143, \u00a73\u00ba.<br>Ent\u00e3o, apenas nos casos de den\u00fancia antecipada, sem migra\u00e7\u00e3o para a Rede B\u00e1sica, e somente quando estiverem satisfeitas as condi\u00e7\u00f5es do art. 143, \u00e9 que haver\u00e1 a obrigatoriedade de observ\u00e2ncia dos prazos do art. 141 para a distribuidora or\u00e7ar os custos de desmontagem e inclus\u00e3o no faturamento final.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=contratos\">CONTRATOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=cusd\">CUSD<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=encerramento-contratual\">ENCERRAMENTO CONTRATUAL<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='997' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-134' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 134\">\n\t\t\tArt. 134\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-782-lRd55JtJGw' data-post_id='782'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 134 &#8211; O artigo 134 manteve as disposi\u00e7\u00f5es vinculadas \u00e0s medidas de efici\u00eancia energ\u00e9tica. Por\u00e9m, a nova reda\u00e7\u00e3o prev\u00ea que o ajuste deve ser feito quando das medidas de efici\u00eancia energ\u00e9tica &#8220;e&#8221; instala\u00e7\u00e3o da micro ou minigera\u00e7\u00e3o. Assim, questiona-se se o artigo a ser utilizado n\u00e3o deveria ser &#8220;ou&#8221;, restando o ajuste para medidas de efici\u00eancia energ\u00e9tica &#8220;e\/ou&#8221; de instala\u00e7\u00e3o de micro ou minigera\u00e7\u00e3o.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A reda\u00e7\u00e3o do dispositivo foi retificada para melhorar a compreens\u00e3o:<br><em>Art. 134. A distribuidora deve ajustar o contrato em raz\u00e3o da implementa\u00e7\u00e3o de medidas de efici\u00eancia energ\u00e9tica <strong>e\/ou<\/strong> da instala\u00e7\u00e3o de micro ou minigera\u00e7\u00e3o distribu\u00edda, observadas as seguintes condi\u00e7\u00f5es.<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=contratos\">CONTRATOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=eficiencia-energetica\">EFICI\u00caNCIA ENERG\u00c9TICA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='782' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-136' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 136\">\n\t\t\tArt. 136\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1221-dspIfAMCdN' data-post_id='1221'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 136 \/ 409 &#8211; O art. 136 da REN 1.000\/2021 determina que a distribuidora tem 30 dias para informar as condi\u00e7\u00f5es para redu\u00e7\u00e3o da demanda solicitadas pelo usu\u00e1rio em raz\u00e3o da implementa\u00e7\u00e3o de medidas de efici\u00eancia energ\u00e9tica. Entretanto, uma vez que o usu\u00e1rio aprove as condi\u00e7\u00f5es apresentadas pela distribuidora, o regulamento n\u00e3o estabelece qual prazo deve ser seguido pela distribuidora para ajuste e assinatura dos contratos e tamb\u00e9m para in\u00edcio da vig\u00eancia da nova demanda contratada.<br>Neste caso, deve ser observado o prazo de 30 dias disposto no art. 409 para ambas as etapas? Ou seja, 30 dias para assinatura dos contratos e outros 30 dias para operacionaliza\u00e7\u00e3o da redu\u00e7\u00e3o da demanda?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> EQUATORIAL<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Confirmamos que para as demandas que n\u00e3o possuam prazos expressamente estabelecidos, a exemplo da apresentada em vossa correspond\u00eancia, a distribuidora deve aplicar o art. 409, que disp\u00f5e sobre a observ\u00e2ncia do prazo de at\u00e9 30 dias.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t23\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=demanda-contratada\">DEMANDA CONTRATADA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=eficiencia-energetica\">EFICI\u00caNCIA ENERG\u00c9TICA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1221' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-138' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 138\">\n\t\t\tArt. 138\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-911-O8hJGEyeda' data-post_id='911'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 138 \/ 346 &#8211; Considerando uma situa\u00e7\u00e3o de altera\u00e7\u00e3o de titularidade em que o novo titular apresenta documento, com data, que comprove propriedade ou posse do im\u00f3vel que aponte per\u00edodo referente ao d\u00e9bito da unidade consumidora, esse d\u00e9bito pode ser cobrado desse novo titular, ou o d\u00e9bito segue sendo do titular anterior que n\u00e3o realizou a solicita\u00e7\u00e3o de encerramento contratual ou altera\u00e7\u00e3o de titularidade?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O d\u00e9bito \u00e9 do titular anterior que n\u00e3o realizou o encerramento contratual.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inadimplencia\">INADIMPL\u00caNCIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=troca-de-titularidade\">TROCA DE TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='911' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-912-LRM0gw3VZB' data-post_id='912'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 138 \/ 416 &#8211; A n\u00e3o apresenta\u00e7\u00e3o do documento de posse\/propriedade permite a distribuidora n\u00e3o seguir com a altera\u00e7\u00e3o de titularidade?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. Caso a distribuidora exija os documentos e eles n\u00e3o sejam apresentados, pode indeferir a altera\u00e7\u00e3o de titularidade, devendo informar, por escrito, o previsto no art. 416:<br>I &#8211; as raz\u00f5es detalhadas e os dispositivos legais e normativos que fundamentaram sua decis\u00e3o;<br>II &#8211; o direito ao registro de reclama\u00e7\u00e3o, inclusive na Ouvidoria da distribuidora;<br>III &#8211; os canais de atendimento, de acordo com a inst\u00e2ncia a ser utilizada;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=documentacao\">DOCUMENTA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=troca-de-titularidade\">TROCA DE TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='912' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-139' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 139\">\n\t\t\tArt. 139\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-895-O6exTHXEoe' data-post_id='895'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 139 \/ 142 &#8211; Quando da altera\u00e7\u00e3o de titularidade, satisfazendo as disposi\u00e7\u00f5es do art. 139 da REN 1000\/2021, a distribuidora pode realizar a cobran\u00e7a da multa do art. 142?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 139 da REN 1000\/2021, que trata da altera\u00e7\u00e3o de titularidade de unidade consumidora do Grupo A, prev\u00ea no inciso I que devem ser mantidas as \u201ccondi\u00e7\u00f5es do contrato\u201d.<br>Assim, caso haja o enquadramento no art. 139, com a consequente altera\u00e7\u00e3o de titularidade, o contrato n\u00e3o deve ser encerrado, n\u00e3o se aplicando as disposi\u00e7\u00f5es do faturamento final e das cobran\u00e7as previstas no art. 142.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=contratos\">CONTRATOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=cusd\">CUSD<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=encerramento-contratual\">ENCERRAMENTO CONTRATUAL<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=troca-de-titularidade\">TROCA DE TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='895' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-141' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 141\">\n\t\t\tArt. 141\t\t\t <span>(3)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-891-8zDNw8F3zU' data-post_id='891'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 141 &#8211; A REN 414\/2010 orientava o faturamento final das unidades consumidoras atrav\u00e9s do \u00a7 3\u00ba do art. 88, transcrito logo abaixo:<br>&#8220;Art. 88. O faturamento, inclu\u00eddo o consumo de energia el\u00e9trica e demais cobran\u00e7as, deve ser efetuado pela distribuidora com periodicidade mensal.<br>\u00a7 3\u00ba A distribuidora deve determinar o consumo e a demanda a serem considerados no faturamento final observando o disposto no \u00a7 5\u00ba do art. 84, aplicando o custo de disponibilidade somente se o intervalo de tempo decorrido no ciclo at\u00e9 a solicita\u00e7\u00e3o de encerramento for igual ou superior a 27 (vinte e sete) dias e considerando, para o faturamento da demanda, as cl\u00e1usulas contratuais celebradas.&#8221;<br>Avaliando a REN 1000\/2021 n\u00e3o encontramos dispositivo com a orienta\u00e7\u00e3o, portanto como deve ser realizado o faturamento final de unidade do grupo A, quando da altera\u00e7\u00e3o de titularidade?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O faturamento final do art. 88, \u00a73\u00ba da REN 414\/2010 est\u00e1 no art. 141 da REN 1000\/2021:<br>\u201cArt. 141. A distribuidora deve emitir o faturamento final em at\u00e9 3 dias \u00fateis na \u00e1rea urbana e 5 dias \u00fateis na \u00e1rea rural, contados a partir da data em que ocorrer uma das hip\u00f3teses do art. 140, observando os seguintes procedimentos:<br>I &#8211; realiza\u00e7\u00e3o da leitura final; ou<br>II &#8211; mediante concord\u00e2ncia do consumidor e demais usu\u00e1rios:<br>a) utiliza\u00e7\u00e3o da autoleitura efetuada pelo consumidor e demais usu\u00e1rios; ou<br>b) utiliza\u00e7\u00e3o do consumo e demanda finais estimados pela m\u00e9dia aritm\u00e9tica dos valores dos 12 \u00faltimos ciclos de faturamento, observado o \u00a7 1\u00ba do art. 288, proporcionalizando o consumo de acordo com o n\u00famero de dias decorridos no ciclo at\u00e9 a data de solicita\u00e7\u00e3o do encerramento.<br>\u00a7 1\u00ba A distribuidora deve aplicar o custo de disponibilidade somente se o intervalo de tempo decorrido no ciclo at\u00e9 a solicita\u00e7\u00e3o de encerramento for maior ou igual a 27 dias. [\u2026]\u201d<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='891' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-996-i9kehXFl0z' data-post_id='996'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 141 &#8211; A respeito do \u00a7 6\u00ba do art. 141 da REN 1.000 que trata da comprova\u00e7\u00e3o documental de que a distribuidora n\u00e3o conseguiu cientificar o consumidor e demais usu\u00e1rios sobre o cr\u00e9dito a que tinham direito indicada, qual forma de cientifica\u00e7\u00e3o seria v\u00e1lida para os fins indicados?<br>Quanto aos meios de comunica\u00e7\u00e3o utilizados para cientificar o consumidor, questiono:<br>A cientifica\u00e7\u00e3o via meio de comunica\u00e7\u00e3o de massa \u00e9 suficiente? Nessa situa\u00e7\u00e3o, existe uma quantidade m\u00ednima de tentativas para fins de comprova\u00e7\u00e3o?<br>A cientifica\u00e7\u00e3o por meio eletr\u00f4nico, desde que cadastrado pelo consumidor na \u00e9poca de sua titularidade, \u00e9 suficiente? Nessa situa\u00e7\u00e3o, existe uma quantidade m\u00ednima de tentativas para fins de comprova\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-energisa\">Quem perguntou?<strong> <\/strong>ENERGISA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O \u00a76\u00ba do art. 141 da REN 1000\/2021 disp\u00f5e sobre a necessidade da distribuidora comprovar, documentalmente, que n\u00e3o conseguiu cientificar o consumidor e demais usu\u00e1rios sobre o cr\u00e9dito a que tinham direito.<br>Trata-se, portanto, de cientifica\u00e7\u00e3o individualizada, o que afasta a \u201ccomunica\u00e7\u00e3o de massa\u201d.<br>Esclarecemos que devem ser utilizadas, sempre que poss\u00edvel, os meios e canais previamente escolhidos pelo pr\u00f3prio consumidor, conforme art. 333 da REN 1000\/2021, al\u00e9m das demais informa\u00e7\u00f5es constantes no cadastro.<br>Finalmente, esclarecemos que para o art. 141, \u00a76\u00ba a REN 1.000\/2021 n\u00e3o estabelece uma forma v\u00e1lida de cientifica\u00e7\u00e3o, nem tampouco a necessidade de tentativas reiteradas.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=encerramento-contratual\">ENCERRAMENTO CONTRATUAL<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='996' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-997-uSz5qF5B2i' data-post_id='997'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 133 \/ 141 \/ 143 &#8211; Na situa\u00e7\u00e3o indicada pelo art. 143, em caso de necessidade de desmobiliza\u00e7\u00e3o dos ativos instalados para atendimento da unidade consumidora que agora solicita encerramento contratual, o \u00a7 1\u00ba deste artigo indica o dever da distribuidora identificar essa situa\u00e7\u00e3o e informar ao consumidor j\u00e1 no faturamento final a discrimina\u00e7\u00e3o dos custos relacionados \u00e0 essa desmobiliza\u00e7\u00e3o.<br>Enquanto isso, o art. 141 que trata da emiss\u00e3o do faturamento final descreve a necessidade de realizar tal a\u00e7\u00e3o com os seguintes prazos:<br>3 dias \u00fateis na \u00e1rea urbana; e<br>5 dias \u00fateis na \u00e1rea rural<br>Portanto, questiono se na situa\u00e7\u00e3o espec\u00edfica indicada no art. 143, pelo fato da distribuidora ter o dever de or\u00e7ar obra de desmobiliza\u00e7\u00e3o para encaminhar ao solicitante do encerramento contratual a discrimina\u00e7\u00e3o dos custos desta obra, a distribuidora poderia encaminhar tal or\u00e7amento conforme os prazos indicados no art. 64 que tratam do or\u00e7amento pr\u00e9vio? Ou a distribuidora deve seguir os prazos indicados no art. 141, mesmo nessa situa\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-energisa\">Quem perguntou?<strong> <\/strong>ENERGISA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A distribuidora deve observar os prazos do art. 141 para o faturamento final.<br>Importante ressaltar que o prazo de den\u00fancia do CUSD\/CCER previsto no art. 133 \u00e9 de pelo menos 180 dias antes do t\u00e9rmino da vig\u00eancia, ou seja, em situa\u00e7\u00e3o de den\u00fancia normal a distribuidora n\u00e3o ter\u00e1 apenas os prazos do art. 141 para avaliar eventuais custos de desmontagem, podendo se antecipar \u00e0 emiss\u00e3o do faturamento final.<br>Nos casos de altera\u00e7\u00e3o de titularidade tamb\u00e9m n\u00e3o haver\u00e1 a desmontagem dos ativos.<br>Nas situa\u00e7\u00f5es de migra\u00e7\u00e3o para a Rede B\u00e1sica, o procedimento tamb\u00e9m \u00e9 diferente, conforme art. 143, \u00a73\u00ba.<br>Ent\u00e3o, apenas nos casos de den\u00fancia antecipada, sem migra\u00e7\u00e3o para a Rede B\u00e1sica, e somente quando estiverem satisfeitas as condi\u00e7\u00f5es do art. 143, \u00e9 que haver\u00e1 a obrigatoriedade de observ\u00e2ncia dos prazos do art. 141 para a distribuidora or\u00e7ar os custos de desmontagem e inclus\u00e3o no faturamento final.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=contratos\">CONTRATOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=cusd\">CUSD<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=encerramento-contratual\">ENCERRAMENTO CONTRATUAL<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='997' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-142' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 142\">\n\t\t\tArt. 142\t\t\t <span>(3)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-926-iiNsgKHrgY' data-post_id='926'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 142 &#8211; Considerando o artigo 142, \u00a73\u00ba:<br>&#8220;\u00a7 3\u00ba N\u00e3o se aplica a cobran\u00e7a do inciso II do caput quando a unidade consumidora do Grupo A, com as mesmas caracter\u00edsticas de carga e fornecimento, apenas transfere seu endere\u00e7o dentro da \u00e1rea de atua\u00e7\u00e3o da distribuidora.&#8221;<br>H\u00e1 um limite de tempo para essa transfer\u00eancia de endere\u00e7o ou o \u00a73\u00ba se aplica apenas para altera\u00e7\u00f5es de endere\u00e7o de forma imediata?<br>Exemplo: Cliente informa que deseja encerrar o fornecimento no ponto A imediatamente para transfer\u00eancia de endere\u00e7o mantendo as caracter\u00edsticas de carga e fornecimento no Ponto B. Por\u00e9m, informa que apenas realizar\u00e1 a transfer\u00eancia de endere\u00e7o em 12 meses. Para esse caso, seria aplicado o disposto no \u00a73\u00ba do artigo 142?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>CEMIG<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O entendimento em rela\u00e7\u00e3o ao art. 142, \u00a73\u00ba \u00e9 que deve ser um processo sucessivo, como uma \u201cmudan\u00e7a\u201d, ou seja, a aplica\u00e7\u00e3o depende da celebra\u00e7\u00e3o do novo contrato para o novo endere\u00e7o, ainda que exista algum intervalo de tempo para o in\u00edcio efetivo do fornecimento.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=contratos\">CONTRATOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=cusd\">CUSD<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=encerramento-contratual\">ENCERRAMENTO CONTRATUAL<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='926' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-742-2GQxskgMVk' data-post_id='742'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 142 &#8211; Foi avaliado que o texto do art 142, que trata do encerramento contratual do CUSD, foi alterado em rela\u00e7\u00e3o \u00e0 vers\u00e3o proposta na 2\u00aa fase. Trata-se de erro material?<br>Minuta 2\u00aa fase CP 018\/2021<br>Art. 138. O encerramento contratual antecipado implica cobran\u00e7a dos seguintes valores:<br>I &#8211; no caso do CUSD:<br>a) o correspondente aos faturamentos da demanda contratados subsequentes \u00e0 data prevista para o encerramento verificados na solicita\u00e7\u00e3o, limitado a 6 (seis) meses, para os postos tarif\u00e1rios de ponta e fora de ponta, quando aplic\u00e1vel; e<br>REN 1000\/21<br>Art. 142. O encerramento contratual antecipado implica cobran\u00e7a dos seguintes valores:<br>I &#8211; no caso do CUSD:<br>a) o correspondente aos faturamentos da demanda contratada para os postos tarif\u00e1rios de ponta e fora de ponta subsequentes \u00e0 data prevista para o encerramento, limitado a 3 (tr\u00eas) meses para os subgrupos AS ou A4 e 6 (seis) meses para os demais; e\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o \u00e9 erro material. Reda\u00e7\u00e3o do dispositivo citado do art. 142 da REN 1000\/2021 decorre de contribui\u00e7\u00e3o acatada na Fase 2 da CP18\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=cusd\">CUSD<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=encerramento-contratual\">ENCERRAMENTO CONTRATUAL<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='742' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-895-9aCbbbqVIy' data-post_id='895'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 139 \/ 142 &#8211; Quando da altera\u00e7\u00e3o de titularidade, satisfazendo as disposi\u00e7\u00f5es do art. 139 da REN 1000\/2021, a distribuidora pode realizar a cobran\u00e7a da multa do art. 142?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 139 da REN 1000\/2021, que trata da altera\u00e7\u00e3o de titularidade de unidade consumidora do Grupo A, prev\u00ea no inciso I que devem ser mantidas as \u201ccondi\u00e7\u00f5es do contrato\u201d.<br>Assim, caso haja o enquadramento no art. 139, com a consequente altera\u00e7\u00e3o de titularidade, o contrato n\u00e3o deve ser encerrado, n\u00e3o se aplicando as disposi\u00e7\u00f5es do faturamento final e das cobran\u00e7as previstas no art. 142.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=contratos\">CONTRATOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=cusd\">CUSD<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=encerramento-contratual\">ENCERRAMENTO CONTRATUAL<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=troca-de-titularidade\">TROCA DE TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='895' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-143' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 143\">\n\t\t\tArt. 143\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-997-9qnLc90URy' data-post_id='997'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 133 \/ 141 \/ 143 &#8211; Na situa\u00e7\u00e3o indicada pelo art. 143, em caso de necessidade de desmobiliza\u00e7\u00e3o dos ativos instalados para atendimento da unidade consumidora que agora solicita encerramento contratual, o \u00a7 1\u00ba deste artigo indica o dever da distribuidora identificar essa situa\u00e7\u00e3o e informar ao consumidor j\u00e1 no faturamento final a discrimina\u00e7\u00e3o dos custos relacionados \u00e0 essa desmobiliza\u00e7\u00e3o.<br>Enquanto isso, o art. 141 que trata da emiss\u00e3o do faturamento final descreve a necessidade de realizar tal a\u00e7\u00e3o com os seguintes prazos:<br>3 dias \u00fateis na \u00e1rea urbana; e<br>5 dias \u00fateis na \u00e1rea rural<br>Portanto, questiono se na situa\u00e7\u00e3o espec\u00edfica indicada no art. 143, pelo fato da distribuidora ter o dever de or\u00e7ar obra de desmobiliza\u00e7\u00e3o para encaminhar ao solicitante do encerramento contratual a discrimina\u00e7\u00e3o dos custos desta obra, a distribuidora poderia encaminhar tal or\u00e7amento conforme os prazos indicados no art. 64 que tratam do or\u00e7amento pr\u00e9vio? Ou a distribuidora deve seguir os prazos indicados no art. 141, mesmo nessa situa\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-energisa\">Quem perguntou?<strong> <\/strong>ENERGISA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A distribuidora deve observar os prazos do art. 141 para o faturamento final.<br>Importante ressaltar que o prazo de den\u00fancia do CUSD\/CCER previsto no art. 133 \u00e9 de pelo menos 180 dias antes do t\u00e9rmino da vig\u00eancia, ou seja, em situa\u00e7\u00e3o de den\u00fancia normal a distribuidora n\u00e3o ter\u00e1 apenas os prazos do art. 141 para avaliar eventuais custos de desmontagem, podendo se antecipar \u00e0 emiss\u00e3o do faturamento final.<br>Nos casos de altera\u00e7\u00e3o de titularidade tamb\u00e9m n\u00e3o haver\u00e1 a desmontagem dos ativos.<br>Nas situa\u00e7\u00f5es de migra\u00e7\u00e3o para a Rede B\u00e1sica, o procedimento tamb\u00e9m \u00e9 diferente, conforme art. 143, \u00a73\u00ba.<br>Ent\u00e3o, apenas nos casos de den\u00fancia antecipada, sem migra\u00e7\u00e3o para a Rede B\u00e1sica, e somente quando estiverem satisfeitas as condi\u00e7\u00f5es do art. 143, \u00e9 que haver\u00e1 a obrigatoriedade de observ\u00e2ncia dos prazos do art. 141 para a distribuidora or\u00e7ar os custos de desmontagem e inclus\u00e3o no faturamento final.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=contratos\">CONTRATOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=cusd\">CUSD<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=encerramento-contratual\">ENCERRAMENTO CONTRATUAL<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='997' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-149' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 149\">\n\t\t\tArt. 149\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-758-YJn0INpGI6' data-post_id='758'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 149 &#8211; O Inciso I do \u00a7 3\u00b0 do art. 149 que trata sobre a demanda contratada da unidade consumidora associada a central geradora indica que no CUSD deve conter as demandas contratadas para os hor\u00e1rios de ponta e fora de ponta da unidade consumidora. Isso implica que necessariamente a carga deve contratar demanda na modalidade tarif\u00e1ria azul?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o. A reda\u00e7\u00e3o do art. 149, \u00a73\u00ba, I foi retificada para maior clareza:<br><em>Art. 149, \u00a73\u00ba, I &#8211; a demanda contratada <s>para os hor\u00e1rios de ponta e fora de ponta<\/s> da unidade consumidora, <strong>observada a modalidade tarif\u00e1ria<\/strong>; e<\/em> <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=cusd\">CUSD<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=demanda-contratada\">DEMANDA CONTRATADA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='758' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-170' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 170\">\n\t\t\tArt. 170\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-759-hXFjaSXdUH' data-post_id='759'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 170 &#8211; O art. 170 da REN 1000\/21 indica que o consumidor livre ou especial, tendo permanecido nesta condi\u00e7\u00e3o pelo prazo de pelo menos 5 (cinco) anos, pode retornar \u00e0 categoria de consumidor atendido em condi\u00e7\u00f5es reguladas mediante a formaliza\u00e7\u00e3o, junto \u00e0 distribuidora. Enquanto isso o art. 52 do decreto 5.163\/2004 exp\u00f5e que os consumidores livres dever\u00e3o formalizar junto ao agente de distribui\u00e7\u00e3o local, com anteced\u00eancia m\u00ednima de cinco anos, a decis\u00e3o de retornar \u00e0 condi\u00e7\u00e3o de consumidor atendido mediante tarifa e condi\u00e7\u00f5es reguladas. A REN 1000 trata o per\u00edodo como tempo de perman\u00eancia no ACL enquanto o Decreto 5.163\/2004 trata o per\u00edodo referido como tempo de solicita\u00e7\u00e3o de retorno ao ACR com anteced\u00eancia m\u00ednima. Neste caso, qual dispositivo deve ser considerado?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 170 da REN 1000\/2021 foi retificado para refletir o disposto no art. 52 do Decreto 5.163\/2004:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Art. 170. O consumidor livre ou especial deve formalizar junto \u00e0 distribuidora, <strong>com anteced\u00eancia m\u00ednima de 5 anos<\/strong>, seu interesse em adquirir energia el\u00e9trica da distribuidora para cobertura, total ou parcial, das necessidades de energia e pot\u00eancia das unidades consumidoras de sua responsabilidade<\/em>. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acl\">ACL<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=consumidor-livre\">CONSUMIDOR LIVRE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='759' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-186' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 186\">\n\t\t\tArt. 186\t\t\t <span>(3)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-816-FcOcZPVhOX' data-post_id='816'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 186 &#8211; A antiga REN 414\/2010, em seu Art. 53-L, estabelecia a aplica\u00e7\u00e3o do subs\u00eddio tarif\u00e1rio Irriga\u00e7\u00e3o e Aquicultura para as unidades consumidoras localizadas em munic\u00edpios pertencentes \u00e0 SUDENE, no percentual de 90% para o grupo A e 73% grupo B.<br>No estado do Esp\u00edrito Santo, nos termos da Lei 9690\/1998 e Lei Complementar 125\/2007, s\u00e3o contemplados 31 munic\u00edpios como pertencentes \u00e0 regi\u00e3o da SUDENE, para os quais a EDP ES aplica o referido subs\u00eddio, totalizando aproximadamente 8.229 unidades consumidoras do Grupo B e 346 unidades do Grupo A.<br>A nova REN 1000\/2021, altera o dispositivo do subs\u00eddio tarif\u00e1rio Irrigante e Aquicultura, conforme item III.10.5. da Nota T\u00e9cnica n\u00ba 0130\/2021-SRD\/SMA\/ANEEL, cuja nova reda\u00e7\u00e3o substitui a refer\u00eancia &#8220;SUDENE&#8221; por &#8220;regi\u00f5es geoecon\u00f4micas denominadas Vale do Jequitinhonha e Pol\u00edgono da Seca, no Estado de Minas Gerais&#8221;.<br>De acordo com a nova reda\u00e7\u00e3o da REN 1000\/2021, os munic\u00edpios do estado do Esp\u00edrito Santo deixam de ser eleg\u00edveis para a aplica\u00e7\u00e3o do subs\u00eddio no patamar de 90% para o Grupo A e 73% grupo B.<br>Importante ressaltar que, para o Estado do Esp\u00edrito Santo, a Lei Complementar n\u00ba 185\/2021 n\u00e3o alterou os munic\u00edpios pertencentes \u00e0 SUDENE.<br>Portanto, vislumbra-se o entendimento de que:<br>A EDP ES deve adequar os percentuais do subs\u00eddio tarif\u00e1rio Irriga\u00e7\u00e3o e Aquicultura, de 90% Grupo A e 73% Grupo B (REN 1000\/2021, Art. 186, Inciso I) para os percentuais de 70% Grupo A e 60% Grupo B (REN 1000\/2021, Art. 186, Inciso III)?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, pois o fundamento dos descontos \u00e9 a Portaria MINFRA n\u00ba 45, de 20 de mar\u00e7o de 1992, o que foi corrigido pela REN 1000\/2021. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=subsidios\">SUBS\u00cdDIOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tarifas\">TARIFAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='816' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1191-xKlCwlLqql' data-post_id='1191'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 186 \/ 665 &#8211; Toda unidade consumidora que seja eleg\u00edvel ao benef\u00edcio tarif\u00e1rio para as atividades de irriga\u00e7\u00e3o e de aquicultura pode comprovar alternativamente o que \u00e9 previsto no \u00a7 7\u00ba do art. 186 com a autodeclara\u00e7\u00e3o prevista no \u00a7 1\u00ba do art. 665 at\u00e9 o final de 2023 (fim do primeiro ciclo de revis\u00e3o tarif\u00e1ria)?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o. A autodeclara\u00e7\u00e3o prevista no art. 665, \u00a71\u00ba somente pode ser utilizada para as unidades consumidoras alcan\u00e7adas pela revis\u00e3o cadastral. As demais devem observar o previsto no \u00a7 7\u00ba do art. 186.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=subsidios\">SUBS\u00cdDIOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tarifas\">TARIFAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1191' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-817-4An7ywsDsq' data-post_id='817'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 186 \/ 668 &#8211; A altera\u00e7\u00e3o dos percentuais do subs\u00eddio tarif\u00e1rio Irriga\u00e7\u00e3o e Aquicultura se dar\u00e1 a partir de 31 de mar\u00e7o de 2022 (REN 1000\/2021, Art. 668, Inciso IV)?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O prazo m\u00e1ximo para essa adequa\u00e7\u00e3o \u00e9 at\u00e9 31\/03\/2022, conforme art. 668, IV da REN 1.000\/2021. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=subsidios\">SUBS\u00cdDIOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tarifas\">TARIFAS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='817' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-219' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 219\">\n\t\t\tArt. 219\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1166-73DeuZbn0I' data-post_id='1166'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 219 &#8211; A REN 733\/2016 regulamentava em seu artigo 3\u00ba o seguinte:<br>Art. 3\u00ba Faculta-se a op\u00e7\u00e3o pela tarifa branca a todos os titulares de unidades consumidoras do grupo B e daquelas do grupo A com tarifa do grupo B, conforme disposto no art. 100 da Resolu\u00e7\u00e3o Normativa n\u00ba 414, de 2010.<br>\u00a7 1\u00ba N\u00e3o se aplica o disposto no caput \u00e0s unidades consumidoras da subclasse baixa renda da classe residencial, da classe ilumina\u00e7\u00e3o p\u00fablica e \u00e0quelas com faturamento pela modalidade de pr\u00e9-pagamento.<br>\u00a7 2\u00ba Os consumidores atendidos com Sistema de Medi\u00e7\u00e3o Centralizada &#8211; SMC somente poder\u00e3o optar pela tarifa branca ap\u00f3s a homologa\u00e7\u00e3o das funcionalidades da tarifa branca nesse sistema pelo \u00f3rg\u00e3o metrol\u00f3gico.<br>Em rela\u00e7\u00e3o a orienta\u00e7\u00e3o contida no par\u00e1grafo 2\u00ba, n\u00e3o foi identificado na REN 1000\/2021 artigo contendo a mesma orienta\u00e7\u00e3o. Desta forma questiona-se se o procedimento previsto nesse par\u00e1grafo continua respaldado em algum artigo da nova resolu\u00e7\u00e3o? Como as distribuidoras devem proceder caso esse tipo de medidor, para aplica\u00e7\u00e3o em SMC, n\u00e3o tenha sido homologado ainda pelo \u00f3rg\u00e3o metrol\u00f3gico?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A modalidade tarif\u00e1ria hor\u00e1ria branca foi institu\u00edda pela REN 464\/2011.  Em 2012, por meio da REN 502\/2012, a ANEEL regulamentou os requisitos para os sistemas de medi\u00e7\u00e3o da tarifa branca. A REN 733\/2016, embora tenha sido publicada em 2016, teve o seu processo de participa\u00e7\u00e3o p\u00fablica na Audi\u00eancia P\u00fablica n\u00ba 43\/2013. <br><br>Feito esse breve hist\u00f3rico, a avalia\u00e7\u00e3o feita \u00e9 que j\u00e1 se passou prazo mais que suficiente para o desenvolvimento e homologa\u00e7\u00e3o da tarifa branca em sistemas do tipo SMC, e que as pr\u00f3prias distribuidoras e associa\u00e7\u00f5es deveriam ter realizado gest\u00e3o adequada junto aos fabricantes e ao \u00f3rg\u00e3o metrol\u00f3gico. <br><br>Entende-se ainda que o consumidor n\u00e3o deve ter o seu direito \u00e0 tarifa branca restringido pelo eventual atraso na homologa\u00e7\u00e3o de tais sistemas de medi\u00e7\u00e3o, e que a distribuidora possui alternativas para viabilizar o direito, a exemplo da substitui\u00e7\u00e3o do medidor do consumidor que solicita a tarifa branca.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=medicao\">MEDI\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1166' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-221' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 221\">\n\t\t\tArt. 221\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1154-toPoC53m5t' data-post_id='1154'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 221 \/ 292 &#8211; Existe a possibilidade da aplica\u00e7\u00e3o do disposto no artigo 292 sem a observ\u00e2ncia do disposto no artigo 221, ou seja, para os clientes que fa\u00e7am a op\u00e7\u00e3o por faturamento com aplica\u00e7\u00e3o da tarifa do grupo B, h\u00e1 possibilidade de altera\u00e7\u00e3o de tarifa sem aguardar 12 ciclos de faturamento? Ou, para solicita\u00e7\u00e3o do consumidor de op\u00e7\u00e3o por faturamento com aplica\u00e7\u00e3o da tarifa do grupo B para sua unidade consumidora do grupo A \u00e9 necess\u00e1rio observar as disposi\u00e7\u00f5es de ambos os artigos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Para os casos de op\u00e7\u00e3o de faturamento do art. 292 da REN 1000\/2021 a distribuidora deve observar o prazo previsto no \u00a72\u00ba:<br><br><em>Art. 292 [&#8230;] \u00a7 2\u00ba A aplica\u00e7\u00e3o da tarifa do grupo B ou o retorno ao faturamento com aplica\u00e7\u00e3o de tarifa do grupo A devem ser realizados <strong>at\u00e9 o segundo ciclo de faturamento subsequente \u00e0 formaliza\u00e7\u00e3o da op\u00e7\u00e3o de faturamento<\/strong>.<br><\/em><br>Assim, o prazo o art. 292 \u00e9 mais espec\u00edfico e deve ser observado, pois n\u00e3o h\u00e1 como atender ao pedido da op\u00e7\u00e3o de faturamento sem que haja a correspondente altera\u00e7\u00e3o da modalidade tarif\u00e1ria.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tarifas\">TARIFAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1154' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1153-xzolo4NB00' data-post_id='1153'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 221 \/ 311 &#8211; A respeito da altera\u00e7\u00e3o de modalidade tarif\u00e1ria a pedido do consumidor. Para fins de cumprimento da al\u00ednea a) do inciso I do art. 221 da REN 1.000\/21, questiono se para consumidor com demanda contratada por menos de 12 ciclos de faturamento, por\u00e9m, que n\u00e3o tenha feito altera\u00e7\u00e3o de modalidade tarif\u00e1ria durante o per\u00edodo de testes, conforme indicado no art. 311 da REN 1.000\/21, a distribuidora deve observar a disposi\u00e7\u00e3o da referida al\u00ednea e negar o seu pedido?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Na situa\u00e7\u00e3o apresentada, em que o consumidor n\u00e3o efetuou altera\u00e7\u00e3o da modalidade tarif\u00e1ria nos \u00faltimos 12 ciclos, a distribuidora n\u00e3o pode negar o pedido de altera\u00e7\u00e3o.<br>O art. 221, I, \u201ca\u201d da REN 1000\/2021 reproduz o art. 57, \u00a75\u00ba, I da REN 414\/2010, sem altera\u00e7\u00e3o de m\u00e9rito.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tarifas\">TARIFAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1153' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-234' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 234\">\n\t\t\tArt. 234\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-748-vrurR4Ttgd' data-post_id='748'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 234 &#8211; O par\u00e1grafo \u00fanico do art. 234 da REN 1000\/21 apresenta que os usu\u00e1rios respons\u00e1veis pelos custos de instala\u00e7\u00e3o e opera\u00e7\u00e3o do sistema de comunica\u00e7\u00e3o de dados utilizados para leitura do sistema de medi\u00e7\u00e3o de unidade consumidora e de outra distribuidora devem disponibilizar a infraestrutura necess\u00e1ria para que a leitura seja realizada. O que comp\u00f5e a infraestrutura necess\u00e1ria para que seja poss\u00edvel a realiza\u00e7\u00e3o da leitura? (Acesso f\u00edsico ao medidor, acesso a canal de comunica\u00e7\u00e3o etc.); o inciso III do art. 25 da REN 506\/12 trazia especifica\u00e7\u00f5es ao t\u00f3pico, desta forma elas se mant\u00e9m?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O citado art. 25, III da REN 506\/2012 j\u00e1 tinha sido revogado pela REN 863\/2019.<br>As disposi\u00e7\u00f5es do Cap\u00edtulo VIII &#8211; Medi\u00e7\u00e3o para Faturamento s\u00e3o complementadas pelo M\u00f3dulo 5 do PRODIST.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=medicao\">MEDI\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='748' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-239' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 239\">\n\t\t\tArt. 239\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-754-XbdFaswy2l' data-post_id='754'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 239 &#8211; Em rela\u00e7\u00e3o ao art. 239 da REN 1000\/21 n\u00e3o ficou claro o tipo de acesso aos dados medidos. O cliente deve por meio de alguma plataforma de medi\u00e7\u00e3o disponibilizar tamb\u00e9m estes dados ou o trecho refere-se aos dados medidos de forma visual?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o \u00e9 somente de forma visual, a distribuidora deve estar habilitada a coletar os dados remotamente, conforme M\u00f3dulo 5 do PRODIST. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=medicao\">MEDI\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='754' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-240' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 240\">\n\t\t\tArt. 240\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-756-rT8XhCrjhL' data-post_id='756'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 240 &#8211; Em rela\u00e7\u00e3o ao art. 240 da REN 1000\/21 quais s\u00e3o as informa\u00e7\u00f5es apuradas pelo sistema de medi\u00e7\u00e3o que precisam ser armazenadas, e por quanto tempo? (leitura, mem\u00f3ria de massa, par\u00e2metros etc.) O armazenamento \u00e9 facultativo ou obrigat\u00f3rio?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 240 \u00e9 uma faculdade da distribuidora, que pode delimitar as informa\u00e7\u00f5es que ser\u00e3o disponibilizadas e por quanto tempo. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=medicao\">MEDI\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='756' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-249' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 249\">\n\t\t\tArt. 249\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1162-rP8XIttnIO' data-post_id='1162'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 249 \/ 250 \/ 432 &#8211; Sobre o agendamento da inspe\u00e7\u00e3o realizada em campo, quando esta \u00e9 solicitada pelo consumidor e demais usu\u00e1rios, referido no inciso I do art. 250. Algumas distribuidoras optam nessas situa\u00e7\u00f5es em realizar a inspe\u00e7\u00e3o (aferi\u00e7\u00e3o) somente em laborat\u00f3rio, neste caso esse agendamento de 3 dias, seria aplicado a retirada do medidor para inspe\u00e7\u00e3o (aferi\u00e7\u00e3o) ou podemos desconsiderar esse agendamento, quando n\u00e3o for realizada a inspe\u00e7\u00e3o (aferi\u00e7\u00e3o) em campo?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Os arts. 249 e 250 da REN 1000\/2021 mantiveram o m\u00e9rito do art. 137 da REN 414\/2010 sobre a quest\u00e3o encaminhada. <br><br>Dessa forma, esclarecemos que, ou a inspe\u00e7\u00e3o \u00e9 realizada em campo, com o agendamento de 3 dias \u00fateis (art. 250, I), ou a inspe\u00e7\u00e3o ser\u00e1 realizada em laborat\u00f3rio, nesse caso com o agendamento de 10 dias (art. 250, II, &#8220;d&#8221;).<br><br>No caso de inspe\u00e7\u00e3o em laborat\u00f3rio, em fun\u00e7\u00e3o de n\u00e3o haver prazo expresso para a distribuidora agendar a retirada do medidor, deve ser observado o que disp\u00f5e o art. 432 da REN 1000\/2021, considerando a previs\u00e3o da necessidade de entrega do comprovante na retirada (art. 250, II, &#8220;b&#8221;):<br><br><em>&#8220;Art. 432. A distribuidora deve informar ao consumidor e demais usu\u00e1rios a data e o turno de realiza\u00e7\u00e3o dos servi\u00e7os nas situa\u00e7\u00f5es em que a presen\u00e7a de um respons\u00e1vel seja necess\u00e1ria, ou quando o pr\u00f3prio consumidor ou demais usu\u00e1rios tenham manifestado interesse em acompanhar, a exemplo da vistoria e da visita t\u00e9cnica \u00e0s instala\u00e7\u00f5es.  <br>\u00a7 1\u00ba A distribuidora deve prestar a informa\u00e7\u00e3o disposta no caput ao fornecer o protocolo ao consumidor e demais usu\u00e1rios, ou at\u00e9 o dia anterior \u00e0 realiza\u00e7\u00e3o do servi\u00e7o.  [&#8230;] &#8220;<\/em><br><br>Do exposto, no caso de inspe\u00e7\u00e3o em laborat\u00f3rio do art. 250, a distribuidora deve informar ao consumidor a data\/turno em que far\u00e1 a retirada do medidor, ao fornecer o protocolo ou at\u00e9 o dia anterior. A distribuidora tamb\u00e9m deve agendar a inspe\u00e7\u00e3o com pelo menos 10 dias de anteced\u00eancia.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inspecao-da-medicao\">INSPE\u00c7\u00c3O DA MEDI\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1162' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-250' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 250\">\n\t\t\tArt. 250\t\t\t <span>(4)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-735-gYljPbYLvN' data-post_id='735'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 250 &#8211; O artigo 250 trata das disposi\u00e7\u00f5es a serem seguidas quando da solicita\u00e7\u00e3o do consumidor? OU seja, somente dever\u00e3o ser utilizados os procedimentos descritos no mencionado artigo, quando se tratar de inspe\u00e7\u00e3o.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. O art. 250 \u00e9 somente para os casos de solicita\u00e7\u00e3o de inspe\u00e7\u00e3o. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inspecao-da-medicao\">INSPE\u00c7\u00c3O DA MEDI\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=procedimentos-irregulares\">PROCEDIMENTOS IRREGULARES<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='735' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1165-QLGy7ACn8A' data-post_id='1165'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 250 &#8211; Sobre o procedimento de aferi\u00e7\u00e3o de medidores, agora denominado Inspe\u00e7\u00e3o do Sistema de Medi\u00e7\u00e3o, no art. 130 e 137 da REN 414\/2010 constavam disposi\u00e7\u00f5es no caso de n\u00e3o comparecimento do usu\u00e1rio na aferi\u00e7\u00e3o em \u00f3rg\u00e3o metrol\u00f3gico que foram alteradas no art. 250 da REN 1000\/2021.<br>No caso de n\u00e3o comparecimento do usu\u00e1rio a distribuidora tinha 30 dias para enviar o relat\u00f3rio ou seguir cronograma pr\u00f3prio, enquanto na REN 1.000 n\u00e3o h\u00e1 prazo estabelecido nessa condi\u00e7\u00e3o. Como h\u00e1 prazo espec\u00edfico de anteced\u00eancia do agendamento e necessidade de reprograma\u00e7\u00e3o da aferi\u00e7\u00e3o pelo \u00f3rg\u00e3o metrol\u00f3gico, o prazo de 30 dias para envio do relat\u00f3rio se faz necess\u00e1rio. Portanto, no caso de n\u00e3o comparecimento do consumidor, com ou sem solicita\u00e7\u00e3o de reagendamento, pode ser adotado o prazo de 30 dias para envio do relat\u00f3rio a partir da data previamente acordada para realiza\u00e7\u00e3o da aferi\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A REN 1000\/2021 incorporou em sua reda\u00e7\u00e3o a interpreta\u00e7\u00e3o consolidada na Ag\u00eancia sobre a REN 414\/2010. Nesse sentido, o entendimento consolidado na ANEEL para o art. 129, \u00a79\u00ba da REN 414\/2010 \u00e9 que no caso de n\u00e3o comparecimento do consumidor na data agendada a distribuidora tem duas op\u00e7\u00f5es:<br>a) realizar a inspe\u00e7\u00e3o na data agendada, sem a presen\u00e7a do consumidor; ou <br>b) reagendar e oportunizar ao consumidor o acompanhamento, nesse caso realizando novo agendamento com a mesma anteced\u00eancia.<br><br>Esse entendimento foi mantido, explicitado e padronizado na reda\u00e7\u00e3o dos arts. 250, IV, no art. 463, \u00a72\u00ba e no art. 592, \u00a72\u00ba.<br><br>O prazo de 30 dias a partir da solicita\u00e7\u00e3o para a distribuidora encaminhar o relat\u00f3rio de inspe\u00e7\u00e3o do art. 250 da REN 1000\/2021 \u00e9 o mesmo prazo que era previsto no art. 137 da REN 414\/2010.<br><br>Ent\u00e3o, n\u00e3o \u00e9 permitido contar o prazo de 30 dias para o encaminhamento do relat\u00f3rio a partir da \u201cdata acordada para a realiza\u00e7\u00e3o da inspe\u00e7\u00e3o\u201d, a contagem deve ser realizada a partir da solicita\u00e7\u00e3o.<br><br>Importante ainda ressaltar que o art. 250, \u00a71\u00ba prev\u00ea que, havendo concord\u00e2ncia de quem solicitou a inspe\u00e7\u00e3o, a distribuidora pode praticar prazos menores de agendamento.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inspecao-da-medicao\">INSPE\u00c7\u00c3O DA MEDI\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1165' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-730-Qi8kjEsbcQ' data-post_id='730'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 250 \/ 590 &#8211; Em rela\u00e7\u00e3o ao Art. 250 da REN n\u00b0 1.000\/2021, seria necess\u00e1rio agendar a inspe\u00e7\u00e3o com o cliente em todas as situa\u00e7\u00f5es? Ou seja, as inspe\u00e7\u00f5es de rotina para avaliar poss\u00edveis procedimentos irregulares dever\u00e3o ser informadas com anteced\u00eancia ao consumidor?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O agendamento previsto no art. 250 \u00e9 somente para os casos de solicita\u00e7\u00e3o de inspe\u00e7\u00e3o. O art. 590 da REN 1000\/2021 trata dos procedimentos irregulares. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inspecao-da-medicao\">INSPE\u00c7\u00c3O DA MEDI\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=procedimentos-irregulares\">PROCEDIMENTOS IRREGULARES<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='730' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1162-yLoaUqEvqT' data-post_id='1162'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 249 \/ 250 \/ 432 &#8211; Sobre o agendamento da inspe\u00e7\u00e3o realizada em campo, quando esta \u00e9 solicitada pelo consumidor e demais usu\u00e1rios, referido no inciso I do art. 250. Algumas distribuidoras optam nessas situa\u00e7\u00f5es em realizar a inspe\u00e7\u00e3o (aferi\u00e7\u00e3o) somente em laborat\u00f3rio, neste caso esse agendamento de 3 dias, seria aplicado a retirada do medidor para inspe\u00e7\u00e3o (aferi\u00e7\u00e3o) ou podemos desconsiderar esse agendamento, quando n\u00e3o for realizada a inspe\u00e7\u00e3o (aferi\u00e7\u00e3o) em campo?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Os arts. 249 e 250 da REN 1000\/2021 mantiveram o m\u00e9rito do art. 137 da REN 414\/2010 sobre a quest\u00e3o encaminhada. <br><br>Dessa forma, esclarecemos que, ou a inspe\u00e7\u00e3o \u00e9 realizada em campo, com o agendamento de 3 dias \u00fateis (art. 250, I), ou a inspe\u00e7\u00e3o ser\u00e1 realizada em laborat\u00f3rio, nesse caso com o agendamento de 10 dias (art. 250, II, &#8220;d&#8221;).<br><br>No caso de inspe\u00e7\u00e3o em laborat\u00f3rio, em fun\u00e7\u00e3o de n\u00e3o haver prazo expresso para a distribuidora agendar a retirada do medidor, deve ser observado o que disp\u00f5e o art. 432 da REN 1000\/2021, considerando a previs\u00e3o da necessidade de entrega do comprovante na retirada (art. 250, II, &#8220;b&#8221;):<br><br><em>&#8220;Art. 432. A distribuidora deve informar ao consumidor e demais usu\u00e1rios a data e o turno de realiza\u00e7\u00e3o dos servi\u00e7os nas situa\u00e7\u00f5es em que a presen\u00e7a de um respons\u00e1vel seja necess\u00e1ria, ou quando o pr\u00f3prio consumidor ou demais usu\u00e1rios tenham manifestado interesse em acompanhar, a exemplo da vistoria e da visita t\u00e9cnica \u00e0s instala\u00e7\u00f5es.  <br>\u00a7 1\u00ba A distribuidora deve prestar a informa\u00e7\u00e3o disposta no caput ao fornecer o protocolo ao consumidor e demais usu\u00e1rios, ou at\u00e9 o dia anterior \u00e0 realiza\u00e7\u00e3o do servi\u00e7o.  [&#8230;] &#8220;<\/em><br><br>Do exposto, no caso de inspe\u00e7\u00e3o em laborat\u00f3rio do art. 250, a distribuidora deve informar ao consumidor a data\/turno em que far\u00e1 a retirada do medidor, ao fornecer o protocolo ou at\u00e9 o dia anterior. A distribuidora tamb\u00e9m deve agendar a inspe\u00e7\u00e3o com pelo menos 10 dias de anteced\u00eancia.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inspecao-da-medicao\">INSPE\u00c7\u00c3O DA MEDI\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1162' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-252' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 252\">\n\t\t\tArt. 252\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1186-yfE9F5J11t' data-post_id='1186'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 252 &#8211; Sobre a emiss\u00e3o do TOI e do relat\u00f3rio de inspe\u00e7\u00e3o indicado no art. 252, a necessidade de emitir esses documentos se d\u00e1 apenas nas inspe\u00e7\u00f5es onde fora encontrado uma irregularidade no sistema de medi\u00e7\u00e3o ou se d\u00e1 em toda e qualquer inspe\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Em toda inspe\u00e7\u00e3o a distribuidora deve cumprir o que disp\u00f5e o art. 252<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inspecao-da-medicao\">INSPE\u00c7\u00c3O DA MEDI\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=toi\">TOI<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1 parent\" id=\"comment-164\">\n\t\t\t\t<div id=\"div-comment-164\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/b978ecaa1e890878f2293e513ea9e4e1cf00eba860b30d44fd6e8a7da2fcef30?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/b978ecaa1e890878f2293e513ea9e4e1cf00eba860b30d44fd6e8a7da2fcef30?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Weslley Moura<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/130\/#comment-164\">19\/09\/2022 \u00e0s 11:57<\/a>\t\t<\/div>\n\n\t\t<p>Quando se refere a troca de medidor em que n\u00e3o haja uma inspe\u00e7\u00e3o, microgera\u00e7\u00e3o, tarifa branca a necessidade de emiss\u00e3o do TOI?<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-164\" data-commentid=\"164\" data-postid=\"1186\" data-belowelement=\"div-comment-164\" data-respondelement=\"respond\" data-replyto=\"Responder para Weslley Moura\" aria-label=\"Responder para Weslley Moura\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<ul class=\"children\">\n\t\t<li class=\"comment byuser comment-author-filipedias odd alt depth-2\" id=\"comment-165\">\n\t\t\t\t<div id=\"div-comment-165\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Filipe Dias<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/130\/#comment-165\">10\/10\/2022 \u00e0s 20:55<\/a>\t\t<\/div>\n\n\t\t<p>N\u00e3o, somente h\u00e1 obrigatoriedade expressa na REN 1.000 nos casos de inspe\u00e7\u00e3o.<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-165\" data-commentid=\"165\" data-postid=\"1186\" data-belowelement=\"div-comment-165\" data-respondelement=\"respond\" data-replyto=\"Responder para Filipe Dias\" aria-label=\"Responder para Filipe Dias\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n<\/ul><!-- .children -->\n<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1186' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-253' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 253\">\n\t\t\tArt. 253\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1164-Avbk2f3bP7' data-post_id='1164'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 253 &#8211; Com rela\u00e7\u00e3o ao Par\u00e1grafo \u00danico do art. 253, a regulamenta\u00e7\u00e3o define que os lacres metrol\u00f3gicos dos medidores n\u00e3o podem ser rompidos at\u00e9 15 dias ap\u00f3s a entrega do relat\u00f3rio da an\u00e1lise do medidor. Nos casos onde a an\u00e1lise \u00e9 realizada em laborat\u00f3rio determinadas irregularidades somente s\u00e3o evidenciadas com a abertura do medidor (exemplo: casos de manipula\u00e7\u00e3o do medidor com instala\u00e7\u00e3o de rel\u00e9s no circuito de tens\u00e3o do medidor, comandados por controle remoto), onde os lacres do INMETRO podem ou n\u00e3o estar presentes no medidor no ato da avalia\u00e7\u00e3o. Nestes casos como \u00e9 poss\u00edvel atender ao regulamento contido no par\u00e1grafo \u00fanico mantendo a constata\u00e7\u00e3o da irregularidade apontada?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A reda\u00e7\u00e3o do par\u00e1grafo \u00fanico do art. 253 teve origem em contribui\u00e7\u00e3o do INMETRO. <br><br>De acordo com o INMETRO, enquanto houver a possibilidade e estiver dentro do prazo para que o usu\u00e1rio solicite a verifica\u00e7\u00e3o, as marcas de selagem metrol\u00f3gicas (aquelas destinadas a evidenciar que o instrumento de medi\u00e7\u00e3o sofreu qualquer modifica\u00e7\u00e3o n\u00e3o autorizada, reajuste, remo\u00e7\u00e3o de partes, etc.) n\u00e3o podem ser rompidas, j\u00e1 que isso acarreta a descaracteriza\u00e7\u00e3o do instrumento. <br><br>Al\u00e9m da contribui\u00e7\u00e3o do pr\u00f3prio INMETRO, esse assunto foi discutido em reuni\u00e3o com a ABRADEE e distribuidoras em 20\/08\/2021, sendo manifestado na ocasi\u00e3o pelas pr\u00f3prias distribuidoras n\u00e3o haver nenhum problema quanto a esse dispositivo.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inspecao-da-medicao\">INSPE\u00c7\u00c3O DA MEDI\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1164' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1163-XQ1jQoySdA' data-post_id='1163'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 253 &#8211; Em rela\u00e7\u00e3o ao art. 253 no caso do processo de inspe\u00e7\u00e3o do sistema de medi\u00e7\u00e3o mediante solicita\u00e7\u00e3o do consumidor ou demais usu\u00e1rios, em que a distribuidora fa\u00e7a a inspe\u00e7\u00e3o no INMETRO ou \u00f3rg\u00e3o\/ metrol\u00f3gico delegado, a distribuidora precisa ainda seguir o que \u00e9 disposto no art. 253 ou pode ignorar o referido artigo pelo fato de a inspe\u00e7\u00e3o j\u00e1 ter sido realizada em instituto metrol\u00f3gico oficial do local?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o h\u00e1 previs\u00e3o regulat\u00f3ria para que a distribuidora \u201cignore\u201d o disposto no art. 253 da REN 1000\/2021, ainda que a inspe\u00e7\u00e3o inicial tenha sido realizada em  INMETRO ou \u00f3rg\u00e3o metrol\u00f3gico delegado. Assim, o consumidor tem o direito de solicitar a verifica\u00e7\u00e3o do medidor junto ao INMETRO ou \u00f3rg\u00e3o metrol\u00f3gico delegado em at\u00e9 15 dias ap\u00f3s receber o relat\u00f3rio da inspe\u00e7\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inspecao-da-medicao\">INSPE\u00c7\u00c3O DA MEDI\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1163' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-255' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 255\">\n\t\t\tArt. 255\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-762-K9LIkFyLde' data-post_id='762'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 255 \/ 595 &#8211; Acerca da regra definida no \u00a7 3\u00b0 do art. 255, esta j\u00e1 era prevista na REN 414, por\u00e9m com a avalia\u00e7\u00e3o de um per\u00edodo de 12 meses e n\u00e3o de 60 meses. Quando \u00e9 dito \u201cvalor menor ou igual a 40% para a rela\u00e7\u00e3o entre a soma dos quatro menores e a soma dos quatro maiores valores de consumo ou de demanda de energia el\u00e9trica ativa\u201d consideramos os quatro menores e os quatro maiores consumos ou de demanda dentro de um per\u00edodo de 60 meses? Nos casos dos consumidores com leitura plurimensal, consideramos os valores medidos, faturados, ou a m\u00e9dia a cada 3 ciclos onde efetivamente ocorreu a leitura pela distribuidora ou por autoleitura? A sazonalidade agora passa a ser identificada em per\u00edodos de 60 ciclos ao inv\u00e9s de 12 ciclos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A reda\u00e7\u00e3o do art. 255, \u00a73\u00ba foi retificada para retornar ao disposto na REN 414\/2010:<br><em>Art. 255. [\u2026] \u00a73\u00ba Caso a rela\u00e7\u00e3o entre a soma dos quatro menores e a soma dos quatro maiores consumos de energia el\u00e9trica ou demanda de pot\u00eancia ativa da unidade consumidora seja igual ou inferior a 40% a cada 12 ciclos completos de faturamento, nos 36 ciclos anteriores \u00e0 data do defeito na medi\u00e7\u00e3o, a distribuidora deve considerar essa condi\u00e7\u00e3o para a compensa\u00e7\u00e3o do faturamento.<br>Reda\u00e7\u00e3o de igual teor tamb\u00e9m foi aplicada no art. 595, \u00a71\u00ba.<\/em> <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='762' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-260' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 260\">\n\t\t\tArt. 260\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-927-QdmU1gjmmZ' data-post_id='927'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 260 \/ 261 \/ 312 &#8211; O artigo 312 determina que o per\u00edodo de testes deve ter dura\u00e7\u00e3o de 3 ciclos consecutivos e completos de faturamento. O faturamento do grupo A, conforme artigo 261, deve ser correspondente ao consumo do m\u00eas civil. Considerando isso, no caso de uma unidade consumidora do grupo A em que o primeiro ciclo de faturamento n\u00e3o tenha completado o m\u00eas civil, esse primeiro ciclo deve ser computado para o c\u00e1lculo dos tr\u00eas ciclos de faturamento completos utilizados no per\u00edodo de testes?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>CEMIG<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A dura\u00e7\u00e3o do per\u00edodo de testes do art. 312 da REN 1000\/2021 \u00e9 a mesma do art. 134 da REN 414\/2010.<br>Para o primeiro ciclo de faturamento dentro do per\u00edodo de testes a distribuidora pode observar, caso necess\u00e1rio, o disposto no art. 260, \u00a71\u00ba da REN 1000\/2021, de modo a adequar os ciclos subsequentes ao m\u00eas civil.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=periodo-de-testes\">PER\u00cdODO DE TESTES<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='927' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1160-nZe0JFhxDR' data-post_id='1160'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 260 \/ 286 &#8211; O Art. 286 cita que para faturamento da demanda deve-se observar o art 260, por\u00e9m o art. 260 se refere ao faturamento do grupo B. Pedimos verificar se \u00e9 erro material.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O texto do inciso III do art. 286 continha um erro material e j\u00e1 foi retificado, conforme transcrito a seguir: <br><br><em>Art. 286. [&#8230;] III &#8211; para o faturamento da demanda: observar o art. 294.<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=demanda-contratada\">DEMANDA CONTRATADA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1160' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-261' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 261\">\n\t\t\tArt. 261\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-927-GMBqS7Cw4A' data-post_id='927'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 260 \/ 261 \/ 312 &#8211; O artigo 312 determina que o per\u00edodo de testes deve ter dura\u00e7\u00e3o de 3 ciclos consecutivos e completos de faturamento. O faturamento do grupo A, conforme artigo 261, deve ser correspondente ao consumo do m\u00eas civil. Considerando isso, no caso de uma unidade consumidora do grupo A em que o primeiro ciclo de faturamento n\u00e3o tenha completado o m\u00eas civil, esse primeiro ciclo deve ser computado para o c\u00e1lculo dos tr\u00eas ciclos de faturamento completos utilizados no per\u00edodo de testes?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>CEMIG<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A dura\u00e7\u00e3o do per\u00edodo de testes do art. 312 da REN 1000\/2021 \u00e9 a mesma do art. 134 da REN 414\/2010.<br>Para o primeiro ciclo de faturamento dentro do per\u00edodo de testes a distribuidora pode observar, caso necess\u00e1rio, o disposto no art. 260, \u00a71\u00ba da REN 1000\/2021, de modo a adequar os ciclos subsequentes ao m\u00eas civil.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=periodo-de-testes\">PER\u00cdODO DE TESTES<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='927' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-264' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 264\">\n\t\t\tArt. 264\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1172-0Y8bglSkQD' data-post_id='1172'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 264 \/ 398 &#8211; O artigo 398 prev\u00ea as informa\u00e7\u00f5es obrigat\u00f3rias do atendimento pela internet, incluindo, no inciso VIII, a obriga\u00e7\u00e3o de disponibilizar os meios para realiza\u00e7\u00e3o de autoleitura. Contudo, a autoleitura \u00e9 de ades\u00e3o opcional pelas Distribuidoras, conforme artigo 264. As distribuidoras que n\u00e3o tiverem o servi\u00e7o de autoleitura oferecida, ficam dispensadas do cumprimento do inciso VIII do artigo 398? Caso positivo, n\u00e3o seria o caso de alterar o inciso para \u201cquando aplic\u00e1vel\u201d?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, a distribuidora que n\u00e3o ofertar a autoleitura, nos termos do art. 264, n\u00e3o precisa disponibilizar a informa\u00e7\u00e3o do art. 398, VIII em sua p\u00e1gina na internet. Esclarecemos que a REN 1000\/2021 deve ser interpretada de forma a harmonizar os seus dispositivos.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento-pela-internet\">ATENDIMENTO PELA INTERNET<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=leitura\">LEITURA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1172' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-286' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 286\">\n\t\t\tArt. 286\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1160-CpT6vV6c7I' data-post_id='1160'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 260 \/ 286 &#8211; O Art. 286 cita que para faturamento da demanda deve-se observar o art 260, por\u00e9m o art. 260 se refere ao faturamento do grupo B. Pedimos verificar se \u00e9 erro material.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O texto do inciso III do art. 286 continha um erro material e j\u00e1 foi retificado, conforme transcrito a seguir: <br><br><em>Art. 286. [&#8230;] III &#8211; para o faturamento da demanda: observar o art. 294.<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=demanda-contratada\">DEMANDA CONTRATADA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1160' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-292' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 292\">\n\t\t\tArt. 292\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1154-vyvDHHpYKi' data-post_id='1154'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 221 \/ 292 &#8211; Existe a possibilidade da aplica\u00e7\u00e3o do disposto no artigo 292 sem a observ\u00e2ncia do disposto no artigo 221, ou seja, para os clientes que fa\u00e7am a op\u00e7\u00e3o por faturamento com aplica\u00e7\u00e3o da tarifa do grupo B, h\u00e1 possibilidade de altera\u00e7\u00e3o de tarifa sem aguardar 12 ciclos de faturamento? Ou, para solicita\u00e7\u00e3o do consumidor de op\u00e7\u00e3o por faturamento com aplica\u00e7\u00e3o da tarifa do grupo B para sua unidade consumidora do grupo A \u00e9 necess\u00e1rio observar as disposi\u00e7\u00f5es de ambos os artigos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Para os casos de op\u00e7\u00e3o de faturamento do art. 292 da REN 1000\/2021 a distribuidora deve observar o prazo previsto no \u00a72\u00ba:<br><br><em>Art. 292 [&#8230;] \u00a7 2\u00ba A aplica\u00e7\u00e3o da tarifa do grupo B ou o retorno ao faturamento com aplica\u00e7\u00e3o de tarifa do grupo A devem ser realizados <strong>at\u00e9 o segundo ciclo de faturamento subsequente \u00e0 formaliza\u00e7\u00e3o da op\u00e7\u00e3o de faturamento<\/strong>.<br><\/em><br>Assim, o prazo o art. 292 \u00e9 mais espec\u00edfico e deve ser observado, pois n\u00e3o h\u00e1 como atender ao pedido da op\u00e7\u00e3o de faturamento sem que haja a correspondente altera\u00e7\u00e3o da modalidade tarif\u00e1ria.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tarifas\">TARIFAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1154' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-300' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 300\">\n\t\t\tArt. 300\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1158-rAUDYIo5UB' data-post_id='1158'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 300 &#8211; A REN 1000\/2021 determina no art. 300 que a cobran\u00e7a de Demanda Complementar deve ocorrer \u201cpor posto tarif\u00e1rio\u201d, o que n\u00e3o estava estabelecido no art. 105 da REN 414\/2010.<br>Para clientes rurais\/sazonais classificados na modalidade tarif\u00e1ria hor\u00e1ria azul, o c\u00e1lculo da Demanda Complementar dever\u00e1 ocorrer individualmente nos dois postos hor\u00e1rios? Ou se houver utiliza\u00e7\u00e3o da demanda contratada em pelo menos um dos postos tarif\u00e1rias j\u00e1 eliminaria a cobran\u00e7a de Demanda Complementar?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Conforme item III.6 da Nota T\u00e9cnica n\u00ba 0027\/2021-SRD\/SMA\/ANEEL, que subsidiou a abertura da CP18\/2021, a REN 1000\/2021 incorporou em sua reda\u00e7\u00e3o entendimentos expressamente manifestados e consolidados na Ag\u00eancia, a exemplo do Of\u00edcio n\u00ba 63\/2021-SRD\/ANEEL (48554.000429\/2021), que tratou da cobran\u00e7a de demanda complementar por posto tarif\u00e1rio, ainda na vig\u00eancia da REN 414\/2010.<br><br>O art. 300 da REN 1000\/2021 prev\u00ea expressamente a cobran\u00e7a por posto tarif\u00e1rio. Na modalidade tarif\u00e1ria azul, a distribuidora dever\u00e1  verificar e efetuar a cobran\u00e7a, se cab\u00edvel, nos postos tarif\u00e1rios de ponta e fora ponta. <br><br>O fato de haver a n\u00e3o aplica\u00e7\u00e3o da demanda complementar em um posto tarif\u00e1rio n\u00e3o elimina a cobran\u00e7a no outro posto.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=demanda-contratada\">DEMANDA CONTRATADA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1158' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-301' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 301\">\n\t\t\tArt. 301\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1243-qmKHd9G5lT' data-post_id='1243'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 301 &#8211; O art. 301 da REN ANEEL n\u00ba 1.000\/2021, que trata da cobran\u00e7a pela ultrapassagem de demanda, foi alterado na republica\u00e7\u00e3o da referida resolu\u00e7\u00e3o ocorrida em 04\/05\/2022, com a retirada da exce\u00e7\u00e3o dessa cobran\u00e7a para unidades consumidoras da classe rural ou reconhecida como sazonal. Assim, solicitamos confirmarem o entendimento da reda\u00e7\u00e3o atual: a distribuidora deve cobrar pela eventual ultrapassagem de demanda das unidades consumidoras da classe rural ou reconhecida como sazonal?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>EQUATORIAL<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Confirmamos o entendimento contido em vossa correspond\u00eancia.<br>A \u00fanica exce\u00e7\u00e3o prevista no art. 301 para a cobran\u00e7a pela ultrapassagem \u00e9 a do \u00a72\u00ba, ou seja, no caso de <em>&#8220;unidade consumidora da subclasse tra\u00e7\u00e3o el\u00e9trica, de responsabilidade de um mesmo consumidor e que opere eletricamente interligada, quando da indisponibilidade no fornecimento de energia el\u00e9trica por raz\u00f5es n\u00e3o atribu\u00edveis ao consumidor.&#8221;<\/em><br>Para todas as outras unidades consumidoras e demais usu\u00e1rios aplica-se a cobran\u00e7a pela ultrapassagem do art. 301, o que inclui a unidade consumidora da classe rural e \u00e0quela com sazonalidade reconhecida.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/05\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=demanda-contratada\">DEMANDA CONTRATADA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=ultrapassagem-de-demanda\">ULTRAPASSAGEM DE DEMANDA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1243' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-311' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 311\">\n\t\t\tArt. 311\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1153-dT6C7meSBx' data-post_id='1153'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 221 \/ 311 &#8211; A respeito da altera\u00e7\u00e3o de modalidade tarif\u00e1ria a pedido do consumidor. Para fins de cumprimento da al\u00ednea a) do inciso I do art. 221 da REN 1.000\/21, questiono se para consumidor com demanda contratada por menos de 12 ciclos de faturamento, por\u00e9m, que n\u00e3o tenha feito altera\u00e7\u00e3o de modalidade tarif\u00e1ria durante o per\u00edodo de testes, conforme indicado no art. 311 da REN 1.000\/21, a distribuidora deve observar a disposi\u00e7\u00e3o da referida al\u00ednea e negar o seu pedido?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Na situa\u00e7\u00e3o apresentada, em que o consumidor n\u00e3o efetuou altera\u00e7\u00e3o da modalidade tarif\u00e1ria nos \u00faltimos 12 ciclos, a distribuidora n\u00e3o pode negar o pedido de altera\u00e7\u00e3o.<br>O art. 221, I, \u201ca\u201d da REN 1000\/2021 reproduz o art. 57, \u00a75\u00ba, I da REN 414\/2010, sem altera\u00e7\u00e3o de m\u00e9rito.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tarifas\">TARIFAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1153' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-312' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 312\">\n\t\t\tArt. 312\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-927-XPORbot8GI' data-post_id='927'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 260 \/ 261 \/ 312 &#8211; O artigo 312 determina que o per\u00edodo de testes deve ter dura\u00e7\u00e3o de 3 ciclos consecutivos e completos de faturamento. O faturamento do grupo A, conforme artigo 261, deve ser correspondente ao consumo do m\u00eas civil. Considerando isso, no caso de uma unidade consumidora do grupo A em que o primeiro ciclo de faturamento n\u00e3o tenha completado o m\u00eas civil, esse primeiro ciclo deve ser computado para o c\u00e1lculo dos tr\u00eas ciclos de faturamento completos utilizados no per\u00edodo de testes?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>CEMIG<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A dura\u00e7\u00e3o do per\u00edodo de testes do art. 312 da REN 1000\/2021 \u00e9 a mesma do art. 134 da REN 414\/2010.<br>Para o primeiro ciclo de faturamento dentro do per\u00edodo de testes a distribuidora pode observar, caso necess\u00e1rio, o disposto no art. 260, \u00a71\u00ba da REN 1000\/2021, de modo a adequar os ciclos subsequentes ao m\u00eas civil.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=periodo-de-testes\">PER\u00cdODO DE TESTES<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='927' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-316' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 316\">\n\t\t\tArt. 316\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1175-egsLbG9d1D' data-post_id='1175'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 316 &#8211; A REN 506\/2012 trazia a defini\u00e7\u00e3o de reserva de capacidade, agora na REN 1.000 n\u00e3o h\u00e1 defini\u00e7\u00e3o de capacidade. Pode-se considerar a mesma defini\u00e7\u00e3o da REN 506\/12 para reserva de capacidade?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A defini\u00e7\u00e3o de reserva de capacidade do art. 2\u00ba, XXII da REN 506\/2012 est\u00e1 contemplada nas disposi\u00e7\u00f5es que tratam da reserva de capacidade do Cap\u00edtulo III do T\u00edtulo II da REN 1000\/2021. N\u00e3o houve altera\u00e7\u00e3o do conceito e nem da aplica\u00e7\u00e3o.<br><br>O conceito est\u00e1 definido no item 316 do M\u00f3dulo 1 do PRODIST:<br><br><em>316. Reserva de capacidade do sistema de distribui\u00e7\u00e3o: demanda contratada por central geradora para atendimento a unidade consumidora diretamente conectada \u00e0 central, quando da ocorr\u00eancia de interrup\u00e7\u00f5es ou redu\u00e7\u00f5es tempor\u00e1rias de sua gera\u00e7\u00e3o, de forma adicional \u00e0 demanda eventualmente contratada em car\u00e1ter permanente para atendimento \u00e0 referida unidade consumidora.<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=conexao-temporaria\">CONEX\u00c3O TEMPOR\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=demanda-contratada\">DEMANDA CONTRATADA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=reserva-de-capacidade\">RESERVA DE CAPACIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1175' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-323' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 323\">\n\t\t\tArt. 323\t\t\t <span>(6)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-745-X4GceH0hWA' data-post_id='745'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 323 &#8211; Ao realizar a leitura do art. 323 da REN 1.000\/2021, que cont\u00e9m os crit\u00e9rios sobre faturamento incorreto, consta que para os casos de faturamento a maior o per\u00edodo de revis\u00e3o deve observar os \u00faltimos 60 (sessenta) ciclos de faturamento imediatamente anteriores \u00e0 constata\u00e7\u00e3o, ou seja, 5 (cinco) anos, j\u00e1 deixando expresso tamb\u00e9m que a quantia recebida indevidamente deve ser devolvida em dobro, independentemente de dolo ou culpa da distribuidora. Diante disso, podemos entender que o despacho n\u00b0 18 de 2019 da ANEEL, que atribu\u00eda o prazo prescricional previsto no art. 205 do C\u00f3digo Civil, n\u00e3o seria mais aplic\u00e1vel ou devemos aguardar a conclus\u00e3o da a\u00e7\u00e3o civil sobre o tema?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A Procuradoria junto \u00e0 ANEEL foi consultada e se manifestou por meio do Of\u00edcio n\u00ba 00048\/2022\/PFANEEL\/PGF\/AGU (SIC 48516.000070\/2022-00), de 12\/01\/2021, documento de car\u00e1ter restrito em fun\u00e7\u00e3o do processo judicial ainda se encontrar em curso.<br>O posicionamento em rela\u00e7\u00e3o ao assunto \u00e9 que de que a revoga\u00e7\u00e3o da Resolu\u00e7\u00e3o Normativa n\u00ba 414, de 2010, enseja, por si s\u00f3, a revoga\u00e7\u00e3o &#8211; ou perda de objeto &#8211; do Despacho ANEEL n\u00ba 18, de 4 de janeiro de 2019.<br>Assim, a orienta\u00e7\u00e3o \u00e9 pela aplica\u00e7\u00e3o integral do art. 323 da REN 1.000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=devolucao\">DEVOLU\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='745' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-812-VNnOISltxu' data-post_id='812'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 323 &#8211; As orienta\u00e7\u00f5es do DESPACHO N\u00ba 18, DE 4 DE JANEIRO DE 2019 quanto \u00e0 orienta\u00e7\u00e3o da observa\u00e7\u00e3o do prazo prescricional previsto no art. 205 do C\u00f3digo Civil, na hip\u00f3tese de devolu\u00e7\u00e3o ao consumidor de faturamento a maior a t\u00edtulo de tarifa de energia el\u00e9trica deve ser mantida na vig\u00eancia da REN 1000\/2021?<br>O questionamento surgiu devido \u00e0 REN 1000\/2021 n\u00e3o citar o Despacho e ao fato do inciso II do art 323 conter o prazo de 60 meses:<br>\u201cArt. 323. A distribuidora, no caso de faturar valores incorretos, n\u00e3o apresentar fatura ou faturar sem utilizar a leitura do sistema de medi\u00e7\u00e3o nos casos em que n\u00e3o haja previs\u00e3o nesta Resolu\u00e7\u00e3o, sem preju\u00edzo das penalidades cab\u00edveis, deve observar os seguintes procedimentos:<br>I &#8211; faturamento a menor ou aus\u00eancia de faturamento: cobrar do consumidor e demais usu\u00e1rios as quantias n\u00e3o recebidas, limitando-se aos \u00faltimos 3 ciclos de faturamento imediatamente anteriores ao ciclo vigente;<br>II &#8211; faturamento a maior: devolver ao consumidor e demais usu\u00e1rios, at\u00e9 o segundo ciclo de faturamento posterior \u00e0 constata\u00e7\u00e3o, as quantias recebidas indevidamente nos \u00faltimos 60 ciclos de faturamento imediatamente anteriores \u00e0 constata\u00e7\u00e3o.\u201d\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A Procuradoria junto \u00e0 ANEEL foi consultada e se manifestou por meio do Of\u00edcio n\u00ba 00048\/2022\/PFANEEL\/PGF\/AGU (SIC 48516.000070\/2022-00), de 12\/01\/2021, documento de car\u00e1ter restrito em fun\u00e7\u00e3o do processo judicial ainda se encontrar em curso.<br>O posicionamento em rela\u00e7\u00e3o ao assunto \u00e9 que de que a revoga\u00e7\u00e3o da Resolu\u00e7\u00e3o Normativa n\u00ba 414, de 2010, enseja, por si s\u00f3, a revoga\u00e7\u00e3o &#8211; ou perda de objeto &#8211; do Despacho ANEEL n\u00ba 18, de 4 de janeiro de 2019.<br>Assim, a orienta\u00e7\u00e3o \u00e9 pela aplica\u00e7\u00e3o integral do art. 323 da REN 1.000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=devolucao\">DEVOLU\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1 parent\" id=\"comment-27\">\n\t\t\t\t<div id=\"div-comment-27\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/3d5bfa10d64d60bf1165eae9c9d475adb44babcaa6fc3038592ada1778a2767b?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/3d5bfa10d64d60bf1165eae9c9d475adb44babcaa6fc3038592ada1778a2767b?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Ricardo Leal<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/62\/#comment-27\">14\/06\/2022 \u00e0s 17:50<\/a>\t\t<\/div>\n\n\t\t<p>aconteceu com um cliente da light que os meses de fevereiro e mar\u00e7o de 2022 foi cobrado por estimativa no m\u00eas de abril de 2022 aplicaram o artigo 323 , como eles chegaram ao consumo de abril de 2022 , como \u00e9 feito esta opera\u00e7\u00e3o ? exemplo a seguir<br \/>\nconta de fevereiro 451 kw<br \/>\nconta de mar\u00e7o 451 kw<br \/>\nconta de abril 1495 kw<br \/>\nconta de maio 505 kw , entendo que na fatura de abril eles recuperaram estes consumos , mas deveriam atrav\u00e9s de carta mostrar toda opera\u00e7\u00e3o feita .<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-27\" data-commentid=\"27\" data-postid=\"812\" data-belowelement=\"div-comment-27\" data-respondelement=\"respond\" data-replyto=\"Responder para Ricardo Leal\" aria-label=\"Responder para Ricardo Leal\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<ul class=\"children\">\n\t\t<li class=\"comment byuser comment-author-filipedias odd alt depth-2\" id=\"comment-162\">\n\t\t\t\t<div id=\"div-comment-162\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Filipe Dias<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/62\/#comment-162\">31\/08\/2022 \u00e0s 15:15<\/a>\t\t<\/div>\n\n\t\t<p>No \u00a711 do art. 323 constam os procedimentos que devem ser observados pela distribuidora para regulariza\u00e7\u00e3o da leitura, que de forma simplificada se d\u00e1 atrav\u00e9s da cobran\u00e7a ou devolu\u00e7\u00e3o das diferen\u00e7as do valor faturado. No \u00a78 do mesmo artigo o regulamento estabelece que a distribuidora deve informar o consumidor sobre os procedimentos:<br \/>\n<em>\u00a7 8o A distribuidora deve informar ao consumidor e demais usu\u00e1rios, por escrito, a descri\u00e7\u00e3o do ocorrido e os procedimentos a serem adotados para a compensa\u00e7\u00e3o do faturamento.<\/em><\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-162\" data-commentid=\"162\" data-postid=\"812\" data-belowelement=\"div-comment-162\" data-respondelement=\"respond\" data-replyto=\"Responder para Filipe Dias\" aria-label=\"Responder para Filipe Dias\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n<\/ul><!-- .children -->\n<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='812' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-794-u3bCFGumDz' data-post_id='794'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 323 &#8211; Com a altera\u00e7\u00e3o do prazo de devolu\u00e7\u00e3o a maior de 36 (trinta e seis) ciclos de faturamento para 60 (sessenta) ciclos de faturamento no art. 323 (antigo art. 113), deixa de valer a suspens\u00e3o previamente existente institu\u00edda pelo Despacho ANEEL n\u00b0 18, de 4 de janeiro de 2019? Caso positivo, o Despacho ser\u00e1 revogado antes de 31\/3\/22?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A Procuradoria junto \u00e0 ANEEL foi consultada e se manifestou por meio do Of\u00edcio n\u00ba 00048\/2022\/PFANEEL\/PGF\/AGU (SIC 48516.000070\/2022-00), de 12\/01\/2021, documento de car\u00e1ter restrito em fun\u00e7\u00e3o do processo judicial ainda se encontrar em curso.<br>O posicionamento em rela\u00e7\u00e3o ao assunto \u00e9 que de que a revoga\u00e7\u00e3o da Resolu\u00e7\u00e3o Normativa n\u00ba 414, de 2010, enseja, por si s\u00f3, a revoga\u00e7\u00e3o &#8211; ou perda de objeto &#8211; do Despacho ANEEL n\u00ba 18, de 4 de janeiro de 2019.<br>Assim, a orienta\u00e7\u00e3o \u00e9 pela aplica\u00e7\u00e3o integral do art. 323 da REN 1.000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=devolucao\">DEVOLU\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='794' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-715-Nm9LGTY2Oi' data-post_id='715'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 323 &#8211; Na hip\u00f3tese da devolu\u00e7\u00e3o em dobro prevista no art 323, especificamente em rela\u00e7\u00e3o ao item \u201ccompensa\u00e7\u00f5es\u201d descrito no par\u00e1grafo 4\u00b0, ser\u00e1 necess\u00e1rio retificar as informa\u00e7\u00f5es encaminhadas \u00e0 ANEEL mensalmente? Exemplo: devolu\u00e7\u00e3o em dobro envolvendo valor de compensa\u00e7\u00e3o por transgress\u00e3o dos indicadores de continuidade. Ser\u00e1 necess\u00e1ria alguma indica\u00e7\u00e3o no relat\u00f3rio de compensa\u00e7\u00f5es ou outro reporte \u00e0 ANEEL?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. A distribuidora deve retificar os relat\u00f3rios onde as informa\u00e7\u00f5es foram originalmente encaminhadas sempre que houver altera\u00e7\u00e3o de valores, exceto se houver orienta\u00e7\u00e3o espec\u00edfica no Manual do envio\/processamento dos relat\u00f3rios. N\u00e3o h\u00e1 necessidade de outra informa\u00e7\u00e3o \u00e0 ANEEL. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=compensacao\">COMPENSA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=devolucao\">DEVOLU\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='715' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-929-LmREFVc8Us' data-post_id='929'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 323 \/ 344 &#8211; Tendo em vista o \u00a7 4\u00ba do art. 344, na hip\u00f3tese da distribuidora n\u00e3o conceder a redu\u00e7\u00e3o proporcional dos juros e demais acrescimentos pelo pagamento antecipado, a distribuidora dever\u00e1 devolver ao consumidor os valores correspondentes? Se sim, a devolu\u00e7\u00e3o seria de forma simples e poderia ser realizada como cr\u00e9dito em fatura?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">No caso de inobserv\u00e2ncia do art. 344, \u00a74\u00ba, a distribuidora deve proceder a devolu\u00e7\u00e3o conforme art. 323, em dobro, salvo nas hip\u00f3teses previstas no art. 323, \u00a73\u00ba.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=devolucao\">DEVOLU\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=juros\">JUROS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=parcelamento\">PARCELAMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='929' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1161-l4YOnySsDz' data-post_id='1161'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 323 \/ 668 &#8211; Com rela\u00e7\u00e3o \u00e0 quest\u00e3o do disposto no Despacho n\u00ba 018\/2019, em resposta a SRD informou que o posicionamento da Procuradoria da ANEEL, manifestado por meio Of\u00edcio n\u00ba 00048\/2022\/PFANEEL\/PGF\/AGU (SIC 48516.000070\/2022-00), de 12\/01\/2021 (documento restrito), orienta que a revoga\u00e7\u00e3o da Resolu\u00e7\u00e3o Normativa n\u00ba 414, de 2010, enseja, por si s\u00f3, a revoga\u00e7\u00e3o &#8211; ou perda de objeto &#8211; do Despacho ANEEL n\u00ba 18, de 4 de janeiro de 2019. Neste caso, portanto, com rela\u00e7\u00e3o \u00e0 retroatividade a ser observada para devolu\u00e7\u00e3o de valores faturados de forma incorreta, a orienta\u00e7\u00e3o \u00e9 que as distribuidoras devem aplicar de forma integral o disposto no art.323 da REN 1.000\/21 Tendo em vista a flagrante altera\u00e7\u00e3o de m\u00e9rito do comando anterior, seja pela perda do objeto do Despacho n\u00ba18\/2019 (retroatividade de 10 anos), seja com rela\u00e7\u00e3o \u00e0 reda\u00e7\u00e3o equivalente no inciso II do art.113 da REN 414\/2010 (retroatividade de 36 ciclos &#8211; 3 anos), qual seria o prazo de adequa\u00e7\u00e3o do inciso II, do art.323 da REN 1.000\/21 que as distribuidoras deveriam observar?<br>a) at\u00e9 30\/06\/2022, acompanhando o prazo para adequa\u00e7\u00e3o do \u00edndice do IPC-A (art.668, III, \u201cf\u201d); ou <br>b) at\u00e9 31\/03\/2022 (art.668, IV, fazendo analogia ao disposto no \u00a71\u00ba do mesmo artigo, quando se refere \u00e0s disposi\u00e7\u00f5es de devolu\u00e7\u00e3o em dobro)\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O prazo para adequa\u00e7\u00e3o \u00e0 altera\u00e7\u00e3o promovida pelo art. 323, II da REN 1000\/2021 \u00e9 at\u00e9 31\/03\/2022. A altera\u00e7\u00e3o promovida pelo art. 323, II \u00e9 a redu\u00e7\u00e3o do prazo de 10 anos (DSP 18\/2019) para o prazo de 60 ciclos. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=devolucao\">DEVOLU\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1\" id=\"comment-166\">\n\t\t\t\t<div id=\"div-comment-166\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/e77a4c251070c75cccc817436e6a1d5d49f0e76422a6cb226124a079b01076c4?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/e77a4c251070c75cccc817436e6a1d5d49f0e76422a6cb226124a079b01076c4?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Matheus Henrique<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\t\t<em class=\"comment-awaiting-moderation\">Seu coment\u00e1rio est\u00e1 aguardando modera\u00e7\u00e3o. Esta \u00e9 uma pr\u00e9-visualiza\u00e7\u00e3o, seu coment\u00e1rio ficar\u00e1 vis\u00edvel assim que for aprovado.<\/em>\n\t\t<br \/>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/105\/#comment-166\">18\/11\/2024 \u00e0s 14:33<\/a>\t\t<\/div>\n\n\t\tPrezada ANEEL, no caso do consumidor ter uma fatura com restitui\u00e7\u00e3o simples em Mar\u00e7o\/2022, e for alegado pela distribuidora que nao cabe recuso para pedir em dobro, pois o Art 668 contempla que sera a partir de 31\/03\/2022, como podemos validar as cobran\u00e7as equivocadas no periodo anterior ao de MAR\u00c7O\/2022?\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-166\" data-commentid=\"166\" data-postid=\"1161\" data-belowelement=\"div-comment-166\" data-respondelement=\"respond\" data-replyto=\"Responder para Matheus Henrique\" aria-label=\"Responder para Matheus Henrique\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1161' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-325' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 325\">\n\t\t\tArt. 325\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1211-rmTVw61j3a' data-post_id='1211'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 325 \/ 463 &#8211; No art. 463, sobre Levantamento de IP, consta que &#8220;a distribuidora deve conceder prazo de pelo menos 60 (sessenta) dias, contados da entrega do relat\u00f3rio e que pode ser prorrogado mediante solicita\u00e7\u00e3o, para manifesta\u00e7\u00e3o do poder p\u00fablico municipal, de modo a garantir o contradit\u00f3rio e a ampla defesa&#8221;. Antes n\u00e3o havia esse prazo de 60 dias para manifesta\u00e7\u00e3o sobre o relat\u00f3rio e ainda h\u00e1 mais 30 dias para reclama\u00e7\u00e3o das diferen\u00e7as no Art. 325, totalizando 90 dias para manifesta\u00e7\u00e3o do poder p\u00fablico. Os dois prazos devem ser observados ou apenas algum deles?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Os dois prazos devem ser observados. O prazo do art. 463, \u00a74\u00ba \u00e9 a primeira manifesta\u00e7\u00e3o, de forma a oportunizar \u00e0 distribuidora eventual corre\u00e7\u00e3o do levantamento. O prazo de reclama\u00e7\u00e3o do art. 325, \u00a72\u00ba j\u00e1 se insere dentro do procedimento de compensa\u00e7\u00e3o, quando a distribuidora decidiu pela cobran\u00e7a.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=devolucao\">DEVOLU\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=iluminacao-publica\">ILUMINA\u00c7\u00c3O P\u00daBLICA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1 parent\" id=\"comment-160\">\n\t\t\t\t<div id=\"div-comment-160\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/97dd2fea0f7d824f288786755950d0831758e759867e6e3af7ee404035d9ab2c?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/97dd2fea0f7d824f288786755950d0831758e759867e6e3af7ee404035d9ab2c?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Rog\u00e9rio<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/155\/#comment-160\">08\/07\/2022 \u00e0s 15:08<\/a>\t\t<\/div>\n\n\t\t<p>Com rela\u00e7\u00e3o ao artigo 462 ,a Prefeitura tem o prazo de trinta dias para informar interven\u00e7\u00f5es, caso ela o fa\u00e7a   como efici\u00eancia e n\u00e3o comunique a concession\u00e1ria por falta de controle , ter\u00e1 a energia devolvida at\u00e9 o \u00faltima interven\u00e7\u00e3o, mesmo que for longa  ou fica valendo somente da  fiscaliza\u00e7\u00e3o para frente?<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-160\" data-commentid=\"160\" data-postid=\"1211\" data-belowelement=\"div-comment-160\" data-respondelement=\"respond\" data-replyto=\"Responder para Rog\u00e9rio\" aria-label=\"Responder para Rog\u00e9rio\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<ul class=\"children\">\n\t\t<li class=\"comment byuser comment-author-filipedias odd alt depth-2\" id=\"comment-163\">\n\t\t\t\t<div id=\"div-comment-163\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Filipe Dias<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/155\/#comment-163\">31\/08\/2022 \u00e0s 18:24<\/a>\t\t<\/div>\n\n\t\t<p>Cabe ao poder p\u00fablico municipal comprovar quando ocorreu a interven\u00e7\u00e3o para redu\u00e7\u00e3o da carga. Caso tenha sido anterior aos 30 dias estabelecidos no artigo 462, a situa\u00e7\u00e3o se enquadrar\u00e1 no artigo 324, que trata do &#8220;faturamento incorreto por motivo atribu\u00edvel ao usu\u00e1rio&#8221;. De acordo com esse artigo, quando o faturamento realizado foi a maior, a distribuidora deve devolver as quantias recebidas a maior, limitado a 36 ciclos de faturamento anteriores.<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-163\" data-commentid=\"163\" data-postid=\"1211\" data-belowelement=\"div-comment-163\" data-respondelement=\"respond\" data-replyto=\"Responder para Filipe Dias\" aria-label=\"Responder para Filipe Dias\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n<\/ul><!-- .children -->\n<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1211' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-326' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 326\">\n\t\t\tArt. 326\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1156-2EIVGtyqc9' data-post_id='1156'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 326 &#8211; No Art. 326 consta que:<br>\u201cArt. 326. Para o c\u00e1lculo das diferen\u00e7as a cobrar ou a devolver, a distribuidora deve aplicar:<br>I &#8211; no caso de procedimento irregular: a tarifa que estava em vigor na data de emiss\u00e3o da fatura, considerando a ocorr\u00eancia de cada bandeira tarif\u00e1ria durante o per\u00edodo irregular e o benef\u00edcio tarif\u00e1rio a que o consumidor tiver direito; e<br>II &#8211; nas demais situa\u00e7\u00f5es: a tarifa vigente \u00e0 \u00e9poca da ocorr\u00eancia, devendo as diferen\u00e7as serem atualizadas pelo \u00cdndice Nacional de Pre\u00e7os ao Consumidor Amplo \u2013 IPCA, exceto disposto em contr\u00e1rio nesta Resolu\u00e7\u00e3o.\u201d<br>As duas condi\u00e7\u00f5es est\u00e3o de acordo com o Art. 116 da REN 414, mas para avaliar se n\u00e3o houve padroniza\u00e7\u00e3o nesse tema, pergunta-se:<br>No caso de Procedimento irregular n\u00e3o aplica IPCA?<br>Demais situa\u00e7\u00f5es (procedimento irregular ou levantamento de IP) n\u00e3o aplica bandeiras ou benef\u00edcios tarif\u00e1rios?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 326, I da REN 1000\/2021 foi retificado, sendo retirada a express\u00e3o \u201cque estava\u201d. O texto retificado ficou id\u00eantico ao do art. 116, \u00a72\u00ba da REN 414\/2010, com a aplica\u00e7\u00e3o da tarifa em vigor na emiss\u00e3o da fatura, ou seja, sem a necessidade de atualiza\u00e7\u00e3o pelo IPCA.<br><br>Nas demais situa\u00e7\u00f5es tamb\u00e9m n\u00e3o houve altera\u00e7\u00e3o de m\u00e9rito, com a reda\u00e7\u00e3o do art. 326, II sendo id\u00eantica ao do caput do art. 116 da REN 414\/2010.<br><br>Observar que o art. 326 estabelece apenas a tarifa que deve ser aplicada, mas a distribuidora deve apurar as diferen\u00e7as do que foi pago a maior ou a menor de acordo com artigos espec\u00edficos, a exemplo do art. 323 e 324, dentre outros.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atualizacao-monetaria\">ATUALIZA\u00c7\u00c3O MONET\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=ipca\">IPCA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1156' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-333' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 333\">\n\t\t\tArt. 333\t\t\t <span>(4)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1131-SI9SStErr4' data-post_id='1131'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArt. 333 \/ 336 &#8211; A comprova\u00e7\u00e3o de leitura e entrega, funcionalidade implementada pelo aplicativo Whatsapp, \u00e9 aceita como forma de entrega de fatura, correspond\u00eancias e notifica\u00e7\u00f5es?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O inciso III do art. 333 da Resolu\u00e7\u00e3o Normativa n\u00ba 1000\/2021 estabelece que a distribuidora dever\u00e1 entregar a fatura, correspond\u00eancias e notifica\u00e7\u00f5es, desde que em comum<br>acordo com o consumidor, por outro meio distinto do endere\u00e7o das instala\u00e7\u00f5es ou do endere\u00e7o eletr\u00f4nico. Por conseguinte, o art. 336 da referida resolu\u00e7\u00e3o determina que <em>\u201cas comunica\u00e7\u00f5es que exigem entrega comprovada somente podem ser realizadas por meio eletr\u00f4nico nos casos em que a solu\u00e7\u00e3o tecnol\u00f3gica utilizada assegure o monitoramento da entrega e a rastreabilidade.\u201d<\/em><br>Considerando-se a funcionalidade de confirma\u00e7\u00e3o de leitura e entrega, verifica-se que o aplicativo Whatsapp pode ser utilizado para entrega da fatura, correspond\u00eancias e notifica\u00e7\u00f5es, desde que esse meio seja previamente acordado com o consumidor. No caso do uso para notifica\u00e7\u00e3o eletr\u00f4nica, \u00e9 necess\u00e1rio ainda que a op\u00e7\u00e3o do consumidor seja realizada por meio de termo de ades\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t24\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=fatura\">FATURA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=notificacao\">NOTIFICA\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1131' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1157-expfX3w665' data-post_id='1157'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 333 &#8211; No Art. 333, sobre o termo de ades\u00e3o para entrega da fatura de forma eletr\u00f4nica, o referido termo de ades\u00e3o deve ser adotado apenas para os consumidores que aderirem a modalidade de fatura eletr\u00f4nica a partir da REN 1000 ou ser\u00e1 necess\u00e1rio estabelecer este termo tamb\u00e9m com aqueles que j\u00e1 se encontram nessa condi\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 333, \u00a72\u00ba da REN 1000\/2021 reproduz, sem altera\u00e7\u00e3o de m\u00e9rito, ao disposto na Revis\u00e3o 1 do M\u00f3dulo 11 do PRODIST:<br><br><em>Se\u00e7\u00e3o 11.4 [&#8230;] 4.4 Quando da op\u00e7\u00e3o pela notifica\u00e7\u00e3o eletr\u00f4nica, o consumidor deve ser informado sobre todas as comunica\u00e7\u00f5es contempladas na referida op\u00e7\u00e3o. A ades\u00e3o \u00e0 notifica\u00e7\u00e3o eletr\u00f4nica para novas comunica\u00e7\u00f5es criadas ap\u00f3s a op\u00e7\u00e3o do consumidor n\u00e3o \u00e9 autom\u00e1tica; o consumidor precisa ser consultado e manifestar sua op\u00e7\u00e3o. <br><br>4.5 O termo de ades\u00e3o \u00e0 notifica\u00e7\u00e3o eletr\u00f4nica deve especificar os procedimentos que ser\u00e3o adotados quando problemas tecnol\u00f3gicos de responsabilidade da distribuidora impossibilitarem o correto funcionamento da solu\u00e7\u00e3o de notifica\u00e7\u00e3o eletr\u00f4nica e os marcos que ser\u00e3o utilizados quando houver contagem de prazo para alguma a\u00e7\u00e3o necess\u00e1ria da parte do consumidor<\/em><br><br>A \u00fanica exce\u00e7\u00e3o que se faz \u00e9 para o per\u00edodo alcan\u00e7ado pelas REN 878\/2020 e REN 928\/2021 (covid-19), em que se permitiu a anu\u00eancia t\u00e1cita \u00e0 fatura n\u00e3o impressa.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=fatura\">FATURA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=notificacao\">NOTIFICA\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1157' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-999-uUWeb6kKlK' data-post_id='999'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 333 \/ 406 \/ 416 &#8211; Tendo em vista o art. 416, gostar\u00edamos de esclarecimentos da SRD quanto a possibilidade de envio de resposta ao consumidor por SMS.<br>O questionamento se faz necess\u00e1rio visto que o SMS tem limite de caracteres, portanto a resposta pode ser encaminhada de forma abreviada com link para acessar a resposta por completo de forma online. Importante ter em conta que o SMS seria utilizado somente se o consumidor solicitar este canal de resposta.<br>Pelo exposto, garantindo que o consumidor solicite a resposta por SMS e que a resposta seja encaminhada de forma abreviada com link de direcionamento para p\u00e1gina online com a resposta por completo, questionamos se a SRD\/ANEEL entende que esta forma \u00e9 considerada como aceita perante a REN 1000\/2021.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Conforme art. 406 e 416, a resposta completa deve ser encaminhada por escrito, preferencialmente pelo mesmo canal utilizado para o protocolo, ou por outro canal previamente escolhido pelo consumidor, observado o art. 333.<br>O uso do SMS na forma pretendida se assemelha mais ao que prev\u00ea o art. 374, ou seja, uma mensagem avisando ao consumidor que a resposta por escrito foi encaminhada ao canal (ou endere\u00e7o) escolhido por ele, considerando que a mensagem n\u00e3o estaria completa e n\u00e3o atenderia ao que prev\u00ea o art. 416.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='999' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1151-RrS6te94JE' data-post_id='1151'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 67 \/ 126 \/ 333 &#8211; Referente ao art. 126 da REN 1.000\/21, os contratos de ades\u00e3o podem ser encaminhados por meio eletr\u00f4nico, mesmo que o cliente tenha sua fatura entregue fisicamente?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A entrega impressa no endere\u00e7o das instala\u00e7\u00f5es \u00e9 a regra geral, conforme art. 333, I da REN 1000\/2021. A entrega por meio eletr\u00f4nico pode ser realizada se essa forma tiver sido escolhida pelo consumidor, conforme art. 67, III e art. 333, II e III da REN 1000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=contratos\">CONTRATOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=notificacao\">NOTIFICA\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1151' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-336' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 336\">\n\t\t\tArt. 336\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1131-lW3LVHM31K' data-post_id='1131'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArt. 333 \/ 336 &#8211; A comprova\u00e7\u00e3o de leitura e entrega, funcionalidade implementada pelo aplicativo Whatsapp, \u00e9 aceita como forma de entrega de fatura, correspond\u00eancias e notifica\u00e7\u00f5es?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O inciso III do art. 333 da Resolu\u00e7\u00e3o Normativa n\u00ba 1000\/2021 estabelece que a distribuidora dever\u00e1 entregar a fatura, correspond\u00eancias e notifica\u00e7\u00f5es, desde que em comum<br>acordo com o consumidor, por outro meio distinto do endere\u00e7o das instala\u00e7\u00f5es ou do endere\u00e7o eletr\u00f4nico. Por conseguinte, o art. 336 da referida resolu\u00e7\u00e3o determina que <em>\u201cas comunica\u00e7\u00f5es que exigem entrega comprovada somente podem ser realizadas por meio eletr\u00f4nico nos casos em que a solu\u00e7\u00e3o tecnol\u00f3gica utilizada assegure o monitoramento da entrega e a rastreabilidade.\u201d<\/em><br>Considerando-se a funcionalidade de confirma\u00e7\u00e3o de leitura e entrega, verifica-se que o aplicativo Whatsapp pode ser utilizado para entrega da fatura, correspond\u00eancias e notifica\u00e7\u00f5es, desde que esse meio seja previamente acordado com o consumidor. No caso do uso para notifica\u00e7\u00e3o eletr\u00f4nica, \u00e9 necess\u00e1rio ainda que a op\u00e7\u00e3o do consumidor seja realizada por meio de termo de ades\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t24\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=fatura\">FATURA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=notificacao\">NOTIFICA\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1131' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-337' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 337\">\n\t\t\tArt. 337\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1155-G56QqDj1wn' data-post_id='1155'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 337 \/ 338 \/ 339 &#8211; Gostar\u00edamos de confirmar o entendimento da aplica\u00e7\u00e3o dos artigos 337, 338 e 339 para aplica\u00e7\u00e3o do vencimento da fatura ao consumidor. Foi avaliado internamente que a distribuidora deve inicialmente aplicar o art. 338 fornecendo ao consumidor no m\u00ednimo 6 poss\u00edveis datas de vencimento de fatura. Ap\u00f3s a escolha, a distribuidora deve levar em conta a data de vencimento da fatura do consumidor para a defini\u00e7\u00e3o da rota de leitura e consequentemente a data de apresenta\u00e7\u00e3o da fatura ao consumidor para respeitar o prazo m\u00ednimo em dias \u00fateis do art. 337. Portanto, a aplica\u00e7\u00e3o do par\u00e1grafo \u00fanico do art. 339 aconteceria apenas em uma situa\u00e7\u00e3o em que a data de vencimento da fatura escolhida pelo consumidor fosse em um s\u00e1bado, domingo ou feriado de um determinado m\u00eas, e se a apresenta\u00e7\u00e3o da fatura fosse feita com a anteced\u00eancia m\u00ednima, conforme art. 337, da data de vencimento da fatura de escolha do consumidor. <br>[Exemplo: Um titular de unidade consumidora do subgrupo B1 definiu que a data de vencimento de sua fatura fosse todo dia 12. No m\u00eas de fevereiro de 2022 a distribuidora apresentou sua fatura no dia 04\/02\/2022 (sexta-feira) com vencimento na data definida 12\/02\/2022 (s\u00e1bado). Nessa situa\u00e7\u00e3o Pedro pode realizar o pagamento de sua fatura at\u00e9 o dia 14\/02\/2022 (segunda-feira) sem que haja atraso no seu pagamento].\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O entendimento apresentado para aplica\u00e7\u00e3o dos artigos 337, 338 e 339 est\u00e1 correto.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=fatura\">FATURA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=leitura\">LEITURA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1 parent\" id=\"comment-22\">\n\t\t\t\t<div id=\"div-comment-22\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/f0388458734666f07b0daef28abf8d77c0db78ab6043b85bfa324a46cf5bc4a4?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/f0388458734666f07b0daef28abf8d77c0db78ab6043b85bfa324a46cf5bc4a4?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Ana Paula Cardoso<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/99\/#comment-22\">23\/05\/2022 \u00e0s 14:59<\/a>\t\t<\/div>\n\n\t\t<p>Caso a Distribuidora opte em n\u00e3o efetuar a suspens\u00e3o do fornecimento para os casos de impedimento, o faturamento continua por m\u00e9dia? Na RN 414, citava que ap\u00f3s o 3\u00ba ciclo, aplicava-se o custo de disponibilidade , mas a RN 1000 n\u00e3o localiza-se esta informa\u00e7\u00e3o? Alguma orienta\u00e7\u00e3o?<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-22\" data-commentid=\"22\" data-postid=\"1155\" data-belowelement=\"div-comment-22\" data-respondelement=\"respond\" data-replyto=\"Responder para Ana Paula Cardoso\" aria-label=\"Responder para Ana Paula Cardoso\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<ul class=\"children\">\n\t\t<li class=\"comment byuser comment-author-filipedias odd alt depth-2\" id=\"comment-161\">\n\t\t\t\t<div id=\"div-comment-161\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Filipe Dias<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/99\/#comment-161\">31\/08\/2022 \u00e0s 15:05<\/a>\t\t<\/div>\n\n\t\t<p>O art. 289 da REN 1.000\/21 n\u00e3o restringe a utiliza\u00e7\u00e3o da m\u00e9dia por 3 meses, portanto, o regulamento permite que esse m\u00e9todo seja adotado. Entretanto, como a distribuidora pode suspender o fornecimento ap\u00f3s o terceiro m\u00eas de impedimento, se n\u00e3o suspender estar\u00e1 assumindo a responsabilidade pelo eventual faturamento incorreto de todo o per\u00edodo que, se foi faturado a maior, deve ser devolvido em dobro, conforme disposi\u00e7\u00f5es do art. 323. Por outro lado, se fizer a suspens\u00e3o do fornecimento, a responsabilidade do faturamento incorreto \u00e9 do cliente, sem devolu\u00e7\u00e3o em dobro, conforme art. 324.<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-161\" data-commentid=\"161\" data-postid=\"1155\" data-belowelement=\"div-comment-161\" data-respondelement=\"respond\" data-replyto=\"Responder para Filipe Dias\" aria-label=\"Responder para Filipe Dias\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n<\/ul><!-- .children -->\n<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1155' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-338' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 338\">\n\t\t\tArt. 338\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1155-wcK5VembAM' data-post_id='1155'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 337 \/ 338 \/ 339 &#8211; Gostar\u00edamos de confirmar o entendimento da aplica\u00e7\u00e3o dos artigos 337, 338 e 339 para aplica\u00e7\u00e3o do vencimento da fatura ao consumidor. Foi avaliado internamente que a distribuidora deve inicialmente aplicar o art. 338 fornecendo ao consumidor no m\u00ednimo 6 poss\u00edveis datas de vencimento de fatura. Ap\u00f3s a escolha, a distribuidora deve levar em conta a data de vencimento da fatura do consumidor para a defini\u00e7\u00e3o da rota de leitura e consequentemente a data de apresenta\u00e7\u00e3o da fatura ao consumidor para respeitar o prazo m\u00ednimo em dias \u00fateis do art. 337. Portanto, a aplica\u00e7\u00e3o do par\u00e1grafo \u00fanico do art. 339 aconteceria apenas em uma situa\u00e7\u00e3o em que a data de vencimento da fatura escolhida pelo consumidor fosse em um s\u00e1bado, domingo ou feriado de um determinado m\u00eas, e se a apresenta\u00e7\u00e3o da fatura fosse feita com a anteced\u00eancia m\u00ednima, conforme art. 337, da data de vencimento da fatura de escolha do consumidor. <br>[Exemplo: Um titular de unidade consumidora do subgrupo B1 definiu que a data de vencimento de sua fatura fosse todo dia 12. No m\u00eas de fevereiro de 2022 a distribuidora apresentou sua fatura no dia 04\/02\/2022 (sexta-feira) com vencimento na data definida 12\/02\/2022 (s\u00e1bado). Nessa situa\u00e7\u00e3o Pedro pode realizar o pagamento de sua fatura at\u00e9 o dia 14\/02\/2022 (segunda-feira) sem que haja atraso no seu pagamento].\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O entendimento apresentado para aplica\u00e7\u00e3o dos artigos 337, 338 e 339 est\u00e1 correto.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=fatura\">FATURA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=leitura\">LEITURA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1 parent\" id=\"comment-22\">\n\t\t\t\t<div id=\"div-comment-22\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/f0388458734666f07b0daef28abf8d77c0db78ab6043b85bfa324a46cf5bc4a4?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/f0388458734666f07b0daef28abf8d77c0db78ab6043b85bfa324a46cf5bc4a4?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Ana Paula Cardoso<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/99\/#comment-22\">23\/05\/2022 \u00e0s 14:59<\/a>\t\t<\/div>\n\n\t\t<p>Caso a Distribuidora opte em n\u00e3o efetuar a suspens\u00e3o do fornecimento para os casos de impedimento, o faturamento continua por m\u00e9dia? Na RN 414, citava que ap\u00f3s o 3\u00ba ciclo, aplicava-se o custo de disponibilidade , mas a RN 1000 n\u00e3o localiza-se esta informa\u00e7\u00e3o? Alguma orienta\u00e7\u00e3o?<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-22\" data-commentid=\"22\" data-postid=\"1155\" data-belowelement=\"div-comment-22\" data-respondelement=\"respond\" data-replyto=\"Responder para Ana Paula Cardoso\" aria-label=\"Responder para Ana Paula Cardoso\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<ul class=\"children\">\n\t\t<li class=\"comment byuser comment-author-filipedias odd alt depth-2\" id=\"comment-161\">\n\t\t\t\t<div id=\"div-comment-161\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Filipe Dias<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/99\/#comment-161\">31\/08\/2022 \u00e0s 15:05<\/a>\t\t<\/div>\n\n\t\t<p>O art. 289 da REN 1.000\/21 n\u00e3o restringe a utiliza\u00e7\u00e3o da m\u00e9dia por 3 meses, portanto, o regulamento permite que esse m\u00e9todo seja adotado. Entretanto, como a distribuidora pode suspender o fornecimento ap\u00f3s o terceiro m\u00eas de impedimento, se n\u00e3o suspender estar\u00e1 assumindo a responsabilidade pelo eventual faturamento incorreto de todo o per\u00edodo que, se foi faturado a maior, deve ser devolvido em dobro, conforme disposi\u00e7\u00f5es do art. 323. Por outro lado, se fizer a suspens\u00e3o do fornecimento, a responsabilidade do faturamento incorreto \u00e9 do cliente, sem devolu\u00e7\u00e3o em dobro, conforme art. 324.<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-161\" data-commentid=\"161\" data-postid=\"1155\" data-belowelement=\"div-comment-161\" data-respondelement=\"respond\" data-replyto=\"Responder para Filipe Dias\" aria-label=\"Responder para Filipe Dias\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n<\/ul><!-- .children -->\n<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1155' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-339' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 339\">\n\t\t\tArt. 339\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1155-cSBndWJVai' data-post_id='1155'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 337 \/ 338 \/ 339 &#8211; Gostar\u00edamos de confirmar o entendimento da aplica\u00e7\u00e3o dos artigos 337, 338 e 339 para aplica\u00e7\u00e3o do vencimento da fatura ao consumidor. Foi avaliado internamente que a distribuidora deve inicialmente aplicar o art. 338 fornecendo ao consumidor no m\u00ednimo 6 poss\u00edveis datas de vencimento de fatura. Ap\u00f3s a escolha, a distribuidora deve levar em conta a data de vencimento da fatura do consumidor para a defini\u00e7\u00e3o da rota de leitura e consequentemente a data de apresenta\u00e7\u00e3o da fatura ao consumidor para respeitar o prazo m\u00ednimo em dias \u00fateis do art. 337. Portanto, a aplica\u00e7\u00e3o do par\u00e1grafo \u00fanico do art. 339 aconteceria apenas em uma situa\u00e7\u00e3o em que a data de vencimento da fatura escolhida pelo consumidor fosse em um s\u00e1bado, domingo ou feriado de um determinado m\u00eas, e se a apresenta\u00e7\u00e3o da fatura fosse feita com a anteced\u00eancia m\u00ednima, conforme art. 337, da data de vencimento da fatura de escolha do consumidor. <br>[Exemplo: Um titular de unidade consumidora do subgrupo B1 definiu que a data de vencimento de sua fatura fosse todo dia 12. No m\u00eas de fevereiro de 2022 a distribuidora apresentou sua fatura no dia 04\/02\/2022 (sexta-feira) com vencimento na data definida 12\/02\/2022 (s\u00e1bado). Nessa situa\u00e7\u00e3o Pedro pode realizar o pagamento de sua fatura at\u00e9 o dia 14\/02\/2022 (segunda-feira) sem que haja atraso no seu pagamento].\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O entendimento apresentado para aplica\u00e7\u00e3o dos artigos 337, 338 e 339 est\u00e1 correto.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=fatura\">FATURA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=leitura\">LEITURA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1 parent\" id=\"comment-22\">\n\t\t\t\t<div id=\"div-comment-22\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/f0388458734666f07b0daef28abf8d77c0db78ab6043b85bfa324a46cf5bc4a4?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/f0388458734666f07b0daef28abf8d77c0db78ab6043b85bfa324a46cf5bc4a4?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Ana Paula Cardoso<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/99\/#comment-22\">23\/05\/2022 \u00e0s 14:59<\/a>\t\t<\/div>\n\n\t\t<p>Caso a Distribuidora opte em n\u00e3o efetuar a suspens\u00e3o do fornecimento para os casos de impedimento, o faturamento continua por m\u00e9dia? Na RN 414, citava que ap\u00f3s o 3\u00ba ciclo, aplicava-se o custo de disponibilidade , mas a RN 1000 n\u00e3o localiza-se esta informa\u00e7\u00e3o? Alguma orienta\u00e7\u00e3o?<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-22\" data-commentid=\"22\" data-postid=\"1155\" data-belowelement=\"div-comment-22\" data-respondelement=\"respond\" data-replyto=\"Responder para Ana Paula Cardoso\" aria-label=\"Responder para Ana Paula Cardoso\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<ul class=\"children\">\n\t\t<li class=\"comment byuser comment-author-filipedias odd alt depth-2\" id=\"comment-161\">\n\t\t\t\t<div id=\"div-comment-161\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Filipe Dias<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/99\/#comment-161\">31\/08\/2022 \u00e0s 15:05<\/a>\t\t<\/div>\n\n\t\t<p>O art. 289 da REN 1.000\/21 n\u00e3o restringe a utiliza\u00e7\u00e3o da m\u00e9dia por 3 meses, portanto, o regulamento permite que esse m\u00e9todo seja adotado. Entretanto, como a distribuidora pode suspender o fornecimento ap\u00f3s o terceiro m\u00eas de impedimento, se n\u00e3o suspender estar\u00e1 assumindo a responsabilidade pelo eventual faturamento incorreto de todo o per\u00edodo que, se foi faturado a maior, deve ser devolvido em dobro, conforme disposi\u00e7\u00f5es do art. 323. Por outro lado, se fizer a suspens\u00e3o do fornecimento, a responsabilidade do faturamento incorreto \u00e9 do cliente, sem devolu\u00e7\u00e3o em dobro, conforme art. 324.<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-161\" data-commentid=\"161\" data-postid=\"1155\" data-belowelement=\"div-comment-161\" data-respondelement=\"respond\" data-replyto=\"Responder para Filipe Dias\" aria-label=\"Responder para Filipe Dias\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n<\/ul><!-- .children -->\n<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1155' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-343' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 343\">\n\t\t\tArt. 343\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-704-s3brWSakrD' data-post_id='704'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 343 &#8211; As distribuidoras t\u00eam at\u00e9 o dia 30\/06\/22 para alterar o \u00edndice monet\u00e1rio para o IPCA. A exemplo do que foi considerado quando da REN 932\/2021, que alterou o art 126 da REN 414\/2010, a altera\u00e7\u00e3o estabelecida pela REN 1000 deve ser realizada considerando as faturas emitidas a partir da sua vig\u00eancia, ou seja, o IPCA deve ser aplicado para faturas a serem emitidas a partir do dia 01\/07\/22. O entendimento das distribuidoras est\u00e1 correto? Entram nessa situa\u00e7\u00e3o: a. Refaturamentos a serem processados a partir de 01\/07\/22 b. Faturas emitidas a partir de 01\/07\/22\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A altera\u00e7\u00e3o do IPCA para IGP-M deve ser realizada dividindo o per\u00edodo de atualiza\u00e7\u00e3o, da seguinte forma:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>at\u00e9 30\/06 \u2013 utilizar o IGP-M<\/li><li>a partir de 1\/07 \u2013 utilizar o IPCA<br><br>Exemplo:<br>Restitui\u00e7\u00e3o que deveria ter sido paga at\u00e9 10\/04\/2022:<\/li><li>at\u00e9 30\/06: utilizar o IGP-M para corre\u00e7\u00e3o, tanto do per\u00edodo normal quanto do per\u00edodo em mora<\/li><li>a partir de 1\/07 at\u00e9 a data do pagamento: utilizar o IPCA<br>Importante ressaltar que o art. 126 da REN 414\/2010, que corresponde ao art. 343 da REN 1000\/2021, j\u00e1 havia sido alterado pela REN 932\/2021, ou seja, n\u00e3o entra nessa transi\u00e7\u00e3o.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atualizacao-monetaria\">ATUALIZA\u00c7\u00c3O MONET\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=ipca\">IPCA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='704' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-344' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 344\">\n\t\t\tArt. 344\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-933-8RsMXyGbOc' data-post_id='933'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 344 &#8211; No caso de pagamento antecipado de parcelamento, previsto no \u00a7 4\u00ba do art. 344, tendo em vista que os boletos s\u00e3o entregues quando do acordo com o consumidor, a distribuidora pode solicitar ao consumidor que entre em contato para solicitar novo boleto com a redu\u00e7\u00e3o proporcional dos juros e demais acrescimentos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O direito previsto no art. 344, \u00a74\u00ba, que tem fundamento no art. 52, \u00a72\u00ba do CDC, deve ser operacionalizado pela distribuidora.<br>Assim, o consumidor deve entrar em contato com a distribuidora e manifestar a inten\u00e7\u00e3o de realizar o pagamento antecipado do parcelamento, o que deve ser viabilizado pela distribuidora por meio de novo boleto ou outro meio de pagamento, e j\u00e1 com a redu\u00e7\u00e3o proporcional dos juros e demais acr\u00e9scimos.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=juros\">JUROS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=parcelamento\">PARCELAMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='933' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-929-Fr9zqytHzb' data-post_id='929'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 323 \/ 344 &#8211; Tendo em vista o \u00a7 4\u00ba do art. 344, na hip\u00f3tese da distribuidora n\u00e3o conceder a redu\u00e7\u00e3o proporcional dos juros e demais acrescimentos pelo pagamento antecipado, a distribuidora dever\u00e1 devolver ao consumidor os valores correspondentes? Se sim, a devolu\u00e7\u00e3o seria de forma simples e poderia ser realizada como cr\u00e9dito em fatura?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">No caso de inobserv\u00e2ncia do art. 344, \u00a74\u00ba, a distribuidora deve proceder a devolu\u00e7\u00e3o conforme art. 323, em dobro, salvo nas hip\u00f3teses previstas no art. 323, \u00a73\u00ba.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=devolucao\">DEVOLU\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=juros\">JUROS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=parcelamento\">PARCELAMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='929' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-346' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 346\">\n\t\t\tArt. 346\t\t\t <span>(5)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-731-kBATsDCpxq' data-post_id='731'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 346 &#8211; Considerando que o artigo 346 que trata das restri\u00e7\u00f5es oriundas do Inadimplemento, e dentre estes consta a assinatura de termos de confiss\u00e3o de d\u00edvida ou aceite, questiona-se como comprovar que a assun\u00e7\u00e3o da d\u00edvida por espont\u00e2nea vontade do consumidor se deu. Destaca-se aqui os itens 75 e 81 da Nota T\u00e9cnica n\u00b0 0102\/2021-SRD\/SMA\/ANEEL, de 13\/08\/2021: \u201cImportante ainda ressaltar que a proposta discutida na CP 18\/2021 n\u00e3o pro\u00edbe que qualquer pessoa assuma e pague d\u00edvida que considere ser de sua responsabilidade junto \u00e0 distribuidora de energia. O que a proposta mant\u00e9m \u00e9 a veda\u00e7\u00e3o para que a distribuidora imponha a exig\u00eancia de pagamento ou assun\u00e7\u00e3o de d\u00e9bito em nome de terceiros como condi\u00e7\u00e3o para proceder a altera\u00e7\u00e3o da titularidade. Essa disposi\u00e7\u00e3o tamb\u00e9m vale, diga-se de passagem, para os casos de liga\u00e7\u00e3o nova ou de encerramento contratual.\u201d Importante ressaltar que n\u00e3o h\u00e1 impeditivo para que, uma vez consumada a altera\u00e7\u00e3o de titularidade, o novo titular pague pelos d\u00e9bitos que entenda que s\u00e3o seus, considerando a pr\u00f3pria manifesta\u00e7\u00e3o da distribuidora de que seria \u201cato volitivo do usu\u00e1rio para reconhecer sua d\u00edvida\u201d. Nessa situa\u00e7\u00e3o, qual o tipo de documento que o regulador considera adequado que o consumidor assine nos casos acima previstos, pelo qual este assuma a d\u00edvida que considere cab\u00edvel? Nestes casos, pode assinar termo de confiss\u00e3o de d\u00edvida? Qual a disposi\u00e7\u00e3o no ordenamento normativo que preveja situa\u00e7\u00f5es em que mesmo ap\u00f3s a confiss\u00e3o de d\u00edvida, este consumidor em momento subsequente n\u00e3o mais honrar o compromisso, que por vezes, \u00e9 realizado por meio de parcelamento, incluso na pr\u00f3pria fatura?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Na solicita\u00e7\u00e3o de servi\u00e7os (conex\u00e3o, troca de titularidade, etc), a distribuidora n\u00e3o pode exigir ou condicionar a execu\u00e7\u00e3o ao pagamento do d\u00e9bito de terceiro ou assinatura de termo de \u201cconfiss\u00e3o de d\u00edvida\u201d ou similar, exceto nas situa\u00e7\u00f5es previstas nos \u00a7\u00a71\u00ba a 3\u00ba. Ent\u00e3o, na hip\u00f3tese tratada no caput pelo art. 346, n\u00e3o existe a possibilidade de o consumidor \u201cassumir a d\u00edvida que considere cab\u00edvel\u201d. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inadimplencia\">INADIMPL\u00caNCIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=troca-de-titularidade\">TROCA DE TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='731' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-795-qSfuQTlKVX' data-post_id='795'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 346 &#8211; Quais comprova\u00e7\u00f5es devem ser aceitas pela distribuidora e conferem direito a devolu\u00e7\u00e3o prevista no \u00a75\u00ba quando o pagamento de d\u00e9bitos de terceiros for realizado por novo titular ap\u00f3s altera\u00e7\u00e3o de titularidade?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O direito previsto no art. 346, \u00a75\u00ba est\u00e1 relacionado ao n\u00e3o cumprimento do regulamento por parte da distribuidora.<br>Compete \u00e0 distribuidora comprovar que agiu de forma correta.<br>Ao consumidor, basta provar que o pagamento foi realizado, e apresentar os fatos relacionados ao pagamento.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inadimplencia\">INADIMPL\u00caNCIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=troca-de-titularidade\">TROCA DE TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='795' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-911-EtMJ5IDOh1' data-post_id='911'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 138 \/ 346 &#8211; Considerando uma situa\u00e7\u00e3o de altera\u00e7\u00e3o de titularidade em que o novo titular apresenta documento, com data, que comprove propriedade ou posse do im\u00f3vel que aponte per\u00edodo referente ao d\u00e9bito da unidade consumidora, esse d\u00e9bito pode ser cobrado desse novo titular, ou o d\u00e9bito segue sendo do titular anterior que n\u00e3o realizou a solicita\u00e7\u00e3o de encerramento contratual ou altera\u00e7\u00e3o de titularidade?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O d\u00e9bito \u00e9 do titular anterior que n\u00e3o realizou o encerramento contratual.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inadimplencia\">INADIMPL\u00caNCIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=troca-de-titularidade\">TROCA DE TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='911' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1159-7SGpW6rWkn' data-post_id='1159'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 346 \/ 347 &#8211; No art. 128, I, da REN 414\/2010, o regulador permitia-nos condicionar o pagamento na liga\u00e7\u00e3o ou altera\u00e7\u00e3o da titularidade solicitadas por quem tenha d\u00e9bitos no mesmo ou em outro local de sua \u00e1rea de concess\u00e3o.<br>Por sua vez, na REN 1.000\/2021 a ANEEL usou o termo EXIGIR. Acredito que isso pode gerar discuss\u00f5es futuras no PROCON e no \u00e2mbito judici\u00e1rio. Porque exigir passa um significado um pouquinho diferente de condicionar.<br>O regulador n\u00e3o se equivocou ao substituir o termo condicionar por exigir? As distribuidoras poder\u00e3o continuar condicionando o pagamento? Acreditamos que isso pode gerar discuss\u00f5es de interpreta\u00e7\u00e3o nos PROCON\u2019s e no judici\u00e1rio. Seria interessante, tamb\u00e9m, que a ANEEL deixasse claro nesse artigo, para o consumidor, at\u00e9 que ponto poder\u00edamos fazer essa condi\u00e7\u00e3o: d\u00e9bitos dos \u00faltimos 60 ciclos, por exemplo &#8211; definindo assim, o lapso temporal.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 346 da REN 1000\/2021 manteve a palavra \u201ccondicionar\u201d em sua reda\u00e7\u00e3o, conforme transcrito a seguir:<br><br><em>Art. 346. Quando o consumidor e demais usu\u00e1rios solicitarem os servi\u00e7os dispostos nesta Resolu\u00e7\u00e3o, a exemplo de conex\u00e3o nova, altera\u00e7\u00e3o de titularidade, religa\u00e7\u00e3o, aumento de carga e a contrata\u00e7\u00e3o de fornecimentos especiais, a distribuidora n\u00e3o pode exigir ou <strong>condicionar <\/strong>a execu\u00e7\u00e3o:[&#8230;]<br><\/em><br>De acordo com a fundamenta\u00e7\u00e3o das notas t\u00e9cnicas do processo, a exemplo da Nota T\u00e9cnica n\u00ba 0130\/2021-SRD\/SMA\/ANEEL, bem como no voto do relator da REN 1000\/2021, a ANEEL n\u00e3o alterou o m\u00e9rito da mat\u00e9ria, apenas explicitou dispositivos j\u00e1 positivados desde a Portaria n\u00ba 222\/1987, e que j\u00e1 deveriam estar sendo integralmente observados pelas distribuidoras. <br>As exce\u00e7\u00f5es previstas nos incisos I e II e no par\u00e1grafo \u00fanico do art. 128 da REN 414\/2010 foram integralmente mantidas nos par\u00e1grafos 1\u00ba, 2\u00ba e 3\u00ba do art. 346:<br><br><em>Art. 346. [&#8230;]<br>\u00a7 1\u00ba <strong>O disposto no caput n\u00e3o se aplica<\/strong> se satisfeitas as duas condi\u00e7\u00f5es a seguir: [&#8230;]<br>\u00a7 2\u00ba Na conex\u00e3o nova ou altera\u00e7\u00e3o da titularidade, <strong>a distribuidora pode exigir o pagamento de d\u00e9bitos<\/strong> que sejam do novo titular em outra instala\u00e7\u00e3o na \u00e1rea de atua\u00e7\u00e3o da distribuidora. <br>\u00a7 3\u00ba Na religa\u00e7\u00e3o, aumento de carga, contrata\u00e7\u00e3o de fornecimentos especiais ou de servi\u00e7os,<strong> a distribuidora pode exigir o pagamento de d\u00e9bitos<\/strong> que sejam do titular na instala\u00e7\u00e3o para a qual est\u00e1 sendo solicitado o servi\u00e7o. [&#8230;]<\/em><br><br>Sobre a defini\u00e7\u00e3o do \u201clapso temporal\u201d para cobran\u00e7a de faturas em atraso, o art. 347 da REN 1000\/2021 manteve integralmente o prazo previsto no art. 128, \u00a72\u00ba da REN 414\/2010, de 60 meses.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inadimplencia\">INADIMPL\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1159' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-998-AiGuQZnzYS' data-post_id='998'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 346 \/ 596 &#8211; O regulamento atual permite retirar a cobran\u00e7a da recupera\u00e7\u00e3o de receita do titular da UC na data de inspe\u00e7\u00e3o, desde que comprovada a n\u00e3o vincula\u00e7\u00e3o do titular \u00e0 \u00e9poca do per\u00edodo apurado de irregularidade, mas n\u00e3o permite que se fa\u00e7a a cobran\u00e7a daquele que foi atribu\u00eddo a responsabilidade do per\u00edodo irregular e n\u00e3o era naquela data titular da unidade consumidora.<br>O entendimento est\u00e1 correto? Ou, a distribuidora pode cobrar essa receita do devido respons\u00e1vel conforme comprova\u00e7\u00e3o apresentada pelo titular na \u00e9poca do per\u00edodo irregular?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-energisa\">Quem perguntou?<strong> <\/strong>ENERGISA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A defini\u00e7\u00e3o de consumidor na REN 1000\/2021, conforme art. 2\u00ba, VII \u00e9 da \u201cpessoa f\u00edsica ou jur\u00eddica que solicite o fornecimento do servi\u00e7o \u00e0 distribuidora, assumindo as obriga\u00e7\u00f5es decorrentes desta presta\u00e7\u00e3o \u00e0 sua unidade consumidora\u201d.<br>Como consequ\u00eancia, o \u00a7 4\u00ba do art. 596 deve ser compreendido de forma a permitir que a distribuidora cobre do atual titular da unidade consumidora as diferen\u00e7as faturadas no per\u00edodo de sua titularidade.<br>Assim, se o per\u00edodo de irregularidade abrange dois titulares, ao titular atual deve ser cobrado o per\u00edodo de sua titularidade, salvo nos casos de sucess\u00e3o, conforme \u00a7 1\u00ba do art. 346.<br>Finalmente, observamos que o Cap\u00edtulo VII do T\u00edtulo II n\u00e3o prev\u00ea a altera\u00e7\u00e3o de titularidade por iniciativa da distribuidora, o que deve ser formalmente solicitado pelo consumidor.<br>Para o titular da unidade consumidora existe a responsabilidade pela manuten\u00e7\u00e3o de seus dados cadastrais atualizados, e de solicitar o encerramento \u00e0 distribuidora quando deixar \u00e0 unidade. O consumidor que n\u00e3o cumpre com suas obriga\u00e7\u00f5es e n\u00e3o adota esses cuidados, permanecendo como titular da unidade consumidora mesmo ao deixar um im\u00f3vel, pode vir a ser cobrado.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=procedimentos-irregulares\">PROCEDIMENTOS IRREGULARES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=troca-de-titularidade\">TROCA DE TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='998' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-347' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 347\">\n\t\t\tArt. 347\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1159-nqC8A0bdMJ' data-post_id='1159'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 346 \/ 347 &#8211; No art. 128, I, da REN 414\/2010, o regulador permitia-nos condicionar o pagamento na liga\u00e7\u00e3o ou altera\u00e7\u00e3o da titularidade solicitadas por quem tenha d\u00e9bitos no mesmo ou em outro local de sua \u00e1rea de concess\u00e3o.<br>Por sua vez, na REN 1.000\/2021 a ANEEL usou o termo EXIGIR. Acredito que isso pode gerar discuss\u00f5es futuras no PROCON e no \u00e2mbito judici\u00e1rio. Porque exigir passa um significado um pouquinho diferente de condicionar.<br>O regulador n\u00e3o se equivocou ao substituir o termo condicionar por exigir? As distribuidoras poder\u00e3o continuar condicionando o pagamento? Acreditamos que isso pode gerar discuss\u00f5es de interpreta\u00e7\u00e3o nos PROCON\u2019s e no judici\u00e1rio. Seria interessante, tamb\u00e9m, que a ANEEL deixasse claro nesse artigo, para o consumidor, at\u00e9 que ponto poder\u00edamos fazer essa condi\u00e7\u00e3o: d\u00e9bitos dos \u00faltimos 60 ciclos, por exemplo &#8211; definindo assim, o lapso temporal.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 346 da REN 1000\/2021 manteve a palavra \u201ccondicionar\u201d em sua reda\u00e7\u00e3o, conforme transcrito a seguir:<br><br><em>Art. 346. Quando o consumidor e demais usu\u00e1rios solicitarem os servi\u00e7os dispostos nesta Resolu\u00e7\u00e3o, a exemplo de conex\u00e3o nova, altera\u00e7\u00e3o de titularidade, religa\u00e7\u00e3o, aumento de carga e a contrata\u00e7\u00e3o de fornecimentos especiais, a distribuidora n\u00e3o pode exigir ou <strong>condicionar <\/strong>a execu\u00e7\u00e3o:[&#8230;]<br><\/em><br>De acordo com a fundamenta\u00e7\u00e3o das notas t\u00e9cnicas do processo, a exemplo da Nota T\u00e9cnica n\u00ba 0130\/2021-SRD\/SMA\/ANEEL, bem como no voto do relator da REN 1000\/2021, a ANEEL n\u00e3o alterou o m\u00e9rito da mat\u00e9ria, apenas explicitou dispositivos j\u00e1 positivados desde a Portaria n\u00ba 222\/1987, e que j\u00e1 deveriam estar sendo integralmente observados pelas distribuidoras. <br>As exce\u00e7\u00f5es previstas nos incisos I e II e no par\u00e1grafo \u00fanico do art. 128 da REN 414\/2010 foram integralmente mantidas nos par\u00e1grafos 1\u00ba, 2\u00ba e 3\u00ba do art. 346:<br><br><em>Art. 346. [&#8230;]<br>\u00a7 1\u00ba <strong>O disposto no caput n\u00e3o se aplica<\/strong> se satisfeitas as duas condi\u00e7\u00f5es a seguir: [&#8230;]<br>\u00a7 2\u00ba Na conex\u00e3o nova ou altera\u00e7\u00e3o da titularidade, <strong>a distribuidora pode exigir o pagamento de d\u00e9bitos<\/strong> que sejam do novo titular em outra instala\u00e7\u00e3o na \u00e1rea de atua\u00e7\u00e3o da distribuidora. <br>\u00a7 3\u00ba Na religa\u00e7\u00e3o, aumento de carga, contrata\u00e7\u00e3o de fornecimentos especiais ou de servi\u00e7os,<strong> a distribuidora pode exigir o pagamento de d\u00e9bitos<\/strong> que sejam do titular na instala\u00e7\u00e3o para a qual est\u00e1 sendo solicitado o servi\u00e7o. [&#8230;]<\/em><br><br>Sobre a defini\u00e7\u00e3o do \u201clapso temporal\u201d para cobran\u00e7a de faturas em atraso, o art. 347 da REN 1000\/2021 manteve integralmente o prazo previsto no art. 128, \u00a72\u00ba da REN 414\/2010, de 60 meses.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inadimplencia\">INADIMPL\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1159' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-348' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 348\">\n\t\t\tArt. 348\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-763-NabZtSuGSV' data-post_id='763'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 348 \/ 549 \/ 662 \/ 665 \/ 667 \/ 668 &#8211; Sobre os novos relat\u00f3rios e instru\u00e7\u00f5es indicados na resolu\u00e7\u00e3o, quando ser\u00e3o publicados? E quais ser\u00e3o os formatos e canais de envio? (A exemplo dos relat\u00f3rios do modulo 8 indicados no art. 668 da REN 1000\/21 e relat\u00f3rios e instru\u00e7\u00f5es indicados nos artigos 348, 549, 662, 665 e 667 da REN 1000\/21).\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A princ\u00edpio permanecem os formatos e canais de envio. A ANEEL far\u00e1 a migra\u00e7\u00e3o dos relat\u00f3rios que tiveram altera\u00e7\u00f5es e, em breve, encaminhar\u00e1 \u00e0s distribuidoras. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quem Respondeu ? ANEEL<\/strong><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relatorios\">RELAT\u00d3RIOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='763' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-371' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 371\">\n\t\t\tArt. 371\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1273-ejvuyGTaWp' data-post_id='1273'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 371 \/ 396 \/ 407 &#8211; Tendo em vista que: <br> &#8211; o art. 371 define as formas de atendimento, sendo elas presencial; telef\u00f4nico; internet; correio eletr\u00f4nico, formul\u00e1rio eletr\u00f4nico ou chat de mensagens, dispon\u00edvel em sua p\u00e1gina na internet ou por outro meio eletr\u00f4nico e plataforma \u201cConsumidor.gov.br\u201d; <br> &#8211; o inciso XII do art. 396 define que no espa\u00e7o reservado de atendimento pela internet o consumidor deve ter acesso a pedidos de informa\u00e7\u00e3o; <br> &#8211; o art. 407 define que as informa\u00e7\u00f5es devem ser prestadas de forma imediata ao consumidor. Como devem ser tratados os pedidos de informa\u00e7\u00e3o nos canais onde n\u00e3o h\u00e1 intera\u00e7\u00e3o imediata com atendente, visto que h\u00e1 necessidade de internaliza\u00e7\u00e3o da demanda? A d\u00favida surgiu devido a verifica\u00e7\u00e3o de que quando do atendimento por internet, formul\u00e1rio eletr\u00f4nico, correio eletr\u00f4nico ou outros canais onde n\u00e3o h\u00e1 intera\u00e7\u00e3o imediata com atendente n\u00e3o \u00e9 poss\u00edvel atender ao art. 407 da REN 1000\/2021, visto que n\u00e3o h\u00e1 como prestar as informa\u00e7\u00f5es de forma imediata. Nestes casos, como a distribuidora deve proceder? Deve realizar o registro do pedido de informa\u00e7\u00e3o e realizar o retorno ao consumidor assim que poss\u00edvel, visto que n\u00e3o h\u00e1 previs\u00e3o de prazo regulado para atendimento de demanda com necessidade de internaliza\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Conforme disposto no inciso XII do art. 396 da REN 1.000\/2021, o consumidor e demais usu\u00e1rios devem ter acesso a pedidos de informa\u00e7\u00e3o no espa\u00e7o reservado de atendimento, na p\u00e1gina da distribuidora na internet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A demanda deve ser tratada observando o art. 407, que estabelece a obrigatoriedade da distribuidora em prestar retorno ao consumidor e demais usu\u00e1rios imediatamente, ou seja, a distribuidora deve registrar e responder a demanda assim que tomar conhecimento da informa\u00e7\u00e3o solicitada.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t10\/10\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento-pela-internet\">ATENDIMENTO PELA INTERNET<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1273' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1171-LaEgsYaf6i' data-post_id='1171'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 371 \/ 399 \/ 401 &#8211; Nos artigos 371 e 401 existem disposi\u00e7\u00f5es vinculadas ao novo canal de atendimento a ser disponibilizado por todas as Distribuidoras, ou seja, o consumidor.gov. Neste sentido, o artigo 401, IV prev\u00ea que a demanda que vem deste canal s\u00e3o reclama\u00e7\u00f5es, ou, excepcionalmente informa\u00e7\u00f5es (conforme \u00a71\u00ba).  J\u00e1 o artigo 371 prev\u00ea que a distribuidora deve disponibilizar este canal de atendimento, com o cumprimento do \u00a72\u00ba, em que se estendem as disposi\u00e7\u00f5es dessa resolu\u00e7\u00e3o, como \u00e9 o caso de contabiliza\u00e7\u00e3o de indicadores, protocolo e reclama\u00e7\u00f5es. Neste sentido, quando a Distribuidora receber uma demanda (solicita\u00e7\u00e3o de servi\u00e7os) no consumidor.gov, o registro pode ser realizado como um servi\u00e7o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Como regra geral, as demandas recebidas na plataforma \u201cConsumidor.gov.br\u201d devem ser consideradas como reclama\u00e7\u00e3o, conforme art. 401.<br><br>Entretanto, a plataforma \u201cConsumidor.gov.br\u201d tamb\u00e9m foi considerada como uma forma geral de atendimento obrigat\u00f3ria, conforme art. 371, V e \u00a72\u00ba. Nesse sentido, o art. 399 prev\u00ea que nos canais disponibilizados pela distribuidora deve ser poss\u00edvel requerer informa\u00e7\u00f5es, solicitar servi\u00e7os e encaminhar reclama\u00e7\u00f5es, elogios, sugest\u00f5es e den\u00fancias.<br><br>Caso na an\u00e1lise seja identificada que a demanda \u00e9 uma solicita\u00e7\u00e3o de servi\u00e7o, orientamos que a distribuidora, al\u00e9m da reclama\u00e7\u00e3o, registre adicionalmente a solicita\u00e7\u00e3o de servi\u00e7o em seu sistema, esclarecendo ao consumidor os prazos que ser\u00e3o observados.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=consumidor-gov\">CONSUMIDOR.GOV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=reclamacao\">RECLAMA\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1171' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-372' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 372\">\n\t\t\tArt. 372\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1167-s2T0MzVGfW' data-post_id='1167'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 372 &#8211; A integra\u00e7\u00e3o dos canais indicadas no art. 372 implica que a distribuidora deve fornecer as mesmas possibilidades de solicita\u00e7\u00f5es de servi\u00e7os e atendimento em qualquer plataforma de atendimento disponibilizada? O conceito est\u00e1 muito amplo e sem especificidades. O canal de atendimento telef\u00f4nico inviabiliza o atendimento de uma solicita\u00e7\u00e3o que requer apresenta\u00e7\u00e3o de documentos, por exemplo. Um canal de atendimento digital, por exemplo um chatbot no whatsapp possui limita\u00e7\u00f5es operacionais e nas situa\u00e7\u00f5es de limita\u00e7\u00e3o indica o atendimento por outro canal de comunica\u00e7\u00e3o. Nesse sentido a integra\u00e7\u00e3o dos canais disposta, implica apenas no acompanhamento do status do servi\u00e7o solicitado pelo cliente em qualquer canal de atendimento da Distribuidora?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o h\u00e1 na REN 1000\/2021 disposi\u00e7\u00e3o que imponha \u00e0 distribuidora receber documentos por telefone. A REN 1000\/2021 tamb\u00e9m n\u00e3o imp\u00f5e \u00e0 distribuidora a implanta\u00e7\u00e3o ou o atendimento via whatsapp ou chatbot.<br>Orientamos que a distribuidora estude o conceito e as formas de implanta\u00e7\u00e3o do \u201comnichannel\u201d, tratado no art. 372 da REN 1000\/2021 como integra\u00e7\u00e3o dos canais.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1167' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-382' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 382\">\n\t\t\tArt. 382\t\t\t <span>(4)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1267-QfkSPqyLTk' data-post_id='1267'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 382 &#8211; As condi\u00e7\u00f5es exigidas pelo art. 382 para&nbsp;implantar solu\u00e7\u00e3o de atendimento com metodologias interativas de comunica\u00e7\u00e3o audiovisual, s\u00e3o exclusivamente para situa\u00e7\u00f5es em que n\u00e3o est\u00e1 presente o atendimento humanizado, com o objetivo de respeitar os requisitos de uma ag\u00eancia presencial. Dessa maneira, ag\u00eancias que contam com o regime h\u00edbrido de atendimento humanizado + terminais de v\u00eddeo atendimento n\u00e3o precisam atender as exig\u00eancias dispostas?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">As condi\u00e7\u00f5es estabelecidas no art. 382 da Resolu\u00e7\u00e3o Normativa \u2013 REN n\u00ba 1.000\/2021 s\u00e3o aplic\u00e1veis somente caso a distribuidora tenha interesse em implantar posto com atendimento\u00a0<strong>exclusivamente<\/strong>\u00a0interativo.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t30\/08\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1267' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1169-Yw94QTRJon' data-post_id='1169'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 382 &#8211; No art. 382 existem diversas disposi\u00e7\u00f5es sobre possibilidade de flexibiliza\u00e7\u00e3o do atendimento presencial. Neste sentido, os incisos do caput s\u00e3o aplic\u00e1veis apenas no caso em que a Distribuidora utilize a substitui\u00e7\u00e3o por solu\u00e7\u00e3o de atendimento com metodologias interativas de comunica\u00e7\u00e3o audiovisual e de dados? A conclus\u00e3o se d\u00e1, vez que o  funcionamento do atendimento presencial sem a flexibiliza\u00e7\u00e3o, no caso de adi\u00e7\u00e3o de mais ferramentas, continua normal.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 382 da REN 1000\/2021 permite que a distribuidora implante solu\u00e7\u00e3o de atendimento com metodologias interativas de comunica\u00e7\u00e3o audiovisual e de dados <strong>no interior do posto de atendimento presencial<\/strong>, a exemplo de terminais de v\u00eddeo atendimento, desde que satisfeitas todas as condi\u00e7\u00f5es previstas no pr\u00f3prio artigo.<br>Ent\u00e3o, as condi\u00e7\u00f5es previstas no art. 382 somente s\u00e3o exig\u00edveis no caso da distribuidora decidir pela implanta\u00e7\u00e3o da solu\u00e7\u00e3o de atendimento com metodologias interativas de comunica\u00e7\u00e3o audiovisual e de dados no interior do posto de atendimento presencial.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1169' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-799-MnIMAxSKlv' data-post_id='799'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 382 \/ 386 &#8211; O artigo 382 prev\u00ea a possibilidade de implanta\u00e7\u00e3o de implantar solu\u00e7\u00e3o de atendimento com metodologias interativas de comunica\u00e7\u00e3o audiovisual nos postos de atendimento presencial, desde que cumpridos todos os requisitos previstos nos incisos.<br>Neste sentido, a d\u00favida \u00e9: quando poss\u00edvel de realizar referida implementa\u00e7\u00e3o, as disponibiliza\u00e7\u00f5es previstas no artigo 386 podem ocorrer de forma digital? Ou seja, possibilidade de acesso dentro da ferramenta a ser implementada?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, pois o artigo 386 prev\u00ea que a disponibiliza\u00e7\u00e3o pode ser realizada de forma eletr\u00f4nica. Entretanto, deve-se avaliar se a disponibiliza\u00e7\u00e3o de forma eletr\u00f4nica, na mesma ferramenta do atendimento, garantir\u00e1 que as informa\u00e7\u00f5es estejam dispon\u00edveis para consulta do p\u00fablico em geral.<br>Importante observar que a solu\u00e7\u00e3o de atendimento com \u201cmetodologias interativas de comunica\u00e7\u00e3o audiovisual e de dados\u201d dever\u00e1 ser realizada no interior do posto de atendimento presencial, ou seja, o posto presencial continuar\u00e1 como um local f\u00edsico e n\u00e3o virtual.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='799' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1268-3iow23gTfq' data-post_id='1268'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 382 \/ 389 &#8211; A implanta\u00e7\u00e3o de sistema de retorno de chamadas disposta no art. 389, quando utilizadas as metodologias interativas para atendimento, se torna obrigat\u00f3ria na estrutura de atendimento telef\u00f4nico disponibilizada pela distribuidora (no CTA)?&nbsp; O retorno da chamada deve ser estar dispon\u00edvel para todas as chamadas pelo atendimento telef\u00f4nico do atendimento pela CTA, ainda que o consumidor seja atendido em localidade que disp\u00f5e de atendimento presencial humanizado? O retorno de chamada deve ser considerado como um novo atendimento ou uma continuidade do atendimento inicial?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A implanta\u00e7\u00e3o obrigat\u00f3ria de sistema de retorno de chamadas de que trata o inciso VIII do art. 382 deve se dar em <strong>toda<\/strong> a \u00e1rea de atua\u00e7\u00e3o da distribuidora.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t30\/08\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1268' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-386' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 386\">\n\t\t\tArt. 386\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-799-fxVGr15MMy' data-post_id='799'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 382 \/ 386 &#8211; O artigo 382 prev\u00ea a possibilidade de implanta\u00e7\u00e3o de implantar solu\u00e7\u00e3o de atendimento com metodologias interativas de comunica\u00e7\u00e3o audiovisual nos postos de atendimento presencial, desde que cumpridos todos os requisitos previstos nos incisos.<br>Neste sentido, a d\u00favida \u00e9: quando poss\u00edvel de realizar referida implementa\u00e7\u00e3o, as disponibiliza\u00e7\u00f5es previstas no artigo 386 podem ocorrer de forma digital? Ou seja, possibilidade de acesso dentro da ferramenta a ser implementada?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, pois o artigo 386 prev\u00ea que a disponibiliza\u00e7\u00e3o pode ser realizada de forma eletr\u00f4nica. Entretanto, deve-se avaliar se a disponibiliza\u00e7\u00e3o de forma eletr\u00f4nica, na mesma ferramenta do atendimento, garantir\u00e1 que as informa\u00e7\u00f5es estejam dispon\u00edveis para consulta do p\u00fablico em geral.<br>Importante observar que a solu\u00e7\u00e3o de atendimento com \u201cmetodologias interativas de comunica\u00e7\u00e3o audiovisual e de dados\u201d dever\u00e1 ser realizada no interior do posto de atendimento presencial, ou seja, o posto presencial continuar\u00e1 como um local f\u00edsico e n\u00e3o virtual.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='799' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-388' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 388\">\n\t\t\tArt. 388\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-707-MIqCax8wCO' data-post_id='707'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 388 &#8211; Como as distribuidoras podem comprovar que n\u00e3o foi poss\u00edvel realizar o retorno da chamada quando de eventos: a. aus\u00eancia de sinal no telefone do consumidor devido as condi\u00e7\u00f5es de infraestrutura de telecomunica\u00e7\u00f5es; b. o n\u00famero de identifica\u00e7\u00e3o corresponder a uma central telef\u00f4nica, PABX por exemplo, cujo retorno n\u00e3o permite acessar o consumidor que de fato realizou a liga\u00e7\u00e3o para a distribuidora.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o h\u00e1 previs\u00e3o de comprova\u00e7\u00e3o na REN 1.000\/2021, mas, eventualmente, o procedimento pode vir a ser auditado pela \u00e1rea de fiscaliza\u00e7\u00e3o.<br>Adicionalmente, pode vir a ser solicitado o hist\u00f3rico de chamadas feito pela distribuidora. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=chamada\">CHAMADA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='707' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-389' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 389\">\n\t\t\tArt. 389\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1268-uDgmGssYYg' data-post_id='1268'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 382 \/ 389 &#8211; A implanta\u00e7\u00e3o de sistema de retorno de chamadas disposta no art. 389, quando utilizadas as metodologias interativas para atendimento, se torna obrigat\u00f3ria na estrutura de atendimento telef\u00f4nico disponibilizada pela distribuidora (no CTA)?&nbsp; O retorno da chamada deve ser estar dispon\u00edvel para todas as chamadas pelo atendimento telef\u00f4nico do atendimento pela CTA, ainda que o consumidor seja atendido em localidade que disp\u00f5e de atendimento presencial humanizado? O retorno de chamada deve ser considerado como um novo atendimento ou uma continuidade do atendimento inicial?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A implanta\u00e7\u00e3o obrigat\u00f3ria de sistema de retorno de chamadas de que trata o inciso VIII do art. 382 deve se dar em <strong>toda<\/strong> a \u00e1rea de atua\u00e7\u00e3o da distribuidora.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t30\/08\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1268' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-392' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 392\">\n\t\t\tArt. 392\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-708-BX01MjqlI3' data-post_id='708'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 392 &#8211; Qual prazo para entrada em vig\u00eancia do par\u00e1grafo 1\u00b0 do art 392?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Esse dispositivo n\u00e3o foi alterado pela REN 1000\/2021 e n\u00e3o possui prazo de implanta\u00e7\u00e3o. Equivale ao art. 186, \u00a71\u00ba da REN 414\/2010:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Art. 186 [\u2026] \u00a7 1\u00ba Em caso de direcionamento de chamadas com uso de menu de op\u00e7\u00f5es, a op\u00e7\u00e3o de urg\u00eancia\/emerg\u00eancia deve ser a primeira op\u00e7\u00e3o, com o tempo m\u00e1ximo para notifica\u00e7\u00e3o ao solicitante de 10 (dez) segundos ap\u00f3s a recep\u00e7\u00e3o da chamada<\/em>. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='708' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-396' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 396\">\n\t\t\tArt. 396\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1273-0CZSEXaWgd' data-post_id='1273'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 371 \/ 396 \/ 407 &#8211; Tendo em vista que: <br> &#8211; o art. 371 define as formas de atendimento, sendo elas presencial; telef\u00f4nico; internet; correio eletr\u00f4nico, formul\u00e1rio eletr\u00f4nico ou chat de mensagens, dispon\u00edvel em sua p\u00e1gina na internet ou por outro meio eletr\u00f4nico e plataforma \u201cConsumidor.gov.br\u201d; <br> &#8211; o inciso XII do art. 396 define que no espa\u00e7o reservado de atendimento pela internet o consumidor deve ter acesso a pedidos de informa\u00e7\u00e3o; <br> &#8211; o art. 407 define que as informa\u00e7\u00f5es devem ser prestadas de forma imediata ao consumidor. Como devem ser tratados os pedidos de informa\u00e7\u00e3o nos canais onde n\u00e3o h\u00e1 intera\u00e7\u00e3o imediata com atendente, visto que h\u00e1 necessidade de internaliza\u00e7\u00e3o da demanda? A d\u00favida surgiu devido a verifica\u00e7\u00e3o de que quando do atendimento por internet, formul\u00e1rio eletr\u00f4nico, correio eletr\u00f4nico ou outros canais onde n\u00e3o h\u00e1 intera\u00e7\u00e3o imediata com atendente n\u00e3o \u00e9 poss\u00edvel atender ao art. 407 da REN 1000\/2021, visto que n\u00e3o h\u00e1 como prestar as informa\u00e7\u00f5es de forma imediata. Nestes casos, como a distribuidora deve proceder? Deve realizar o registro do pedido de informa\u00e7\u00e3o e realizar o retorno ao consumidor assim que poss\u00edvel, visto que n\u00e3o h\u00e1 previs\u00e3o de prazo regulado para atendimento de demanda com necessidade de internaliza\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Conforme disposto no inciso XII do art. 396 da REN 1.000\/2021, o consumidor e demais usu\u00e1rios devem ter acesso a pedidos de informa\u00e7\u00e3o no espa\u00e7o reservado de atendimento, na p\u00e1gina da distribuidora na internet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A demanda deve ser tratada observando o art. 407, que estabelece a obrigatoriedade da distribuidora em prestar retorno ao consumidor e demais usu\u00e1rios imediatamente, ou seja, a distribuidora deve registrar e responder a demanda assim que tomar conhecimento da informa\u00e7\u00e3o solicitada.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t10\/10\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento-pela-internet\">ATENDIMENTO PELA INTERNET<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1273' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-398' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 398\">\n\t\t\tArt. 398\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1172-NXk1KczlV3' data-post_id='1172'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 264 \/ 398 &#8211; O artigo 398 prev\u00ea as informa\u00e7\u00f5es obrigat\u00f3rias do atendimento pela internet, incluindo, no inciso VIII, a obriga\u00e7\u00e3o de disponibilizar os meios para realiza\u00e7\u00e3o de autoleitura. Contudo, a autoleitura \u00e9 de ades\u00e3o opcional pelas Distribuidoras, conforme artigo 264. As distribuidoras que n\u00e3o tiverem o servi\u00e7o de autoleitura oferecida, ficam dispensadas do cumprimento do inciso VIII do artigo 398? Caso positivo, n\u00e3o seria o caso de alterar o inciso para \u201cquando aplic\u00e1vel\u201d?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, a distribuidora que n\u00e3o ofertar a autoleitura, nos termos do art. 264, n\u00e3o precisa disponibilizar a informa\u00e7\u00e3o do art. 398, VIII em sua p\u00e1gina na internet. Esclarecemos que a REN 1000\/2021 deve ser interpretada de forma a harmonizar os seus dispositivos.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento-pela-internet\">ATENDIMENTO PELA INTERNET<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=leitura\">LEITURA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1172' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-399' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 399\">\n\t\t\tArt. 399\t\t\t <span>(3)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1173-kbQMwhfanI' data-post_id='1173'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 399 &#8211; A respeito das tipologias determinadas pela REH 2.992\/21, somente existem tipologias espec\u00edficas de prazos em religa\u00e7\u00f5es e conex\u00e3o. Neste sentido, quando houver reclama\u00e7\u00f5es sobre prazos de outros servi\u00e7os prestados, a Distribuidora deve classific\u00e1-las como \u201coutros\u201d dentro dos respectivos assuntos ou utilizar a tipologia gen\u00e9rica \u201c10214\u201d?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">No caso de reclama\u00e7\u00f5es relacionadas a prazos que n\u00e3o estejam previstas nas demais tipologias de reclama\u00e7\u00e3o, a distribuidora deve utilizar a tipologia 10214 &#8211; Prazos (n\u00e3o previstos nas tipologias anteriores).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=reclamacao\">RECLAMA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tipologias\">TIPOLOGIAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1173' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1171-R8O6IzUlgP' data-post_id='1171'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 371 \/ 399 \/ 401 &#8211; Nos artigos 371 e 401 existem disposi\u00e7\u00f5es vinculadas ao novo canal de atendimento a ser disponibilizado por todas as Distribuidoras, ou seja, o consumidor.gov. Neste sentido, o artigo 401, IV prev\u00ea que a demanda que vem deste canal s\u00e3o reclama\u00e7\u00f5es, ou, excepcionalmente informa\u00e7\u00f5es (conforme \u00a71\u00ba).  J\u00e1 o artigo 371 prev\u00ea que a distribuidora deve disponibilizar este canal de atendimento, com o cumprimento do \u00a72\u00ba, em que se estendem as disposi\u00e7\u00f5es dessa resolu\u00e7\u00e3o, como \u00e9 o caso de contabiliza\u00e7\u00e3o de indicadores, protocolo e reclama\u00e7\u00f5es. Neste sentido, quando a Distribuidora receber uma demanda (solicita\u00e7\u00e3o de servi\u00e7os) no consumidor.gov, o registro pode ser realizado como um servi\u00e7o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Como regra geral, as demandas recebidas na plataforma \u201cConsumidor.gov.br\u201d devem ser consideradas como reclama\u00e7\u00e3o, conforme art. 401.<br><br>Entretanto, a plataforma \u201cConsumidor.gov.br\u201d tamb\u00e9m foi considerada como uma forma geral de atendimento obrigat\u00f3ria, conforme art. 371, V e \u00a72\u00ba. Nesse sentido, o art. 399 prev\u00ea que nos canais disponibilizados pela distribuidora deve ser poss\u00edvel requerer informa\u00e7\u00f5es, solicitar servi\u00e7os e encaminhar reclama\u00e7\u00f5es, elogios, sugest\u00f5es e den\u00fancias.<br><br>Caso na an\u00e1lise seja identificada que a demanda \u00e9 uma solicita\u00e7\u00e3o de servi\u00e7o, orientamos que a distribuidora, al\u00e9m da reclama\u00e7\u00e3o, registre adicionalmente a solicita\u00e7\u00e3o de servi\u00e7o em seu sistema, esclarecendo ao consumidor os prazos que ser\u00e3o observados.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=consumidor-gov\">CONSUMIDOR.GOV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=reclamacao\">RECLAMA\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1171' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1207-BFQJAcAyQV' data-post_id='1207'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 399 \/ 602 &#8211; Se o consumidor eventualmente n\u00e3o considerar satisfat\u00f3rias todas as orienta\u00e7\u00f5es prestadas pela distribuidora a respeito do procedimento correto para a abertura do pedido de ressarcimento de danos, ainda que diante da falta de informa\u00e7\u00f5es e\/ou documentos essenciais a serem apresentados pelo consumidor, a manifesta\u00e7\u00e3o dever\u00e1 ser classificada como Reclama\u00e7\u00e3o somente se assim o consumidor o exigir?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A op\u00e7\u00e3o do consumidor para a classifica\u00e7\u00e3o e registro do atendimento deve ser observada, conforme art. 399, \u00a72\u00ba.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1207' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-401' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 401\">\n\t\t\tArt. 401\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1171-7tipSUBSy8' data-post_id='1171'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 371 \/ 399 \/ 401 &#8211; Nos artigos 371 e 401 existem disposi\u00e7\u00f5es vinculadas ao novo canal de atendimento a ser disponibilizado por todas as Distribuidoras, ou seja, o consumidor.gov. Neste sentido, o artigo 401, IV prev\u00ea que a demanda que vem deste canal s\u00e3o reclama\u00e7\u00f5es, ou, excepcionalmente informa\u00e7\u00f5es (conforme \u00a71\u00ba).  J\u00e1 o artigo 371 prev\u00ea que a distribuidora deve disponibilizar este canal de atendimento, com o cumprimento do \u00a72\u00ba, em que se estendem as disposi\u00e7\u00f5es dessa resolu\u00e7\u00e3o, como \u00e9 o caso de contabiliza\u00e7\u00e3o de indicadores, protocolo e reclama\u00e7\u00f5es. Neste sentido, quando a Distribuidora receber uma demanda (solicita\u00e7\u00e3o de servi\u00e7os) no consumidor.gov, o registro pode ser realizado como um servi\u00e7o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Como regra geral, as demandas recebidas na plataforma \u201cConsumidor.gov.br\u201d devem ser consideradas como reclama\u00e7\u00e3o, conforme art. 401.<br><br>Entretanto, a plataforma \u201cConsumidor.gov.br\u201d tamb\u00e9m foi considerada como uma forma geral de atendimento obrigat\u00f3ria, conforme art. 371, V e \u00a72\u00ba. Nesse sentido, o art. 399 prev\u00ea que nos canais disponibilizados pela distribuidora deve ser poss\u00edvel requerer informa\u00e7\u00f5es, solicitar servi\u00e7os e encaminhar reclama\u00e7\u00f5es, elogios, sugest\u00f5es e den\u00fancias.<br><br>Caso na an\u00e1lise seja identificada que a demanda \u00e9 uma solicita\u00e7\u00e3o de servi\u00e7o, orientamos que a distribuidora, al\u00e9m da reclama\u00e7\u00e3o, registre adicionalmente a solicita\u00e7\u00e3o de servi\u00e7o em seu sistema, esclarecendo ao consumidor os prazos que ser\u00e3o observados.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=consumidor-gov\">CONSUMIDOR.GOV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=reclamacao\">RECLAMA\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1171' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-402' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 402\">\n\t\t\tArt. 402\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-898-wnCVjKDSrs' data-post_id='898'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 402 &#8211; Al\u00e9m do teleatendimento, o atendimento presencial tamb\u00e9m deve ter atendimento priorit\u00e1rio para situa\u00e7\u00f5es emergenciais?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, no atendimento presencial a distribuidora deve priorizar as situa\u00e7\u00f5es dispostas no art. 402.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='898' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-897-d5zkE80d7w' data-post_id='897'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 402 &#8211; Em rela\u00e7\u00e3o ao art 402, poderiam, por gentileza, informar se a Ouvidoria tamb\u00e9m deve ter atendimento priorit\u00e1rio, uma vez que trata-se de canal de atendimento focado em an\u00e1lise de recursos dos consumidores? &#8221; Art. 402. As situa\u00e7\u00f5es emergenciais, que oferecem risco iminente de danos a pessoas, bens ou ao funcionamento do sistema el\u00e9trico, devem ter atendimento priorit\u00e1rio.&#8221; Al\u00e9m do teleatendimento, o atendimento presencial tamb\u00e9m deve ter atendimento priorit\u00e1rio para situa\u00e7\u00f5es emergenciais?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 402 deve ser observado pela distribuidora em todos os atendimentos que realiza, ou seja, \u00e9 uma esp\u00e9cie de princ\u00edpio, de padr\u00e3o de conduta.<br>Entretanto, observamos que as disposi\u00e7\u00f5es espec\u00edficas relacionadas ao funcionamento da Ouvidoria, provenientes da REN 470\/2011, foram consolidadas na Se\u00e7\u00e3o VII, n\u00e3o sendo previsto, por exemplo, canais diferenciados para o atendimento de urg\u00eancia \/ emerg\u00eancia, a exemplo do art. 392.<br>Portanto, trata-se de uma an\u00e1lise que deve ser realizada pela Ouvidoria a cada atendimento. Eventualmente o consumidor pode reclamar de uma situa\u00e7\u00e3o de risco no 1\u00ba n\u00edvel e, n\u00e3o tendo a solu\u00e7\u00e3o adequada, recorrer \u00e0 Ouvidoria.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=ouvidoria\">OUVIDORIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='897' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-406' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 406\">\n\t\t\tArt. 406\t\t\t <span>(3)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-705-KJVbycke5z' data-post_id='705'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 406 \/ 416 &#8211; \u00c9 necess\u00e1rio restar esclarecido que, quando o consumidor optar para receber respostas por meio telef\u00f4nico, se torna invi\u00e1vel atender ao disposto no art 416, at\u00e9 porque o Art 406 estabelece que a distribuidora deve responder, preferencialmente, atrav\u00e9s do canal utilizado para o protocolo, ou outro previamente escolhido pelo consumidor.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Em caso de indeferimento o art. 416 \u00e9 espec\u00edfico e prevalece, devendo a resposta do indeferimento ser por escrito. Isso n\u00e3o impede que a distribuidora, al\u00e9m da resposta por escrito, tamb\u00e9m realize a comunica\u00e7\u00e3o por telefone.<br>Reda\u00e7\u00e3o do art. 406 foi retificada para melhor esclarecer essa quest\u00e3o:<br><em>Art. 406. A distribuidora deve responder a demanda, preferencialmente, pelo canal utilizado para o protocolo, ou por outro canal previamente escolhido pelo consumidor e demais usu\u00e1rios para o relacionamento com a distribuidora, <strong>observado o art. 416<\/strong><\/em>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=notificacao\">NOTIFICA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=resposta\">RESPOSTA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='705' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-999-4yR89zStjh' data-post_id='999'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 333 \/ 406 \/ 416 &#8211; Tendo em vista o art. 416, gostar\u00edamos de esclarecimentos da SRD quanto a possibilidade de envio de resposta ao consumidor por SMS.<br>O questionamento se faz necess\u00e1rio visto que o SMS tem limite de caracteres, portanto a resposta pode ser encaminhada de forma abreviada com link para acessar a resposta por completo de forma online. Importante ter em conta que o SMS seria utilizado somente se o consumidor solicitar este canal de resposta.<br>Pelo exposto, garantindo que o consumidor solicite a resposta por SMS e que a resposta seja encaminhada de forma abreviada com link de direcionamento para p\u00e1gina online com a resposta por completo, questionamos se a SRD\/ANEEL entende que esta forma \u00e9 considerada como aceita perante a REN 1000\/2021.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Conforme art. 406 e 416, a resposta completa deve ser encaminhada por escrito, preferencialmente pelo mesmo canal utilizado para o protocolo, ou por outro canal previamente escolhido pelo consumidor, observado o art. 333.<br>O uso do SMS na forma pretendida se assemelha mais ao que prev\u00ea o art. 374, ou seja, uma mensagem avisando ao consumidor que a resposta por escrito foi encaminhada ao canal (ou endere\u00e7o) escolhido por ele, considerando que a mensagem n\u00e3o estaria completa e n\u00e3o atenderia ao que prev\u00ea o art. 416.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='999' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-913-cpLlEg6dCq' data-post_id='913'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 6 \/ 406 \/ 416 &#8211; Tendo em vista a obrigatoriedade da distribuidora em cadastrar de imediato a exist\u00eancia de pessoa usu\u00e1ria de equipamentos de autonomia limitada, vitais \u00e0 preserva\u00e7\u00e3o da vida humana e dependentes de energia el\u00e9trica, disposta no art 6\u00b0 da REN 1000\/2021, pedimos esclarecimentos quanto a possibilidade de exig\u00eancia de documenta\u00e7\u00e3o que comprove a situa\u00e7\u00e3o.<br>As distribuidoras podem cadastrar de imediato, por\u00e9m informando ao consumidor que h\u00e1 necessidade de apresenta\u00e7\u00e3o de documenta\u00e7\u00e3o complementar dentro do prazo de atendimento da demanda, ou seja, dentro de 5 dias \u00fateis para solicita\u00e7\u00e3o sem visita t\u00e9cnica e 10 dias \u00fateis para situa\u00e7\u00f5es com visita t\u00e9cnica?<br>Se o consumidor n\u00e3o apresentar documenta\u00e7\u00e3o que comprove a situa\u00e7\u00e3o, a distribuidora pode seguir com o cadastro do consumidor, mas sem a informa\u00e7\u00e3o de que h\u00e1 pessoa usu\u00e1ria de equipamentos de autonomia limitada, vitais \u00e0 preserva\u00e7\u00e3o da vida humana e dependentes de energia el\u00e9trica? Nessa situa\u00e7\u00e3o \u00e9 necess\u00e1rio envio de correspond\u00eancia demonstrando a improced\u00eancia da solicita\u00e7\u00e3o, conforme art 406 e 416?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 27, \u00a77\u00ba da REN 414\/2010 previa a exig\u00eancia de \u201ccomprova\u00e7\u00e3o m\u00e9dica\u201d para o cadastramento das \u201cunidades consumidoras onde pessoas utilizem equipamentos el\u00e9tricos essenciais \u00e0 sobreviv\u00eancia humana\u201d.<br>Considerando que esse dispositivo foi alterado pela REN 1.000\/2021, conforme reda\u00e7\u00e3o do art. 6\u00ba, esclarecemos que at\u00e9 31\/03\/2022 a distribuidora pode continuar exigindo a comprova\u00e7\u00e3o m\u00e9dica, com fundamento na REN 414\/2010 e no art. 668 da REN 1000\/2021.<br>Esclarecemos que se encontra em an\u00e1lise proposta de retifica\u00e7\u00e3o do par\u00e1grafo \u00fanico do art. 6\u00ba da REN 1.000\/2021, para corrigir o texto e retornar a express\u00e3o \u201cmediante comprova\u00e7\u00e3o m\u00e9dica\u201d, o que ser\u00e1 oportunamente informado se vier a acontecer.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu? <strong>ANEEL<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=documentacao\">DOCUMENTA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='913' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-407' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 407\">\n\t\t\tArt. 407\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1273-A0FvzRUAru' data-post_id='1273'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 371 \/ 396 \/ 407 &#8211; Tendo em vista que: <br> &#8211; o art. 371 define as formas de atendimento, sendo elas presencial; telef\u00f4nico; internet; correio eletr\u00f4nico, formul\u00e1rio eletr\u00f4nico ou chat de mensagens, dispon\u00edvel em sua p\u00e1gina na internet ou por outro meio eletr\u00f4nico e plataforma \u201cConsumidor.gov.br\u201d; <br> &#8211; o inciso XII do art. 396 define que no espa\u00e7o reservado de atendimento pela internet o consumidor deve ter acesso a pedidos de informa\u00e7\u00e3o; <br> &#8211; o art. 407 define que as informa\u00e7\u00f5es devem ser prestadas de forma imediata ao consumidor. Como devem ser tratados os pedidos de informa\u00e7\u00e3o nos canais onde n\u00e3o h\u00e1 intera\u00e7\u00e3o imediata com atendente, visto que h\u00e1 necessidade de internaliza\u00e7\u00e3o da demanda? A d\u00favida surgiu devido a verifica\u00e7\u00e3o de que quando do atendimento por internet, formul\u00e1rio eletr\u00f4nico, correio eletr\u00f4nico ou outros canais onde n\u00e3o h\u00e1 intera\u00e7\u00e3o imediata com atendente n\u00e3o \u00e9 poss\u00edvel atender ao art. 407 da REN 1000\/2021, visto que n\u00e3o h\u00e1 como prestar as informa\u00e7\u00f5es de forma imediata. Nestes casos, como a distribuidora deve proceder? Deve realizar o registro do pedido de informa\u00e7\u00e3o e realizar o retorno ao consumidor assim que poss\u00edvel, visto que n\u00e3o h\u00e1 previs\u00e3o de prazo regulado para atendimento de demanda com necessidade de internaliza\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Conforme disposto no inciso XII do art. 396 da REN 1.000\/2021, o consumidor e demais usu\u00e1rios devem ter acesso a pedidos de informa\u00e7\u00e3o no espa\u00e7o reservado de atendimento, na p\u00e1gina da distribuidora na internet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A demanda deve ser tratada observando o art. 407, que estabelece a obrigatoriedade da distribuidora em prestar retorno ao consumidor e demais usu\u00e1rios imediatamente, ou seja, a distribuidora deve registrar e responder a demanda assim que tomar conhecimento da informa\u00e7\u00e3o solicitada.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t10\/10\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento-pela-internet\">ATENDIMENTO PELA INTERNET<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1273' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-408' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 408\">\n\t\t\tArt. 408\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-709-S1g2DdVPNl' data-post_id='709'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 408 \/ 668 &#8211; a. A adequa\u00e7\u00e3o do prazo de resposta de 15 para 10 dias, quando h\u00e1 visita t\u00e9cnica, deve ser realizada at\u00e9 dia 31\/03\/2022? b. Na hip\u00f3tese de transgress\u00e3o do novo prazo de atendimento, o c\u00e1lculo da compensa\u00e7\u00e3o deve ser realizado com base na f\u00f3rmula da REN 414\/2010?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, conforme art. 668, IV da REN 1.000\/2021.<br>Sim. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=compensacao\">COMPENSA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=reclamacao\">RECLAMA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='709' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-800-1SHNm6MYRC' data-post_id='800'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 408 \/ 599 &#8211; Sabemos que \u00e9 um processo bem particular, no qual cada empresa tem seu procedimento interno de como avaliar e realizar o ressarcimento desses danos n\u00e3o el\u00e9tricos e o art. 599 prev\u00ea esta disposi\u00e7\u00e3o, de um processo n\u00e3o regulamentado.<br>Acontece que, nas tipologias do novo Anexo I, existe a tipologia de reclama\u00e7\u00e3o \u201c10211 \u2013 outros danos\u201d, que estabelece que as distribuidoras devem classificar esta tipologia como reclama\u00e7\u00e3o e enviar as informa\u00e7\u00f5es referente a esse tema. Com esta altera\u00e7\u00e3o, aplicar-se-ia subsidiariamente o artigo 408, regulamentando a avalia\u00e7\u00e3o e solu\u00e7\u00e3o de reclama\u00e7\u00f5es dentro do prazo estipulado (5 dias \u00fateis).<br>Por ser um processo que depende de v\u00e1rias etapas complexas, solicitamos esclarecimentos sobre qual seria a an\u00e1lise esperada pela ANEEL para ser realizada por essa distribuidora dentro do prazo regulat\u00f3rio arbitrado, uma vez que existem diversas sub etapas dentro do processo, n\u00e3o sendo razo\u00e1vel o prazo de 5 dias \u00fateis para conclus\u00e3o de an\u00e1lise de documenta\u00e7\u00e3o, eventual visita, deferimento, resposta ao consumidor e pagamento.<br>Subsidiariamente, caso o entendimento da Ag\u00eancia seja de que este n\u00e3o \u00e9 um processo regulado, conforme art. 599, que este seja mantido como uma solicita\u00e7\u00e3o, podendo ser aplicados os 30 dias necess\u00e1rios para conclus\u00e3o.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O procedimento para ressarcimento de \u201coutros danos\u201d n\u00e3o \u00e9 regulado pela ANEEL. Conforme art. 599, \u00a7\u00a71\u00ba e 2\u00ba, a an\u00e1lise de reclama\u00e7\u00f5es sobre \u201coutros danos\u201d n\u00e3o compete \u00e0 ANEEL\/ag\u00eancias estaduais, o que n\u00e3o exclui a responsabilidade da distribuidora. Essa disposi\u00e7\u00e3o n\u00e3o foi alterada pela REN 1000\/2021.<br>Assim, a tipologia \u201c10211\u201d tem o objetivo exclusivo de acompanhamento estat\u00edstico das reclama\u00e7\u00f5es relacionados a \u201coutros danos\u201d.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='800' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-409' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 409\">\n\t\t\tArt. 409\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1221-uM0FYNJDQR' data-post_id='1221'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 136 \/ 409 &#8211; O art. 136 da REN 1.000\/2021 determina que a distribuidora tem 30 dias para informar as condi\u00e7\u00f5es para redu\u00e7\u00e3o da demanda solicitadas pelo usu\u00e1rio em raz\u00e3o da implementa\u00e7\u00e3o de medidas de efici\u00eancia energ\u00e9tica. Entretanto, uma vez que o usu\u00e1rio aprove as condi\u00e7\u00f5es apresentadas pela distribuidora, o regulamento n\u00e3o estabelece qual prazo deve ser seguido pela distribuidora para ajuste e assinatura dos contratos e tamb\u00e9m para in\u00edcio da vig\u00eancia da nova demanda contratada.<br>Neste caso, deve ser observado o prazo de 30 dias disposto no art. 409 para ambas as etapas? Ou seja, 30 dias para assinatura dos contratos e outros 30 dias para operacionaliza\u00e7\u00e3o da redu\u00e7\u00e3o da demanda?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> EQUATORIAL<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Confirmamos que para as demandas que n\u00e3o possuam prazos expressamente estabelecidos, a exemplo da apresentada em vossa correspond\u00eancia, a distribuidora deve aplicar o art. 409, que disp\u00f5e sobre a observ\u00e2ncia do prazo de at\u00e9 30 dias.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t23\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=demanda-contratada\">DEMANDA CONTRATADA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=eficiencia-energetica\">EFICI\u00caNCIA ENERG\u00c9TICA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1221' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-410' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 410\">\n\t\t\tArt. 410\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1219-a8TL660YCQ' data-post_id='1219'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 410 &#8211; O art. 410 da REN 1.000\/2021 manteve a instru\u00e7\u00e3o anteriormente disposta no \u00a7 7\u00ba do art. 157 da REN 414\/2010 de contabilizar apenas a primeira reclama\u00e7\u00e3o no caso de reiteradas reclama\u00e7\u00f5es sobre o mesmo objeto. Todavia, no item 279 do novo M\u00f3dulo 8 do PRODIST consta o termo &#8220;desde que no prazo regulamentar&#8221; que poderia alterar o entendimento desta instru\u00e7\u00e3o.<br>Como n\u00e3o havia indica\u00e7\u00e3o de mudan\u00e7a deste tema nas minutas apresentadas na CP 18\/2021, bem como n\u00e3o houve contribui\u00e7\u00f5es na \u00faltima fase da CP que motivassem alguma altera\u00e7\u00e3o, entendemos que tamb\u00e9m para o envio de relat\u00f3rios \u00e0 ANEEL deve ser considerada apenas a primeira reclama\u00e7\u00e3o. Este entendimento est\u00e1 correto?<br>Caso negativo, a condi\u00e7\u00e3o &#8220;desde que no prazo regulamentar&#8221; se refere apenas \u00e0s reclama\u00e7\u00f5es abertas durante o prazo regulamentar? Como seria a contabiliza\u00e7\u00e3o para os casos de abertura da reclama\u00e7\u00e3o ap\u00f3s o prazo regulamentar?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> EQUATORIAL<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, confirmamos o entendimento de que deve ser observada a reda\u00e7\u00e3o do art. 410 da REN 1000\/2021.<br>Informamos ainda que se encontra em an\u00e1lise proposta de retifica\u00e7\u00e3o do item 279 do M\u00f3dulo 8 do PRODIST, para corrigir o texto conforme art. 410 da REN 1000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t23\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=reclamacao\">RECLAMA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tipologias\">TIPOLOGIAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1219' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-416' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 416\">\n\t\t\tArt. 416\t\t\t <span>(5)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-705-qQyWFz9rob' data-post_id='705'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 406 \/ 416 &#8211; \u00c9 necess\u00e1rio restar esclarecido que, quando o consumidor optar para receber respostas por meio telef\u00f4nico, se torna invi\u00e1vel atender ao disposto no art 416, at\u00e9 porque o Art 406 estabelece que a distribuidora deve responder, preferencialmente, atrav\u00e9s do canal utilizado para o protocolo, ou outro previamente escolhido pelo consumidor.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Em caso de indeferimento o art. 416 \u00e9 espec\u00edfico e prevalece, devendo a resposta do indeferimento ser por escrito. Isso n\u00e3o impede que a distribuidora, al\u00e9m da resposta por escrito, tamb\u00e9m realize a comunica\u00e7\u00e3o por telefone.<br>Reda\u00e7\u00e3o do art. 406 foi retificada para melhor esclarecer essa quest\u00e3o:<br><em>Art. 406. A distribuidora deve responder a demanda, preferencialmente, pelo canal utilizado para o protocolo, ou por outro canal previamente escolhido pelo consumidor e demais usu\u00e1rios para o relacionamento com a distribuidora, <strong>observado o art. 416<\/strong><\/em>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=notificacao\">NOTIFICA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=resposta\">RESPOSTA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='705' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-787-1FDhWF3IhT' data-post_id='787'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 416 &#8211; A comunica\u00e7\u00e3o por escrito do indeferimento da altera\u00e7\u00e3o de titularidade deve ser realizada quando o consumidor n\u00e3o tem rela\u00e7\u00e3o contratual junto a distribuidora? Caso n\u00e3o tenha sido reunida a documenta\u00e7\u00e3o m\u00ednima para abertura de demanda pela distribuidora, a comunica\u00e7\u00e3o por escrito tamb\u00e9m deve ser feita?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. A distribuidora deve fornecer o protocolo e, se indeferir, a resposta deve ser por escrito.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='787' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-912-giln2NTXrj' data-post_id='912'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 138 \/ 416 &#8211; A n\u00e3o apresenta\u00e7\u00e3o do documento de posse\/propriedade permite a distribuidora n\u00e3o seguir com a altera\u00e7\u00e3o de titularidade?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. Caso a distribuidora exija os documentos e eles n\u00e3o sejam apresentados, pode indeferir a altera\u00e7\u00e3o de titularidade, devendo informar, por escrito, o previsto no art. 416:<br>I &#8211; as raz\u00f5es detalhadas e os dispositivos legais e normativos que fundamentaram sua decis\u00e3o;<br>II &#8211; o direito ao registro de reclama\u00e7\u00e3o, inclusive na Ouvidoria da distribuidora;<br>III &#8211; os canais de atendimento, de acordo com a inst\u00e2ncia a ser utilizada;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=documentacao\">DOCUMENTA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=troca-de-titularidade\">TROCA DE TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='912' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-999-uwLfA08Cyb' data-post_id='999'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 333 \/ 406 \/ 416 &#8211; Tendo em vista o art. 416, gostar\u00edamos de esclarecimentos da SRD quanto a possibilidade de envio de resposta ao consumidor por SMS.<br>O questionamento se faz necess\u00e1rio visto que o SMS tem limite de caracteres, portanto a resposta pode ser encaminhada de forma abreviada com link para acessar a resposta por completo de forma online. Importante ter em conta que o SMS seria utilizado somente se o consumidor solicitar este canal de resposta.<br>Pelo exposto, garantindo que o consumidor solicite a resposta por SMS e que a resposta seja encaminhada de forma abreviada com link de direcionamento para p\u00e1gina online com a resposta por completo, questionamos se a SRD\/ANEEL entende que esta forma \u00e9 considerada como aceita perante a REN 1000\/2021.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Conforme art. 406 e 416, a resposta completa deve ser encaminhada por escrito, preferencialmente pelo mesmo canal utilizado para o protocolo, ou por outro canal previamente escolhido pelo consumidor, observado o art. 333.<br>O uso do SMS na forma pretendida se assemelha mais ao que prev\u00ea o art. 374, ou seja, uma mensagem avisando ao consumidor que a resposta por escrito foi encaminhada ao canal (ou endere\u00e7o) escolhido por ele, considerando que a mensagem n\u00e3o estaria completa e n\u00e3o atenderia ao que prev\u00ea o art. 416.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='999' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-913-l9KztGo9Q6' data-post_id='913'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 6 \/ 406 \/ 416 &#8211; Tendo em vista a obrigatoriedade da distribuidora em cadastrar de imediato a exist\u00eancia de pessoa usu\u00e1ria de equipamentos de autonomia limitada, vitais \u00e0 preserva\u00e7\u00e3o da vida humana e dependentes de energia el\u00e9trica, disposta no art 6\u00b0 da REN 1000\/2021, pedimos esclarecimentos quanto a possibilidade de exig\u00eancia de documenta\u00e7\u00e3o que comprove a situa\u00e7\u00e3o.<br>As distribuidoras podem cadastrar de imediato, por\u00e9m informando ao consumidor que h\u00e1 necessidade de apresenta\u00e7\u00e3o de documenta\u00e7\u00e3o complementar dentro do prazo de atendimento da demanda, ou seja, dentro de 5 dias \u00fateis para solicita\u00e7\u00e3o sem visita t\u00e9cnica e 10 dias \u00fateis para situa\u00e7\u00f5es com visita t\u00e9cnica?<br>Se o consumidor n\u00e3o apresentar documenta\u00e7\u00e3o que comprove a situa\u00e7\u00e3o, a distribuidora pode seguir com o cadastro do consumidor, mas sem a informa\u00e7\u00e3o de que h\u00e1 pessoa usu\u00e1ria de equipamentos de autonomia limitada, vitais \u00e0 preserva\u00e7\u00e3o da vida humana e dependentes de energia el\u00e9trica? Nessa situa\u00e7\u00e3o \u00e9 necess\u00e1rio envio de correspond\u00eancia demonstrando a improced\u00eancia da solicita\u00e7\u00e3o, conforme art 406 e 416?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 27, \u00a77\u00ba da REN 414\/2010 previa a exig\u00eancia de \u201ccomprova\u00e7\u00e3o m\u00e9dica\u201d para o cadastramento das \u201cunidades consumidoras onde pessoas utilizem equipamentos el\u00e9tricos essenciais \u00e0 sobreviv\u00eancia humana\u201d.<br>Considerando que esse dispositivo foi alterado pela REN 1.000\/2021, conforme reda\u00e7\u00e3o do art. 6\u00ba, esclarecemos que at\u00e9 31\/03\/2022 a distribuidora pode continuar exigindo a comprova\u00e7\u00e3o m\u00e9dica, com fundamento na REN 414\/2010 e no art. 668 da REN 1000\/2021.<br>Esclarecemos que se encontra em an\u00e1lise proposta de retifica\u00e7\u00e3o do par\u00e1grafo \u00fanico do art. 6\u00ba da REN 1.000\/2021, para corrigir o texto e retornar a express\u00e3o \u201cmediante comprova\u00e7\u00e3o m\u00e9dica\u201d, o que ser\u00e1 oportunamente informado se vier a acontecer.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu? <strong>ANEEL<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=documentacao\">DOCUMENTA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='913' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-418' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 418\">\n\t\t\tArt. 418\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-710-EH8Ckbaih4' data-post_id='710'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 418 \/ 670 \/ 659 &#8211; O prazo estabelecido no art 418 para o armazenamento das demandas por 10 anos, passa a vigorar a partir de que data? Seria poss\u00edvel demonstrar com um exemplo? a. Apenas demandas que em \u00a020\/12\/2021 n\u00e3o haviam completado 5 anos de armazenamento devem ser consideradas pela nova regra?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Deve ser observada a regra do artigo 670:<br><em>Art. 670. O armazenamento do \u00a7 2\u00ba do art. 659 deve ser realizado adicionando-se ao prazo de 5 anos o prazo transcorrido desde a publica\u00e7\u00e3o desta Resolu\u00e7\u00e3o, at\u00e9 que se complete o prazo de 10 anos.<\/em> <br><br>Assim, o prazo de armazenamento e fornecimento do hist\u00f3rico das demandas deve ser ampliado paulatinamente a partir da publica\u00e7\u00e3o da REN 1.000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=armazenamento-de-dados\">ARMAZENAMENTO DE DADOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='710' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-421' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 421\">\n\t\t\tArt. 421\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1168-yGdvlftIVD' data-post_id='1168'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 421 &#8211; A respeito do \u00a7 2\u00ba do art. 421, qual \u00e9 o prazo m\u00e1ximo para solicita\u00e7\u00e3o de prorroga\u00e7\u00e3o do prazo de atendimento da reclama\u00e7\u00e3o? A compensa\u00e7\u00e3o se d\u00e1 ap\u00f3s da prorroga\u00e7\u00e3o, ou mesmo prorrogando devemos compensar ao cliente quando passar o primeiro prazo?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 421, \u00a72\u00ba estabelece que a prorroga\u00e7\u00e3o do prazo pode ser realizada somente em car\u00e1ter excepcional e para a \u201cresposta conclusiva\u201d.<br><br>Assim, a REN 1000\/2021 n\u00e3o prev\u00ea \u201cprazo m\u00e1ximo\u201d para resposta em caso da prorroga\u00e7\u00e3o do art. 421, \u00a72\u00ba, sendo responsabilidade da distribuidora avaliar o caso concreto e informar o novo prazo para a \u201cresposta conclusiva\u201d. <br><br>Uma vez informado o novo prazo de resposta, este passar\u00e1 a ser o par\u00e2metro para a compensa\u00e7\u00e3o, n\u00e3o sendo permitida nova prorroga\u00e7\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=compensacao\">COMPENSA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=ouvidoria\">OUVIDORIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1168' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-432' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 432\">\n\t\t\tArt. 432\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1265-4uxU6rta9S' data-post_id='1265'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 432 &#8211; A EDP gostaria de ver ratificados os entendimentos abaixo:<br>-O art. 432 trata de informa\u00e7\u00e3o ao consumidor sobre a data e turno para a realiza\u00e7\u00e3o do servi\u00e7o, n\u00e3o devendo ser considerado como um agendamento;<br>-A informa\u00e7\u00e3o quanto a data e turno \u00e9 suficiente para cumprir com o disposto no art. 432;<br>-N\u00e3o \u00e9 necess\u00e1rio a distribuidora reprogramar a realiza\u00e7\u00e3o do servi\u00e7o, mesmo na hip\u00f3tese do consumidor desejar acompanhar a sua execu\u00e7\u00e3o, n\u00e3o havendo compatibilidade de agenda;<br>-A informa\u00e7\u00e3o sobre a data e turno poder\u00e1 ser encaminhada por correio eletr\u00f4nico, sms ou liga\u00e7\u00e3o telef\u00f4nica\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sobre o assunto, esclarecemos que o dispositivo regulat\u00f3rio determina que a distribuidora informe ao consumidor e demais usu\u00e1rios\u00a0<strong>a data\u00a0e\u00a0o turno<\/strong>\u00a0de realiza\u00e7\u00e3o dos servi\u00e7os. A regra n\u00e3o prev\u00ea a obrigatoriedade de a distribuidora reprogramar a realiza\u00e7\u00e3o dos servi\u00e7os caso o consumidor n\u00e3o concorde com a data e o turno informados.<br>O canal a ser utilizado pela distribuidora para informar a data e o turno de realiza\u00e7\u00e3o dos servi\u00e7os deve observar a escolha\/indica\u00e7\u00e3o do consumidor para relacionamento.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t30\/08\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1265' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1162-yEcfDio3eI' data-post_id='1162'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 249 \/ 250 \/ 432 &#8211; Sobre o agendamento da inspe\u00e7\u00e3o realizada em campo, quando esta \u00e9 solicitada pelo consumidor e demais usu\u00e1rios, referido no inciso I do art. 250. Algumas distribuidoras optam nessas situa\u00e7\u00f5es em realizar a inspe\u00e7\u00e3o (aferi\u00e7\u00e3o) somente em laborat\u00f3rio, neste caso esse agendamento de 3 dias, seria aplicado a retirada do medidor para inspe\u00e7\u00e3o (aferi\u00e7\u00e3o) ou podemos desconsiderar esse agendamento, quando n\u00e3o for realizada a inspe\u00e7\u00e3o (aferi\u00e7\u00e3o) em campo?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Os arts. 249 e 250 da REN 1000\/2021 mantiveram o m\u00e9rito do art. 137 da REN 414\/2010 sobre a quest\u00e3o encaminhada. <br><br>Dessa forma, esclarecemos que, ou a inspe\u00e7\u00e3o \u00e9 realizada em campo, com o agendamento de 3 dias \u00fateis (art. 250, I), ou a inspe\u00e7\u00e3o ser\u00e1 realizada em laborat\u00f3rio, nesse caso com o agendamento de 10 dias (art. 250, II, &#8220;d&#8221;).<br><br>No caso de inspe\u00e7\u00e3o em laborat\u00f3rio, em fun\u00e7\u00e3o de n\u00e3o haver prazo expresso para a distribuidora agendar a retirada do medidor, deve ser observado o que disp\u00f5e o art. 432 da REN 1000\/2021, considerando a previs\u00e3o da necessidade de entrega do comprovante na retirada (art. 250, II, &#8220;b&#8221;):<br><br><em>&#8220;Art. 432. A distribuidora deve informar ao consumidor e demais usu\u00e1rios a data e o turno de realiza\u00e7\u00e3o dos servi\u00e7os nas situa\u00e7\u00f5es em que a presen\u00e7a de um respons\u00e1vel seja necess\u00e1ria, ou quando o pr\u00f3prio consumidor ou demais usu\u00e1rios tenham manifestado interesse em acompanhar, a exemplo da vistoria e da visita t\u00e9cnica \u00e0s instala\u00e7\u00f5es.  <br>\u00a7 1\u00ba A distribuidora deve prestar a informa\u00e7\u00e3o disposta no caput ao fornecer o protocolo ao consumidor e demais usu\u00e1rios, ou at\u00e9 o dia anterior \u00e0 realiza\u00e7\u00e3o do servi\u00e7o.  [&#8230;] &#8220;<\/em><br><br>Do exposto, no caso de inspe\u00e7\u00e3o em laborat\u00f3rio do art. 250, a distribuidora deve informar ao consumidor a data\/turno em que far\u00e1 a retirada do medidor, ao fornecer o protocolo ou at\u00e9 o dia anterior. A distribuidora tamb\u00e9m deve agendar a inspe\u00e7\u00e3o com pelo menos 10 dias de anteced\u00eancia.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inspecao-da-medicao\">INSPE\u00c7\u00c3O DA MEDI\u00c7\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1162' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-438' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 438\">\n\t\t\tArt. 438\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-924-MG1kvEj70f' data-post_id='924'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 438 &#8211; Pela leitura do inciso I do \u00a7 3\u00ba do art. 438, que trata da verifica\u00e7\u00e3o da conformidade de tens\u00e3o da unidade consumidora, entende-se que a distribuidora deve comunicar ao consumidor, em at\u00e9 15 dias, o resultado da medi\u00e7\u00e3o instant\u00e2nea, sendo a reclama\u00e7\u00e3o procedente ou improcedente.<br>Entretanto, pela leitura dos incisos abaixo do item 121 do M\u00f3dulo 8 do PRODIST, entende-se que essa comunica\u00e7\u00e3o com o resultado da medi\u00e7\u00e3o que deve ser feita em at\u00e9 15 dias se aplica somente para os casos de reclama\u00e7\u00e3o improcedente. Nos casos de reclama\u00e7\u00f5es procedentes, a distribuidora deve seguir o fluxo de instala\u00e7\u00e3o da medi\u00e7\u00e3o de 168 horas, devendo comunicar ao consumidor o resultado em at\u00e9 30 dias.<br>Considerando isso, perguntamos qual entendimento deve ser seguido: adotar a comunica\u00e7\u00e3o do resultado da medi\u00e7\u00e3o em at\u00e9 15 dias somente para reclama\u00e7\u00f5es improcedentes ou para todos os casos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>CEMIG<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">No caso de unidade consumidora que n\u00e3o possua medi\u00e7\u00e3o permanente associada \u00e0 qualidade da tens\u00e3o em regime permanente no ponto de conex\u00e3o, o prazo de 15 dias para comunicar o resultado aplica-se apenas para reclama\u00e7\u00f5es improcedentes.<br>O inciso II do \u00a71\u00ba do art. 438 complementa a compreens\u00e3o do artigo, considerando que trata da instala\u00e7\u00e3o da medi\u00e7\u00e3o no prazo de at\u00e9 30 dias.<br>J\u00e1 para unidade consumidora que possua medi\u00e7\u00e3o permanente associada \u00e0 qualidade da tens\u00e3o em regime permanente no ponto de conex\u00e3o (item 123), o prazo de 15 dias aplica-se tanto para as reclama\u00e7\u00f5es improcedentes como para as procedentes.<br>De toda a forma, orientamos que devem ser seguidos os procedimentos previstos no M\u00f3dulo 8 do PRODIST.<br>Encontra-se em an\u00e1lise proposta de retifica\u00e7\u00e3o do art. 438 da REN 1.000\/2021, para corrigir o texto e detalhar melhor as situa\u00e7\u00f5es previstas nos itens 121 e 123 do PRODIST.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tensao\">TENS\u00c3O<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1\" id=\"comment-167\">\n\t\t\t\t<div id=\"div-comment-167\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/b714e9f5b6013adab79f6ac65f684f97752a7d6e0763cfcc469202fea050ea80?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/b714e9f5b6013adab79f6ac65f684f97752a7d6e0763cfcc469202fea050ea80?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Pedro<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\t\t<em class=\"comment-awaiting-moderation\">Seu coment\u00e1rio est\u00e1 aguardando modera\u00e7\u00e3o. Esta \u00e9 uma pr\u00e9-visualiza\u00e7\u00e3o, seu coment\u00e1rio ficar\u00e1 vis\u00edvel assim que for aprovado.<\/em>\n\t\t<br \/>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/77\/#comment-167\">10\/07\/2025 \u00e0s 11:25<\/a>\t\t<\/div>\n\n\t\tEm que pese o prazo de 15 dias para COMUNICAR o resultado aplique-se apenas para as reclama\u00e7\u00f5es improcedentes, esta condi\u00e7\u00e3o tamb\u00e9m desobriga que a inspe\u00e7\u00e3o t\u00e9cnica com medi\u00e7\u00e3o instant\u00e2nea de tens\u00e3o seja REALIZADA no prazo de 15 dias?\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-167\" data-commentid=\"167\" data-postid=\"924\" data-belowelement=\"div-comment-167\" data-respondelement=\"respond\" data-replyto=\"Responder para Pedro\" aria-label=\"Responder para Pedro\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='924' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-439' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 439\">\n\t\t\tArt. 439\t\t\t <span>(12)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1193-YxfA1mFjpu' data-post_id='1193'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 439 &#8211; O anexo III da REN414 continua ser enviado no segundo m\u00eas ap\u00f3s apura\u00e7\u00e3o at\u00e9 in\u00edcio de vig\u00eancia do Anexo IV da REN 1000?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. Deve ser mantido o prazo do art. 154 da REN 414\/2010, que \u00e9 justamente para o envio do Anexo III.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1193' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1192-5xfkdjPRAe' data-post_id='1192'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 439 &#8211; O art. 30 REN 414 dever\u00e1 ser exclu\u00eddo do relat\u00f3rio anexo III a partir de 31\/03\/22?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. Apenas os indicadores que tratam exclusivamente do tema de vistoria ter\u00e3o final de vig\u00eancia estabelecido para 31\/03\/2022, sendo poss\u00edvel a altera\u00e7\u00e3o de dados passados, mas impossibilitando o envio indicadores com refer\u00eancia a partir dessa data.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1192' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1194-WVBxPX24G2' data-post_id='1194'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 439 &#8211; O DUTO j\u00e1 est\u00e1 adequado para reconhecer que o art. 30 ser\u00e1 exclu\u00eddo do XML?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1194' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1197-rvh2iM7fCv' data-post_id='1197'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 439 &#8211; Os casos previstos no inciso III do artigo 91 da REN 1000 (vistoria e instala\u00e7\u00e3o de medi\u00e7\u00e3o, conex\u00e3o maior que 69 kV) que eram contabilizados na linha dos artigos 30 e  31 n\u00e3o ser\u00e3o enviados neste momento de transi\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Apenas os indicadores que tratam exclusivamente do tema de vistoria ter\u00e3o final de vig\u00eancia estabelecido para 31\/03\/2022, sendo poss\u00edvel a altera\u00e7\u00e3o de dados passados, mas impossibilitando o envio indicadores com refer\u00eancia a partir dessa data.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1197' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1199-4W5HD6npzZ' data-post_id='1199'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 439 &#8211; Os indicadores QSLigBUb, PMLigBUb, QVLigBUb, CRLigBUb, QSLigBRr, PMLigBRr, QVLigBRr, CRLigBRr, QSLigA, PMLigA, QVLigA e CCRLigA dever\u00e3o ser alterados? A sigla_indice com indica\u00e7\u00e3o de Rural e Urbano dever\u00e1 ser alterado, assim como sua apura\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o haver\u00e1 necessidade de altera\u00e7\u00e3o, a distribuidora poder\u00e1 continuar utilizando a mesma sigla e segmentando em urbano e rural. O que muda na apura\u00e7\u00e3o \u00e9 que a \u201cliga\u00e7\u00e3o\u201d contemplar\u00e1 o prazo de vistoria e instala\u00e7\u00e3o de medi\u00e7\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1199' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1198-izUPnXlL3R' data-post_id='1198'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 439 &#8211; Os indicadores QSVistUb, PMVistUB, QVVistUb, CRVistUb, QSVistRr, PMVistRr, QVVistRr e CRVistRr ser\u00e3o exclu\u00eddos pois trata-se da vistoria?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. Apenas os indicadores que tratam exclusivamente do tema de vistoria ter\u00e3o final de vig\u00eancia estabelecido para 31\/03\/2022, sendo poss\u00edvel a altera\u00e7\u00e3o de dados passados, mas impossibilitando o envio indicadores com refer\u00eancia a partir dessa data.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1198' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1195-1R2YVWWv9I' data-post_id='1195'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 439 &#8211; Quando ser\u00e1 enviado novo formato do XML considerando a altera\u00e7\u00e3o do indicador referente ao art. 31 passando para o art. 91 com as novas siglas_indice para adequa\u00e7\u00e3o do XML considerando essa altera\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Nesse primeiro momento o XML do relat\u00f3rio n\u00e3o ser\u00e1 alterado.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1195' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1200-TioeRJ7RBg' data-post_id='1200'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 439 &#8211; Referente aos servi\u00e7os que envolvem Gera\u00e7\u00e3o Distribu\u00edda (an\u00e1lise de projeto, obras, conex\u00e3o, defeito na medi\u00e7\u00e3o etc.), dever\u00e3o ser inclu\u00eddos nos artigos dos 28 padr\u00f5es (Anexo III) a partir de 31\/03\/22 ou somente a partir de 31\/12\/2023?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A partir de 31\/03\/2022, ou seja, a partir da compet\u00eancia de abr\/2022.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1200' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1201-5JUCnsvNhz' data-post_id='1201'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 439 &#8211; Relacionado ao envio mensal dos indicadores (anexo III e I), dever\u00e1 ser aplicado a vig\u00eancia do art. 668, II ou IV?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o ficou clara a d\u00favida. A REN 414\/2010 possui os anexos I e III relacionados \u00e0 indicadores. Esses relat\u00f3rios, com as orienta\u00e7\u00f5es feitas pela SRD, devem ser mantidos at\u00e9 a implanta\u00e7\u00e3o dos novos relat\u00f3rios.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1201' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-703-rEVPfEECj7' data-post_id='703'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 439 \/ 440 &#8211; Considerando que o artigo 439, que trata da verifica\u00e7\u00e3o do cumprimento dos prazos, e o artigo 440, que trata do pagamento das compensa\u00e7\u00f5es pelo n\u00e3o cumprimento dos prazos, entram em vigor em 31\/12\/22, o atraso dos novos servi\u00e7os que contarem com prazos regulat\u00f3rios a partir de 31\/03\/22 devem ser objeto do pagamento de compensa\u00e7\u00e3o apenas em 2023? Ou seja, os servi\u00e7os devem ser prestados e acompanhados quanto ao prazo, por\u00e9m, sem a obrigatoriedade da contabiliza\u00e7\u00e3o e envio \u00e0 ANEEL e sem o cr\u00e9dito de compensa\u00e7\u00f5es aos consumidores, de maneira que o per\u00edodo de 04\/22 a 12\/22 fica reservado para a adequa\u00e7\u00e3o do processo. O entendimento das distribuidoras estaria correto?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A REN 1.000\/2021 j\u00e1 entrou em vigor. O prazo de 31\/12\/2022 \u00e9 um prazo limite para adequa\u00e7\u00e3o aos arts. 439 e 440. Enquanto a distribuidora n\u00e3o implantar as novas disposi\u00e7\u00f5es deve proceder, como regra geral, da seguinte forma:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>manter a compensa\u00e7\u00e3o utilizando as f\u00f3rmulas dos arts. 151 e 152 da REN 414\/2010<\/li><li>manter a compensa\u00e7\u00e3o para todos os servi\u00e7os do Anexo III da REN 414\/2010, atualizando os prazos conforme REN 1.000\/2021.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">O quadro a seguir compara os 28 itens do Anexo III da REN 414\/2010 com o dispositivo correspondente do Anexo IV da REN 1000\/2021:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"799\" src=\"https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/02\/Slide1-1024x799.png\" alt=\"\" class=\"wp-image-908\" srcset=\"https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/02\/Slide1-1024x799.png 1024w, https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/02\/Slide1-300x234.png 300w, https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/02\/Slide1-768x599.png 768w, https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/02\/Slide1-1536x1198.png 1536w, https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/02\/Slide1.png 1890w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Os prazos do Anexo IV da REN 1000\/2021 que n\u00e3o possuem a correspond\u00eancia indicada na tabela no Anexo III da REN 414\/2010 n\u00e3o est\u00e3o sujeitos \u00e0 compensa\u00e7\u00e3o, e devem seguir o prazo limite de implementa\u00e7\u00e3o previsto na REN 1000\/2021.<br>A distribuidora deve observar as seguintes especificidades ap\u00f3s 31\/03:<br>a) Os itens 3 e 4 do Anexo III deixam de ter compensa\u00e7\u00e3o, pois o novo procedimento unificou as etapas de vistoria e de liga\u00e7\u00e3o;<br>b) Na apura\u00e7\u00e3o dos itens 5, 6 e 7, a distribuidora deve considerar o prazo realizado para a vistoria e instala\u00e7\u00e3o de medi\u00e7\u00e3o;<br>c) A vistoria e instala\u00e7\u00e3o de medi\u00e7\u00e3o de conex\u00e3o maior que 69 kV (art. 91, III) n\u00e3o ter\u00e1 compensa\u00e7\u00e3o nesse per\u00edodo de transi\u00e7\u00e3o;<br>d) O item 8 do Anexo III ter\u00e1 a correspond\u00eancia apenas no art. 64, II da REN 1000\/2021;<br>e) A compensa\u00e7\u00e3o do item 27 do Anexo III deve ser realizada apenas para as solicita\u00e7\u00f5es feitas at\u00e9 90 dias; e<br>f) O servi\u00e7o de informar o resultado da solicita\u00e7\u00e3o de ressarcimento feita com mais de 90 dias (art. 617, II), que corresponde ao item 27, n\u00e3o ter\u00e1 compensa\u00e7\u00e3o nesse per\u00edodo de transi\u00e7\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=compensacao\">COMPENSA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='703' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1196-Szh7p2Nk1f' data-post_id='1196'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 439 \/ 440 &#8211; Quando as conex\u00f5es maiores que 69kV que atualmente contabilizam no indicador de liga\u00e7\u00e3o do Grupo A deixar\u00e3o de receber compensa\u00e7\u00e3o a partir de 31\/03\/22?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A partir da compet\u00eancia de abr\/2022.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=compensacao\">COMPENSA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1196' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1183-rDOAbHXiwE' data-post_id='1183'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 96 \/ 439 &#8211; No \u00faltimo FAQ respondido pela ANEEL, foi esclarecido que o cronograma citado no \u00a71\u00ba do artigo 96 \u00e9 referente \u00e0s etapas e prazos previstos nos incisos I a VI do caput. Desta forma, como dever\u00e1 ser feita a contabiliza\u00e7\u00e3o no Anexo IV?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A contabiliza\u00e7\u00e3o dever\u00e1 ser feita pela compara\u00e7\u00e3o do prazo final informado no cronograma da distribuidora, que deve observar os prazos previstos no art. 96, com o prazo efetivamente gasto na elabora\u00e7\u00e3o do projeto, na montagem e no comissionamento do sistema de medi\u00e7\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1183' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-440' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 440\">\n\t\t\tArt. 440\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-703-XmPegRqO5N' data-post_id='703'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 439 \/ 440 &#8211; Considerando que o artigo 439, que trata da verifica\u00e7\u00e3o do cumprimento dos prazos, e o artigo 440, que trata do pagamento das compensa\u00e7\u00f5es pelo n\u00e3o cumprimento dos prazos, entram em vigor em 31\/12\/22, o atraso dos novos servi\u00e7os que contarem com prazos regulat\u00f3rios a partir de 31\/03\/22 devem ser objeto do pagamento de compensa\u00e7\u00e3o apenas em 2023? Ou seja, os servi\u00e7os devem ser prestados e acompanhados quanto ao prazo, por\u00e9m, sem a obrigatoriedade da contabiliza\u00e7\u00e3o e envio \u00e0 ANEEL e sem o cr\u00e9dito de compensa\u00e7\u00f5es aos consumidores, de maneira que o per\u00edodo de 04\/22 a 12\/22 fica reservado para a adequa\u00e7\u00e3o do processo. O entendimento das distribuidoras estaria correto?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A REN 1.000\/2021 j\u00e1 entrou em vigor. O prazo de 31\/12\/2022 \u00e9 um prazo limite para adequa\u00e7\u00e3o aos arts. 439 e 440. Enquanto a distribuidora n\u00e3o implantar as novas disposi\u00e7\u00f5es deve proceder, como regra geral, da seguinte forma:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>manter a compensa\u00e7\u00e3o utilizando as f\u00f3rmulas dos arts. 151 e 152 da REN 414\/2010<\/li><li>manter a compensa\u00e7\u00e3o para todos os servi\u00e7os do Anexo III da REN 414\/2010, atualizando os prazos conforme REN 1.000\/2021.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">O quadro a seguir compara os 28 itens do Anexo III da REN 414\/2010 com o dispositivo correspondente do Anexo IV da REN 1000\/2021:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"799\" src=\"https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/02\/Slide1-1024x799.png\" alt=\"\" class=\"wp-image-908\" srcset=\"https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/02\/Slide1-1024x799.png 1024w, https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/02\/Slide1-300x234.png 300w, https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/02\/Slide1-768x599.png 768w, https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/02\/Slide1-1536x1198.png 1536w, https:\/\/faq.ren1000.norven.com.br\/wp-content\/uploads\/2022\/02\/Slide1.png 1890w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Os prazos do Anexo IV da REN 1000\/2021 que n\u00e3o possuem a correspond\u00eancia indicada na tabela no Anexo III da REN 414\/2010 n\u00e3o est\u00e3o sujeitos \u00e0 compensa\u00e7\u00e3o, e devem seguir o prazo limite de implementa\u00e7\u00e3o previsto na REN 1000\/2021.<br>A distribuidora deve observar as seguintes especificidades ap\u00f3s 31\/03:<br>a) Os itens 3 e 4 do Anexo III deixam de ter compensa\u00e7\u00e3o, pois o novo procedimento unificou as etapas de vistoria e de liga\u00e7\u00e3o;<br>b) Na apura\u00e7\u00e3o dos itens 5, 6 e 7, a distribuidora deve considerar o prazo realizado para a vistoria e instala\u00e7\u00e3o de medi\u00e7\u00e3o;<br>c) A vistoria e instala\u00e7\u00e3o de medi\u00e7\u00e3o de conex\u00e3o maior que 69 kV (art. 91, III) n\u00e3o ter\u00e1 compensa\u00e7\u00e3o nesse per\u00edodo de transi\u00e7\u00e3o;<br>d) O item 8 do Anexo III ter\u00e1 a correspond\u00eancia apenas no art. 64, II da REN 1000\/2021;<br>e) A compensa\u00e7\u00e3o do item 27 do Anexo III deve ser realizada apenas para as solicita\u00e7\u00f5es feitas at\u00e9 90 dias; e<br>f) O servi\u00e7o de informar o resultado da solicita\u00e7\u00e3o de ressarcimento feita com mais de 90 dias (art. 617, II), que corresponde ao item 27, n\u00e3o ter\u00e1 compensa\u00e7\u00e3o nesse per\u00edodo de transi\u00e7\u00e3o.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=compensacao\">COMPENSA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='703' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1196-hDALfNtr0k' data-post_id='1196'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 439 \/ 440 &#8211; Quando as conex\u00f5es maiores que 69kV que atualmente contabilizam no indicador de liga\u00e7\u00e3o do Grupo A deixar\u00e3o de receber compensa\u00e7\u00e3o a partir de 31\/03\/22?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A partir da compet\u00eancia de abr\/2022.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=compensacao\">COMPENSA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1196' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-462' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 462\">\n\t\t\tArt. 462\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1133-PP6aaYKuPL' data-post_id='1133'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArt. 462 \/ 464 &#8211; Tendo em vista que a distribuidora deve manter na pagina da internet formul\u00e1rios ou outros meios eletr\u00f4nicos que permitam e facilitem ao poder p\u00fablico encaminhar projetos e informa\u00e7\u00f5es dispostas no art. 462, \u00e9 poss\u00edvel restringir a solicita\u00e7\u00e3o do sistema de informa\u00e7\u00e3o geogr\u00e1fica relacionadas aos pontos de ilumina\u00e7\u00e3o p\u00fablica e \u00e0s unidades consumidoras da classe ilumina\u00e7\u00e3o p\u00fablica, disposta no art. 464 apenas no site da distribuidora?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Esclarecemos que n\u00e3o \u00e9 poss\u00edvel restringir a solicita\u00e7\u00e3o prevista no art. 464 da REN 1000\/2021 apenas ao canal \u201cinternet\u201d.<br>Conforme art. 399 da REN 1000\/2021, em todos os canais de atendimento disponibilizados pela distribuidora, obrigat\u00f3rios ou facultativos, o consumidor pode apresentar as suas demandas.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t24\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento-pela-internet\">ATENDIMENTO PELA INTERNET<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=iluminacao-publica\">ILUMINA\u00c7\u00c3O P\u00daBLICA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1133' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1212-2Bl1J5G4E2' data-post_id='1212'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 462 \/ 464 &#8211; Tendo em vista que a distribuidora deve manter na p\u00e1gina da internet formul\u00e1rios ou outros meios eletr\u00f4nicos que permitam e facilitem ao poder p\u00fablico encaminhar projetos e informa\u00e7\u00f5es dispostas no art. 462, \u00e9 poss\u00edvel restringir a solicita\u00e7\u00e3o do sistema de informa\u00e7\u00e3o geogr\u00e1fica relacionadas aos pontos de ilumina\u00e7\u00e3o p\u00fablica e \u00e0s unidades consumidoras da classe ilumina\u00e7\u00e3o p\u00fablica, disposta no art. 464 apenas no site da distribuidora?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Esclarecemos que n\u00e3o \u00e9 poss\u00edvel restringir a solicita\u00e7\u00e3o prevista no art. 464 da REN 1000\/2021 apenas ao canal \u201cinternet\u201d. <br><br>Conforme art. 399 da REN 1000\/2021, em todos os canais de atendimento disponibilizados pela distribuidora, obrigat\u00f3rios ou facultativos, o consumidor pode apresentar as suas demandas.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento-pela-internet\">ATENDIMENTO PELA INTERNET<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=iluminacao-publica\">ILUMINA\u00c7\u00c3O P\u00daBLICA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1212' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-463' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 463\">\n\t\t\tArt. 463\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1211-SME0uGBmoX' data-post_id='1211'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 325 \/ 463 &#8211; No art. 463, sobre Levantamento de IP, consta que &#8220;a distribuidora deve conceder prazo de pelo menos 60 (sessenta) dias, contados da entrega do relat\u00f3rio e que pode ser prorrogado mediante solicita\u00e7\u00e3o, para manifesta\u00e7\u00e3o do poder p\u00fablico municipal, de modo a garantir o contradit\u00f3rio e a ampla defesa&#8221;. Antes n\u00e3o havia esse prazo de 60 dias para manifesta\u00e7\u00e3o sobre o relat\u00f3rio e ainda h\u00e1 mais 30 dias para reclama\u00e7\u00e3o das diferen\u00e7as no Art. 325, totalizando 90 dias para manifesta\u00e7\u00e3o do poder p\u00fablico. Os dois prazos devem ser observados ou apenas algum deles?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Os dois prazos devem ser observados. O prazo do art. 463, \u00a74\u00ba \u00e9 a primeira manifesta\u00e7\u00e3o, de forma a oportunizar \u00e0 distribuidora eventual corre\u00e7\u00e3o do levantamento. O prazo de reclama\u00e7\u00e3o do art. 325, \u00a72\u00ba j\u00e1 se insere dentro do procedimento de compensa\u00e7\u00e3o, quando a distribuidora decidiu pela cobran\u00e7a.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=devolucao\">DEVOLU\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=iluminacao-publica\">ILUMINA\u00c7\u00c3O P\u00daBLICA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1 parent\" id=\"comment-160\">\n\t\t\t\t<div id=\"div-comment-160\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/97dd2fea0f7d824f288786755950d0831758e759867e6e3af7ee404035d9ab2c?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/97dd2fea0f7d824f288786755950d0831758e759867e6e3af7ee404035d9ab2c?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Rog\u00e9rio<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/155\/#comment-160\">08\/07\/2022 \u00e0s 15:08<\/a>\t\t<\/div>\n\n\t\t<p>Com rela\u00e7\u00e3o ao artigo 462 ,a Prefeitura tem o prazo de trinta dias para informar interven\u00e7\u00f5es, caso ela o fa\u00e7a   como efici\u00eancia e n\u00e3o comunique a concession\u00e1ria por falta de controle , ter\u00e1 a energia devolvida at\u00e9 o \u00faltima interven\u00e7\u00e3o, mesmo que for longa  ou fica valendo somente da  fiscaliza\u00e7\u00e3o para frente?<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-160\" data-commentid=\"160\" data-postid=\"1211\" data-belowelement=\"div-comment-160\" data-respondelement=\"respond\" data-replyto=\"Responder para Rog\u00e9rio\" aria-label=\"Responder para Rog\u00e9rio\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<ul class=\"children\">\n\t\t<li class=\"comment byuser comment-author-filipedias odd alt depth-2\" id=\"comment-163\">\n\t\t\t\t<div id=\"div-comment-163\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/847dc2a9d76ac3f2e6e06d6c45922fd5d04524644ba14297c8ceacf0c48dc722?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Filipe Dias<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/155\/#comment-163\">31\/08\/2022 \u00e0s 18:24<\/a>\t\t<\/div>\n\n\t\t<p>Cabe ao poder p\u00fablico municipal comprovar quando ocorreu a interven\u00e7\u00e3o para redu\u00e7\u00e3o da carga. Caso tenha sido anterior aos 30 dias estabelecidos no artigo 462, a situa\u00e7\u00e3o se enquadrar\u00e1 no artigo 324, que trata do &#8220;faturamento incorreto por motivo atribu\u00edvel ao usu\u00e1rio&#8221;. De acordo com esse artigo, quando o faturamento realizado foi a maior, a distribuidora deve devolver as quantias recebidas a maior, limitado a 36 ciclos de faturamento anteriores.<\/p>\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-163\" data-commentid=\"163\" data-postid=\"1211\" data-belowelement=\"div-comment-163\" data-respondelement=\"respond\" data-replyto=\"Responder para Filipe Dias\" aria-label=\"Responder para Filipe Dias\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n<\/ul><!-- .children -->\n<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1211' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-464' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 464\">\n\t\t\tArt. 464\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1133-KlPVeDH7at' data-post_id='1133'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArt. 462 \/ 464 &#8211; Tendo em vista que a distribuidora deve manter na pagina da internet formul\u00e1rios ou outros meios eletr\u00f4nicos que permitam e facilitem ao poder p\u00fablico encaminhar projetos e informa\u00e7\u00f5es dispostas no art. 462, \u00e9 poss\u00edvel restringir a solicita\u00e7\u00e3o do sistema de informa\u00e7\u00e3o geogr\u00e1fica relacionadas aos pontos de ilumina\u00e7\u00e3o p\u00fablica e \u00e0s unidades consumidoras da classe ilumina\u00e7\u00e3o p\u00fablica, disposta no art. 464 apenas no site da distribuidora?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem perguntou?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Esclarecemos que n\u00e3o \u00e9 poss\u00edvel restringir a solicita\u00e7\u00e3o prevista no art. 464 da REN 1000\/2021 apenas ao canal \u201cinternet\u201d.<br>Conforme art. 399 da REN 1000\/2021, em todos os canais de atendimento disponibilizados pela distribuidora, obrigat\u00f3rios ou facultativos, o consumidor pode apresentar as suas demandas.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t24\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento-pela-internet\">ATENDIMENTO PELA INTERNET<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=iluminacao-publica\">ILUMINA\u00c7\u00c3O P\u00daBLICA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1133' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1212-hxHWoM1TEC' data-post_id='1212'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 462 \/ 464 &#8211; Tendo em vista que a distribuidora deve manter na p\u00e1gina da internet formul\u00e1rios ou outros meios eletr\u00f4nicos que permitam e facilitem ao poder p\u00fablico encaminhar projetos e informa\u00e7\u00f5es dispostas no art. 462, \u00e9 poss\u00edvel restringir a solicita\u00e7\u00e3o do sistema de informa\u00e7\u00e3o geogr\u00e1fica relacionadas aos pontos de ilumina\u00e7\u00e3o p\u00fablica e \u00e0s unidades consumidoras da classe ilumina\u00e7\u00e3o p\u00fablica, disposta no art. 464 apenas no site da distribuidora?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Esclarecemos que n\u00e3o \u00e9 poss\u00edvel restringir a solicita\u00e7\u00e3o prevista no art. 464 da REN 1000\/2021 apenas ao canal \u201cinternet\u201d. <br><br>Conforme art. 399 da REN 1000\/2021, em todos os canais de atendimento disponibilizados pela distribuidora, obrigat\u00f3rios ou facultativos, o consumidor pode apresentar as suas demandas.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento\">ATENDIMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atendimento-pela-internet\">ATENDIMENTO PELA INTERNET<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=iluminacao-publica\">ILUMINA\u00c7\u00c3O P\u00daBLICA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1212' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-482' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 482\">\n\t\t\tArt. 482\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1170-SJbERylG0M' data-post_id='1170'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 64 \/ 482 &#8211; No caput do artigo 482 tem-se: \u201cA distribuidora deve informar ao interessado o resultado da an\u00e1lise do projeto, o or\u00e7amento da obra de conex\u00e3o e as demais condi\u00e7\u00f5es comerciais necess\u00e1rias para o atendimento, observados os prazos e condi\u00e7\u00f5es do art. 64 e seguintes.\u201d<br>Para empreendimentos de m\u00faltiplas unidades consumidoras atendidos em tens\u00e3o menor do que 69 kV, caso n\u00e3o haja necessidade de obras, a distribuidora dever\u00e1 informar o resultado da an\u00e1lise do projeto em 15 dias, conforme previsto no artigo 64, inciso I? Ou para estes empreendimentos, independentemente de haver ou n\u00e3o necessidade de obras, o prazo de an\u00e1lise de projeto deve ser separado e atender ao disposto no artigo 51? Neste caso, ap\u00f3s a aprova\u00e7\u00e3o do projeto conforme artigo 51, passaria a ser aplicado o artigo 64?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 482 da REN 1000\/2021 reproduz, sem altera\u00e7\u00e3o de m\u00e9rito, o art. 48, \u00a75\u00ba da REN 414\/2010.<br><br>Dessa forma, tanto a an\u00e1lise do projeto como a emiss\u00e3o do or\u00e7amento da obra de conex\u00e3o devem ser realizados nos prazos do art. 64.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=multiplas-ucs\">M\u00daLTIPLAS UCS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=projetos\">PROJETOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1170' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-495' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 495\">\n\t\t\tArt. 495\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-806-FoFmvx064f' data-post_id='806'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 495 \/ 501 &#8211; Para todas as situa\u00e7\u00f5es de Conex\u00e3o Tempor\u00e1ria do artigo 495, os custos ser\u00e3o de responsabilidade do solicitante?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o. A distribuidora deve observar os crit\u00e9rios do art. 501.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=conexao-temporaria\">CONEX\u00c3O TEMPOR\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=obras\">OBRAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='806' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-498' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 498\">\n\t\t\tArt. 498\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-807-QUYAuipYbG' data-post_id='807'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 498 \/ 501 &#8211; Para as situa\u00e7\u00f5es de Conex\u00e3o Tempor\u00e1ria, al\u00e9m do custo das obras necess\u00e1rias para atendimento com restri\u00e7\u00e3o operativa serem de responsabilidade do solicitante (o que significa que o ERD ser\u00e1 aplicado apenas sobre o valor da obra definitiva), como restri\u00e7\u00e3o operativa podemos considerar o uso da demanda contratada apenas em alguns hor\u00e1rios do sistema?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Para as obras para viabilizar a conex\u00e3o tempor\u00e1ria, a distribuidora deve observar os crit\u00e9rios do art. 501.<br>Em rela\u00e7\u00e3o \u00e0 demanda, \u00e9 poss\u00edvel considerar uma restri\u00e7\u00e3o operativa de uso do valor contratado em apenas alguns hor\u00e1rios, o que deve estar previsto no CUSD, conforme art. 498. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=conexao-temporaria\">CONEX\u00c3O TEMPOR\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=demanda-contratada\">DEMANDA CONTRATADA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=obras\">OBRAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='807' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-501' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 501\">\n\t\t\tArt. 501\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-806-Frg5KryxFz' data-post_id='806'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 495 \/ 501 &#8211; Para todas as situa\u00e7\u00f5es de Conex\u00e3o Tempor\u00e1ria do artigo 495, os custos ser\u00e3o de responsabilidade do solicitante?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o. A distribuidora deve observar os crit\u00e9rios do art. 501.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=conexao-temporaria\">CONEX\u00c3O TEMPOR\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=obras\">OBRAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='806' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-807-gOcIndcMyp' data-post_id='807'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 498 \/ 501 &#8211; Para as situa\u00e7\u00f5es de Conex\u00e3o Tempor\u00e1ria, al\u00e9m do custo das obras necess\u00e1rias para atendimento com restri\u00e7\u00e3o operativa serem de responsabilidade do solicitante (o que significa que o ERD ser\u00e1 aplicado apenas sobre o valor da obra definitiva), como restri\u00e7\u00e3o operativa podemos considerar o uso da demanda contratada apenas em alguns hor\u00e1rios do sistema?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Para as obras para viabilizar a conex\u00e3o tempor\u00e1ria, a distribuidora deve observar os crit\u00e9rios do art. 501.<br>Em rela\u00e7\u00e3o \u00e0 demanda, \u00e9 poss\u00edvel considerar uma restri\u00e7\u00e3o operativa de uso do valor contratado em apenas alguns hor\u00e1rios, o que deve estar previsto no CUSD, conforme art. 498. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=conexao-temporaria\">CONEX\u00c3O TEMPOR\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=demanda-contratada\">DEMANDA CONTRATADA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=obras\">OBRAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='807' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-514' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 514\">\n\t\t\tArt. 514\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1174-e2ptL5Brg3' data-post_id='1174'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 514 &#8211; Sobre o art. 514, o acionamento da reserva de capacidade ser\u00e1 feito somente se satisfeitas as duas condi\u00e7\u00f5es indicadas nos incisos I e II?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, no caso do art. 514 da REN 1000\/2021, somente dever\u00e1 ser considerado que ocorreu o acionamento do contrato de reserva de capacidade se satisfeitas conjuntamente as duas condi\u00e7\u00f5es dos incisos I e II do caput.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=conexao-temporaria\">CONEX\u00c3O TEMPOR\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=demanda-contratada\">DEMANDA CONTRATADA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=reserva-de-capacidade\">RESERVA DE CAPACIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1174' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-549' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 549\">\n\t\t\tArt. 549\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-763-53ayVsiK3I' data-post_id='763'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 348 \/ 549 \/ 662 \/ 665 \/ 667 \/ 668 &#8211; Sobre os novos relat\u00f3rios e instru\u00e7\u00f5es indicados na resolu\u00e7\u00e3o, quando ser\u00e3o publicados? E quais ser\u00e3o os formatos e canais de envio? (A exemplo dos relat\u00f3rios do modulo 8 indicados no art. 668 da REN 1000\/21 e relat\u00f3rios e instru\u00e7\u00f5es indicados nos artigos 348, 549, 662, 665 e 667 da REN 1000\/21).\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A princ\u00edpio permanecem os formatos e canais de envio. A ANEEL far\u00e1 a migra\u00e7\u00e3o dos relat\u00f3rios que tiveram altera\u00e7\u00f5es e, em breve, encaminhar\u00e1 \u00e0s distribuidoras. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quem Respondeu ? ANEEL<\/strong><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relatorios\">RELAT\u00d3RIOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='763' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-590' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 590\">\n\t\t\tArt. 590\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-730-iofC5FbuCM' data-post_id='730'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 250 \/ 590 &#8211; Em rela\u00e7\u00e3o ao Art. 250 da REN n\u00b0 1.000\/2021, seria necess\u00e1rio agendar a inspe\u00e7\u00e3o com o cliente em todas as situa\u00e7\u00f5es? Ou seja, as inspe\u00e7\u00f5es de rotina para avaliar poss\u00edveis procedimentos irregulares dever\u00e3o ser informadas com anteced\u00eancia ao consumidor?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O agendamento previsto no art. 250 \u00e9 somente para os casos de solicita\u00e7\u00e3o de inspe\u00e7\u00e3o. O art. 590 da REN 1000\/2021 trata dos procedimentos irregulares. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=inspecao-da-medicao\">INSPE\u00c7\u00c3O DA MEDI\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=procedimentos-irregulares\">PROCEDIMENTOS IRREGULARES<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='730' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-591' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 591\">\n\t\t\tArt. 591\t\t\t <span>(4)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1188-XDGVNWIpoK' data-post_id='1188'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 591 &#8211; Com base no art. 591, no caso de envio ao consumidor do TOI eletr\u00f4nico, entende-se que pode ser enviado por e-mail. Neste caso n\u00e3o h\u00e1 necessidade de coleta de assinatura do consumidor, correto? Pois no caso de recusa pelo consumidor, o TOI pode ser enviado por e-mail, apenas com a comprova\u00e7\u00e3o de entrega (\u00a73\u00ba).\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Conforme art. 591, a assinatura, seja de forma manual ou eletr\u00f4nica, deve ser viabilizada pela distribuidora. Assim, se por op\u00e7\u00e3o da distribuidora for feita a emiss\u00e3o eletr\u00f4nica do TOI, deve ser viabilizada a coleta eletr\u00f4nica da assinatura no local e no momento da inspe\u00e7\u00e3o.<br><br>A \u00fanica possibilidade do TOI n\u00e3o ser assinado pelo consumidor \u00e9 em caso de recusa.<br><br>O art. 591 tamb\u00e9m prev\u00ea expressamente que o envio do TOI deve ser realizado por modalidade que permita a comprova\u00e7\u00e3o do recebimento, e n\u00e3o somente a comprova\u00e7\u00e3o da entrega.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=toi\">TOI<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1188' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-896-EQ3ysotXeZ' data-post_id='896'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 9 \/ 591 &#8211; No art. 591 consta que: \u201cArt. 591. Ao emitir o TOI, a distribuidora deve: \u00a7 3\u00ba Em caso de recusa do recebimento do TOI ou se n\u00e3o for o consumidor que acompanhar a inspe\u00e7\u00e3o, a distribuidora deve enviar ao consumidor em at\u00e9 15 dias da emiss\u00e3o, por qualquer modalidade que permita a comprova\u00e7\u00e3o do recebimento, a c\u00f3pia do TOI e demais informa\u00e7\u00f5es dos incisos do caput.\u201d O termo \u201cconsumidor\u201d do art 591 se refere ao titular e aos demais usu\u00e1rios cadastrados conforme art 9\u00b0 da REN 1000\/2021 ou apenas ao titular, visto que o significado de consumidor na referida REN \u00e9 \u201cpessoa f\u00edsica ou jur\u00eddica que solicite o fornecimento do servi\u00e7o \u00e0 distribuidora, assumindo as obriga\u00e7\u00f5es decorrentes desta presta\u00e7\u00e3o \u00e0 sua unidade consumidora\u201d?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O termo &#8220;consumidor&#8221; do art. 591 \u00e9 o do art. 2\u00ba, VII da REN 1000\/2021:<br><em>&#8220;VII &#8211; consumidor: pessoa f\u00edsica ou jur\u00eddica que solicite o fornecimento do servi\u00e7o \u00e0 distribuidora, assumindo as obriga\u00e7\u00f5es decorrentes desta presta\u00e7\u00e3o \u00e0 sua unidade consumidora;&#8221;<\/em><br>Assim, o art. 591 se refere ao titular da unidade consumidora.<br>Entretanto, o art. 9\u00ba da REN 1000\/2021 estabelece que o relacionamento do consumidor e demais usu\u00e1rios com a distribuidora deve ser realizado pelo titular das instala\u00e7\u00f5es, por seu representante ou procurador.<br>Adicionalmente, o mesmo art. 9\u00ba prev\u00ea que no caso de unidade consumidora residencial, de titularidade de pessoa f\u00edsica, a distribuidora deve manter o relacionamento com o c\u00f4njuge ou companheiro do titular, cadastrado conforme informa\u00e7\u00e3o do consumidor, e se relacionar com outras pessoas que utilizem a unidade consumidora, observadas as condi\u00e7\u00f5es do inciso II.<br>O art. 9\u00ba se aplica para todas as situa\u00e7\u00f5es da REN 1000\/2021 em que for exig\u00edvel o relacionamento do consumidor com a distribuidora, a exemplo da entrega do TOI prevista no art. 591, \u00a73\u00ba.<br>Ent\u00e3o, o TOI pode ser entregue ao consumidor e tamb\u00e9m ao representante ou procurador do titular. No caso de uma unidade consumidora residencial de titularidade de pessoa f\u00edsica, o TOI tamb\u00e9m pode ser entregue ao c\u00f4njuge ou ao representante maior de idade que utilize a unidade consumidora, desde que previamente cadastrados pelo titular.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relacionamento\">RELACIONAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=titularidade\">TITULARIDADE<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=toi\">TOI<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='896' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1190-a2Q3SUBwk4' data-post_id='1190'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 9 \/ 591 &#8211; Sobre a comprova\u00e7\u00e3o da entrega do TOI, no art. 591, no caso de recebimento do TOI pelo acompanhante, ainda assim ser\u00e1 necess\u00e1rio realizar o envio do TOI por n\u00e3o ter sido assinado pelo titular?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 9\u00ba da REN 1000\/2021 estabelece que o relacionamento do consumidor e demais usu\u00e1rios com a distribuidora deve ser realizado pelo titular das instala\u00e7\u00f5es, por seu representante ou procurador. <br><br>Adicionalmente, o mesmo art. 9\u00ba prev\u00ea que no caso de unidade consumidora residencial, de titularidade de pessoa f\u00edsica, a distribuidora deve manter o relacionamento com o c\u00f4njuge ou companheiro do titular, cadastrado conforme informa\u00e7\u00e3o do consumidor, e se relacionar com outras pessoas que utilizem a unidade consumidora, observadas as condi\u00e7\u00f5es do inciso II. <br><br>O art. 9\u00ba se aplica para todas as situa\u00e7\u00f5es da REN 1000\/2021 em que for exig\u00edvel o relacionamento do consumidor com a distribuidora, a exemplo da entrega do TOI prevista no art. 591, \u00a73\u00ba. <br><br>Ent\u00e3o, o TOI pode ser entregue ao consumidor e ao representante ou procurador do titular. No caso de uma unidade consumidora residencial de titularidade de pessoa f\u00edsica, o TOI tamb\u00e9m pode ser entregue ao c\u00f4njuge ou ao representante maior de idade que utilize a unidade consumidora, desde que previamente cadastrados pelo titular.  <br><br>No caso em que esse acompanhante n\u00e3o seja um dos previstos no art. 9\u00ba, a distribuidora dever\u00e1 encaminhar o TOI ao consumidor por qualquer modalidade que permita a comprova\u00e7\u00e3o do recebimento.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relacionamento\">RELACIONAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=titularidade\">TITULARIDADE<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=toi\">TOI<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1190' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1185-jdFwNjtLzJ' data-post_id='1185'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 9 \/ 591 &#8211; Sobre o \u00a7 3\u00ba do art. 591, mesmo que o acompanhante assine o TOI, teremos que enviar uma via ao titular?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 9\u00ba da REN 1000\/2021 estabelece que o relacionamento do consumidor e demais usu\u00e1rios com a distribuidora deve ser realizado pelo titular das instala\u00e7\u00f5es, por seu representante ou procurador. <br><br>Adicionalmente, o mesmo art. 9\u00ba prev\u00ea que no caso de unidade consumidora residencial, de titularidade de pessoa f\u00edsica, a distribuidora deve manter o relacionamento com o c\u00f4njuge ou companheiro do titular, cadastrado conforme informa\u00e7\u00e3o do consumidor, e se relacionar com outras pessoas que utilizem a unidade consumidora, observadas as condi\u00e7\u00f5es do inciso II. <br><br>O art. 9\u00ba se aplica para todas as situa\u00e7\u00f5es da REN 1000\/2021 em que for exig\u00edvel o relacionamento do consumidor com a distribuidora, a exemplo da entrega do TOI prevista no art. 591, \u00a73\u00ba. <br><br>Ent\u00e3o, o TOI pode ser entregue ao consumidor e ao representante ou procurador do titular. No caso de uma unidade consumidora residencial de titularidade de pessoa f\u00edsica, o TOI tamb\u00e9m pode ser entregue ao c\u00f4njuge ou ao representante maior de idade que utilize a unidade consumidora, desde que previamente cadastrados pelo titular.  <br><br>No caso em que esse acompanhante n\u00e3o seja um dos previstos no art. 9\u00ba, a distribuidora dever\u00e1 encaminhar o TOI ao consumidor por qualquer modalidade que permita a comprova\u00e7\u00e3o do recebimento.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relacionamento\">RELACIONAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=titularidade\">TITULARIDADE<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=toi\">TOI<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1185' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-592' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 592\">\n\t\t\tArt. 592\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-736-NdmO8zbGiM' data-post_id='736'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 592 &#8211; O par\u00e1grafo 1\u00b0, do artigo 592, determina: &#8220;\u00a7 1\u00ba O consumidor pode solicitar um novo agendamento para realiza\u00e7\u00e3o da avalia\u00e7\u00e3o t\u00e9cnica uma \u00fanica vez, desde que antes da data previamente informada pela distribuidora.&#8221; A distribuidora entende que pode atuar de forma discricion\u00e1ria, oferecendo outras datas para possibilitar o acompanhamento da avalia\u00e7\u00e3o t\u00e9cnica, a fim de evitar que o servi\u00e7o seja postergado por longo per\u00edodo pelo consumidor. Assim questionamos se este entendimento \u00e9 procedente?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, mas exclusivamente no caso do consumidor solicitar o reagendamento.<br>Esse dispositivo corresponde ao art. 129, \u00a78\u00ba da REN 414\/2010, sendo mantido na REN 1000\/2021. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=procedimentos-irregulares\">PROCEDIMENTOS IRREGULARES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=reagendamento\">REAGENDAMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='736' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-595' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 595\">\n\t\t\tArt. 595\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-762-NG8XcIAD0Y' data-post_id='762'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 255 \/ 595 &#8211; Acerca da regra definida no \u00a7 3\u00b0 do art. 255, esta j\u00e1 era prevista na REN 414, por\u00e9m com a avalia\u00e7\u00e3o de um per\u00edodo de 12 meses e n\u00e3o de 60 meses. Quando \u00e9 dito \u201cvalor menor ou igual a 40% para a rela\u00e7\u00e3o entre a soma dos quatro menores e a soma dos quatro maiores valores de consumo ou de demanda de energia el\u00e9trica ativa\u201d consideramos os quatro menores e os quatro maiores consumos ou de demanda dentro de um per\u00edodo de 60 meses? Nos casos dos consumidores com leitura plurimensal, consideramos os valores medidos, faturados, ou a m\u00e9dia a cada 3 ciclos onde efetivamente ocorreu a leitura pela distribuidora ou por autoleitura? A sazonalidade agora passa a ser identificada em per\u00edodos de 60 ciclos ao inv\u00e9s de 12 ciclos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A reda\u00e7\u00e3o do art. 255, \u00a73\u00ba foi retificada para retornar ao disposto na REN 414\/2010:<br><em>Art. 255. [\u2026] \u00a73\u00ba Caso a rela\u00e7\u00e3o entre a soma dos quatro menores e a soma dos quatro maiores consumos de energia el\u00e9trica ou demanda de pot\u00eancia ativa da unidade consumidora seja igual ou inferior a 40% a cada 12 ciclos completos de faturamento, nos 36 ciclos anteriores \u00e0 data do defeito na medi\u00e7\u00e3o, a distribuidora deve considerar essa condi\u00e7\u00e3o para a compensa\u00e7\u00e3o do faturamento.<br>Reda\u00e7\u00e3o de igual teor tamb\u00e9m foi aplicada no art. 595, \u00a71\u00ba.<\/em> <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='762' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-596' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 596\">\n\t\t\tArt. 596\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-998-bGPnLFbV2r' data-post_id='998'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 346 \/ 596 &#8211; O regulamento atual permite retirar a cobran\u00e7a da recupera\u00e7\u00e3o de receita do titular da UC na data de inspe\u00e7\u00e3o, desde que comprovada a n\u00e3o vincula\u00e7\u00e3o do titular \u00e0 \u00e9poca do per\u00edodo apurado de irregularidade, mas n\u00e3o permite que se fa\u00e7a a cobran\u00e7a daquele que foi atribu\u00eddo a responsabilidade do per\u00edodo irregular e n\u00e3o era naquela data titular da unidade consumidora.<br>O entendimento est\u00e1 correto? Ou, a distribuidora pode cobrar essa receita do devido respons\u00e1vel conforme comprova\u00e7\u00e3o apresentada pelo titular na \u00e9poca do per\u00edodo irregular?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-energisa\">Quem perguntou?<strong> <\/strong>ENERGISA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A defini\u00e7\u00e3o de consumidor na REN 1000\/2021, conforme art. 2\u00ba, VII \u00e9 da \u201cpessoa f\u00edsica ou jur\u00eddica que solicite o fornecimento do servi\u00e7o \u00e0 distribuidora, assumindo as obriga\u00e7\u00f5es decorrentes desta presta\u00e7\u00e3o \u00e0 sua unidade consumidora\u201d.<br>Como consequ\u00eancia, o \u00a7 4\u00ba do art. 596 deve ser compreendido de forma a permitir que a distribuidora cobre do atual titular da unidade consumidora as diferen\u00e7as faturadas no per\u00edodo de sua titularidade.<br>Assim, se o per\u00edodo de irregularidade abrange dois titulares, ao titular atual deve ser cobrado o per\u00edodo de sua titularidade, salvo nos casos de sucess\u00e3o, conforme \u00a7 1\u00ba do art. 346.<br>Finalmente, observamos que o Cap\u00edtulo VII do T\u00edtulo II n\u00e3o prev\u00ea a altera\u00e7\u00e3o de titularidade por iniciativa da distribuidora, o que deve ser formalmente solicitado pelo consumidor.<br>Para o titular da unidade consumidora existe a responsabilidade pela manuten\u00e7\u00e3o de seus dados cadastrais atualizados, e de solicitar o encerramento \u00e0 distribuidora quando deixar \u00e0 unidade. O consumidor que n\u00e3o cumpre com suas obriga\u00e7\u00f5es e n\u00e3o adota esses cuidados, permanecendo como titular da unidade consumidora mesmo ao deixar um im\u00f3vel, pode vir a ser cobrado.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=procedimentos-irregulares\">PROCEDIMENTOS IRREGULARES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=troca-de-titularidade\">TROCA DE TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='998' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1189-irJY95Bd3S' data-post_id='1189'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 596 \/ 598 &#8211; Em rela\u00e7\u00e3o aos crit\u00e9rios de compensa\u00e7\u00e3o da receita em decorr\u00eancia de procedimento irregular, o regulamento estabelece que<br>\u201cArt. 598. Nos casos em que houver necessidade de compensa\u00e7\u00e3o de receita em decorr\u00eancia da irregularidade apurada, a distribuidora deve instruir um processo com as seguintes informa\u00e7\u00f5es:  crit\u00e9rio utilizado para a recupera\u00e7\u00e3o de receita, conforme art. 595, e a mem\u00f3ria descritiva do c\u00e1lculo realizado, de modo que permita a sua reprodu\u00e7\u00e3o, e as justificativas para n\u00e3o utiliza\u00e7\u00e3o de crit\u00e9rios anteriores; crit\u00e9rio utilizado para a determina\u00e7\u00e3o do per\u00edodo de dura\u00e7\u00e3o, conforme art. 596, e a mem\u00f3ria descritiva da avalia\u00e7\u00e3o realizada, de modo que permita a sua reprodu\u00e7\u00e3o e, quando for o caso, as justificativas pela n\u00e3o ado\u00e7\u00e3o dos demais crit\u00e9rios dispostos no artigo<br>Como o inciso X trata dos crit\u00e9rios para recupera\u00e7\u00e3o da receita e o inciso XII se refere \u00e0 identifica\u00e7\u00e3o da dura\u00e7\u00e3o da irregularidade, a que se refere o termo \u201cjustificativas pela n\u00e3o ado\u00e7\u00e3o dos demais crit\u00e9rios\u201d do inciso XII. Por exemplo, no caso de impossibilidade de identificar o per\u00edodo e adotar o limite de 6 ciclos, seria necess\u00e1rio justificar porque n\u00e3o foi poss\u00edvel \u201cdeterminar tecnicamente\u201d e \u201cpela an\u00e1lise do hist\u00f3rico dos consumos\u201d?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. A distribuidora deve justificar no processo porque adotou um crit\u00e9rio em detrimento dos anteriores.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=procedimentos-irregulares\">PROCEDIMENTOS IRREGULARES<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1189' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-598' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 598\">\n\t\t\tArt. 598\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1189-spIqoPqC7J' data-post_id='1189'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 596 \/ 598 &#8211; Em rela\u00e7\u00e3o aos crit\u00e9rios de compensa\u00e7\u00e3o da receita em decorr\u00eancia de procedimento irregular, o regulamento estabelece que<br>\u201cArt. 598. Nos casos em que houver necessidade de compensa\u00e7\u00e3o de receita em decorr\u00eancia da irregularidade apurada, a distribuidora deve instruir um processo com as seguintes informa\u00e7\u00f5es:  crit\u00e9rio utilizado para a recupera\u00e7\u00e3o de receita, conforme art. 595, e a mem\u00f3ria descritiva do c\u00e1lculo realizado, de modo que permita a sua reprodu\u00e7\u00e3o, e as justificativas para n\u00e3o utiliza\u00e7\u00e3o de crit\u00e9rios anteriores; crit\u00e9rio utilizado para a determina\u00e7\u00e3o do per\u00edodo de dura\u00e7\u00e3o, conforme art. 596, e a mem\u00f3ria descritiva da avalia\u00e7\u00e3o realizada, de modo que permita a sua reprodu\u00e7\u00e3o e, quando for o caso, as justificativas pela n\u00e3o ado\u00e7\u00e3o dos demais crit\u00e9rios dispostos no artigo<br>Como o inciso X trata dos crit\u00e9rios para recupera\u00e7\u00e3o da receita e o inciso XII se refere \u00e0 identifica\u00e7\u00e3o da dura\u00e7\u00e3o da irregularidade, a que se refere o termo \u201cjustificativas pela n\u00e3o ado\u00e7\u00e3o dos demais crit\u00e9rios\u201d do inciso XII. Por exemplo, no caso de impossibilidade de identificar o per\u00edodo e adotar o limite de 6 ciclos, seria necess\u00e1rio justificar porque n\u00e3o foi poss\u00edvel \u201cdeterminar tecnicamente\u201d e \u201cpela an\u00e1lise do hist\u00f3rico dos consumos\u201d?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. A distribuidora deve justificar no processo porque adotou um crit\u00e9rio em detrimento dos anteriores.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=procedimentos-irregulares\">PROCEDIMENTOS IRREGULARES<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1189' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-599' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 599\">\n\t\t\tArt. 599\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-800-w4AUrsLJaR' data-post_id='800'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 408 \/ 599 &#8211; Sabemos que \u00e9 um processo bem particular, no qual cada empresa tem seu procedimento interno de como avaliar e realizar o ressarcimento desses danos n\u00e3o el\u00e9tricos e o art. 599 prev\u00ea esta disposi\u00e7\u00e3o, de um processo n\u00e3o regulamentado.<br>Acontece que, nas tipologias do novo Anexo I, existe a tipologia de reclama\u00e7\u00e3o \u201c10211 \u2013 outros danos\u201d, que estabelece que as distribuidoras devem classificar esta tipologia como reclama\u00e7\u00e3o e enviar as informa\u00e7\u00f5es referente a esse tema. Com esta altera\u00e7\u00e3o, aplicar-se-ia subsidiariamente o artigo 408, regulamentando a avalia\u00e7\u00e3o e solu\u00e7\u00e3o de reclama\u00e7\u00f5es dentro do prazo estipulado (5 dias \u00fateis).<br>Por ser um processo que depende de v\u00e1rias etapas complexas, solicitamos esclarecimentos sobre qual seria a an\u00e1lise esperada pela ANEEL para ser realizada por essa distribuidora dentro do prazo regulat\u00f3rio arbitrado, uma vez que existem diversas sub etapas dentro do processo, n\u00e3o sendo razo\u00e1vel o prazo de 5 dias \u00fateis para conclus\u00e3o de an\u00e1lise de documenta\u00e7\u00e3o, eventual visita, deferimento, resposta ao consumidor e pagamento.<br>Subsidiariamente, caso o entendimento da Ag\u00eancia seja de que este n\u00e3o \u00e9 um processo regulado, conforme art. 599, que este seja mantido como uma solicita\u00e7\u00e3o, podendo ser aplicados os 30 dias necess\u00e1rios para conclus\u00e3o.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O procedimento para ressarcimento de \u201coutros danos\u201d n\u00e3o \u00e9 regulado pela ANEEL. Conforme art. 599, \u00a7\u00a71\u00ba e 2\u00ba, a an\u00e1lise de reclama\u00e7\u00f5es sobre \u201coutros danos\u201d n\u00e3o compete \u00e0 ANEEL\/ag\u00eancias estaduais, o que n\u00e3o exclui a responsabilidade da distribuidora. Essa disposi\u00e7\u00e3o n\u00e3o foi alterada pela REN 1000\/2021.<br>Assim, a tipologia \u201c10211\u201d tem o objetivo exclusivo de acompanhamento estat\u00edstico das reclama\u00e7\u00f5es relacionados a \u201coutros danos\u201d.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='800' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-602' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 602\">\n\t\t\tArt. 602\t\t\t <span>(15)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1205-38RGrxi9rm' data-post_id='1205'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 &#8211; Conforme disposto no artigo 602 da REN n\u00ba 1000\/2021, para abertura do pedido de ressarcimento de danos el\u00e9tricos, o consumidor deve apresentar \u00e0 distribuidora, no m\u00ednimo, 9 (nove) informa\u00e7\u00f5es e\/ou documentos essenciais para possibilitar a an\u00e1lise do seu pedido. \u00c9 permitido \u00e0 distribuidora condicionar a abertura do pedido de ressarcimento de danos el\u00e9tricos \u00e0 apresenta\u00e7\u00e3o pelo consumidor de, no m\u00ednimo, todos os documentos e informa\u00e7\u00f5es essenciais elencados no artigo 602?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 602 estabelece os itens que devem ser informados pelo consumidor no ato da solicita\u00e7\u00e3o de ressarcimento. Assim, a depender do canal, a distribuidora pode implementar solu\u00e7\u00e3o que torne obrigat\u00f3rio o preenchimento dos campos e o anexo dos documentos, observado o art. 602.<br><br>Quando o canal n\u00e3o permitir o envio de documentos, a exemplo do canal telef\u00f4nico, a distribuidora deve requisitar informa\u00e7\u00f5es durante o pr\u00f3prio atendimento ou na fase de an\u00e1lise, conforme arts. 608 e 619, informando o canal para o qual o consumidor deve encaminh\u00e1-los.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1205' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-725-nmtnFwfm6w' data-post_id='725'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 &#8211; Considerando como data do dano 01\/01\/2023. Em 02\/01\/2023 o cliente solicita ressarcimento do equipamento &#8220;A&#8221;. No dia 10\/01, a distribuidora solicita a apresenta\u00e7\u00e3o de documenta\u00e7\u00e3o e inicia a suspens\u00e3o do prazo de resposta, de maneira que o cliente conta com 90 dias para apresentar a documenta\u00e7\u00e3o, contados a partir de 10\/01. No dia 05\/04, o cliente registra uma nova solicita\u00e7\u00e3o de ressarcimento, agora para o equipamento &#8220;B&#8221;, referindo-se \u00e0 mesma data de dano, 01\/01\/2023, ou seja, com prazo superior aos 90 dias da primeira solicita\u00e7\u00e3o. Como a primeira solicita\u00e7\u00e3o ainda n\u00e3o foi &#8220;deferida&#8221; por estar pendente a apresenta\u00e7\u00e3o de documenta\u00e7\u00e3o pelo cliente, a distribuidora estaria obrigada a receber\/tratar a nova solicita\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A veda\u00e7\u00e3o prevista no \u00a74\u00ba do art. 602 somente se aplica ap\u00f3s a emiss\u00e3o de carta de deferimento de um pedido de ressarcimento anterior, no qual foi indicada a mesma data prov\u00e1vel da ocorr\u00eancia do dano. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='725' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1206-2rKZG0oKa9' data-post_id='1206'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 &#8211; \u00c9 permitido \u00e0 distribuidora classificar a manifesta\u00e7\u00e3o como \u201cInforma\u00e7\u00e3o de Ressarcimento de Danos El\u00e9tricos\u201d (Tipologia 10113) quando o consumidor n\u00e3o disponibilizar todas as informa\u00e7\u00f5es e documentos exigidos pelo artigo 602 durante o atendimento da manifesta\u00e7\u00e3o inicial, orientando o consumidor sobre as informa\u00e7\u00f5es e\/ou documentos necess\u00e1rios para apresenta\u00e7\u00e3o?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1206' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1204-L7nJ4I672h' data-post_id='1204'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 &#8211; No inciso VI do caput do art. 602 h\u00e1 obrigatoriedade de apresenta\u00e7\u00e3o de documento que comprove aquisi\u00e7\u00e3o e no \u00a73\u00ba h\u00e1 veda\u00e7\u00e3o \u00e0 exig\u00eancia deste documento. Qual o entendimento destes dispositivos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 602, VI trata de documento que comprove a aquisi\u00e7\u00e3o do equipamento, enquanto a veda\u00e7\u00e3o do art. 602, \u00a73\u00ba \u00e9 de exig\u00eancia de comprova\u00e7\u00e3o de propriedade.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1204' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-727-3CqteMzA7o' data-post_id='727'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 \/ 608 \/ 611 \/ 619 &#8211; No\u00a0Art 611,\u00a0quando trata do nexo de causalidade,\u00a0o \u00a7 3\u00ba\u00a0no Inciso II estabelece que ficaria descaracterizado o nexo de causalidade se o cliente n\u00e3o apresentar tais documentos. Nesse contexto, a distribuidora teria que acatar a solicita\u00e7\u00e3o sem a documenta\u00e7\u00e3o m\u00ednima, para indeferimento por falta de nexo de causalidade ou pode n\u00e3o acatar a solicita\u00e7\u00e3o, uma vez que os documentos m\u00ednimos n\u00e3o foram apresentados conforme o Art. 602? Observa-se que n\u00e3o h\u00e1 previs\u00e3o desse caso no Art. 621 ou nos motivos de indeferimento do PRODIST, salvo se for por pend\u00eancia superior a 90 dias, o que leva ao entendimento de que a tend\u00eancia seria pela n\u00e3o abertura do pedido.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 602 estabelece os itens que devem ser informados pelo consumidor no ato da solicita\u00e7\u00e3o de ressarcimento. Assim, caso falte alguma das informa\u00e7\u00f5es obrigat\u00f3rias previstas no art. 602, a solicita\u00e7\u00e3o n\u00e3o precisa ser registrada. A distribuidora tamb\u00e9m pode requisitar informa\u00e7\u00f5es na fase de an\u00e1lise, conforme arts. 608 e 619. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='727' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-726-H8ETU46clP' data-post_id='726'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 \/ 608 \/ 611 \/ 619 &#8211; O Art 611\u00a0\u00a7 3\u00ba Inciso II estabelece que o consumidor deve apresentar \u00e0 distribuidora, quando reparar o equipamento previamente ao pedido de ressarcimento ou antes de aguardar o t\u00e9rmino da verifica\u00e7\u00e3o: a) a nota fiscal do conserto, indicando a data de realiza\u00e7\u00e3o do servi\u00e7o e descrevendo o equipamento consertado; b) o laudo emitido por profissional qualificado; c) dois or\u00e7amentos detalhados; Comparado com o Art 602, o entendimento ent\u00e3o seria de que os documentos do item b) e c) correspondem aos incisos VIII e IX do Art 602, de maneira que podem ser pr\u00e9-requisitos para a abertura da solicita\u00e7\u00e3o, por\u00e9m, a nota fiscal do conserto somente poderia ser exigida em um segundo momento, ap\u00f3s o deferimento do pedido. Est\u00e1 correto o entendimento?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. O art. 602 estabelece os itens que devem ser informados pelo consumidor no ato da solicita\u00e7\u00e3o de ressarcimento. Demais informa\u00e7\u00f5es podem ser requisitadas na fase de an\u00e1lise, conforme arts. 608 e 619.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='726' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-722-CHPSc1fUM6' data-post_id='722'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 \/ 617 \/ 621 &#8211; No Art 602, o\u00a0\u00a7 4\u00ba cita que, para um pedido com mais de 90 dias da data prov\u00e1vel do dano, o consumidor n\u00e3o pode\u00a0informar a mesma data e hor\u00e1rio prov\u00e1vel da ocorr\u00eancia que deu causa \u00e0 solicita\u00e7\u00e3o anterior j\u00e1 deferida pela distribuidora. Quanto a esse ponto surgem duas d\u00favidas: N\u00e3o h\u00e1 no PRODIST M\u00f3dulo 9 um motivo de indeferimento espec\u00edfico para esse caso, embora tamb\u00e9m esteja prevista essa situa\u00e7\u00e3o no inciso II do Art. 621. Caso o cliente realize essa solicita\u00e7\u00e3o, a distribuidora deve &#8220;recusar&#8221; a abrir o pedido? Observa\u00e7\u00e3o: o Art 617,\u00a0\u00a7 2\u00ba, estabelece que da carta resposta deve constar &#8220;IV &#8211; no caso de indeferimento, indica\u00e7\u00e3o de um dos motivos listados no M\u00f3dulo 9 do PRODIST, e a transcri\u00e7\u00e3o do dispositivo normativo que fundamentou o indeferimento;&#8221;\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Reda\u00e7\u00e3o da REN 1000\/2021 foi retificada para permitir a recusa do pedido de ressarcimento, conforme segue:<br><em>Art. 602. [\u2026] \u00a7 4\u00ba No pedido de ressarcimento feito com mais de 90 dias da data prov\u00e1vel da ocorr\u00eancia do dano el\u00e9trico, o consumidor n\u00e3o poder\u00e1 informar mesma data e hor\u00e1rio prov\u00e1vel da ocorr\u00eancia de solicita\u00e7\u00e3o anterior que j\u00e1 tenha sido deferida pela distribuidora, <strong>situa\u00e7\u00e3o que motiva a recusa da solicita\u00e7\u00e3o de ressarcimento pela distribuidora<\/strong><\/em>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='722' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-720-trAXMxuzQJ' data-post_id='720'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 \/ 618 &#8211; Enquanto o Art 602, estabelece que, em caso de solicita\u00e7\u00e3o ap\u00f3s 90 dias da data do dano, o cliente deve apresentar &#8220;VI &#8211; nota fiscal ou outro documento que comprove a aquisi\u00e7\u00e3o do equipamento antes da data prov\u00e1vel da ocorr\u00eancia do dano el\u00e9trico&#8221;, o Art. 618, que trata do pagamento, no inciso IV veda \u00e0 distribuidora exigir nota fiscal de compra do equipamento. O Art 618 n\u00e3o deixa claro se a nota fiscal a que faz refer\u00eancia seria a do equipamento original danificado ou do &#8220;novo&#8221; que ir\u00e1 substitu\u00ed-lo. \u00c9 poss\u00edvel manter, quando do recebimento da solicita\u00e7\u00e3o, o procedimento conforme item VI do Art 602?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O inciso IV do \u00a71\u00ba do art. 618 est\u00e1 inserido na etapa de pagamento do ressarcimento. Esse dispositivo faz refer\u00eancia ao equipamento que substituir\u00e1 o equipamento danificado. Importante ressaltar que o prop\u00f3sito da exig\u00eancia da nota fiscal no inciso VI do art. 602 \u00e9 diferente, pois serve para comprovar a data de aquisi\u00e7\u00e3o do equipamento que sofreu o dano.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='720' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1207-3JBVw5R2Mw' data-post_id='1207'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 399 \/ 602 &#8211; Se o consumidor eventualmente n\u00e3o considerar satisfat\u00f3rias todas as orienta\u00e7\u00f5es prestadas pela distribuidora a respeito do procedimento correto para a abertura do pedido de ressarcimento de danos, ainda que diante da falta de informa\u00e7\u00f5es e\/ou documentos essenciais a serem apresentados pelo consumidor, a manifesta\u00e7\u00e3o dever\u00e1 ser classificada como Reclama\u00e7\u00e3o somente se assim o consumidor o exigir?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A op\u00e7\u00e3o do consumidor para a classifica\u00e7\u00e3o e registro do atendimento deve ser observada, conforme art. 399, \u00a72\u00ba.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1207' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-899-2Haz7zUQEg' data-post_id='899'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 606 &#8211; Considerando o disposto nos artigos 602 e 606 da REN 1000\/2021, como proceder para atendimento a uma solicita\u00e7\u00e3o com mais de 90 dias para o caso do cliente n\u00e3o ser titular atual da instala\u00e7\u00e3o ou seu representante, bem como n\u00e3o era o titular anterior (na data do dano)? O cadastramento da solicita\u00e7\u00e3o pode ser recusado ou obrigatoriamente deve ser acatada, e, no tratamento, ser indeferida. Caso seja a \u00faltima op\u00e7\u00e3o, qual dever\u00e1 ser o motivo do indeferimento a ser informado?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem Perguntou ?<strong> <\/strong>CEMIG<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">No que tange ao seu questionamento, nos termos do Art. 606 da REN 1.000\/2021, a distribuidora pode receber pedido de ressarcimento de danos el\u00e9tricos efetuado por representante sem procura\u00e7\u00e3o espec\u00edfica.<br>Nesse caso, ainda que n\u00e3o exista procura\u00e7\u00e3o espec\u00edfica, a solicita\u00e7\u00e3o deve ser analisada da mesma forma como se tivesse sido feita pelo consumidor. Portanto, a distribuidora deve seguir regularmente as demais disposi\u00e7\u00f5es normativas relativas a ressarcimento de danos el\u00e9tricos.<br>Caso a solicita\u00e7\u00e3o seja deferida, o ressarcimento deve ser efetuado ao titular da unidade consumidora na data prov\u00e1vel da ocorr\u00eancia do dano.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relacionamento\">RELACIONAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=titularidade\">TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='899' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1209-P1Gertb1bh' data-post_id='1209'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 606 &#8211; Sobre pedidos de ressarcimento feitos por quem n\u00e3o \u00e9 o atual respons\u00e1vel pela instala\u00e7\u00e3o, nos casos em que a ocorr\u00eancia tiver sido h\u00e1 mais de 90 dias, o Termo de Compromisso e Responsabilidade j\u00e1 vedaria o ingresso de solicita\u00e7\u00e3o feita por um antigo morador, por exemplo, uma vez ele deve declarar que &#8220;que o dano ocorreu quando o equipamento estava conectado \u00e0 instala\u00e7\u00e3o interna da unidade consumidora em que \u00e9 titular&#8221; (al\u00ednea a, inciso VII, art. 602 da REN 1000\/2021). Por\u00e9m, nos casos em que a ocorr\u00eancia se deu h\u00e1 menos de 90 dias, j\u00e1 n\u00e3o seria aplicado esse inciso que impediria o registro. No entanto, uma vez que nem o solicitante nem o equipamento est\u00e3o mais no im\u00f3vel (ele n\u00e3o mora mais l\u00e1), o pedido de ressarcimento terminar\u00e1 por ser indeferido pela impossibilidade de acesso \u00e0 unidade, tendo em vista que o morador atual n\u00e3o tem rela\u00e7\u00e3o com o solicitante nem com a ocorr\u00eancia que motivou o pedido de ressarcimento. No entanto, analisando friamente a regra, existiria a necessidade de tentativa de realiza\u00e7\u00e3o da verifica\u00e7\u00e3o em campo. Por\u00e9m, considerando que a distribuidora j\u00e1 tem a informa\u00e7\u00e3o de que o solicitante n\u00e3o \u00e9 respons\u00e1vel pela unidade, perguntamos se n\u00e3o seria poss\u00edvel deixar de registrar o pedido tamb\u00e9m nestes casos. O enquadramento que seria aplicado a estes casos consta no art. 606, que considera que o pedido de ressarcimento efetuado por algu\u00e9m sem procura\u00e7\u00e3o espec\u00edfica (ou sem a autoriza\u00e7\u00e3o pr\u00e9via prevista no art. 9\u00ba), pode ou n\u00e3o ser recebido pela distribuidora; ou seja, cabe a ela a op\u00e7\u00e3o pelo registro caso n\u00e3o haja v\u00ednculo entre o solicitante e o titular. Pedimos, por gentileza confirmar se nosso entendimento estaria correto, sendo poss\u00edvel negar o registro do pedido de ressarcimento para os casos em que o solicitante n\u00e3o tem mais responsabilidade (v\u00ednculo) com a unidade.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o h\u00e1 previs\u00e3o regulat\u00f3ria para que a distribuidora negue o pedido de ressarcimento nos casos em que o solicitante \u00e9 um titular anterior da unidade consumidora.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1209' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1187-uiSiLuxpM6' data-post_id='1187'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 608 &#8211; Sobre a abertura de processo de ressarcimento de danos el\u00e9tricos realizada ap\u00f3s o prazo de 90 dias, caso o titular da UC ou seu representante n\u00e3o residam no endere\u00e7o da unidade consumidora, podemos indeferir a solicita\u00e7\u00e3o pelo fato do inciso II do art. 608 indicar a obriga\u00e7\u00e3o de acesso \u00e0 unidade consumidora de sua responsabilidade? Acerca do mesmo fato, a distribuidora pode exigir comprovante de resid\u00eancia para o representante ou titular da UC na data prov\u00e1vel da ocorr\u00eancia do dano, quando verificado que a UC da \u00e9poca j\u00e1 n\u00e3o est\u00e1 em mesma titularidade?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A amplia\u00e7\u00e3o do prazo de 90 dias para 5 anos entre a solicita\u00e7\u00e3o e a data do dano n\u00e3o altera o suposto problema apresentado. <br><br>O art. 608, II trata de informa\u00e7\u00e3o da distribuidora ao consumidor, n\u00e3o sendo motivo regulat\u00f3rio para indeferimento do pedido. <br><br>N\u00e3o h\u00e1 previs\u00e3o regulat\u00f3ria para exig\u00eancia de comprovante de resid\u00eancia. Conforme art. 602, VII, para solicita\u00e7\u00e3o feita com mais de 90 dias a distribuidora pode exigir o Termo de Compromisso e Responsabilidade.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1187' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1208-OLFfXI36Oz' data-post_id='1208'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 608 \/ 611 \/ 617 \/ 619 &#8211; Tendo em vista que o art. 602 define as informa\u00e7\u00f5es m\u00ednimas obrigat\u00f3rias que o consumidor deve apresentar quando da abertura do pedido, o que a distribuidora deve fazer com os pedidos que s\u00e3o abertos por contato telef\u00f4nico, conforme definido no art 600 e que envolvem conserto do equipamento, visto que \u00e9 necess\u00e1ria apresenta\u00e7\u00e3o dos dois or\u00e7amentos detalhados, conforme inciso VIII do art. 602 e conforme al\u00ednea c do inciso II do \u00a7 3\u00ba do art. 611, a n\u00e3o apresenta\u00e7\u00e3o deste documento descaracteriza o nexo de causalidade?<br>Vale ressaltar que conforme art. 617, os prazos passam a ser contados da data da solicita\u00e7\u00e3o do ressarcimento. Se a solicita\u00e7\u00e3o for por telefone, a distribuidora registrar\u00e1 o protocolo e informar\u00e1 ao consumidor o n\u00famero para acompanhamento e portanto passar\u00e1 a contabilizar o prazo previsto. Como h\u00e1 necessidade de apresenta\u00e7\u00e3o da documenta\u00e7\u00e3o, a distribuidora pode suspender a contagem do prazo at\u00e9 que o consumidor encaminhe os or\u00e7amentos, seguindo as orienta\u00e7\u00f5es do art 619? Ou seja, avisando durante a solicita\u00e7\u00e3o por telefone que o consumidor deve apresentar os or\u00e7amentos, tendo em vista que a liga\u00e7\u00e3o \u00e9 gravada, a distribuidora pode suspender o prazo por pend\u00eancia do consumidor?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Quando o canal n\u00e3o permitir o envio de documentos, a exemplo do canal telef\u00f4nico, a distribuidora deve requisitar informa\u00e7\u00f5es durante o pr\u00f3prio atendimento ou na fase de an\u00e1lise, conforme arts. 608 e 619, informando o canal para o qual o consumidor deve encaminh\u00e1-los.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1208' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-808-WpkHfWd8lp' data-post_id='808'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 618 &#8211; O artigo 602 da REN 1000\/2021 prev\u00ea que o consumidor deve apresentar (quando do processo acima de 90 dias) a nota fiscal ou outro documento que comprove a aquisi\u00e7\u00e3o do equipamento.<br>Contudo, o artigo 618, \u00a72\u00ba, IV, que trata do pagamento em moeda corrente cont\u00e9m uma veda\u00e7\u00e3o sobre a exig\u00eancia da nota fiscal de compra.<br>Neste sentido, o entendimento inicial \u00e9 de que a nota fiscal ou documento equivalente pode ser requisitada para o protocolo de pedidos acima de 90 dias, por\u00e9m o pagamento n\u00e3o pode ser vinculado ao valor presente na nota fiscal. Pedimos confirmar o entendimento.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O inciso IV do \u00a71\u00ba do art. 618 est\u00e1 inserido na etapa de pagamento do ressarcimento. Esse dispositivo faz refer\u00eancia ao equipamento que substituir\u00e1 o equipamento danificado. Importante ressaltar que o prop\u00f3sito da exig\u00eancia da nota fiscal no inciso VI do art. 602 \u00e9 diferente, pois serve para comprovar a data de aquisi\u00e7\u00e3o do equipamento que sofreu o dano. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='808' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-718-sQ0PbPVJM0' data-post_id='718'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tO Art. 602 estabelece os documentos m\u00ednimos necess\u00e1rios a serem apresentados pelo cliente no ato da solicita\u00e7\u00e3o do ressarcimento de danos, sendo alguns deles condicionais ao tempo da data do dano ou do conserto pr\u00e9vio ou n\u00e3o do cliente. Quanto a esta \u00faltima condicional, as distribuidoras entendem que far\u00e1 parte de um questionamento a ser feito ao cliente (seja pela internet ou pelo atendente) no momento da solicita\u00e7\u00e3o. Dentre os documentos novos foram inclu\u00eddos: o item \u201cVIII &#8211; dois or\u00e7amentos detalhados para conserto quando o equipamento j\u00e1 tiver sido consertado&#8221; e o item \u201cIX &#8211; o laudo emitido por profissional qualificado, quando o equipamento j\u00e1 tiver sido consertado.&#8221;<br>Por\u00e9m, o item 19 do M\u00f3dulo 9 PRODIST, estabelece que:&nbsp; 19. A distribuidora somente pode solicitar que o consumidor apresente o Laudo de Oficina, observando o prazo para Verifica\u00e7\u00e3o estabelecido no item 37, ap\u00f3s ter: a) constatado perturba\u00e7\u00e3o na rede el\u00e9trica que possa ter afetado a unidade consumidora do reclamante;<br>As distribuidoras entendem que esses pontos s\u00e3o contradit\u00f3rios, uma vez que a constata\u00e7\u00e3o da perturba\u00e7\u00e3o somente pode se dar ap\u00f3s a solicita\u00e7\u00e3o, enquanto o Art 602 estabelece os documentos que s\u00e3o&nbsp;pr\u00e9-requisitos&nbsp;para solicitar o ressarcimento \u00e0 distribuidora. \u00c9 poss\u00edvel tratar conforme definido no Art 602 e solicitar os documentos quando da entrada do pedido?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Os dispositivos citados s\u00e3o aplicados em fases distintas do processo de ressarcimento de danos.<br>O art. 602, IX prev\u00ea a entrega do laudo na solicita\u00e7\u00e3o de ressarcimento para as situa\u00e7\u00f5es em que o equipamento j\u00e1 foi consertado e o dano ocorreu h\u00e1 mais de 90 dias.<br>J\u00e1 o item 19 do M\u00f3dulo 9 do PRODIST est\u00e1 inserido na etapa de an\u00e1lise do pedido de ressarcimento, devendo ser aplicado para os casos em que a apresenta\u00e7\u00e3o de Laudo de Oficina n\u00e3o foi necess\u00e1ria nas etapas anteriores.<br>Assim, trata-se de conflito apenas aparente, pois o regulamento (REN 1000\/2021 e PRODIST) deve ser interpretado de forma harm\u00f4nica. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='718' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-606' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 606\">\n\t\t\tArt. 606\t\t\t <span>(3)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-729-oesBqRccoR' data-post_id='729'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 606 &#8211; Conforme Art 606, o aumento do prazo de 90 dias para 5 anos entre a solicita\u00e7\u00e3o e a data de dano, pode configurar um problema que pelo regulamento atual n\u00e3o existe: a distribuidora ter que abrir solicita\u00e7\u00e3o de ressarcimento de danos para consumidores, mesmo ausente o contrato de ades\u00e3o? Ou seja, o ressarcimento de dano referir-se a uma unidade consumidora para a qual o cliente n\u00e3o conta mais com v\u00ednculo junto \u00e0 distribuidora. Como realizar o pagamento a um consumidor sem contrato com a empresa?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A amplia\u00e7\u00e3o do prazo de 90 dias para 5 anos entre a solicita\u00e7\u00e3o e a data do dano n\u00e3o altera o suposto problema apresentado. A maior parte das modalidades de ressarcimento (com exce\u00e7\u00e3o do pagamento em moeda corrente com cr\u00e9dito em fatura) n\u00e3o necessita de v\u00ednculo contratual vigente para ser executada. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='729' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-899-dDvw7V1yjj' data-post_id='899'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 606 &#8211; Considerando o disposto nos artigos 602 e 606 da REN 1000\/2021, como proceder para atendimento a uma solicita\u00e7\u00e3o com mais de 90 dias para o caso do cliente n\u00e3o ser titular atual da instala\u00e7\u00e3o ou seu representante, bem como n\u00e3o era o titular anterior (na data do dano)? O cadastramento da solicita\u00e7\u00e3o pode ser recusado ou obrigatoriamente deve ser acatada, e, no tratamento, ser indeferida. Caso seja a \u00faltima op\u00e7\u00e3o, qual dever\u00e1 ser o motivo do indeferimento a ser informado?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem Perguntou ?<strong> <\/strong>CEMIG<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">No que tange ao seu questionamento, nos termos do Art. 606 da REN 1.000\/2021, a distribuidora pode receber pedido de ressarcimento de danos el\u00e9tricos efetuado por representante sem procura\u00e7\u00e3o espec\u00edfica.<br>Nesse caso, ainda que n\u00e3o exista procura\u00e7\u00e3o espec\u00edfica, a solicita\u00e7\u00e3o deve ser analisada da mesma forma como se tivesse sido feita pelo consumidor. Portanto, a distribuidora deve seguir regularmente as demais disposi\u00e7\u00f5es normativas relativas a ressarcimento de danos el\u00e9tricos.<br>Caso a solicita\u00e7\u00e3o seja deferida, o ressarcimento deve ser efetuado ao titular da unidade consumidora na data prov\u00e1vel da ocorr\u00eancia do dano.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t16\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relacionamento\">RELACIONAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=titularidade\">TITULARIDADE<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='899' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1209-0X05JOlIEt' data-post_id='1209'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 606 &#8211; Sobre pedidos de ressarcimento feitos por quem n\u00e3o \u00e9 o atual respons\u00e1vel pela instala\u00e7\u00e3o, nos casos em que a ocorr\u00eancia tiver sido h\u00e1 mais de 90 dias, o Termo de Compromisso e Responsabilidade j\u00e1 vedaria o ingresso de solicita\u00e7\u00e3o feita por um antigo morador, por exemplo, uma vez ele deve declarar que &#8220;que o dano ocorreu quando o equipamento estava conectado \u00e0 instala\u00e7\u00e3o interna da unidade consumidora em que \u00e9 titular&#8221; (al\u00ednea a, inciso VII, art. 602 da REN 1000\/2021). Por\u00e9m, nos casos em que a ocorr\u00eancia se deu h\u00e1 menos de 90 dias, j\u00e1 n\u00e3o seria aplicado esse inciso que impediria o registro. No entanto, uma vez que nem o solicitante nem o equipamento est\u00e3o mais no im\u00f3vel (ele n\u00e3o mora mais l\u00e1), o pedido de ressarcimento terminar\u00e1 por ser indeferido pela impossibilidade de acesso \u00e0 unidade, tendo em vista que o morador atual n\u00e3o tem rela\u00e7\u00e3o com o solicitante nem com a ocorr\u00eancia que motivou o pedido de ressarcimento. No entanto, analisando friamente a regra, existiria a necessidade de tentativa de realiza\u00e7\u00e3o da verifica\u00e7\u00e3o em campo. Por\u00e9m, considerando que a distribuidora j\u00e1 tem a informa\u00e7\u00e3o de que o solicitante n\u00e3o \u00e9 respons\u00e1vel pela unidade, perguntamos se n\u00e3o seria poss\u00edvel deixar de registrar o pedido tamb\u00e9m nestes casos. O enquadramento que seria aplicado a estes casos consta no art. 606, que considera que o pedido de ressarcimento efetuado por algu\u00e9m sem procura\u00e7\u00e3o espec\u00edfica (ou sem a autoriza\u00e7\u00e3o pr\u00e9via prevista no art. 9\u00ba), pode ou n\u00e3o ser recebido pela distribuidora; ou seja, cabe a ela a op\u00e7\u00e3o pelo registro caso n\u00e3o haja v\u00ednculo entre o solicitante e o titular. Pedimos, por gentileza confirmar se nosso entendimento estaria correto, sendo poss\u00edvel negar o registro do pedido de ressarcimento para os casos em que o solicitante n\u00e3o tem mais responsabilidade (v\u00ednculo) com a unidade.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o h\u00e1 previs\u00e3o regulat\u00f3ria para que a distribuidora negue o pedido de ressarcimento nos casos em que o solicitante \u00e9 um titular anterior da unidade consumidora.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1209' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-608' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 608\">\n\t\t\tArt. 608\t\t\t <span>(4)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-727-bz6hIiqyF5' data-post_id='727'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 \/ 608 \/ 611 \/ 619 &#8211; No\u00a0Art 611,\u00a0quando trata do nexo de causalidade,\u00a0o \u00a7 3\u00ba\u00a0no Inciso II estabelece que ficaria descaracterizado o nexo de causalidade se o cliente n\u00e3o apresentar tais documentos. Nesse contexto, a distribuidora teria que acatar a solicita\u00e7\u00e3o sem a documenta\u00e7\u00e3o m\u00ednima, para indeferimento por falta de nexo de causalidade ou pode n\u00e3o acatar a solicita\u00e7\u00e3o, uma vez que os documentos m\u00ednimos n\u00e3o foram apresentados conforme o Art. 602? Observa-se que n\u00e3o h\u00e1 previs\u00e3o desse caso no Art. 621 ou nos motivos de indeferimento do PRODIST, salvo se for por pend\u00eancia superior a 90 dias, o que leva ao entendimento de que a tend\u00eancia seria pela n\u00e3o abertura do pedido.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 602 estabelece os itens que devem ser informados pelo consumidor no ato da solicita\u00e7\u00e3o de ressarcimento. Assim, caso falte alguma das informa\u00e7\u00f5es obrigat\u00f3rias previstas no art. 602, a solicita\u00e7\u00e3o n\u00e3o precisa ser registrada. A distribuidora tamb\u00e9m pode requisitar informa\u00e7\u00f5es na fase de an\u00e1lise, conforme arts. 608 e 619. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='727' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-726-kW5XCHY24l' data-post_id='726'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 \/ 608 \/ 611 \/ 619 &#8211; O Art 611\u00a0\u00a7 3\u00ba Inciso II estabelece que o consumidor deve apresentar \u00e0 distribuidora, quando reparar o equipamento previamente ao pedido de ressarcimento ou antes de aguardar o t\u00e9rmino da verifica\u00e7\u00e3o: a) a nota fiscal do conserto, indicando a data de realiza\u00e7\u00e3o do servi\u00e7o e descrevendo o equipamento consertado; b) o laudo emitido por profissional qualificado; c) dois or\u00e7amentos detalhados; Comparado com o Art 602, o entendimento ent\u00e3o seria de que os documentos do item b) e c) correspondem aos incisos VIII e IX do Art 602, de maneira que podem ser pr\u00e9-requisitos para a abertura da solicita\u00e7\u00e3o, por\u00e9m, a nota fiscal do conserto somente poderia ser exigida em um segundo momento, ap\u00f3s o deferimento do pedido. Est\u00e1 correto o entendimento?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. O art. 602 estabelece os itens que devem ser informados pelo consumidor no ato da solicita\u00e7\u00e3o de ressarcimento. Demais informa\u00e7\u00f5es podem ser requisitadas na fase de an\u00e1lise, conforme arts. 608 e 619.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='726' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1187-glGmLrcfOR' data-post_id='1187'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 608 &#8211; Sobre a abertura de processo de ressarcimento de danos el\u00e9tricos realizada ap\u00f3s o prazo de 90 dias, caso o titular da UC ou seu representante n\u00e3o residam no endere\u00e7o da unidade consumidora, podemos indeferir a solicita\u00e7\u00e3o pelo fato do inciso II do art. 608 indicar a obriga\u00e7\u00e3o de acesso \u00e0 unidade consumidora de sua responsabilidade? Acerca do mesmo fato, a distribuidora pode exigir comprovante de resid\u00eancia para o representante ou titular da UC na data prov\u00e1vel da ocorr\u00eancia do dano, quando verificado que a UC da \u00e9poca j\u00e1 n\u00e3o est\u00e1 em mesma titularidade?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A amplia\u00e7\u00e3o do prazo de 90 dias para 5 anos entre a solicita\u00e7\u00e3o e a data do dano n\u00e3o altera o suposto problema apresentado. <br><br>O art. 608, II trata de informa\u00e7\u00e3o da distribuidora ao consumidor, n\u00e3o sendo motivo regulat\u00f3rio para indeferimento do pedido. <br><br>N\u00e3o h\u00e1 previs\u00e3o regulat\u00f3ria para exig\u00eancia de comprovante de resid\u00eancia. Conforme art. 602, VII, para solicita\u00e7\u00e3o feita com mais de 90 dias a distribuidora pode exigir o Termo de Compromisso e Responsabilidade.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1187' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1208-NPxcbL2kwW' data-post_id='1208'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 608 \/ 611 \/ 617 \/ 619 &#8211; Tendo em vista que o art. 602 define as informa\u00e7\u00f5es m\u00ednimas obrigat\u00f3rias que o consumidor deve apresentar quando da abertura do pedido, o que a distribuidora deve fazer com os pedidos que s\u00e3o abertos por contato telef\u00f4nico, conforme definido no art 600 e que envolvem conserto do equipamento, visto que \u00e9 necess\u00e1ria apresenta\u00e7\u00e3o dos dois or\u00e7amentos detalhados, conforme inciso VIII do art. 602 e conforme al\u00ednea c do inciso II do \u00a7 3\u00ba do art. 611, a n\u00e3o apresenta\u00e7\u00e3o deste documento descaracteriza o nexo de causalidade?<br>Vale ressaltar que conforme art. 617, os prazos passam a ser contados da data da solicita\u00e7\u00e3o do ressarcimento. Se a solicita\u00e7\u00e3o for por telefone, a distribuidora registrar\u00e1 o protocolo e informar\u00e1 ao consumidor o n\u00famero para acompanhamento e portanto passar\u00e1 a contabilizar o prazo previsto. Como h\u00e1 necessidade de apresenta\u00e7\u00e3o da documenta\u00e7\u00e3o, a distribuidora pode suspender a contagem do prazo at\u00e9 que o consumidor encaminhe os or\u00e7amentos, seguindo as orienta\u00e7\u00f5es do art 619? Ou seja, avisando durante a solicita\u00e7\u00e3o por telefone que o consumidor deve apresentar os or\u00e7amentos, tendo em vista que a liga\u00e7\u00e3o \u00e9 gravada, a distribuidora pode suspender o prazo por pend\u00eancia do consumidor?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Quando o canal n\u00e3o permitir o envio de documentos, a exemplo do canal telef\u00f4nico, a distribuidora deve requisitar informa\u00e7\u00f5es durante o pr\u00f3prio atendimento ou na fase de an\u00e1lise, conforme arts. 608 e 619, informando o canal para o qual o consumidor deve encaminh\u00e1-los.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1208' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-611' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 611\">\n\t\t\tArt. 611\t\t\t <span>(3)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-727-xM3WZLriux' data-post_id='727'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 \/ 608 \/ 611 \/ 619 &#8211; No\u00a0Art 611,\u00a0quando trata do nexo de causalidade,\u00a0o \u00a7 3\u00ba\u00a0no Inciso II estabelece que ficaria descaracterizado o nexo de causalidade se o cliente n\u00e3o apresentar tais documentos. Nesse contexto, a distribuidora teria que acatar a solicita\u00e7\u00e3o sem a documenta\u00e7\u00e3o m\u00ednima, para indeferimento por falta de nexo de causalidade ou pode n\u00e3o acatar a solicita\u00e7\u00e3o, uma vez que os documentos m\u00ednimos n\u00e3o foram apresentados conforme o Art. 602? Observa-se que n\u00e3o h\u00e1 previs\u00e3o desse caso no Art. 621 ou nos motivos de indeferimento do PRODIST, salvo se for por pend\u00eancia superior a 90 dias, o que leva ao entendimento de que a tend\u00eancia seria pela n\u00e3o abertura do pedido.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 602 estabelece os itens que devem ser informados pelo consumidor no ato da solicita\u00e7\u00e3o de ressarcimento. Assim, caso falte alguma das informa\u00e7\u00f5es obrigat\u00f3rias previstas no art. 602, a solicita\u00e7\u00e3o n\u00e3o precisa ser registrada. A distribuidora tamb\u00e9m pode requisitar informa\u00e7\u00f5es na fase de an\u00e1lise, conforme arts. 608 e 619. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='727' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-726-ZccbYwQ2Q9' data-post_id='726'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 \/ 608 \/ 611 \/ 619 &#8211; O Art 611\u00a0\u00a7 3\u00ba Inciso II estabelece que o consumidor deve apresentar \u00e0 distribuidora, quando reparar o equipamento previamente ao pedido de ressarcimento ou antes de aguardar o t\u00e9rmino da verifica\u00e7\u00e3o: a) a nota fiscal do conserto, indicando a data de realiza\u00e7\u00e3o do servi\u00e7o e descrevendo o equipamento consertado; b) o laudo emitido por profissional qualificado; c) dois or\u00e7amentos detalhados; Comparado com o Art 602, o entendimento ent\u00e3o seria de que os documentos do item b) e c) correspondem aos incisos VIII e IX do Art 602, de maneira que podem ser pr\u00e9-requisitos para a abertura da solicita\u00e7\u00e3o, por\u00e9m, a nota fiscal do conserto somente poderia ser exigida em um segundo momento, ap\u00f3s o deferimento do pedido. Est\u00e1 correto o entendimento?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. O art. 602 estabelece os itens que devem ser informados pelo consumidor no ato da solicita\u00e7\u00e3o de ressarcimento. Demais informa\u00e7\u00f5es podem ser requisitadas na fase de an\u00e1lise, conforme arts. 608 e 619.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='726' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1208-08rAinPuWM' data-post_id='1208'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 608 \/ 611 \/ 617 \/ 619 &#8211; Tendo em vista que o art. 602 define as informa\u00e7\u00f5es m\u00ednimas obrigat\u00f3rias que o consumidor deve apresentar quando da abertura do pedido, o que a distribuidora deve fazer com os pedidos que s\u00e3o abertos por contato telef\u00f4nico, conforme definido no art 600 e que envolvem conserto do equipamento, visto que \u00e9 necess\u00e1ria apresenta\u00e7\u00e3o dos dois or\u00e7amentos detalhados, conforme inciso VIII do art. 602 e conforme al\u00ednea c do inciso II do \u00a7 3\u00ba do art. 611, a n\u00e3o apresenta\u00e7\u00e3o deste documento descaracteriza o nexo de causalidade?<br>Vale ressaltar que conforme art. 617, os prazos passam a ser contados da data da solicita\u00e7\u00e3o do ressarcimento. Se a solicita\u00e7\u00e3o for por telefone, a distribuidora registrar\u00e1 o protocolo e informar\u00e1 ao consumidor o n\u00famero para acompanhamento e portanto passar\u00e1 a contabilizar o prazo previsto. Como h\u00e1 necessidade de apresenta\u00e7\u00e3o da documenta\u00e7\u00e3o, a distribuidora pode suspender a contagem do prazo at\u00e9 que o consumidor encaminhe os or\u00e7amentos, seguindo as orienta\u00e7\u00f5es do art 619? Ou seja, avisando durante a solicita\u00e7\u00e3o por telefone que o consumidor deve apresentar os or\u00e7amentos, tendo em vista que a liga\u00e7\u00e3o \u00e9 gravada, a distribuidora pode suspender o prazo por pend\u00eancia do consumidor?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Quando o canal n\u00e3o permitir o envio de documentos, a exemplo do canal telef\u00f4nico, a distribuidora deve requisitar informa\u00e7\u00f5es durante o pr\u00f3prio atendimento ou na fase de an\u00e1lise, conforme arts. 608 e 619, informando o canal para o qual o consumidor deve encaminh\u00e1-los.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1208' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-617' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 617\">\n\t\t\tArt. 617\t\t\t <span>(4)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-722-rbcjiKoPTk' data-post_id='722'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 \/ 617 \/ 621 &#8211; No Art 602, o\u00a0\u00a7 4\u00ba cita que, para um pedido com mais de 90 dias da data prov\u00e1vel do dano, o consumidor n\u00e3o pode\u00a0informar a mesma data e hor\u00e1rio prov\u00e1vel da ocorr\u00eancia que deu causa \u00e0 solicita\u00e7\u00e3o anterior j\u00e1 deferida pela distribuidora. Quanto a esse ponto surgem duas d\u00favidas: N\u00e3o h\u00e1 no PRODIST M\u00f3dulo 9 um motivo de indeferimento espec\u00edfico para esse caso, embora tamb\u00e9m esteja prevista essa situa\u00e7\u00e3o no inciso II do Art. 621. Caso o cliente realize essa solicita\u00e7\u00e3o, a distribuidora deve &#8220;recusar&#8221; a abrir o pedido? Observa\u00e7\u00e3o: o Art 617,\u00a0\u00a7 2\u00ba, estabelece que da carta resposta deve constar &#8220;IV &#8211; no caso de indeferimento, indica\u00e7\u00e3o de um dos motivos listados no M\u00f3dulo 9 do PRODIST, e a transcri\u00e7\u00e3o do dispositivo normativo que fundamentou o indeferimento;&#8221;\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Reda\u00e7\u00e3o da REN 1000\/2021 foi retificada para permitir a recusa do pedido de ressarcimento, conforme segue:<br><em>Art. 602. [\u2026] \u00a7 4\u00ba No pedido de ressarcimento feito com mais de 90 dias da data prov\u00e1vel da ocorr\u00eancia do dano el\u00e9trico, o consumidor n\u00e3o poder\u00e1 informar mesma data e hor\u00e1rio prov\u00e1vel da ocorr\u00eancia de solicita\u00e7\u00e3o anterior que j\u00e1 tenha sido deferida pela distribuidora, <strong>situa\u00e7\u00e3o que motiva a recusa da solicita\u00e7\u00e3o de ressarcimento pela distribuidora<\/strong><\/em>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='722' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1208-dyl3piwXhx' data-post_id='1208'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 608 \/ 611 \/ 617 \/ 619 &#8211; Tendo em vista que o art. 602 define as informa\u00e7\u00f5es m\u00ednimas obrigat\u00f3rias que o consumidor deve apresentar quando da abertura do pedido, o que a distribuidora deve fazer com os pedidos que s\u00e3o abertos por contato telef\u00f4nico, conforme definido no art 600 e que envolvem conserto do equipamento, visto que \u00e9 necess\u00e1ria apresenta\u00e7\u00e3o dos dois or\u00e7amentos detalhados, conforme inciso VIII do art. 602 e conforme al\u00ednea c do inciso II do \u00a7 3\u00ba do art. 611, a n\u00e3o apresenta\u00e7\u00e3o deste documento descaracteriza o nexo de causalidade?<br>Vale ressaltar que conforme art. 617, os prazos passam a ser contados da data da solicita\u00e7\u00e3o do ressarcimento. Se a solicita\u00e7\u00e3o for por telefone, a distribuidora registrar\u00e1 o protocolo e informar\u00e1 ao consumidor o n\u00famero para acompanhamento e portanto passar\u00e1 a contabilizar o prazo previsto. Como h\u00e1 necessidade de apresenta\u00e7\u00e3o da documenta\u00e7\u00e3o, a distribuidora pode suspender a contagem do prazo at\u00e9 que o consumidor encaminhe os or\u00e7amentos, seguindo as orienta\u00e7\u00f5es do art 619? Ou seja, avisando durante a solicita\u00e7\u00e3o por telefone que o consumidor deve apresentar os or\u00e7amentos, tendo em vista que a liga\u00e7\u00e3o \u00e9 gravada, a distribuidora pode suspender o prazo por pend\u00eancia do consumidor?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Quando o canal n\u00e3o permitir o envio de documentos, a exemplo do canal telef\u00f4nico, a distribuidora deve requisitar informa\u00e7\u00f5es durante o pr\u00f3prio atendimento ou na fase de an\u00e1lise, conforme arts. 608 e 619, informando o canal para o qual o consumidor deve encaminh\u00e1-los.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1208' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1203-HAaofkaSIY' data-post_id='1203'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 617 \/ 619 &#8211; Em caso de conserto ou substitui\u00e7\u00e3o do equipamento danificado o \u00a7 2\u00ba do art. 618 indica que a distribuidora pode condicionar o ressarcimento \u00e0 entrega das pe\u00e7as danificadas ou do equipamento substitu\u00eddo, na unidade consumidora ou nas oficinas credenciadas. Portanto, nessa situa\u00e7\u00e3o, caso o consumidor n\u00e3o entregue as pe\u00e7as danificadas ou o equipamento danificado em 90 dias contados a partir da cientifica\u00e7\u00e3o por parte da distribuidora, o par\u00e1grafo \u00fanico do art. 619 possibilitaria o indeferimento da solicita\u00e7\u00e3o de ressarcimento. Nesse sentido, n\u00e3o haveria conflito entre o que \u00e9 disposto no par\u00e1grafo \u00fanico do art. 619 e o que \u00e9 disposto no \u00a7 3\u00ba do art. 617?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Eventual pend\u00eancia por mais de 90 dias consecutivos, desde que indispens\u00e1vel para o ressarcimento, pode ensejar o \u201cindeferimento\u201d previsto no art. 619, par\u00e1grafo \u00fanico que, na situa\u00e7\u00e3o relatada, deve ser entendido como uma impossibilidade de ressarcimento e n\u00e3o como uma altera\u00e7\u00e3o do deferimento j\u00e1 realizado.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1203' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1202-wfR8RFd1co' data-post_id='1202'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 617 \/ 619 &#8211; No \u00a7 3\u00ba do art. 617 indica que informa\u00e7\u00f5es requisitadas pela distribuidora ap\u00f3s a disponibiliza\u00e7\u00e3o do resultado da an\u00e1lise (deferido ou indeferido) n\u00e3o podem ser utilizadas para retificar o resultado da an\u00e1lise. Por\u00e9m, em caso de deferimento a distribuidora poder\u00e1 ressarcir o solicitante por meio de pagamento em moeda corrente ou conserto ou substitui\u00e7\u00e3o do equipamento danificado. Em caso de pagamento em moeda corrente, o \u00a7 1\u00ba do art. 618 indica que o pagamento poder\u00e1 ser feito, a crit\u00e9rio do consumidor, por meio de cr\u00e9dito na conta corrente indicada pelo consumidor, cheque nominal, ordem de pagamento ou cr\u00e9dito na pr\u00f3xima fatura. Assim questionamos, nesse caso a distribuidora teria que solicitar essa defini\u00e7\u00e3o do consumidor, e caso este n\u00e3o informe em at\u00e9 90 dias contados a partir da cientifica\u00e7\u00e3o por parte da distribuidora, o par\u00e1grafo \u00fanico do art. 619 possibilitaria o indeferimento da solicita\u00e7\u00e3o de ressarcimento. Nesse sentido, n\u00e3o haveria conflito entre o que \u00e9 disposto no par\u00e1grafo \u00fanico do art. 619 e o que \u00e9 disposto no \u00a7 3\u00ba do art. 617?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">No caso de deferimento e escolha pela distribuidora da forma de ressarcimento, eventuais informa\u00e7\u00f5es indispens\u00e1veis para o ressarcimento  devem ser requisitadas por meio documental e o consumidor cientificado. Eventual pend\u00eancia por mais de 90 dias consecutivos, desde que indispens\u00e1vel para o ressarcimento, pode ensejar o \u201cindeferimento\u201d previsto no art. 619, par\u00e1grafo \u00fanico que, na situa\u00e7\u00e3o relatada, deve ser entendido como uma impossibilidade de ressarcimento e n\u00e3o como uma altera\u00e7\u00e3o do deferimento j\u00e1 realizado.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1202' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-618' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 618\">\n\t\t\tArt. 618\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-808-3rqCtufOWX' data-post_id='808'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 618 &#8211; O artigo 602 da REN 1000\/2021 prev\u00ea que o consumidor deve apresentar (quando do processo acima de 90 dias) a nota fiscal ou outro documento que comprove a aquisi\u00e7\u00e3o do equipamento.<br>Contudo, o artigo 618, \u00a72\u00ba, IV, que trata do pagamento em moeda corrente cont\u00e9m uma veda\u00e7\u00e3o sobre a exig\u00eancia da nota fiscal de compra.<br>Neste sentido, o entendimento inicial \u00e9 de que a nota fiscal ou documento equivalente pode ser requisitada para o protocolo de pedidos acima de 90 dias, por\u00e9m o pagamento n\u00e3o pode ser vinculado ao valor presente na nota fiscal. Pedimos confirmar o entendimento.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O inciso IV do \u00a71\u00ba do art. 618 est\u00e1 inserido na etapa de pagamento do ressarcimento. Esse dispositivo faz refer\u00eancia ao equipamento que substituir\u00e1 o equipamento danificado. Importante ressaltar que o prop\u00f3sito da exig\u00eancia da nota fiscal no inciso VI do art. 602 \u00e9 diferente, pois serve para comprovar a data de aquisi\u00e7\u00e3o do equipamento que sofreu o dano. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='808' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-619' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 619\">\n\t\t\tArt. 619\t\t\t <span>(5)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-727-clKy6FTc94' data-post_id='727'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 \/ 608 \/ 611 \/ 619 &#8211; No\u00a0Art 611,\u00a0quando trata do nexo de causalidade,\u00a0o \u00a7 3\u00ba\u00a0no Inciso II estabelece que ficaria descaracterizado o nexo de causalidade se o cliente n\u00e3o apresentar tais documentos. Nesse contexto, a distribuidora teria que acatar a solicita\u00e7\u00e3o sem a documenta\u00e7\u00e3o m\u00ednima, para indeferimento por falta de nexo de causalidade ou pode n\u00e3o acatar a solicita\u00e7\u00e3o, uma vez que os documentos m\u00ednimos n\u00e3o foram apresentados conforme o Art. 602? Observa-se que n\u00e3o h\u00e1 previs\u00e3o desse caso no Art. 621 ou nos motivos de indeferimento do PRODIST, salvo se for por pend\u00eancia superior a 90 dias, o que leva ao entendimento de que a tend\u00eancia seria pela n\u00e3o abertura do pedido.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 602 estabelece os itens que devem ser informados pelo consumidor no ato da solicita\u00e7\u00e3o de ressarcimento. Assim, caso falte alguma das informa\u00e7\u00f5es obrigat\u00f3rias previstas no art. 602, a solicita\u00e7\u00e3o n\u00e3o precisa ser registrada. A distribuidora tamb\u00e9m pode requisitar informa\u00e7\u00f5es na fase de an\u00e1lise, conforme arts. 608 e 619. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='727' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-726-Lb1UnpiwPP' data-post_id='726'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 \/ 608 \/ 611 \/ 619 &#8211; O Art 611\u00a0\u00a7 3\u00ba Inciso II estabelece que o consumidor deve apresentar \u00e0 distribuidora, quando reparar o equipamento previamente ao pedido de ressarcimento ou antes de aguardar o t\u00e9rmino da verifica\u00e7\u00e3o: a) a nota fiscal do conserto, indicando a data de realiza\u00e7\u00e3o do servi\u00e7o e descrevendo o equipamento consertado; b) o laudo emitido por profissional qualificado; c) dois or\u00e7amentos detalhados; Comparado com o Art 602, o entendimento ent\u00e3o seria de que os documentos do item b) e c) correspondem aos incisos VIII e IX do Art 602, de maneira que podem ser pr\u00e9-requisitos para a abertura da solicita\u00e7\u00e3o, por\u00e9m, a nota fiscal do conserto somente poderia ser exigida em um segundo momento, ap\u00f3s o deferimento do pedido. Est\u00e1 correto o entendimento?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. O art. 602 estabelece os itens que devem ser informados pelo consumidor no ato da solicita\u00e7\u00e3o de ressarcimento. Demais informa\u00e7\u00f5es podem ser requisitadas na fase de an\u00e1lise, conforme arts. 608 e 619.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='726' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1208-Xkj5XAP4n5' data-post_id='1208'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 602 \/ 608 \/ 611 \/ 617 \/ 619 &#8211; Tendo em vista que o art. 602 define as informa\u00e7\u00f5es m\u00ednimas obrigat\u00f3rias que o consumidor deve apresentar quando da abertura do pedido, o que a distribuidora deve fazer com os pedidos que s\u00e3o abertos por contato telef\u00f4nico, conforme definido no art 600 e que envolvem conserto do equipamento, visto que \u00e9 necess\u00e1ria apresenta\u00e7\u00e3o dos dois or\u00e7amentos detalhados, conforme inciso VIII do art. 602 e conforme al\u00ednea c do inciso II do \u00a7 3\u00ba do art. 611, a n\u00e3o apresenta\u00e7\u00e3o deste documento descaracteriza o nexo de causalidade?<br>Vale ressaltar que conforme art. 617, os prazos passam a ser contados da data da solicita\u00e7\u00e3o do ressarcimento. Se a solicita\u00e7\u00e3o for por telefone, a distribuidora registrar\u00e1 o protocolo e informar\u00e1 ao consumidor o n\u00famero para acompanhamento e portanto passar\u00e1 a contabilizar o prazo previsto. Como h\u00e1 necessidade de apresenta\u00e7\u00e3o da documenta\u00e7\u00e3o, a distribuidora pode suspender a contagem do prazo at\u00e9 que o consumidor encaminhe os or\u00e7amentos, seguindo as orienta\u00e7\u00f5es do art 619? Ou seja, avisando durante a solicita\u00e7\u00e3o por telefone que o consumidor deve apresentar os or\u00e7amentos, tendo em vista que a liga\u00e7\u00e3o \u00e9 gravada, a distribuidora pode suspender o prazo por pend\u00eancia do consumidor?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Quando o canal n\u00e3o permitir o envio de documentos, a exemplo do canal telef\u00f4nico, a distribuidora deve requisitar informa\u00e7\u00f5es durante o pr\u00f3prio atendimento ou na fase de an\u00e1lise, conforme arts. 608 e 619, informando o canal para o qual o consumidor deve encaminh\u00e1-los.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1208' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1203-SnQrzWHaUz' data-post_id='1203'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 617 \/ 619 &#8211; Em caso de conserto ou substitui\u00e7\u00e3o do equipamento danificado o \u00a7 2\u00ba do art. 618 indica que a distribuidora pode condicionar o ressarcimento \u00e0 entrega das pe\u00e7as danificadas ou do equipamento substitu\u00eddo, na unidade consumidora ou nas oficinas credenciadas. Portanto, nessa situa\u00e7\u00e3o, caso o consumidor n\u00e3o entregue as pe\u00e7as danificadas ou o equipamento danificado em 90 dias contados a partir da cientifica\u00e7\u00e3o por parte da distribuidora, o par\u00e1grafo \u00fanico do art. 619 possibilitaria o indeferimento da solicita\u00e7\u00e3o de ressarcimento. Nesse sentido, n\u00e3o haveria conflito entre o que \u00e9 disposto no par\u00e1grafo \u00fanico do art. 619 e o que \u00e9 disposto no \u00a7 3\u00ba do art. 617?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Eventual pend\u00eancia por mais de 90 dias consecutivos, desde que indispens\u00e1vel para o ressarcimento, pode ensejar o \u201cindeferimento\u201d previsto no art. 619, par\u00e1grafo \u00fanico que, na situa\u00e7\u00e3o relatada, deve ser entendido como uma impossibilidade de ressarcimento e n\u00e3o como uma altera\u00e7\u00e3o do deferimento j\u00e1 realizado.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1203' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1202-C6xtd6mL8c' data-post_id='1202'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 617 \/ 619 &#8211; No \u00a7 3\u00ba do art. 617 indica que informa\u00e7\u00f5es requisitadas pela distribuidora ap\u00f3s a disponibiliza\u00e7\u00e3o do resultado da an\u00e1lise (deferido ou indeferido) n\u00e3o podem ser utilizadas para retificar o resultado da an\u00e1lise. Por\u00e9m, em caso de deferimento a distribuidora poder\u00e1 ressarcir o solicitante por meio de pagamento em moeda corrente ou conserto ou substitui\u00e7\u00e3o do equipamento danificado. Em caso de pagamento em moeda corrente, o \u00a7 1\u00ba do art. 618 indica que o pagamento poder\u00e1 ser feito, a crit\u00e9rio do consumidor, por meio de cr\u00e9dito na conta corrente indicada pelo consumidor, cheque nominal, ordem de pagamento ou cr\u00e9dito na pr\u00f3xima fatura. Assim questionamos, nesse caso a distribuidora teria que solicitar essa defini\u00e7\u00e3o do consumidor, e caso este n\u00e3o informe em at\u00e9 90 dias contados a partir da cientifica\u00e7\u00e3o por parte da distribuidora, o par\u00e1grafo \u00fanico do art. 619 possibilitaria o indeferimento da solicita\u00e7\u00e3o de ressarcimento. Nesse sentido, n\u00e3o haveria conflito entre o que \u00e9 disposto no par\u00e1grafo \u00fanico do art. 619 e o que \u00e9 disposto no \u00a7 3\u00ba do art. 617?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">No caso de deferimento e escolha pela distribuidora da forma de ressarcimento, eventuais informa\u00e7\u00f5es indispens\u00e1veis para o ressarcimento  devem ser requisitadas por meio documental e o consumidor cientificado. Eventual pend\u00eancia por mais de 90 dias consecutivos, desde que indispens\u00e1vel para o ressarcimento, pode ensejar o \u201cindeferimento\u201d previsto no art. 619, par\u00e1grafo \u00fanico que, na situa\u00e7\u00e3o relatada, deve ser entendido como uma impossibilidade de ressarcimento e n\u00e3o como uma altera\u00e7\u00e3o do deferimento j\u00e1 realizado.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1202' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-621' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 621\">\n\t\t\tArt. 621\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-722-1X3HrTf59y' data-post_id='722'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 602 \/ 617 \/ 621 &#8211; No Art 602, o\u00a0\u00a7 4\u00ba cita que, para um pedido com mais de 90 dias da data prov\u00e1vel do dano, o consumidor n\u00e3o pode\u00a0informar a mesma data e hor\u00e1rio prov\u00e1vel da ocorr\u00eancia que deu causa \u00e0 solicita\u00e7\u00e3o anterior j\u00e1 deferida pela distribuidora. Quanto a esse ponto surgem duas d\u00favidas: N\u00e3o h\u00e1 no PRODIST M\u00f3dulo 9 um motivo de indeferimento espec\u00edfico para esse caso, embora tamb\u00e9m esteja prevista essa situa\u00e7\u00e3o no inciso II do Art. 621. Caso o cliente realize essa solicita\u00e7\u00e3o, a distribuidora deve &#8220;recusar&#8221; a abrir o pedido? Observa\u00e7\u00e3o: o Art 617,\u00a0\u00a7 2\u00ba, estabelece que da carta resposta deve constar &#8220;IV &#8211; no caso de indeferimento, indica\u00e7\u00e3o de um dos motivos listados no M\u00f3dulo 9 do PRODIST, e a transcri\u00e7\u00e3o do dispositivo normativo que fundamentou o indeferimento;&#8221;\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Reda\u00e7\u00e3o da REN 1000\/2021 foi retificada para permitir a recusa do pedido de ressarcimento, conforme segue:<br><em>Art. 602. [\u2026] \u00a7 4\u00ba No pedido de ressarcimento feito com mais de 90 dias da data prov\u00e1vel da ocorr\u00eancia do dano el\u00e9trico, o consumidor n\u00e3o poder\u00e1 informar mesma data e hor\u00e1rio prov\u00e1vel da ocorr\u00eancia de solicita\u00e7\u00e3o anterior que j\u00e1 tenha sido deferida pela distribuidora, <strong>situa\u00e7\u00e3o que motiva a recusa da solicita\u00e7\u00e3o de ressarcimento pela distribuidora<\/strong><\/em>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='722' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1000-0uRUx2A1dR' data-post_id='1000'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 621 &#8211; No Prodist informa que, caso seja identificada fraude do laudo, o pedido de ressarcimento seria indeferido (item 21.1). Por\u00e9m, ao verificar os motivos previsto para indeferimento no item 55, n\u00e3o encontramos motivo que se refira \u00e0 ocorr\u00eancia de fraude na emiss\u00e3o do laudo. Nestes casos de fraude no Laudo de Oficina, qual seria a al\u00ednea do item 55 a ser utilizada para indeferimento? Entendem que seria necess\u00e1ria a inclus\u00e3o de uma al\u00ednea espec\u00edfica para estes casos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou?<strong> <\/strong>ENEL<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A constata\u00e7\u00e3o de adultera\u00e7\u00e3o de documentos, sem preju\u00edzo do acionamento das autoridades competentes, n\u00e3o acarreta, automaticamente, o indeferimento do pedido de ressarcimento. Fica a cargo da distribuidora decidir se aceita o documento da forma como foi apresentado ou se solicita a sua substitui\u00e7\u00e3o.<br>Caso decida por desconsiderar o documento adulterado, caso o consumidor n\u00e3o o substitua por documento v\u00e1lido, passam a valer os dispositivos que tratam da n\u00e3o apresenta\u00e7\u00e3o de documentos requeridos pela distribuidora, necess\u00e1rios para a verifica\u00e7\u00e3o da exist\u00eancia do nexo causal.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t18\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=danos-eletricos\">DANOS EL\u00c9TRICOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=indeferimento\">INDEFERIMENTO<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1000' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-624' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 624\">\n\t\t\tArt. 624\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-928-pVVFlQQosB' data-post_id='928'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 91 \/ 624 &#8211; \u00c9 comum que, na constru\u00e7\u00e3o de edif\u00edcios, os respons\u00e1veis solicitem vistorias de seus padr\u00f5es, com o intuito de identificar pend\u00eancias e entregar o im\u00f3vel pronto para os futuros habitantes do edif\u00edcio, de forma que, quando as solicita\u00e7\u00f5es forem feitas, falte apenas a instala\u00e7\u00e3o da medi\u00e7\u00e3o. Considerando a unifica\u00e7\u00e3o dos servi\u00e7os de vistoria e liga\u00e7\u00e3o disposta na REN 1000, essa pr\u00e1tica ainda \u00e9 permitida? Caso positivo, deve-se considerar o prazo de vistoria conforme disposto no artigo 91?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-cemig\">Quem perguntou?<strong> <\/strong>CEMIG<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O art. 31 da REN 414\/2010 j\u00e1 previa expressamente que a liga\u00e7\u00e3o deveria ser realizada automaticamente a partir da aprova\u00e7\u00e3o da vistoria. Esse conceito foi mantido na REN 1000\/2021, apenas com a unifica\u00e7\u00e3o das etapas de vistoria e de instala\u00e7\u00e3o do medidor, conforme art. 91.<br>Ademais, assim como na REN 414\/2010, a REN 1000\/2021 prev\u00ea no art. 91 a realiza\u00e7\u00e3o da vistoria e instala\u00e7\u00e3o de medi\u00e7\u00e3o dentro do processo de conex\u00e3o, dispondo, inclusive, que a primeira vistoria n\u00e3o pode ser cobrada. Para o Grupo A o contrato j\u00e1 estar\u00e1 assinado na vistoria.<br>Uma possibilidade \u00e9 a de caracterizar essa vistoria do padr\u00e3o do edif\u00edcio como uma vistoria especial, ou seja, feita por solicita\u00e7\u00e3o do construtor e n\u00e3o relacionada ao processo normal de conex\u00e3o. Nesse caso, a vistoria pode ser cobrada pela distribuidora, conforme art. 624, \u00a73\u00ba (\u201cdemais vistorias\u201d). Quando do pedido de conex\u00e3o do futuro morador, a distribuidora seria obrigada a realizar a primeira vistoria (sem cobran\u00e7a) e a instala\u00e7\u00e3o da medi\u00e7\u00e3o.<br>Tamb\u00e9m pode ser realizado o processo de conex\u00e3o completo (vistoria e instala\u00e7\u00e3o da medi\u00e7\u00e3o) e o pedido de encerramento contratual ao final.<br>De todo o modo, esclarecemos que s\u00e3o op\u00e7\u00f5es que cabem ao respons\u00e1vel pela constru\u00e7\u00e3o, competindo \u00e0 distribuidora apenas o devido esclarecimento.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t17\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=acesso\">ACESSO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atividades-acessorias\">ATIVIDADES ACESS\u00d3RIAS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vistoria\">VISTORIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='928' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-648' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 648\">\n\t\t\tArt. 648\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1210-tpIIyDhbHE' data-post_id='1210'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 648 &#8211; A REN 229\/2006 foi revogada, mas a ANEEL indicou que seria CONSOLIDADA PARCIALMENTE, tendo indicado tamb\u00e9m na An\u00e1lise de Contribui\u00e7\u00f5es que a REN 229 ainda seria necess\u00e1ria. Pergunta: as redes particulares ainda n\u00e3o incorporadas devem continuar seguindo as regras da REN 229 ou passam a observar as disposi\u00e7\u00f5es da REN 1000?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A REN 1000\/2021 n\u00e3o retroage para as situa\u00e7\u00f5es em que a distribuidora j\u00e1 deveria ter incorporado as redes particulares conforme a REN 229\/2006.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=incorporacao-de-redes\">INCORPORA\u00c7\u00c3O DE REDES<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1210' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-649' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 649\">\n\t\t\tArt. 649\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-760-XJfHB0z77x' data-post_id='760'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 649 &#8211; Os processos de restitui\u00e7\u00e3o de incorpora\u00e7\u00e3o de redes abertos at\u00e9 31\/03\/2022 (considerando o per\u00edodo de adequa\u00e7\u00e3o disposto no art. 668 da REN 1000\/21) continuam com a metodologia aplicada na REN 229\/2006?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. Importante ressaltar que as restitui\u00e7\u00f5es em atraso, ou seja, que deveriam ter sido pagas conforme REN 229\/2006 n\u00e3o s\u00e3o alcan\u00e7adas pela REN 1000\/2021, ou seja, devem observar o disposto na REN 229\/2006. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=incorporacao-de-redes\">INCORPORA\u00c7\u00c3O DE REDES<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='760' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-659' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 659\">\n\t\t\tArt. 659\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-710-ZTuKjNxHym' data-post_id='710'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 418 \/ 670 \/ 659 &#8211; O prazo estabelecido no art 418 para o armazenamento das demandas por 10 anos, passa a vigorar a partir de que data? Seria poss\u00edvel demonstrar com um exemplo? a. Apenas demandas que em \u00a020\/12\/2021 n\u00e3o haviam completado 5 anos de armazenamento devem ser consideradas pela nova regra?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Deve ser observada a regra do artigo 670:<br><em>Art. 670. O armazenamento do \u00a7 2\u00ba do art. 659 deve ser realizado adicionando-se ao prazo de 5 anos o prazo transcorrido desde a publica\u00e7\u00e3o desta Resolu\u00e7\u00e3o, at\u00e9 que se complete o prazo de 10 anos.<\/em> <br><br>Assim, o prazo de armazenamento e fornecimento do hist\u00f3rico das demandas deve ser ampliado paulatinamente a partir da publica\u00e7\u00e3o da REN 1.000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=armazenamento-de-dados\">ARMAZENAMENTO DE DADOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='710' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-662' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 662\">\n\t\t\tArt. 662\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-763-zC3GqOem5J' data-post_id='763'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 348 \/ 549 \/ 662 \/ 665 \/ 667 \/ 668 &#8211; Sobre os novos relat\u00f3rios e instru\u00e7\u00f5es indicados na resolu\u00e7\u00e3o, quando ser\u00e3o publicados? E quais ser\u00e3o os formatos e canais de envio? (A exemplo dos relat\u00f3rios do modulo 8 indicados no art. 668 da REN 1000\/21 e relat\u00f3rios e instru\u00e7\u00f5es indicados nos artigos 348, 549, 662, 665 e 667 da REN 1000\/21).\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A princ\u00edpio permanecem os formatos e canais de envio. A ANEEL far\u00e1 a migra\u00e7\u00e3o dos relat\u00f3rios que tiveram altera\u00e7\u00f5es e, em breve, encaminhar\u00e1 \u00e0s distribuidoras. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quem Respondeu ? ANEEL<\/strong><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relatorios\">RELAT\u00d3RIOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='763' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-665' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 665\">\n\t\t\tArt. 665\t\t\t <span>(2)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-763-gQlXqWCOmn' data-post_id='763'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 348 \/ 549 \/ 662 \/ 665 \/ 667 \/ 668 &#8211; Sobre os novos relat\u00f3rios e instru\u00e7\u00f5es indicados na resolu\u00e7\u00e3o, quando ser\u00e3o publicados? E quais ser\u00e3o os formatos e canais de envio? (A exemplo dos relat\u00f3rios do modulo 8 indicados no art. 668 da REN 1000\/21 e relat\u00f3rios e instru\u00e7\u00f5es indicados nos artigos 348, 549, 662, 665 e 667 da REN 1000\/21).\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A princ\u00edpio permanecem os formatos e canais de envio. A ANEEL far\u00e1 a migra\u00e7\u00e3o dos relat\u00f3rios que tiveram altera\u00e7\u00f5es e, em breve, encaminhar\u00e1 \u00e0s distribuidoras. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quem Respondeu ? ANEEL<\/strong><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relatorios\">RELAT\u00d3RIOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='763' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1191-PD8PXZzmmm' data-post_id='1191'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 186 \/ 665 &#8211; Toda unidade consumidora que seja eleg\u00edvel ao benef\u00edcio tarif\u00e1rio para as atividades de irriga\u00e7\u00e3o e de aquicultura pode comprovar alternativamente o que \u00e9 previsto no \u00a7 7\u00ba do art. 186 com a autodeclara\u00e7\u00e3o prevista no \u00a7 1\u00ba do art. 665 at\u00e9 o final de 2023 (fim do primeiro ciclo de revis\u00e3o tarif\u00e1ria)?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o. A autodeclara\u00e7\u00e3o prevista no art. 665, \u00a71\u00ba somente pode ser utilizada para as unidades consumidoras alcan\u00e7adas pela revis\u00e3o cadastral. As demais devem observar o previsto no \u00a7 7\u00ba do art. 186.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=subsidios\">SUBS\u00cdDIOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tarifas\">TARIFAS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1191' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-667' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 667\">\n\t\t\tArt. 667\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-763-EbXkT041Q0' data-post_id='763'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 348 \/ 549 \/ 662 \/ 665 \/ 667 \/ 668 &#8211; Sobre os novos relat\u00f3rios e instru\u00e7\u00f5es indicados na resolu\u00e7\u00e3o, quando ser\u00e3o publicados? E quais ser\u00e3o os formatos e canais de envio? (A exemplo dos relat\u00f3rios do modulo 8 indicados no art. 668 da REN 1000\/21 e relat\u00f3rios e instru\u00e7\u00f5es indicados nos artigos 348, 549, 662, 665 e 667 da REN 1000\/21).\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A princ\u00edpio permanecem os formatos e canais de envio. A ANEEL far\u00e1 a migra\u00e7\u00e3o dos relat\u00f3rios que tiveram altera\u00e7\u00f5es e, em breve, encaminhar\u00e1 \u00e0s distribuidoras. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quem Respondeu ? ANEEL<\/strong><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relatorios\">RELAT\u00d3RIOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='763' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-668-a' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 668\">\n\t\t\tArt. 668\t\t\t <span>(12)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-714-PUbgspd0t8' data-post_id='714'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 115 \/ 668 &#8211; Tendo em vista que o art 115 tamb\u00e9m estabelece a aplica\u00e7\u00e3o de IPCA, a entrada em vigor deve ser o dia 01\/07\/2022?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. Inclu\u00eddo dispositivo no art. 668, III, \u201cd\u201d.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atualizacao-monetaria\">ATUALIZA\u00c7\u00c3O MONET\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=ipca\">IPCA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='714' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-763-EXi4MaUXRN' data-post_id='763'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 348 \/ 549 \/ 662 \/ 665 \/ 667 \/ 668 &#8211; Sobre os novos relat\u00f3rios e instru\u00e7\u00f5es indicados na resolu\u00e7\u00e3o, quando ser\u00e3o publicados? E quais ser\u00e3o os formatos e canais de envio? (A exemplo dos relat\u00f3rios do modulo 8 indicados no art. 668 da REN 1000\/21 e relat\u00f3rios e instru\u00e7\u00f5es indicados nos artigos 348, 549, 662, 665 e 667 da REN 1000\/21).\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A princ\u00edpio permanecem os formatos e canais de envio. A ANEEL far\u00e1 a migra\u00e7\u00e3o dos relat\u00f3rios que tiveram altera\u00e7\u00f5es e, em breve, encaminhar\u00e1 \u00e0s distribuidoras. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quem Respondeu ? ANEEL<\/strong><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relatorios\">RELAT\u00d3RIOS<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='763' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-709-d15kBTD8kq' data-post_id='709'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 408 \/ 668 &#8211; a. A adequa\u00e7\u00e3o do prazo de resposta de 15 para 10 dias, quando h\u00e1 visita t\u00e9cnica, deve ser realizada at\u00e9 dia 31\/03\/2022? b. Na hip\u00f3tese de transgress\u00e3o do novo prazo de atendimento, o c\u00e1lculo da compensa\u00e7\u00e3o deve ser realizado com base na f\u00f3rmula da REN 414\/2010?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sim, conforme art. 668, IV da REN 1.000\/2021.<br>Sim. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=anexo-iv\">ANEXO IV<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=compensacao\">COMPENSA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=prazos\">PRAZOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=reclamacao\">RECLAMA\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='709' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-761-vAMhjJmSxW' data-post_id='761'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 668 &#8211; Casos de restitui\u00e7\u00e3o pela antiga REN 414\/10 j\u00e1 abertos para ressarcimento continuam a serem atualizados pelo IGPM? Os de restitui\u00e7\u00e3o da REN 414\/10 abertos ap\u00f3s a REN 1000\/21 ser\u00e3o atualizados pelo IPCA na data de publica\u00e7\u00e3o da REN 1000\/21 ou de acordo com os per\u00edodos de transi\u00e7\u00e3o indicados no art. 668 da REN 1000\/21?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A altera\u00e7\u00e3o do IPCA para IGP-M deve ser realizada dividindo o per\u00edodo de atualiza\u00e7\u00e3o, da seguinte forma:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>at\u00e9 30\/06 \u2013 utilizar o IGP-M<\/li><li>a partir de 1\/07 \u2013 utilizar o IPCA<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Exemplo:<br>Restitui\u00e7\u00e3o que deveria ter sido paga at\u00e9 10\/04\/2022:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>at\u00e9 30\/06: utilizar o IGP-M para corre\u00e7\u00e3o, tanto do per\u00edodo normal quanto do per\u00edodo em mora<\/li><li>a partir de 1\/07 at\u00e9 a data do pagamento: utilizar o IPCA. <\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=atualizacao-monetaria\">ATUALIZA\u00c7\u00c3O MONET\u00c1RIA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=ipca\">IPCA<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='761' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-810-tZROnNMYOM' data-post_id='810'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 668 &#8211; Junto do advento da Resolu\u00e7\u00e3o Normativa n\u00ba 1000\/2021, a ANEEL tamb\u00e9m realizou edi\u00e7\u00f5es no m\u00f3dulo 8 do PRODIST, publicadas em conjunto com a REN 956\/2021.<br>Em referida altera\u00e7\u00e3o, especificamente no atendimento de demandas pelas Distribuidoras, existe um novo relat\u00f3rio presente no m\u00f3dulo 8 e tratado no inciso \u201cp\u201d, com previs\u00e3o de implementa\u00e7\u00e3o em 31\/12\/2022.<br>Por\u00e9m, existem diversos artigos envolvidos no relat\u00f3rio, inclusive com altera\u00e7\u00f5es relevantes de prazo de atendimento da Distribuidora, de forma que geram implementa\u00e7\u00f5es sist\u00eamicas robustas (mais de 70 servi\u00e7os a serem mapeados, alterados e implementados).<br>Neste sentido, o entendimento \u00e9 de que o art. 668 da Resolu\u00e7\u00e3o Normativa n\u00ba 1000\/2021 seria aplic\u00e1vel de forma extensiva, ou seja, que a altera\u00e7\u00e3o dos prazos sejam vinculadas \u00e0 altera\u00e7\u00e3o do relat\u00f3rio, de forma que esclare\u00e7a a aplicabilidade do tema.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-neoenergia\">Quem Perguntou ?<strong> <\/strong>NEOENERGIA<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o \u00e9 poss\u00edvel a aplica\u00e7\u00e3o extensiva do art. 668, II, \u201cp\u201d. O dispositivo \u00e9 espec\u00edfico para o novo relat\u00f3rio do cumprimento dos prazos e suspens\u00f5es indevidas.<br>A adequa\u00e7\u00e3o da distribuidora aos prazos que foram alterados ou aos novos prazos que foram introduzidos pela REN 1000\/2021 deve ser realizada conforme prazos espec\u00edficos do art. 668. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=relatorios\">RELAT\u00d3RIOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='810' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-702-LK7R74apGi' data-post_id='702'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 668 &#8211; Qual o prazo para a adequa\u00e7\u00e3o do novo modelo do TOI, considerando que a Resolu\u00e7\u00e3o Homologat\u00f3ria apresenta vig\u00eancia desde 01\/01\/2022?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">At\u00e9 31\/03\/2022, conforme art. 668, IV da REN 1.000\/2021. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=toi\">TOI<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='702' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-815-JXXubR2K8w' data-post_id='815'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 668 &#8211; Tendo em vista que a REN 1000\/2021 revogou a REN 414\/2010, qual per\u00edodo de adequa\u00e7\u00e3o das correspond\u00eancias aos consumidores, sendo elas cartas, respostas de ouvidoria, respostas de reclama\u00e7\u00f5es entre outras comunica\u00e7\u00f5es para men\u00e7\u00e3o ao novo regulamento?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> EDP<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O prazo geral \u00e9 at\u00e9 31\/03\/2022, conforme art. 668, IV da REN 1.000\/2021, devendo ser observados, conforme o caso, os demais prazos espec\u00edficos de implanta\u00e7\u00e3o previstos na REN 1.000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='815' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-697-nf2CVO4gUE' data-post_id='697'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 668 &#8211; Tendo em vista que a REN 1000\/2021 revogou a REN 414\/2010, qual per\u00edodo que as distribuidoras t\u00eam para adequar as comunica\u00e7\u00f5es com os consumidores citando a nova REN: cartas, respostas de ouvidoria, respostas de reclama\u00e7\u00f5es entre outras comunica\u00e7\u00f5es?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong><a href=\"https:\/\/www.abradee.org.br\/\" target=\"_blank\" rel=\"noreferrer noopener\"> <\/a>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O prazo geral \u00e9 at\u00e9 31\/03\/2022, conforme art. 668, IV da REN 1.000\/2021, devendo ser observados, conforme o caso, os demais prazos espec\u00edficos de implanta\u00e7\u00e3o previstos na REN 1.000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='697' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-698-kFtojJQjqH' data-post_id='698'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 668 &#8211; Tendo em vista que na REN 1000\/2021 h\u00e1 artigos que entram em vigor ao longo do ano de 2022, qual refer\u00eancia de resolu\u00e7\u00e3o as distribuidoras devem utilizar?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A REN 1.000\/2021 j\u00e1 entrou em vig<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A REN 1.000\/2021 j\u00e1 entrou em vigor. Para os dispositivos que sofreram altera\u00e7\u00f5es pela REN 1.000\/2021, a distribuidora deve utilizar o dispositivo vigente anterior at\u00e9 a implementa\u00e7\u00e3o do novo.<br>Reda\u00e7\u00e3o do art. 668 foi retificada para melhor esclarecer essa quest\u00e3o:<br><em>Art. 668. A distribuidora de energia el\u00e9trica deve adequar os seus procedimentos \u00e0s altera\u00e7\u00f5es promovidas por esta Resolu\u00e7\u00e3o nos seguintes prazos, <strong>mantendo a aplica\u00e7\u00e3o das disposi\u00e7\u00f5es anteriores at\u00e9 a implementa\u00e7\u00e3o das altera\u00e7\u00f5es:<\/strong><\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='698' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-699-SjvpLT3oK4' data-post_id='699'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 668 &#8211; Visto que as empresas possuem materiais impressos que mencionam a REN 414\/2010 e que h\u00e1 entradas em vig\u00eancia da REN 1000 ao longo do ano de 2022, podem ser utilizados os materiais existentes ou devem ser imediatamente descartados? Exemplo modelo de TOI\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Como regra geral, o material pode ser utilizado at\u00e9 31\/03\/2022, conforme art. 668, IV da REN 1.000\/2021. A distribuidora tamb\u00e9m pode manter em uso material j\u00e1 impresso caso n\u00e3o haja preju\u00edzo na aplica\u00e7\u00e3o da REN 1.000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=comunicacoes\">COMUNICA\u00c7\u00d5ES<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=toi\">TOI<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='699' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-817-5p1nkNlV1u' data-post_id='817'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 186 \/ 668 &#8211; A altera\u00e7\u00e3o dos percentuais do subs\u00eddio tarif\u00e1rio Irriga\u00e7\u00e3o e Aquicultura se dar\u00e1 a partir de 31 de mar\u00e7o de 2022 (REN 1000\/2021, Art. 668, Inciso IV)?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-edp\">Quem Perguntou ?<strong> <\/strong>EDP<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O prazo m\u00e1ximo para essa adequa\u00e7\u00e3o \u00e9 at\u00e9 31\/03\/2022, conforme art. 668, IV da REN 1.000\/2021. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento\">FATURAMENTO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=subsidios\">SUBS\u00cdDIOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=tarifas\">TARIFAS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='817' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-1161-AQuq2CaQVr' data-post_id='1161'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigos 323 \/ 668 &#8211; Com rela\u00e7\u00e3o \u00e0 quest\u00e3o do disposto no Despacho n\u00ba 018\/2019, em resposta a SRD informou que o posicionamento da Procuradoria da ANEEL, manifestado por meio Of\u00edcio n\u00ba 00048\/2022\/PFANEEL\/PGF\/AGU (SIC 48516.000070\/2022-00), de 12\/01\/2021 (documento restrito), orienta que a revoga\u00e7\u00e3o da Resolu\u00e7\u00e3o Normativa n\u00ba 414, de 2010, enseja, por si s\u00f3, a revoga\u00e7\u00e3o &#8211; ou perda de objeto &#8211; do Despacho ANEEL n\u00ba 18, de 4 de janeiro de 2019. Neste caso, portanto, com rela\u00e7\u00e3o \u00e0 retroatividade a ser observada para devolu\u00e7\u00e3o de valores faturados de forma incorreta, a orienta\u00e7\u00e3o \u00e9 que as distribuidoras devem aplicar de forma integral o disposto no art.323 da REN 1.000\/21 Tendo em vista a flagrante altera\u00e7\u00e3o de m\u00e9rito do comando anterior, seja pela perda do objeto do Despacho n\u00ba18\/2019 (retroatividade de 10 anos), seja com rela\u00e7\u00e3o \u00e0 reda\u00e7\u00e3o equivalente no inciso II do art.113 da REN 414\/2010 (retroatividade de 36 ciclos &#8211; 3 anos), qual seria o prazo de adequa\u00e7\u00e3o do inciso II, do art.323 da REN 1.000\/21 que as distribuidoras deveriam observar?<br>a) at\u00e9 30\/06\/2022, acompanhando o prazo para adequa\u00e7\u00e3o do \u00edndice do IPC-A (art.668, III, \u201cf\u201d); ou <br>b) at\u00e9 31\/03\/2022 (art.668, IV, fazendo analogia ao disposto no \u00a71\u00ba do mesmo artigo, quando se refere \u00e0s disposi\u00e7\u00f5es de devolu\u00e7\u00e3o em dobro)\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-enel\">Quem perguntou? <strong>ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O prazo para adequa\u00e7\u00e3o \u00e0 altera\u00e7\u00e3o promovida pelo art. 323, II da REN 1000\/2021 \u00e9 at\u00e9 31\/03\/2022. A altera\u00e7\u00e3o promovida pelo art. 323, II \u00e9 a redu\u00e7\u00e3o do prazo de 10 anos (DSP 18\/2019) para o prazo de 60 ciclos. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem respondeu? <strong>ANEEL<\/strong><\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t22\/03\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=devolucao\">DEVOLU\u00c7\u00c3O<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=faturamento-incorreto\">FATURAMENTO INCORRETO<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t\t<li class=\"comment even thread-even depth-1\" id=\"comment-166\">\n\t\t\t\t<div id=\"div-comment-166\" class=\"comment-body\">\n\t\t\t\t<div class=\"comment-author vcard\">\n\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/e77a4c251070c75cccc817436e6a1d5d49f0e76422a6cb226124a079b01076c4?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/e77a4c251070c75cccc817436e6a1d5d49f0e76422a6cb226124a079b01076c4?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/>\t\t\t<cite class=\"fn\">Matheus Henrique<\/cite> <span class=\"says\">disse:<\/span>\t\t<\/div>\n\t\t\t\t<em class=\"comment-awaiting-moderation\">Seu coment\u00e1rio est\u00e1 aguardando modera\u00e7\u00e3o. Esta \u00e9 uma pr\u00e9-visualiza\u00e7\u00e3o, seu coment\u00e1rio ficar\u00e1 vis\u00edvel assim que for aprovado.<\/em>\n\t\t<br \/>\n\t\t\n\t\t<div class=\"comment-meta commentmetadata\">\n\t\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/105\/#comment-166\">18\/11\/2024 \u00e0s 14:33<\/a>\t\t<\/div>\n\n\t\tPrezada ANEEL, no caso do consumidor ter uma fatura com restitui\u00e7\u00e3o simples em Mar\u00e7o\/2022, e for alegado pela distribuidora que nao cabe recuso para pedir em dobro, pois o Art 668 contempla que sera a partir de 31\/03\/2022, como podemos validar as cobran\u00e7as equivocadas no periodo anterior ao de MAR\u00c7O\/2022?\n\n\t\t<div class=\"reply\"><a rel=\"nofollow\" class=\"comment-reply-link\" href=\"#comment-166\" data-commentid=\"166\" data-postid=\"1161\" data-belowelement=\"div-comment-166\" data-respondelement=\"respond\" data-replyto=\"Responder para Matheus Henrique\" aria-label=\"Responder para Matheus Henrique\">Responder<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/li><!-- #comment-## -->\n\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='1161' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-art-670-a' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h4 title=\"Click here to open Art. 670\">\n\t\t\tArt. 670\t\t\t <span>(1)<\/span>\t\t<\/h4>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-710-e9URZKc43K' data-post_id='710'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tArtigo 418 \/ 670 \/ 659 &#8211; O prazo estabelecido no art 418 para o armazenamento das demandas por 10 anos, passa a vigorar a partir de que data? Seria poss\u00edvel demonstrar com um exemplo? a. Apenas demandas que em \u00a020\/12\/2021 n\u00e3o haviam completado 5 anos de armazenamento devem ser consideradas pela nova regra?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<h4 class=\"wp-block-heading\" id=\"quem-perguntou-abradee\">Quem Perguntou ?<strong> ABRADEE<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resposta\">Resposta:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Deve ser observada a regra do artigo 670:<br><em>Art. 670. O armazenamento do \u00a7 2\u00ba do art. 659 deve ser realizado adicionando-se ao prazo de 5 anos o prazo transcorrido desde a publica\u00e7\u00e3o desta Resolu\u00e7\u00e3o, at\u00e9 que se complete o prazo de 10 anos.<\/em> <br><br>Assim, o prazo de armazenamento e fornecimento do hist\u00f3rico das demandas deve ser ampliado paulatinamente a partir da publica\u00e7\u00e3o da REN 1.000\/2021.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"quem-respondeu-aneel\">Quem Respondeu ? ANEEL<\/h4>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPostado\n\t\n\tem\n<span class='ewd-ufaq-date'>\n\t11\/02\/2022<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags\t\n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=armazenamento-de-dados\">ARMAZENAMENTO DE DADOS<\/a>, \n\t\n\t\t<a href=\"https:\/\/faq.ren1000.norven.com.br\/index.php\/ufaq\/15\/?include_tag=vigencia\">VIG\u00caNCIA<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Deixe um coment\u00e1rio <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/index.php\/wp-json\/wp\/v2\/pages\/137#respond\" style=\"display:none;\">Cancelar resposta<\/a><\/small><\/h3><form action=\"https:\/\/faq.ren1000.norven.com.br\/wp-comments-post.php\" method=\"post\" id=\"commentform\" class=\"comment-form\"><p class=\"comment-notes\"><span id=\"email-notes\">O seu endere\u00e7o de e-mail n\u00e3o ser\u00e1 publicado.<\/span> <span class=\"required-field-message\">Campos obrigat\u00f3rios s\u00e3o marcados com <span class=\"required\">*<\/span><\/span><\/p><div class=\"row\"> <div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Nome <span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" class=\"form-control\" type=\"text\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">E-mail <span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" class=\"form-control\" type=\"email\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div>\n<div class=\"col-md-4\"> <div class=\"form-group label-floating is-empty\"> <label class=\"control-label\">Site<\/label><input id=\"url\" name=\"url\" class=\"form-control\" type=\"url\" aria-required='true' \/> <span class=\"hestia-input\"><\/span> <\/div> <\/div> <\/div>\n<p class=\"comment-form-comment\"><label for=\"comment\">Coment\u00e1rio <span class=\"required\">*<\/span><\/label> <textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" maxlength=\"65525\" required=\"required\"><\/textarea><\/p><p class=\"comment-form-cookies-consent\"><input id=\"wp-comment-cookies-consent\" name=\"wp-comment-cookies-consent\" type=\"checkbox\" value=\"yes\" \/> <label for=\"wp-comment-cookies-consent\">Salvar meus dados neste navegador para a pr\u00f3xima vez que eu comentar.<\/label><\/p>\n<p class=\"form-submit\"><input name=\"submit\" type=\"submit\" id=\"submit\" class=\"submit\" value=\"Publicar coment\u00e1rio\" \/> <input type='hidden' name='comment_post_ID' value='710' id='comment_post_ID' \/>\n<input type='hidden' name='comment_parent' id='comment_parent' value='0' \/>\n<\/p><\/form>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\t<\/div>\n\n\t\n<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Artigo 418 \/ 670 \/ 659 &#8211; O prazo estabelecido no art 418 para o armazenamento das demandas por 10 anos, passa a vigorar a partir de que data? Seria poss\u00edvel demonstrar com um exemplo? a. Apenas demandas que em \u00a020\/12\/2021 n\u00e3o haviam completado 5 anos de armazenamento devem [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-page-sidebar.php","meta":{"_crdt_document":"","footnotes":""},"class_list":["post-137","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>REN 1000 - FAQs de d\u00favidas frequentes<\/title>\n<meta name=\"description\" content=\"A Resolu\u00e7\u00e3o Normativa ANEEL 1.000\/2021 estabelece as regras da distribui\u00e7\u00e3o de energia el\u00e9trica. 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